My "go to" for lab work. They're super friendly, patient oriented, and extremely efficient by…read moremoving patients thru the process without delay, whether or not you have an appointment.

Everyone working is super nice I came in because i knew I had a virus that's been going around and…read moreI needed a doctors note for work, however when I explain my symptoms the doctor seemed dismissive, I had mention sore throat itchy ear running nose and diarrhea and he told me that he will see if that is related. They did test that I knew were going to come out negative because I figured it was a common cold. After telling me there was nothing they could do, I left paying $66 just for the note. He also told me he didn't see any irritation in my throat but I definitely did. I also told him I ate ginger garlic and lemon and tumeric to help and he didn't address that may have help. i worry that due to age he could not see what was wrong with my throat, because the nurse said she could see something and i could see something myself

Filled out online info. Went in and completed all information only to be told they don't accept…read moreTRICARE (it's a HEAVY MILITARY AREA) AND they wouldn't let me self pay. Had I lied and checked 'self pay' they'd have seen me. Sounds like someone needs to figure out their policies and ridiculousness or at the very least POST THAT THEY DON'T TAKE TRICARE. I could understand if there were no military bases around but seriously - a LOT of folks have TRICARE in this area.

Unprofessional, incompetent, and completely uncaring. I have wasted more time and energy with this…read moreorganization that I would like to admit. They will waste your time and make mistakes. The only reason for two stars instead of one is because the front desk staff is friendly. Avoid at all costs!

There is no consistency in what they do. "Providers" are not doctors and usually move around a…read morelot. Difficult to get anyone to answer phones or respond to pharmacy inquiries. Kept going back thinking things would change. Nope. Guessing it's time to find a different Primary Care facility.

Very in and out but very friendly. My nurse who checked me in and took blood pressure, heart rate…read moreetc was such a friendly and communicative guy! He made sure that I knew that he was taking in account everything and every concern I had responding with "Heard!" PA came in and supportively and enthusiastically shook my hand immediately. It's also positioned right next to an HEB, so I picked up my prescription within 5 minutes. I was a bit confused with the name change but I figured it out(:

Dec 22 I had an appointment at Next care in Cibolo.  My condition was green phlegm, heavy cough…read more After a quick exam was told it just had to follow it's course gave me a script for an antibiotic. Continued to get worse and the following Tuesday I was running a temp between 100 and 104.  Made another appt on that Friday and explained symptoms were getting worse another BRIEF exam I was told take OTC. No additional script. It would work it's self out.  Sunday symptoms were not improving so I called to and the PA for meds.   I was told she would call back.  I called a second time and was told she would call but probably not till tomorrow. Never received a call At 8:30 I went to another urgent care. They did a thorough exam inc X-rays and determined I had early Pneumonia.  Obviously I won't be back.  I was charged 2 deductible's.  Wouldn't be a big deal except I had no relief from their exams.

My husband came here for a procedure. Everyone in the back area from the nurses to the…read moreanesthesiologist to the actual doctor performing the procedure were amazing! I gave four stars instead of five because the front desk lady who sits to the right (had shorter hair in a hair clip) if you're in the lobby looking through the window was very rude to another patient. The patient had went up to the window and inquired about his wait time in the lobby because he said he observed other patients being called back before he had been called back, and he had been there before them. Instead of her explaining to the gentleman the process of how everything goes, the lady on the left-hand side if you're looking inside the window from the lobby, explained to him that the specific procedure he was having, they wanted him to come in earlier and that he would be called back soon. The young lady on the right hand side if you were looking through the window, rolled her eyes so hard they almost got stuck in the back of her head. I thought it was so rude of her to do so, especially with so many eyes that were sitting in the lobby looking at her. Not sure if she was having a bad day or if that is her attitude all the time, but she is working in the wrong field, if this is how she is all the time. I didn't appreciate her attitude, even though it wasn't toward me,

My husband had day surgery scheduled. The front desk staff was very courteous…read more I'll write about my experience waiting in the lobby and then the meeting of medical staff. The waiting area is nice. Although there were 4 large HEPA filters , one in the seating area of the lobby large enough to block 2 seats, , 2 others on each entrance with trash cans and one by the women's bathroom. I was wondering what they were I'm sure a lot of people were. It would ease my mind knowing what it was instead of thinking there was a water leak needing blowers. Possibly having a sign on them would let people know that they were there for purifying the air. Otherwise it concerned me and gave me the impression of the lobby lacking in cleanliness for a surgical center even if it was in the waiting room. We have used Santa Rosa surgical Center in the past so I know they are top notch so this is unusual to have the lobby looking a bit out of sorts. The lobby is ice cold! Bring a jacket if you're the friend/ family waiting. It was so cold I went outside in the 90 degree heat and coming back in put a mask on to keep my cold nose from getting colder. But a sweet nurse brought me a warmed up sheet to wrap in. The lady registering pts at the front desk must have requested it for me, kudos for her taking care of family members and going above and beyond. My husband had his procedure. I was called back .His doctor explained his findings and follow up. His nurse Karen was excellent and gave thorough discharge instructions. This is the place to go if you ever need day surgery. And Christus Santa Rosa is my go to for care.

Fast caring service from nurses and doctor. The receptionist when we arrived could work on her…read morepeople skills being that of a door knob. The receptionist when we left was supper nice and friendly. Got the bill and must say it floored us as it was $21,800 for only being there 2 hours.

January 2026 I had a great experience at the New Braunfels…read moreMethodist ER on 46. I was taken right back and received kind and compassionate care from Kayla and Dr. Walrath. Being on Medicare, I didn't have to worry about a bill. To register, I had to enter information onto a screen, then wait for a live person on the other end who asked me a few questions and had me sign "on the dotted line".

I left a review about the lack of respect that this company shows and that they don't do their due…read morediligence when it comes to checking insurance benefits. Robert, whom is allegedly one of the owners contacted me, apologized and told me he'd have someone verify my benefits and get back with me, it's been over a week and not one person has gotten in contact with me. I don't know what kind of game they're running, but I am going to find a different DR for my husband and myself. My husband likes the DR he sees, I like the psychiatrist that I see, but I can't stay with a group that has no respect for their patients. I don't know if they just want my money and have no desire to return what they are charging from me from every virtual visit that I have or if they think I will just give up. Robert, I told you I was going to leave another review if you didn't do as you promised and have someone check my benefits and give me a call. I have all of the messages between you and I and can prove we had this conversation. I had great hope from our conversation that this would be taken care of, I am extremely disappointed. You and your company have shown disrespect to me and harmful disregard for my mental health.

I have given this group a few chances and have been let down several times. I booked my first…read moreappointment online in2024 when I was sick and was told in office that since I had not had my an annual physical with them I was going to be turned away. When I did book my physical with them they cancelled my appointment and reschedule a month out (ok I understand that things happen ) but when I went for my scheduled followup the office was closed and I was never notified. When I tried scheduleling my 2025 they called me to cancel stating it had not been 12 months from my last physical even though my insurance resets in January. Today I showed up for my appointment after being reassured multiple times over the last week that there would be a provider and today there wasn't one. These are just some highlights of my experience.