I couldn't be happier with this experience. An obvious leak in an interior gas pipe obliged the gas company to turn off the supply to our house -- no heat, no hot water, no cooktop. Reddick & Sons dispatched a plumbing technician the next afternoon. "Mitch" was a godsend. Obviously both expert and experienced, he took in my summary of what had transpired, then inspected our gas infrastructure. He was very professional, and explained the likely required steps to find the leak and the (potentially significant) associated costs. To his great credit, though, he was willing to listen to me (the homeowner) about the likely source of the problem. Together, we identified the probable root of the problem within just a few minutes. Then Mitch did his magic. He isolated the line, then pressurized the system with air and confirmed that there were no leaks at all. Reopening the suspect line depressurized the system almost immediately, and we had found the culprit. (It was a pretty "un-artful" tap into the main line, accomplished many years ago by the original owner, to feed a gas grill on the patio.) Mitch expertly severed and capped the line, then ran another pressure test -- zero leakage. He had me call the gas company while he cleaned up, and stood fast until the gas company technician came, verified the repair, and then restarted and checked all of the gas appliances in the house. In addition to his incredible technical expertise, Mitch was just an absolute delight to work with, just a pleasure to talk to and have around while he did a superior job. Our gas service was fully restored, with all appliances functioning and checked, within about four hours after Mitch arrived (including the wait for the gas company representatives to arrive). No homeowner could ask for more. A job that could have run to many thousands of dollars and involved massive cutting of drywall and ceilings instead was resolved quickly and efficiently -- thanks to both the technician's skill and expertise and his willingness to listen (and thus troubleshoot the problem rather than going on a fishing expedition just to run up the bill). And he was incredibly personable and conversational, too. I think it's safe to say that we've found a new plumbing company, and the one that we'll call in the spring to run a new gas line out to our patio. It is, of course, an impression formed on the basis of only one job, but the combination of responsiveness, skill, efficiency, courtesy and value that Reddick & Sons delivered in this case truly was outstanding, and I'm happy to recommend them without hesitation or qualification. I'm very happy. read more

While the heater worked fine during the winter, the A/C heat pump unit was not turning on in early June, and it was starting to get hot, so I tried our 2-10 Home Warranty first. They sent a tech out, who quickly told us we had no pressure, but he wouldn't perform a pressure test w/o 2-10 approval. After 2-3 weeks of long hold times calling 2-10 multiple times inquiring about approving a pressure test, then going back to the plumber, 2-10 kept saying they had no record of a request for a pressure test, and temperatures downstairs rising into the humid 80s, I decided the home warranty wasn't worth the time, and called up Reddick & Sons on a Saturday morning of the 3-day July 4 weekend. They showed up in less than a hour, came to the same diagnosis but offered options at different price points and explained the risks/warranties. We decided on replacing the 3-ton heat pump A/C, which they installed four days later. In the meantime, they charged up the A/C with freon for free to keep us cool during the 4-day wait, which would have cost over $500+labor with no guarantee on how long it would last. Now the A/C blows strong and works on all three floors (in which it never did before since we moved into the home 7 months ago) . Second time, I had a leak in a wall, and water was soaking the carpets and seeping under the flooring in the basement. The water damage restoration tech showed up on a late Sunday afternoon and used infrared to determine the likely leak area based on water saturation levels in the drywall. I called Reddick the following morning, which had a tech out to diagnose the issue in 30 minutes. He determined the leak was somewhere in the kitchen sink sewer drain in the wall. Water was leaking down the wall into the basement and outside under the house siding. He recommended opening a section of the exterior wall. I contracted a handyman to do this, called Reddick up the following morning. Same plumber came out, determined the parts and labor needed, provided an estimate, and had the work completed in a couple of hours. The work involved replacing all the old ABS sewer pipe with PVC from the kitchen sink down to the crawl space above the laundry room. Again, price was reasonable, work was performed promptly and professionally. The tech always wore booty covers over his shoes inside the house and took them off when stepping outside. read more

Outstanding experience -- truly one of the best plumbing companies I've ever dealt with! I had an excellent experience with Sam and Sons Services and want to give them full credit for the way they run their business. From the moment I first called, their office staff was polite, responsive, and extremely organized. They took the time to understand exactly what I needed and scheduled an appointment that worked perfectly with my schedule. The plumber arrived right on time, introduced himself professionally, and immediately put me at ease by explaining what he was going to check before starting any work. He was clearly experienced -- he diagnosed the issue quickly, gave me several repair options with clear pricing, and didn't try to upsell or pressure me into unnecessary work. Everything was explained in plain English, and I really appreciated the honesty and transparency. Once the job began, the quality of work was outstanding. The technician worked efficiently, kept the area clean, and showed real respect for my home. He double-checked everything before leaving to make sure there were no leaks and that the water pressure was perfect. When he finished, he cleaned up so thoroughly that you'd never know plumbing work had even been done. What also impressed me was the company's integrity and consistency -- their pricing was fair, there were no hidden fees, and the service was worth every penny. It's rare these days to find a company that combines skill, professionalism, and courtesy the way Sam and Sons does. I can confidently say this is a top-tier plumbing company that genuinely cares about doing things right. Whether it's a small repair or a major plumbing project, they handle everything with precision and pride. Highly recommend Sam and Sons Services to anyone looking for reliable, honest, and high-quality plumbing work. I'll definitely be using them again and referring them to friends and family. read more

These guys were life savers. I ordered a dishwasher with installation and haul away services from Samsung.com. The installers from Samsung did not even know how to shut off the water and when they disconnected the hoses water shit everywhere like a geyser. They kept asking me"where do you shut off the water?" And they had to crimp the hose to stop it from going everywhere. By this time I am trying to call Samsung and let them know these guys don't know what they are doing and just refund the installation fee of 189.00. The only guy who spoke English shows me a hose and how it is bigger at the tip than the old hose. He starts telling me I need to redo all my plumbing in the kitchen to fit the hose that came with the new dishwasher. The guys were there for over 2 hours and I was only 4 phonecards in with Samsung and 2 Chats trying to get my installation fees refunded. The guys told me I needed to hire a plumber to replace all my plumbing in the kitchen. They were telling me they need to go, they have other jobs. I told them not til I could get the install fees refunded. They said they would come back. I had a dishwasher sitting in middle of floor and all the hoses removed under sink from old dishwasher. The turned the valves back on and said you can still use water. They showed me and left. Then I see water with food in it pouring out of cabinets. They never sealed of the back of the garbage disposal when they removed the old hose. I called Reddit. They were there in less than 30 mins. My dishwasher was installed in about 30 minutes, using my existing hose to the water supply. They helped tidy up the mess left from the Samsung subcontractors. read more

We had one great experience with this company, and one terrible. They bought us off with a $250 check to remove our negative review. I went with it because hey, $250, and we already had tense relations with our management company and just wanted it to be ended. But we've since moved out and purchased a house in the area, and I feel compelled to let folks on Yelp know that their "five star" rating may or may not be completely false. Reddick, if you want to follow up and let me know that the jackass that visited our condo was suspended, I'll be happy to add a star. If you fired him, and can provide verification, hell I'll give you five stars. You saw an issue and addressed it. But somehow, I don't think anything came of it. It's pretty pathetic that you literally paid us to remove the review. Didn't even bother to tell us any details. No way of knowing if we'd ever get that same garbage contractor or not. Is he out there screwing other people over? Do you have any idea how stressful this experience was? Nope, 'cause you didn't bother to ask me, you just pinged the management company. Didn't even respond to my post here. I'm updating this review for the sole purpose of letting everyone here know that you pay for your reviews. I certainly want it known that we had a fantastic experience with one tech, but the experience with the second tech, with a far higher stakes issue, was completely unacceptable. That gives you a solid 50% in my eyes, minus 10% because you felt the need to shove money at your problems to make them go away instead of addressing them. read more

Reddick and Sons recently installed a Honeywell full-house backup generator for us, and we are extremely happy with the company's timeliness, professional work, attention to detail and results. Michael, the electrician/task lead, visited a week before the installation date to confirm exactly where we wanted the installation done and answered any questions we had. He prepped the work site thoroughly, first setting up a visit by a Miss Utility technician to mark existing electrical and water lines, then returning the day after to oversee the digging of a trench from our house to our underground propane tank. The next day, the full 3-man crew arrived with the generator, equipment and components needed to complete all the work. As the installation progressed, Michael gave us a heads-up whenever the existing electrical power had to be shut down temporarily and was always available for questions and status updates. After the installation was complete, the team performed a test to ensure the generator performed properly. Alex then did a great job of walking us through the basic operating, safety and maintenance procedures for the generator, and provided us with all the vendor generator documentation and warranties. Michael followed up the very next day on site, coordinating with the county inspectors, performing a final test of the generator, and gaining approval for both the generator installation and the trench work. This is not the first time Reddick and Sons has performed great work for us, and we will certainly rely on them in the future. Paul D. read more

Kitchen" one control faucet 47 years old naturally began to leak. But being a handyman extraordinaire, I knew I could replace it with a new one. After 2 days on my back under the sink banging and cussing, I gave up and called 5 star Reddick & Sons. I think the guy who actually came was named Washington ? but he was good, pleasant, exactly on time with tools hand cleaner, opening trash can, and a mask. BUT, besides being GOOD he had an act that had me in stitches before he was gone. Estimate was good, $2.25. I had already anticipated a lot more to put his kids through college. And he took one hour on the dot including clean up. On his back under the sink grunting and pulling on wrenches, he finally got an air compressor and took going rat tat tat tat forcefully on the nuts under there for maybe 15 minutes, no go. Then attacked the top with a beautifully honed chisel and 20 lb mall destroying the top of it. Saying"no more Mr Nice guy from now on." Then: You told me not to be a plumber mom, but i begged. I envisioned being heavens plumber." When the top shattered from the hammer, "aren't you proud of me mom. SEE, Im really enjoying it." In exactly 60 minuets after I signed his I-pad, He looked heavenward and said "Did you see that mom. Did you? I DID IT" Me: you should take that on the road. Him: Its my dream with mom watching down. It doesn't get any better than this. I think I made a wrong move being a physician. Hats off to The Thespian. Watch for him on the late evening shows in a few years. read more

Ok, here's the story. I called Riddick and Sons for a second opinion on a previous HVAC "check-up". The previous company gave me a quote for replacing 2 capacitors. I live in one of the top floor units and my condenser is located behind the building and my HVAC unit inside the condo. One capacitor for the outside unit and one for the inside unit. Corbett L. came for the 2nd HVAC checkup. After a thorough investigation and going through the multi-point inspection, he showed ( yes literally showed me on the volt meter) my the voltage on both of my 5mv capacitors and they were at 4.9mv. He found no issues with my unit. He also advised me that the smaller filter I was advised ( by the same company) to put behind the register panel was restricting air flow. Unbelievable. this could have been catastrophic fortunately I just put in this filter. He did advise me of continuing with the preventative maintenance and I will with one adjustment. I will only call Reddick and Sons moving forward for not only HVAC but plumbing / electrical and any other servicing. I won't say how much money this company saved me however it was significant. A few things here. As a U.S. Marine Corps veteran, I appreciate the integrity shown from this young man. He displayed honor. He is a direct reflection of the company he works for Next, if you have any issues Reddick and Sons service, get 2 estimates however get the Reddick and Sons estimate 2nd. Corbett L., thank you, sir. read more

All service companies should take a page from R&S's book. The little things they do and attention to detail they demonstrate matter, and are appreciated more than they know. I chose Reddick & Sons because of the hundreds of positive reviews on Yelp, and I'm extremely happy with their service. I've had negative experiences with AC maintenance in the past and this experience was exceptionally good. Starting with the order process, I was extremely impressed with the rep taking my initial call. It's a small thing, but confidence inspiring when the rep is professional and is asking all the right questions without being pushy. Rare to find these days. The service itself was phenomenal. The tech arrived on time, was mindful of my house and wore booties, and was very pleasant. He had clearly reviewed the case notes from my initial call, so I didn't have to take time and explain the symptoms again. Seeing as I was on a Zoom call for work at the time, *** I really appreciated all of the little things that Reddick & Sons did to make my experience fantastic. *** The cost was very reasonable. The tech took time to explain to me exactly what the problem was and how I can prevent it from happening again. Again, big plus for doing the little things well! I will definitely use them again and highly recommend them to anyone in need of residential AC services! read more

Was interested in fixing/replacing the HVAC. He mentioned 3 options for me to pursue andI told him it was likely that it would be either be refill it enough until i get back from vacation OR refill it with 4lbs. Then I went upstairs to talk with my family on it. When I came back down I told him to just fill the HVAC. Then he said, "he already did it". I was very confused. I didnt see him do anything, and I dont undertand how he know how much to do BEFORE i told him anything. I was gone for like 1-2min. When I asked what he did he said he refilled it with 4lbs and that it "took very quickly". I have a big concern that instead of giving me a full recharge he put in very little to hold me until after vacation. I signed what he did AFTER he did it. Which was weird. Then when he left i was left with this bad taste in my mouth. While inspecting he ripped off metal tape and just left it on the floor, its still there, then said "it not doing much anyway". And I had to ASK him twice to put it back on since it was there before. Old tape is still on the floor. I see other reviews mentioning this type of thing. I emailed them to confirm if they knew what happened, they said someone will call me. I've had no contact. Update: They did call and provided feedback they they should have talked before before doing the work. read more

Our HVAC system is only 6 years old and we have had issues with it since we bought the house two years ago. A week ago, our heater stopped working...just a few days away from the coldest days we have seen all year. I called Reddick & Sons (the third HVAC company I have had in here over the last two years) and they came out the same day to diagnose the problem. The technician was very professional and kind, he explained clearly to me what the problem was and they would work to get the part in ASAP. This was Monday. Tuesday morning, I sent an email to get some information on my system and within minutes the owner of the company, Danny Reddick called me directly. Once again, extremely professional and provided me the information that I was looking for and then went above and beyond to ensure the part was ordered that morning. Thursday, the part came in, they ran an additional diagnostic and found we needed a gas valve. Day 4 without heat and getting close to 5 pm, Danny called the local supplier and was able to secure the part the same day. The technician came back and installed and viola - we had heat going into an abnormally cold weekend! Thank you Danny and the team at Reddick and Sons - you have earned our business due to your amazing customer service and the kindness you showed our family. read more

We had a shutoff valve start leaking in our house and needed a professional to come out and fix it up for us and a professional is what we got! I've always tended to look for local businesses to do work with since we just moved into the neighborhood a few months ago, and I think we have found our new go to shop for when things inevitably break. Replacing the appointment was easy enough over the phone, I always prefer to speak to people as opposed to an automated system or an app oh, so it was wonderful that they have the option. The tech was professional and right on time, with shoe coverings and a mask ready to go. He listened to our concerns, gave us quotes on the other plumbing projects we eventually want to get done, and was done with the work in quite the timely manner. Settling the bill was easy and will be reaching out to Reddick & sons for electrical work we want done as well. Even if another shop would quote less, I'm a firm believer in the thought of "you get what you pay for" and they deliver. (As a side note, as a former contractor myself oh, I was greatly impressed by how clean and organized the tech's truck was, which tells me if he takes care of his work space outside of our home, he'll take care of his workspace in our home, which he certainly did) read more