Requested replacement of frozen hose bib. Got an appointment quickly and had a tech at the house the next day. He called ahead, was very professional and kept us apprised through the whole process. Did a great job and even left us an estimate for additional work with no pressure to accept. Highly recommended! read more

We've used this company for the last 3-4 HVAC jobs, so this experience was especially disappointing. Instead of feeling rewarded for our loyalty, we felt like we were being taken advantage of. The technician (Michael K) claimed he called me three times before arriving, but I only received one call. He also said he spent over an hour in our backyard doing the job, but our Nest cam footage clearly shows he spent less than 30 minutes on the job. Even more frustrating -- during the previous diagnostic visit, he never told us to turn off the AC. Then, at the follow-up service, he implied it was our fault for not doing so, saying he "assumed" we would. Isn't it his job, as the subject matter expert, to provide those instructions -- especially since we had already booked the service just two days earlier? That kind of oversight could have caused serious damage to our unit. On top of that, we were significantly overcharged. After the fact, we looked up condenser fan motor prices and found that the part costs no more than $300 retail. That means we were charged over $700 for less than 30 minutes of labor -- and again, the technician was not honest about the time spent. We also reached out to other local vendors who quoted the same job at around $600 total, confirming that we were likely overcharged by $250-$650, even for our area. The dishonest business practices and questionable professionalism have left a very bad taste in my mouth. This company has lost a loyal customer, and I won't be doing business with them again. read more

Although my hot water tank problem wasn't able to be fixed long-term, Walker was remarkably professional, personable, and helpful. Friendly, helpful service is stellar and hard to find these days - I absolutely recommend them %! We will definitely use Reddick & Sons again when we need to replace the water tank. read more

I feel like its really hard to find plumbers and HVAC people who will actually try and solve your problems. These guys are not perfect, BUT they are one of the few guys who are actually good at their job and can diagnose and fix problems. Everyone else just wants to sell you a new system. One of their guys found a leak in my HVAC system and fixed it after three other plumbers couldn't figure out the problem and just wanted to sell me a brand new system when mine was just a year old. It takes a while to get parts and the dispatch team can be kind of cranky but they are the only HVAC/plumbers I've had good experiences with. And I've gone through a few! read more

Our water heater was making noises and it appeared ready to be replaced. After three estimates, researching various water heaters and costs - Reddick and Sons was the clear favorite. They were prompt and communicated via text and cell. Our plumber, Mitch, was informative, patient and very relatable. The replacement and installation process quick, efficient and flawless. read more

I asked for a quote to repair and/or replace of a PTAC unit. They charged me 50 dollars to come out and then told me, as the technician arrived, that they don't really repair ptac units. So the guy went up and measured the system and then gave me a quote of 3800 to replace the unit. The model number they quoted me for wasn't even close to the correct size and could be bought at Home Depot for 927 dollars. That's a significant mark up for a plug and replace repair. So disappointed with this attempted fleecing and for charging me 50 buck to measure a unit that wasn't even correct. I could have sent measurements over the phone. Beware of these guys. I feel that they were eager to take advantage of me. Thankful I moved in and only lost 50 bucks in the process. read more

Justin was friendly and efficient. He explained that our water heater may need replacement soon due to leakage and about the options available. He was extremely informative about the types of thermostat upgrades and furnace filter usage. We will definitely be calling Reddick and Sons for future needs! Thanks Justin! read more

Phone customer service person was not too nice but the plumber was courteous. Cost was about twice what seemed normal, but everything worked when they were done. Promised follow-up on a separate job didn't happen, must've been a communication breakdown, not a huge deal, I could have just called them. read more

While the company completed a full replacement of my plumbing and I am happy with... I'm not to pleased with their electrical service. I paid over $500 for 30min of work. I feel waaaay overcharged. I may use them again for plumbing, but for electrical, I will shop elsewhere. read more

Charged $1000 to replace a basic kitchen faucet (nothing fancy). I was under time pressure so paid for it.

Everyone was super-friendly and very knowledgeable. They made me a part of the diagnosis and choices..

This was my second opinion. My first opinion came out, inspected the system, checked out the fan in the back, spent an hour filling out a checklist, and came back and told me it would be a $4,700 repair. Given the life of the system, we should just get a new one... which would probably be $7-8k if not more. And they promised to send out more people to give us that quote. Before we got that quote, we called Reddick & Sons. Their guy came out, took a quick look, diagnosed the problem, and said he could fix it for $200 and install an extra part for $400 to keep it from happening again. Took him as much time as the other guys and he was done and off. He was quick, efficient, friendly, and didn't cost me a mortgage payment on the way out. Now we have a working system and we can start planning for the future. Worst part about those first guys is they're probably right. We probably will need a new system sooner rather than later. Unfortunately they won't be the ones getting that business when the time comes. read more

Zack made an adjustment to the master bath toilet which solved the problem for now. He explained the different options, and gave us a quote. Just exactly what we needed! read more

STOP DO NOT HIRE...Came to access the duct work and was under home only 8 minutes, did not go under entire house as rep was a very large man and I specifically told them it was a small opening. The man said he didn't't need to see all. Said all jobs like this (repair of duct work) start at 5K. Sent me a quote of 5K- even adding additional ducts. Said was a simple 1 day job. When called to start job and gave deposit or 2500.00 sent man out and then said was a leak under house. And said they would come out right after just to call them. Paid a plumber to come out and the said no leak was just ground water. I then made apt for a second plumber ( just to make sure) before he came out Reddick called and said was going to need all new duct work and most companies will not do in summer. Things a lot worse....odd the service person that actually did go under home said NOTHING about this. They could re-do all duct work ( that is project of 20K ). I said I wanted to keep original job contract and they then abandoned the job. But said they weren't abandoning job but could not do like they agreed to in contract. No apologies, no suggestions for another company. read more

Brian is the best plumber I've encountered. I'll be using Reddick & Sons should I have anymore problems with my 60yr old pipes.

Update: The service manager called me the next day to ask if I have any questions. I told him my questions which he said he will circle back with the installation team and get back to me. He got back to me same day and answered my questions. Crew came that Friday and fixed the issue. Turned out the refrigerant was somehow leaking. read more

Price was appropriate and workers were friendly, but they made a mess of my HVAC system when they reinstalled it; bad vent joins that leak air and they reinstalled my HVAC incorrectly, leaving a 1.5 inch gap on the bottom of a downflow system so all of the hot or cold air was coming out at the unit's location instead of going into the vents. They did tape up the gap, but badly; it came loose in about 2 weeks which is how I found out about it. In addition, the condensation outflow was not reinstalled with the proper tilt, resulting in slow drainage that could have resulted in damage to the system if I didn't catch it when I did. Also, the sealant used on the mounting box was applied incorrectly, resulting in even more places for air to leak out of the system, resulting in decreased system delivery pressure and overworking my unit. I now have to pay someone else AGAIN to reinstall my unit correctly. I paid good money in good faith...Do NOT recommend. EDIT: Shortly after posting this review, Reddick and Sons reached out to me to discuss the issues with my HVAC system. While I have already made alternate arrangements, their willingness to discuss the issue is definitely a point in their favor; I will change my review score positively to reflect this. read more

I had two household projects: replacing our AC, coil, and thermostat, and installing a plug-in hybrid electric vehicle (PHEV) charger in our garage. After talking to three companies, Reddick had the most competitive AC quote, and after talking to two electricians, Reddick's quote was slightly more expensive but they came out to the house to assess the situation, which gave me more confidence. With respect to both projects, they were extremely responsive, professional, and respectful of my home and my family. The two technicians who spent all day upgrading my AC system went above and beyond by responding appropriately to my very curious young son who wanted to know what they were doing when he came home. When an issue arose with wiring the smart thermostat I wanted, they installed a temporary digital thermostat and came back two days later to diagnose the issue and install the one I wanted. And as to the PHEV charger, they managed to run the appropriate wiring from the utility room on one side of the house to the garage on the other with functionally zero damage to my drywall, and the PHEV charger looks outstanding on my garage wall. Overall, I have been extremely impressed with Reddick and would recommend them to those on this site. read more

Reddick & Sons - Reddick installed a Grizzle charger and mounting system I bought online and hard wired it appropriately. - Plumbing Near Me - Manassas, Virginia

BEWARE OF THIS COMPANY. I hired them for an AC tune-up last year and they ended up scamming me. The technician pretended to do work and took advantage of the fact that I was busy taking care of my newborn son. He recommended a full cleaning, which I agreed to at the time basing my trust on their 5 star Yelp review. It turns out it was all smoke and mirrors because a few weeks later a friend of mine, who is also an HVAC tech, came over and noticed my AC was filthy. I told him that I just had it cleaned and even paid a premium for it. He ended up opening the unit and showed me that it was never cleaned and probably hosed down at best. I took pictures and emailed them directly to the company and they had the audacity to tell me it needed to be "reviewed". What part of the picture needed to be reviewed?! At the end of the day they refunded me for the cleaning but no the tune up, which I know for a fact was also not done. Please think twice before hiring this company. The 5 star Yelp reviews are not accurate. read more

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My house had a backup in the basement shower pan. Reddick dispatched a plumber to snake the cleanout in the basement to dislodge the obstruction. The plumber showed up on time and snaked the drain quickly. I asked about scheduling a follow up for a camera to be placed down the sewer since the original cast iron pipe is almost 65 years old. The camera revealed significant corrosion, so I went forward to replace the original cast iron main sewer line with about 80 feet of PVC. The work was scheduled the following week. Reddick again dispatched a team that showed up on time, jackhammered the concrete in the basement, removed the toilet and laundry sink to access the sewer pipes, and used a backhoe to dig out the yard to the street. Throughout the process, I was kept informed with texts or brief discussions on site. The crew was careful to dismantle a few wooden fence panels to get the backhoe into the yard. They also carefully removed a young tree including the root ball that was in the way. The plumber also replaced the old valves to the laundry room sink with quarter turn valves. Reddick handled the county inspection process in a professional and efficient manner. Without going into details, the inspector was not as well versed in the codes as the Reddick plumber. I really appreciate how they handled the inspection process to alleviate stress and keep the project on track. After the inspection was completed successfully, the team backfilled with dirt in the yard, covered the bare dirt with straw, and replanted my tree. Inside the house, they patched the areas that had been jackhammered with a new concrete. The areas were swept, and all debris was removed. Throughout the work, they used plastic tarps to protect my washer/dryer and closed the basement door so dust wouldn't travel to other areas of the house. Final step was to reconnect the toilet and laundry sink. This was done in about half an hour to close the project. After the plumber left, I noticed the hot water was coming out of the faucet very weakly compared to the cold water. The Reddick plumber returned the same day to examine the faucet and found a small piece of rubber that had broken off from the old seal and was sitting in the valve impeding the hot water flow. This type of customer service is outstanding. I've worked with a variety of contractors to renovate all areas of the homes I've lived in over the past 20 years and the Reddick team has to be among the best. I highly recommend Reddick. read more

Reliable, efficient, and professional. I've used for HVAC and plumbing. I'll definitely use them for future projects.

Reddick did a great job! Another company quoted a very high price for the same plumbing service. I'm so glad that I saw a Reddick & Sons truck in my neighborhood and gave them a call. They had a technician out that after for a free estimate which was fair and they were able to perform the job right away. Great communication and the tech was knowledgeable and friendly. read more

Mark did a great job on our plumbing issues. He was courteous, very fast, and very effective. He also answered all my questions. We had a plumber from a handyman service come over the summer and he said that we would need to replace our toilets if the problems occurred again. Fortunately, Mark explained it wasn't necessary and was able to replace the parts that the handyman/plumber couldn't. Mark spent less than an hour and much of that time was just to grab or return tools and buckets. I recommend Reddick & Sons wholeheartedly. read more

Clear cut response and better end product for the price. Very punctual and paid attention to details. Since I had to work with Loudoun Water for main shutoff the mains to the building - everything needed to be in time and within a 2 hour window. read more

Reddick & Sons - The replace shutoff valve and pressure reducer. - Plumbing Near Me - Manassas, Virginia

Brian from Reddick and Sons is awesome!!! He went the extra mile to ensure we had the exact, color and design of the new upgraded toilet we wanted for our main power room. It took extra effort and research to get the right color. But Brian was not discouraged and kept after it until the job was done to our satisfaction! We truly appreciated that! I have already scheduled Brian to return for additional work! Thank you so much!!!! read more

I've used Reddick several times and have always had a great experience. Reliable, efficient, great customer service. I would recommend

UPDATE to my previous review. The day after the service call and my review, a customer service rep from Reddick & Sons called me to address the concern. Not only did he apologize for my experience, the company refunded my fee. While the actual service wasn't great, the follow-up was SUPERB. Thank-you, Reddick & Sons. read more

Reddick & Sons technician, Mr. Jesse N, was very professional in addressing our problem with the electric furnace. He was punctual and tenacious in attempting to resolve the problem, which now requires a new part. He also simplified the operations of the Honeywell thermostat such that it is more user friendly. Reddick and Sons is fortunate to have Jesse N as an employee. Thanks! Gregory P read more

Start to finish, this company is professional and communicative. They provided a quality product at a competitive price. The installation crew was clean, sharp, and technically capable. read more

We discovered a leak late at night, but Joe was responsive and arrived at the time. He said he would. He was very professional and did a great job searching for and fixing the hard to find leak btwn our main level and basement. read more

Today they fixed a kitchen sink leak and garbage disposal replacement. We use them for all our plumbing and heating needs over the last ten years. Always prompt, professional and reasonably priced. I highly recommend if you want a company you can rely on. read more

Extremely knowledgeable staffer Blake J. arrived on time and diagnosed our issue within minutes. We created a plan for future work that is reasonably priced while solving immediate safety issues quickly. Highly recommend Reddick & Blake in particular! read more

I needed a replacement 50 gallon Power Vent gas hot water heater. The tech from Reddick & Sons arrived late and with a chip on his shoulder. In the literal 1-2 minutes he spent in my basement, he started by going on and on that my hot water heater failed because it wasn't vented properly. There should be 2 vents and not one and that's definitely why it failed. I told him the vent motor was replaced 2 years ago and he kept harping on and on about how it failed because of that. When actually - that 26 year old hot water heater hadn't even failed, it was rusting through at the bottom causing it to leak. And actually, he was describing a Power Direct Vent unit - which mine wasn't. Mine was Power Vent - big difference. He left and sent a quote that was well over $1000 more than the highest of 6 other quotes I had received. So, he not only wanted to charge a premium, he didn't even know what he was talking about. If you don't know the difference between a power direct vent and a power vent - you don't get to charge a premium for being a bad plumber. The owner called back later after I gave a 1 star review to their email about the service. He said he'd look into it and I never heard from him again. What a joke these folks are. I got a new water heater, the right one, installed the next day by a knowledgeable and professional team. 9-29-23 In response to the owner's response - I told them I'd like to make a decision that night. I did NOT say immediately. They also did not give any "extra" discounts as stated in their response, other than a Veteran discount, which was in the original over $1000 higher than anyone else pricing. Their response is dishonest and misleading. I support small businesses, but don't lie about a bad review to make yourself try and look better. My review was about them sending a plumber, with a bad attitude, who didn't know what the difference is between a power vent and a power direct vent - and who gave me attitude about it - and then wanted to charge me a buttload of money - for something that he had zero clue about what he was doing. Regardless if the "owner called me after hours" (6PM mind you). They sent a kid, with zero knowledge and a shitty attitude to try and gouge me thinking I was desperate. My advice to this company - suck it up, hire better people. My review is 100% honest and factual about your company and it stands. read more

They did a good job. And were quick to arrive. I recommend them for future needs. +1 read more

Was having an issue with my HVAC, the outdoor unit fan would not come on during sub 30 degree weather and the unit would not heat the house as it should. Called Reddick and Sons and a tech was at our home the next day(Friday). The tech (Steven K.) came out and quickly diagnosed the issue with the outdoor unit (losing pressure due a hole in the coolant system). Could repair the system that day but we agreed he could return on Monday. Steven was prompt on Monday morning and partially had to drain the refrigerant from the system, make the repair and replace the refrigerant. System was tested, heat was restored and wife was happy. Reasonably priced but I would have paid more just to have my wife warm and happy. Recommend Riddick and Sons for your HVAC needs and concerns. read more

We are fully satisfied with Mike's job and recommend this provider. He was very attentive and helpful. Their customer service was also very good. read more

We hired this company to replace the heating system for my mom's (who is elderly) house. I spoke to one of their sales tech Matthew and he claimed they were booked until Christmas Eve, but since we needed this heating urgently, he said he can move up the date for an extra $2000. The techs came over to the house today and tried to replace the system, but couldn't get it working, so my mom is again without heat for an additional night. They didn't even bother to text or email me about what went wrong. We would have been fine with paying that extra money had my mom got an actual working heating system. After the work was done, they refuse to honor a 5 year labor warranty in which now they claimed was only for parts, despite Matthew saying he would match a competitor's 5 years labor warranty. When I asked the manager where was the document that had all of this in writing prior to the work being done, he admits there was none. If you want to work with this company, I recommend getting the estimate in writing up front before any work is done, otherwise they won't keep their words. read more

The technician came on time and communicated with me over the phone to explain what is the issue with my AC ( turned out to be low on Freon, type is R22). The technicians also examined my heater pump and make sure the heater is in good conditions for the coming winter. The company is a family owned business . Their price is in line with the current market. read more

Reddick & Sons are hands down, the best. Our 10-year-old HVAC unit went in our newly purchased home during one of the hottest weeks of the summer. I wasn't impressed with the first company we had come out and troubleshoot, so decided to get a few quotes from different companies on a full unit replacement. Mike came to the house for the estimate. Called to let us know when he was 30-minutes out. Not only was he extremely knowledgeable he was able to breakdown our problem, what we needed, and how his team would manage our project. Our meeting with Mike really sealed the deal for us (and we hadn't even received the quote yet). The other companies we quoted didn't come close to the same level of communication and detail. I felt really good about Reddick & Sons at this point. Their quote was within the range we believed was reasonable based off our research and they even working with us on pricing a bit. We know they didn't have to do this, but it really went a long way with us. After we scheduled the install with their front desk team, Daniel came out for measurements a few days prior to install. He also called 30-minutes prior to arrival so we had a heads-up. We told him that our HOA had unexpectedly scheduled paving to be done on the parking lot in front of our house on install day, meaning road access would be closed. He told us they would find a way, and seemed genuinely concerned that we needed to get AC in the house. He showed us exactly what would need to be done, what he would do if it was "his home" and left us feeling even more confident. We got a call from the front office the next day to see if it was possible for someone to drop off the new units the day before install to avoid the parking lot closure. We of course said yes, anything to avoid having to reschedule! The gentleman that delivered the unit moved quick and efficiently. On installation day the crew showed up around 8:30 a.m. All three of them worked non-stop for over 8-hours to get our new unit installed. Their attention to detail and communication with us was fantastic. We spoke with/interacted with more than 6 people on their team and every single person was friendly, understanding, overly communicative, and just good people. Pricing was very fair. Quality of work exceeded expectations. I can't say enough about our experience with this team. Knowing that they also handle electric and plumbing, I can promise you we won't use any other service provider so long as we live in their service area. Would highly recommend! read more

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Second time Will has stopped by to do a job, friendly, great customer service and very technical... first time my home had a leak in the ceiling and if you know, they can be tricky and he tried every avenue to not have to cut a hole on the wall and when he realized he had to, he did the minimal and to cut only once... he was right and no issues since (been like half a year). They don't have the cheapest prices (though competitive priced in many jobs) but they are far from the highest and their quality of work is worth the price, you know the job will be done right the first time. Trust them! read more