I called approximately two weeks in advance to set up my annual appointment. I've been a customer…read morefor several years and by the way have recommended Bryants to family and friends. The appointment was set up for Monday July 13th and I was told someone would call the day before to advise of the time window that would be set up. No one called the day before and after waiting till mid-morning I called. I was then told that my appointment was not set up and that I would be called back after checking the schedule if someone could still come. After several hours no one called so I called again and was told the scheduling manger hadn't been contacted yet. After already been inconvenienced, I said I would be available either Wednesday, Thursday or Friday so please determine when someone could come and get back to me asap or leave a message on my phone as I needed to go out. No one called until 2:14PM the next day on Tuesday and left a message advising the service would be scheduled for Wednesday and also what means of payment would be accepted. There was no apology for the inconvenience and no time window. When the crew showed up on Wednesday, around 10:30AM although they were obviously not responsible for the poor customer service I received, I felt obligated to express my dissatisfaction at that point. They understood and the gentleman who said he was Steve Bryants brother-in-law said that he would relay my situation and that Steve would probably call me. I've waited a week to post this review in an effort to see if in fact Steve or anyone else would contact me with at least an apology for my inconvenience. Needless to say, this is not the customer service I expected and will be looking for an alternate company for my annual service.

Our townhome in Fairfax was serviced yesterday. The crew did not 'powerwash' the house as…read morerequested. They lightly sprayed a cleaning solution standing from the ground over the siding in a haphazard manner and never pressure washed it off, leaving dirt and debris behind. And the main reason for requesting the service was to address a discolored rake board at the apex of the roof, that remains discolored, as they never got anywhere close to it standing from afar. I asked them to get on the roof to get adequate pressure and they reluctantly climbed a ladder to get closer, but got no where close enough to have any impact. They would not get on the roof, which was needed. They also carelessly opened their van doors into the side of my vehicle parked next to them and chipped the paint. There is certainly a lack of quality control at Bryants, which is disappointing as we have always had good service until now.

Chandlers provides reliable services for a fair price and do not jump to a replacement solution.read more

I am disappointed with the service of Chandler's plumbing. The plumber was not able to complete the…read morejob of my sink. I am left with a sink that isn't working, while waiting on a part. I wish I was told ahead of time prior to them starting this job. What first turned out to be a simple bathroom faucet replacement, has turned into a small fortune and no sink. I would of given them a 1, but the plumber tried his best. I wonder if this is a way to make more money, by making a simple job last 2 home visits? Seriously disappointing. ​

R&A Electric came through for us. I called on a Saturday, which I figured meant waiting until…read moreMonday at best, but they sent someone out the same day to take care of our problem. (I was willing to wait because I like supporting small business in my own community.) The technician was quick and got to the root of the issue without any runaround. Pricing was competitive, which was a pleasant surprise given the weekend, same-day service. No upcharge games. If you need an electrician, R&A is a great call. I'll be keeping their number handy and would hire them again without hesitation.

Robert and Kevin installed recessed lights over our kitchen sink. They updated the electrical box…read moreand added to an existing outlet for the light switch. Their work was beautiful and they were done in an hour! I don't even have to patch the drywall. A month ago, Robert also installed 2 bathroom vent fans, and we are super happy with his work. His prices are fair, and he's incredibly kind and helpful. Pro tip: once you receive an estimate from Robert, call the business number. I spoke with an AI assistant, who sent me a link to sign up for a time slot for the work. It's all very automated! (Email and texts do not guarantee you will receive a response.)

I hired Bricklands for a window project involving very old brick, and they exceeded my…read moreexpectations. They were communicative, professional, and efficient--three words most people don't associate with contractors. They answered all my questions and responded to feedback. And they went above and beyond--applying a layer of drywall mud to compensate for an unexpected curve so that the window frame was flush with the wall (without an extra charge). In short, Bricklands provided top quality work at a reasonable price. The final product is exactly what I was hoping for. I highly recommend Bricklands!

If I could give 0 stars I would. This company was quick to respond in June and come give us an…read moreestimate for repairing several crumbling bricks on an interior wall of our DC row home, but as soon as we paid our deposit the professionalism stopped. We repeatedly reached out to ask about scheduling the work, and finally got on their "schedule" for a Saturday in September. In the days leading up, we tried to confirm a window for our appointment but got no response to phone calls or emails; we spent the day waiting but they were a no show. After repeated calls and emails again, we finally got "rescheduled" for the following Saturday. Again a no show, with zero communication. After months of being led on and two waisted Saturdays, we are left to dispute the deposit charge with our credit card company.

I have used Elements for the 3rd and 4th time, and second time this year. I have hated my builder…read moregrade windows from the day we moved in 11 years ago, and finally this year, we replaced them all. Picking windows with all the options and data to understand was looking overwhelming, and Mike made it educational and easy. When the house was all apart (everything needed to be moved that was in front of the windows) we decided it was a good time to paint too. Elements did both jobs for us and Mike, the owner, was super cool in handling my call, post window install, of "hey the house is apart, how quick can you paint?". Given we never talked about it, I was impressed that I had a quote 2 days later and on the third day, painting began. I am so happy with everything. The communication was great, the product and installers were polite, and completed the job in the time quoted and best of all our house looks awesome and i have no more cold drafts, no cold rooms, and no temperature discrepancies walking through the house, plus we saved a lot of money over the window companies that advertise a lot locally. Elements will be our go-to place for our home needs!

As new homeowners, it was extremely refreshing to find an honest, hardworking contractor like we…read moredid with Mike and his crew at Elements Home Remodeling. Mike has been fantastic to work with from the very beginning. They finished our basement, including building out a home gym with unique details to include a wooden beam and built in shelving. Then when selling the home Mike saved the day getting his folks over to complete some last minute repairs, including on the day we were closing. Thank you, Mike, for your attention to detail, professionalism and help. 100% recommend his services.

My realtor recommended Lambert Home Inspections for our recent home purchase. The experience went…read moreextremely well. The process consisted of a team of three inspectors, all of whom were courteous, knowledgeable, and professional. The last time we bought a house (some 10 years ago), the inspection consisted of only one inspector who completed all documentation by hand, which needless to say was slow and time-consuming. For this inspection, Lambert did everything electronically. They conducted a thorough search and noted everything they found in the house, then provided an electronic report of their findings which included photos and a written explanation of each item of concern for later reference. And because the inspection consisted of a team of multiple individuals, the process moved quickly and efficiently. My wife and I intend to sell our old home in the next few months, and we will likely use Lambert Home Inspectors for a pre-listing inspection.

We had Doug do our inspection and has trust in him as he was recommended by our realtor. We were…read morenot able to be present since we were moving cross country and we were buying a home unseen (in person). He found some issues that did end up getting fixed by the seller but the huge one that got missed was mold under the stairs. Greenish fussy mold. We are now having to replace the drywall under the stairs and a few other areas since that under the stairs in also open and connected to the laundry room.

I neglected having my home power washed for a few years and it showed. The pair of techs were on…read moretime and friendly. They got to work right away and after about 30 minutes (give or take a few), they rang the doorbell to say they were done. I initially thought that there was no way they cleaned the vinyl siding, exterior of gutters and the walkway from my driveway to front door in that amount of time. I was pleasantly surprised. All the aforementioned surfaces looked great. As a bonus, the cost for the job they did was fair and reasonable.

Dealt with owner, Soloman & his wife, Jazz. Responsive, on-time, and an excellent job. Power…read morewashed my house, deck and paver patio. Took great care and thoroughly discussed approach to cleaning patio which has permeable sand with underground french drains. So pleased with my new shiny exterior clean-up. Now ready to entertain outside this spring and summer!

I was a field insurance adjuster for a large insurance company many years before retiring last…read moreyear! As a field adjuster it was my role to meet with representatives from various contractors. Colonial Contracting represented their and our customers to determine such damages. To request roof and siding replacement due to covered damages! Not all damages to a roof or siding is actually wind or hail damages. Wear & tear is excluded by most insurance policies. However, Colonial Contracting had the ability to show these damages and to justify replacement! They would get on the roof and help to find the damages! They would do so in a diplomatic way! I found them to be easy to work with and fair. This is a real compliment to them as all contractors are NOT created equal! They were phenomenal! After I retired, My home is one of three attached homes. I called Colonial Contracting to replace my and my two Of my neighbors roofs. I did not call any other contractors for an estimate because they work with the insurance companies to confirm damages and will work with the insurance companies pricing. Their work ethic is first rate! They made promises and kept us informed of any changes. Colonial Contracting will make a positive difference In your life! I highly recommend Colonial Contacting!

Start to finish they took care of everything. Job was done in less than a day. They handled the…read moreinsurance company for me and I would use them again if needed.