I have had mixed results with getting bloodwork in the past so I always go into it a bit on edge…read more Yong Ki did a great job & was very fast with my blood draw. Very quick experience in and out overall

I ordered some tests and went in to Quest Diagnostics on W Anderson on 6/2/26. it was almost 2…read morehours before my urine and blood samples were taken. A couple of days pass, I thought they would mail me my result but when I didn't receive anything I called customer care and my test result was mailed to me, only to notice that it was stated on the result that the lab spilled my urine sample and couldn't conduct the relevant test. they didn't bother to call to inform me about this. however I had a friend drive me about 8 miles back to the lab again on the 6/8/26 to give another sample. I would expect the lab would be sorry for their negligence in spilling the sample I previously gave and take my sample again without wasting my time, but boy was I wrong! the staff were borderline rude, they told every cock and bull story to avoid doing what's right. I was literally told to go call customer care again and ask customer care to reorder my test or I pay for a new test. after I challenged them, they told me to wait they wanna talk to their supervisor and I was there waiting for over an hour. after more than an hour the staff dealing with me left the lab maybe for her lunch break Im not sure, but on her way out, she told me the other staff would handle my issue. she left and came back about 30mins later I was still waiting, nobody had done anything about my test they botched! it was after almost 2 hours they called me in to give another urine sample. In all the treatment I got was horrible, you don't botch a service to a client due to your own negligence and then they come around a 2nd time to help you fix your mess and you proceed to treat them like shit! that's exactly my experience at Quest diagnostics, 2525 W Anderson.

I left a review about the lack of respect that this company shows and that they don't do their due…read morediligence when it comes to checking insurance benefits. Robert, whom is allegedly one of the owners contacted me, apologized and told me he'd have someone verify my benefits and get back with me, it's been over a week and not one person has gotten in contact with me. I don't know what kind of game they're running, but I am going to find a different DR for my husband and myself. My husband likes the DR he sees, I like the psychiatrist that I see, but I can't stay with a group that has no respect for their patients. I don't know if they just want my money and have no desire to return what they are charging from me from every virtual visit that I have or if they think I will just give up. Robert, I told you I was going to leave another review if you didn't do as you promised and have someone check my benefits and give me a call. I have all of the messages between you and I and can prove we had this conversation. I had great hope from our conversation that this would be taken care of, I am extremely disappointed. You and your company have shown disrespect to me and harmful disregard for my mental health.

I have given this group a few chances and have been let down several times. I booked my first…read moreappointment online in2024 when I was sick and was told in office that since I had not had my an annual physical with them I was going to be turned away. When I did book my physical with them they cancelled my appointment and reschedule a month out (ok I understand that things happen ) but when I went for my scheduled followup the office was closed and I was never notified. When I tried scheduleling my 2025 they called me to cancel stating it had not been 12 months from my last physical even though my insurance resets in January. Today I showed up for my appointment after being reassured multiple times over the last week that there would be a provider and today there wasn't one. These are just some highlights of my experience.

Today we were seen by Savanah and Anna. We had shingles and they were able to help us! This was our…read morefirst time using Carbon Health and it was super smooth from start to finish. Savanah made us feel comfortable and Dr. Anna really heard our concerns. We were super please and will definitely be back in the future!

I went in for a Bee Sting that I got while playing Pickleball on Tuesday than had a delayed…read morereaction where swelling was getting worse! I had to find something quick and easy then found this Urgent care nearby! They have everything setup very user friendly on the app & online which made setting up appointment very easy and also found they were in-network with Blue Cross Blue Shield which was a plus! Parking was not a problem and once I got there a friendly face greeted you and they made the check in process easy. I didn't wait very long and the doctor on duty was very knowledgeable & personable with my care. Will definitely come back!

My insurance pays 100% for virtual visits yet they keep trying to change me for the visits. I have…read moreasked to have the billing department to call me many times, I finally had to call them myself. They are rude and only care about getting money they aren't owed. I have been told time and time again that they were sending out orders for me to see a specialis, it's been three months with no calls from specialist. They make appointments with specialists that I don't need to see telling the specialist that I want to see them. Had I not needed a DR when I first moved to town for a refill on medication I would have waited for an appointment with someone else.

This place just feels shady. Called me 3:59pm on a Friday to discuss an appointment Monday. They…read moreclose at 4pm so when I returned their call it rolled to voice mail. Arrived a little early and the place is locked up. No indication that they close during the day for any reason on their door or website. Then I'm told they can't run my test, and the only reason I was going there, after 11am. I called you Friday. They did at 3:59 when target close at 4. Completely wasted my time today. Extremely disappointed. As I was walking out they asked if I would like to reschedule. I am NOT impressed and do not see reason to return to this place. Very bad feeling and will not return. Please Thank long and hard about doing business with this place.

So I had something fly in my eye last night and it was irritating me really badly so I showed up at…read more8:00am and was blessed to get in at 8:20. I didn't want to drive all the way to the VA so it was worth it for me to pay them out of pocket. They were SO polite and it went exceptionally quick. They listened, got me what I needed, and I was out the door in no time. I haven't needed to see a doctor in like 14 years so I'm grateful it was a simple and efficient experience. I recommend coming here for minor but important things you can't ignore.

First impressions was that this was odd with the medical clinic being inside the Walgreens. Wife…read moremade an appointment with a specific physician, Dr. Pham, and this is where we were directed. I accompanied her. The clinic sent all the pre-admissions paperwork via email to her, thereby saving time. Upon arrival, the waiting area was comfortable, the desk clerk just so-so as if it was a boring job. She LOVED the doctor!

Dr. Burande saved the vision in my left eye. On a Sunday I started having vision problem and went…read moreto Next Level in Dripping Springs. She recognized that I had a detached retina. She then helped me get an appointment with Austin Retina the next morning. On Tuesday I had a corrective procedure. My vision is now restored. Getting medical care ASAP is so important with a detached retina. Thank you Dr, Burande.

The time they told me I would be seen was 50min after. This has happened twice to me now…read more Additionally, once we were seen both times I've been in there after the doctor left we waited in the room forever until I finally went out of the room and said uhh can we leave? And they were like oh yeah here's your paperwork. Poor communication.