This place was so relaxing, the man who did my pedicure did a great job, it wasn't busy at all when…read moreI went so that was a rare perk I'm sure, and it was pretty reasonably priced. I just got a basic pedicure with French tip and it came out to $45 before tip. But I personally highly recommend.

I had a really good experience coming here--zero complaints and I really appreciate them fitting me…read morein! Jasmine is fabulous.

So nice, calm and relaxing. Very welcoming atmosphere. Would definitely come back. I got a pedicure.read more

1 Star I feel…read moreobligated to warn others about my experience at Nails By Pro. During my manicure, the technician cut my pinky finger so badly that the entire tip of my finger was bleeding. The bleeding was severe enough that the service had to stop while they applied a liquid solution to the wound and used multiple cotton balls to try to stop the bleeding. The photos attached were taken after the bleeding was finally under control. What was even more upsetting was how the manager handled the situation afterward. The manager was very rude!!! I was offered only $5 off my service and still paid for a manicure where I left with an open wound on my finger! I understand that accidents can happen, but customer safety, proper sanitation, and professional customer service should be a top priority at any nail salon. A reputable business should take responsibility and show compassion when a customer is injured. DO NOT GO HERE. I will never return to this salon and would strongly encourage anyone considering to take their business elsewhere!!!!

I always enjoy my visit to Expert Nails!! Tammy and her crew and so sweet and welcoming. The entire…read moresalon is cozy and homey, we love watching popular Netflix shows while getting the best massages by her team.

Good service! They did a good job and accommodated a big party at little notice. Staff was sweetread more

Golden Nails Salon & Spa has a welcoming atmosphere, and it's always pretty busy. Which is a sign…read moreof how much people love coming here. The main reason I keep returning is Jenny. I can always count on her for an exceptional experience and beautiful results with both my manicure and regular nail services. She's in high demand, but she always makes a point to schedule appointments that work for you. Jenny is truly the reason this salon feels like my go to place.

Lisa is amazing! I have been seeing her for around 5 years and she gives the best pedicures. The…read moresalon is very clean and there are a lot of service options for whatever level of pampering you want. And you get free drinks! What else could you ask for!

**Don't come here unless you want to be treated with the utmost disrespect and possibly get an…read moreinfection.** Awful experience. Unfortunately, after reading the other one-star reviews, my experience doesn't appear to be unique. This place is so unprofessional. I had an awful experience with the technician, Su. She was so impatient and rude to me. I was just sitting there when I asked her which color was a brighter orange, and she aggressively responded, "It's a personal choice. I'm not you." I was so confused. Her whole demeanor was rude and aggressive throughout the entire session. She cut me and made me bleed twice. I asked her to be careful the first time, and instead of apologizing, she looked like she took offense to it, completely disregarded me, and then continued to cut my other finger. She didn't even bother offering me antiseptic or anything to clean the cuts. At that point, I just wanted to leave. When I told the guy at the front desk, he said he had overheard everything and apologized for her behavior. He said, "I don't know if she's having a bad day or personal problems." I thought to myself, even if she was, that doesn't mean you should take it out on your customer. The whole situation was bizarre, uncomfortable, and awkward. He told me that next time the manager would do my nails and take care of me. I don't know why, but I was open to giving it another chance. When I called to make an appointment with the manager, the same technician, Su, happened to answer the phone and refused to let me speak to the manager. She continued to be rude and said, "You should make sure to choose the color before you come in," as if it was somehow my fault she made me bleed. It was so strange. Then, out of nowhere, she said, "I'M NOT RACIST." That's when it clicked. Nobody deserves to be treated this way. Hopefully, this review can help prevent someone else from being discriminated against

I had been going to the owner (Gina) for about a year but one of my nails started lifting about a…read moreweek after I got them done and she did not appreciate me coming in to have it fixed. She basically said it was my fault :(. I switched to a new tech after that and I've had great experiences again. They honor your appointment time and and very efficient.

Parking - shared lot, free, easy Aesthetics and vibe -…read moremodern, clean, upscale Service - friendly, professional and decent coffee! But after my moisturized up hands went back to the norm, all the sides of my fingers and around it looked like I chewed them up. I was even embarrassed to show my nails. Also I got a cut from the service too. Nail polish application was fine, the lady herself was attentive, but the work itself I wouldn't return for. Hate posting not 5 star reviews, but maybe you just need to find the right person here for your nail preference.

Being the only salon in my neighborhood, I did not have a good experience. Convenience doesn't make…read moreup for the poor service I experienced. I visited this place twice. During my first visit, the technician rendered a poor manicure service where she ended up bruising my hand. Attaching pictures for reference. Also asked too many personal questions. I understand you want to do a small talk and keep your customers engaged but that does not mean you can ask personal questions!! The next time I went for a polished change and was shocked to see that the price is almost the same as a full service. That's absurd and when I politely questioned about the pricing, the guy at the front desk gave me a weird look instead of explaining it professionally. I hope this salon invests in better customer service (well mannered people at front desk). Being the only salon in the neighborhood doesn't matter, quality and humbleness is what brings customers back. Services offered at Queen spa riverside and Highland nails and spa can be unmatched. It's definitely okay to drive a few miles down to get a better service.

Been on the hunt for a new pedicure place for about little over six months now, and I've finally…read morefound it! My mom and I did some research, but pedicure reviews are hard to come by at nail spots. We decided to try Escape, and we weren't disappointed! We came just after opening on a Saturday and were able to sit immediately. There are so many color options and all the classic options for pedicure types. My only thing is that the services are a little on the pricier side. However, our technicians were both so friendly, listened to our individual requests, and did a fantastic job overall! I love the blue ocean-like floor and cannot wait to go back.

I had gone to this salon before for a pedicure and decided to go again to have a full set of…read moreacrylic nails removed and get a gel manicure since I was in the area. Nancy was assigned to do my nails and did not speak one word of English. The only reason I bring this up is because typically, when you need to get your nails removed, they soak your fingernails for a few minutes to loosen the bond, then clip them off of your natural nails piece by piece. Well, an hour and a half later, they finally removed. It was not communicated to me clearly that they did a different process to preserve the nail by slowly filing it down then soaking your nails, then slowly filing it down then soaking your hands times 11! Literally, it took over an hour and a half to get them removed. Nancy was rough with my fingers. She had sharp nails and dug them into my fingers while she was rolling them from side to side to work on my nails. It was painful and I tried to explain to her not to grip my fingers so tightly. She also cut my one of my cuticles. I know I have thin cuticles - I tried to explain that to her but she didn't understand. The manager should have stepped in and explained the process better and communicated to Nancy my complaints. They had me soak my nails for over 25 minutes with foil wraps before switching me out to have John be my new nail technician. John was wonderful. We were able to have a nice conversation and he did a great job. However, I did have an appointment I needed to go to and I was late to it because when I walked into the salon at 12:30, I had no idea it wouldn't be until 2:00 pm before that process was done. I will not be returning.

DEFLY a better experience today. Cindy did an amazing job on my Pedi and Sarah an equally amazing…read morejob on my mani. Always Happy to make my way to Austin for these services. At Queen Spa!

Update- I went here to get a full set for Valentine's Day. I came back because this location is…read moreconveniently near me. It was horrible. I was sitting on a chair while for 30 minutes after the technician prep my nails- I would've left but my nails were already ruined by the drill and the tips were on. It took over 2 hours because the technician/ hostess kept leaving and coming back every 5 minutes. I was left with just the acrylic gel for over 10 minutes and it slumped over and made the nails look deformed/ oddly shaped. After one week- two of my nails broke. Please do not waste your money here.