SHAY did a great job helping my wife Terri today drawing lab work. My wife has anxiety so bad about…read morethe whole process. Thank you Shay. September 17th, 2026. Dale and Terri Pitts

My go to for lab work these last few years. Quick. You sign yourself in on the pad and they call…read moreyou pretty quickly. Next you know, your blood is drawn and you are in your way. Staff is usually pleasant, especially the phlebotomist. Never been hurt.

Very in and out but very friendly. My nurse who checked me in and took blood pressure, heart rate…read moreetc was such a friendly and communicative guy! He made sure that I knew that he was taking in account everything and every concern I had responding with "Heard!" PA came in and supportively and enthusiastically shook my hand immediately. It's also positioned right next to an HEB, so I picked up my prescription within 5 minutes. I was a bit confused with the name change but I figured it out(:

Dec 22 I had an appointment at Next care in Cibolo.  My condition was green phlegm, heavy cough…read more After a quick exam was told it just had to follow it's course gave me a script for an antibiotic. Continued to get worse and the following Tuesday I was running a temp between 100 and 104.  Made another appt on that Friday and explained symptoms were getting worse another BRIEF exam I was told take OTC. No additional script. It would work it's self out.  Sunday symptoms were not improving so I called to and the PA for meds.   I was told she would call back.  I called a second time and was told she would call but probably not till tomorrow. Never received a call At 8:30 I went to another urgent care. They did a thorough exam inc X-rays and determined I had early Pneumonia.  Obviously I won't be back.  I was charged 2 deductible's.  Wouldn't be a big deal except I had no relief from their exams.

Everyone working is super nice I came in because i knew I had a virus that's been going around and…read moreI needed a doctors note for work, however when I explain my symptoms the doctor seemed dismissive, I had mention sore throat itchy ear running nose and diarrhea and he told me that he will see if that is related. They did test that I knew were going to come out negative because I figured it was a common cold. After telling me there was nothing they could do, I left paying $66 just for the note. He also told me he didn't see any irritation in my throat but I definitely did. I also told him I ate ginger garlic and lemon and tumeric to help and he didn't address that may have help. i worry that due to age he could not see what was wrong with my throat, because the nurse said she could see something and i could see something myself

Filled out online info. Went in and completed all information only to be told they don't accept…read moreTRICARE (it's a HEAVY MILITARY AREA) AND they wouldn't let me self pay. Had I lied and checked 'self pay' they'd have seen me. Sounds like someone needs to figure out their policies and ridiculousness or at the very least POST THAT THEY DON'T TAKE TRICARE. I could understand if there were no military bases around but seriously - a LOT of folks have TRICARE in this area.

Got right in and out. Phlebotomy assistant found my vein on…read morefirst stick and that was an accomplishment as I am a hard stick

My "go to" for lab work. They're super friendly, patient oriented, and extremely efficient by…read moremoving patients thru the process without delay, whether or not you have an appointment.

Staff are very friendly and prompt. PA Joni Maxwell is…read moreincredible. She takes her time and explains everything thoroughly. She makes sure that all your needed appointments are scheduled and medications are up to date. I am glad to have her for my Primary Physician.

Friendliness at front desk. Not all were abrupt but some were very…read more I was called back to exam room within 15 minutes which is good. MA does her job well in exam room. Then she says doctor will be with your shortly....90 minutes I waited. I asked a couple times always said oh you're next. I left without seeing a doctor. Total time without seeing a doctor 2 hours 15 min. This includes the time in lobby and filling out iPad info Work on the schedule or tell your patients they may want to reschedule due to the wait Came back following day. All went well. But at the very end I was told someone would come to the exam room to schedule my lab review appointment. I waited 25 minutes no one came and I left.

My husband came here for a procedure. Everyone in the back area from the nurses to the…read moreanesthesiologist to the actual doctor performing the procedure were amazing! I gave four stars instead of five because the front desk lady who sits to the right (had shorter hair in a hair clip) if you're in the lobby looking through the window was very rude to another patient. The patient had went up to the window and inquired about his wait time in the lobby because he said he observed other patients being called back before he had been called back, and he had been there before them. Instead of her explaining to the gentleman the process of how everything goes, the lady on the left-hand side if you're looking inside the window from the lobby, explained to him that the specific procedure he was having, they wanted him to come in earlier and that he would be called back soon. The young lady on the right hand side if you were looking through the window, rolled her eyes so hard they almost got stuck in the back of her head. I thought it was so rude of her to do so, especially with so many eyes that were sitting in the lobby looking at her. Not sure if she was having a bad day or if that is her attitude all the time, but she is working in the wrong field, if this is how she is all the time. I didn't appreciate her attitude, even though it wasn't toward me,

Just had a coloscopy. From the very beginning everyone was wonderful. Special shout out to Mary,,…read moreJo and Jamie*. Dr. Cluley was great. Very informative and kind. Everyone tried their best to make me feel comfortable. If I forgot a name I was pretty groggy but thankful for all of you. Tom

It was a great experience from the moment I walked in the door. Ms. Lisa greeted me and was…read morewelcoming and helpful. Gabby was fantastic, very thorough and friendly. Andrea the P.A. intern was informative, kind and professional. I'm grateful to find this quality healthcare near me.

Lisa at the front desk was very helpful, I was a walk-in and a new client and she helped me with…read moreall my questions on paperwork. Gabby the nurse was very sweet and thorough with her question. Joel was a very thorough Dr very kind as well. Wonderful staff overall

My daughter was miserable and we were vacationing nearby. We came in and had a wonderful…read moreexperience. All staff was very friendly and personable. The wait was less than 4 minutes and the doctor listened and was so caring! My son wanted her to listen to his heartbeat too (little brother) and she happily did! We were in and out in about 10 minutes and were very impressed with the level of care received.

I came in today because I have been experiencing cold and flu symptoms. Unfortunately, I never made…read moreit past the front desk due to an unpleasant interaction with a staff member. I was speaking with a woman about my copay and explaining that I have only ever paid $35 during previous visits. While I was discussing this with her, a male staff member abruptly interrupted our conversation and insisted that the $50 copay was correct. I found his approach to be extremely rude and unprofessional. As someone who is new to the area, I was simply trying to understand the difference in my copay. I would have appreciated a little more patience, courtesy, and understanding rather than being spoken to in a condescending manner. I understand that policies and copay amounts may vary, but I believe patients should be treated with respect and compassion, especially when they are not feeling well. Unfortunately, this interaction left me feeling uncomfortable and discouraged from receiving care at your facility.