Phenomenal same day service for a brand new water heater after mine died. They came out right away and were able to install the new heater the same day. Everything looks really professional and I'm very happy with the service. read more

Greg did a great job replacing our broken hose bibb. He saw the problem, had the replacement parts and fixed it. It works great now. Thank you, Greg and Reddick for responding quickly. read more

Fixed everything and gave excellent advice on how to avoid issues in the future. Our house is 100 years old with finicky plumbing.

Joe came early within the arranged time interval and did a full check of my HVAC system, including the outside compressor unit on the roof that required his collapsible ladder to get to. Also the office is very efficient in working with customers when making, or re-scheduling appoints. read more

Had issues with my hot water. Decided to contact Reddick after seeing recommendations on Reddit. The technician Walker came by and was easily able to figure out and fix the issue. Even though the problem was quickly fixed, he stuck around to double check to make sure everything was a-okay. And didn't charge me anything beyond the $69 diagnostic fee. Which will be credited if the quick fix for some reason doesn't stops working and we need to actually replace the faulty part. read more

Will did a great job changing out my laundry fawcetts which had become corroded. When I ordered a new washing machine and dryer from Costco, their installer wouldn't complete the installation since the brass water fixtures were green with corrosion and were a little difficult to loosen and disconnect. I called Reddick and Sons based on seeing their 400 plus favorable online reviews. Will was on time and very professional. I would give five stars but I didn't try to get several quotes so I assume the price was okay. I have a backload of laundry pilled up and I wanted to start testing the new machines immediately while they are still under warranty. I took a chance on calling only Reddick and Sons after seeing all of the favorable reviews. I recommend Will. read more

They put in a new HVAC for us last year. Last night the compressor quit working. We called this morning and they had a tech out within 4 hours. He quickly diagnosed a blown fuse and we are up and running. He was very professional. read more

Outstanding customer service, as always. Reddick and Sons has always been able to send someone quickly, and the techs are experts, experienced, professional and personable. I give the highest recommendation. read more

I wish, I would not have wasted my time. I was very detailed and direct with my request when I set up the estimate and repair. When I was on site after completing the walkthrough and the tech confirming he understood the scope. He said that he would call the office to get pricing. He came back and said he was told they don't do this type of job. Which was a surprise the tech and myself. read more

I can't say enough great things about Reddick and Sons! Every single time I've ever need their services they've been super accommodating and provide quick and professional service. Today, I had the pleasure of meeting Mitch. I called earlier this morning because my sink disposal needed a part replaced and he was dispatched to my home. He was extremely professional and knowledgeable. I will always recommend this company to anyone in need of plumbing, electrical or HVAC repairs/maintenance. read more

Needed a new AC unit. Very responsive and excellent communication throughout the process, good pricing, work started (early!) and ended on time, left the worksite clean. The entire install team had a 'I work for Chik-Fil-A' type vibe. I will definitely be using their services in the future and will recommend to friends/family. read more

I was shopping for a company to support my needs and although Reddick & Sons could not help me, they were gracious enough to recommend someone who actually could. I had four companies come by and charge me for an appointment where they could not help me. No only were Reddick & sons honest but sympathetic and helpful. Highly recommend them if your system is compatible. read more

Great service!! Completed the job within 20 minutes. Really experienced and knew instantly what the issue was. Highly recommended!!

The AC on the main floor of my two zone system failed recently. I acquired four bids from HVAC companies that are highly rated here on yelp. Riddick and Sons had a very competitive bid, and I was impressed by the professionalism of the sales staff who did a good job of educating me about the various options available for my system (it had to match my existing furnace). He patiently answered all my questions, and was very professional both his knowledge and courtesy. He didn't try to "upsell me" like a couple of the other bidders. Ricks office staff did a nice job of communicating regarding the scheduling and went out of their way to work with my schedule. Everyone I spoke to on the office. Staff were very pleasant and helpful. I was also impressed with the fact that they actually came out before installation to measure and determine exactly what was needed for the install. That Tech was helpful in answering a couple of preliminary questions that we had about our existing humidifier and drainage pipes. The installers were very professional as well. They took the time to explain what they were doing and how they were going to do it. The lead installer was very friendly and, again, very courteous. And while I am obviously not an HVAC installer, the end product looked clean and professional and its appearance and they did a nice job of leveling and installing the pad for the new compressor outside. I have an older heating system, which will likely have to be replaced in the near future and Riddick did such an excellent job with this AC install, they will be my first call. Based on my experience, I would definitely recommend them. read more

After several disappointing experiences with the "If you can't, we can..." people, it was time to move on to a more reputable provider. Reddick & Sons proved to be just that and exceeded expectations -- On time, extremely professional, demonstrated proper expertise of the repair, and performed the repairs in a timely manner. Service prices were fair and based on the quality of work and overall experience it was worth every penny. We will certainly be a repeat customer. read more

Shane came to give me an estimate for the electrical work that I'm interested in. I was notified of time frame when I scheduled the appointment. Shane called 1/2 hour ahead to tell me his arrival time. He inspired confidence in me as he explained what needs to be done to ensure that the work is done according to code. I had a few other questions regarding the electrical panel. He explained everything in a knowledgeable, patient, nonjudgmental way. I have faith in Reddick & Sons technicians. I have used them for installation of Mitsubishi mini split for my sunroom, HVAC system, gas hot water heater, plumbing emergencies. I feel Danny the owner is an honest, caring man who ensures their prices are fair and their work is always excellent. read more

The issue was resolved quickly and efficiently. Thank you! ***************************************************************** Request for Partial Refund - Unused HVAC Service Dear Reddick & Son Representative, I am reaching out regarding a refund request for an unused service under our HVAC check-up plan with Reddick and Sons, Inc. Two years after installing our new HVAC system, we were offered a yearly check-up plan for $199, which included two annual check-ups. While I initially declined, my husband purchased the plan. After enrolling, we used one check-up. However, six months later, we decided to sell the property. When my husband called to cancel the service, he was not informed that the remaining check-up was non-refundable. The service was canceled without any mention of a refund policy. When I later inquired about a partial refund of $99.50 for the unused service, I was informed that refunds were not available per the terms and conditions. After reviewing the contract, I could not find any clause explicitly stating that unused services are non-refundable upon cancellation. Below is the full text of the terms and conditions: Terms and Conditions: Reddick and Sons, Inc. warrants that the scope of work will be completed in a workmanlike manner and in compliance with all state and local codes. Services provided by Reddick and Sons, Inc. are done so on a COD basis. Payment is due at the completion of service or installation unless Client has previously stipulated payment terms with Company. Large projects and installations require payment of a 50% deposit with the remaining 50% due at the completion of services provided by Reddick and Sons, Inc. Reddick and Sons, Inc. will proceed with necessary legal action on any outstanding invoice greater than 30 days unless the customer has made payment arrangements with the Company in an effort to resolve the balance. Reddick and Sons, Inc. is not responsible for water damage or drywall repairs related to plumbing or air conditioning repair. With respect to services that consist of drain cleaning, there is no warranty of any kind unless otherwise indicated on the invoice. The foregoing warranties are with respect to the Services provided only and do not extend to the actual components. The Company will not be held responsible for any drain line stoppages or damages to the existing waste pipe while attempting to clear an obstruction to said piping or fittings. The Company cannot and does not warrant any product provided by the Client or offer any warranty on products longer than the manufacturer's warranty. Manufacturer warranties on materials, fixtures, appliances, or equipment are deemed assigned to the original owner. Manufacturer warranties are not transferable to subsequent owners unless otherwise specified or an additional warranty is purchased. Any project that requires a city or county inspection is handled directly through the jurisdiction. Reddick and Sons, Inc. is not affiliated with local and state jurisdictions, although the company may act as a facilitator to fulfill inspection requirements between the Client and the jurisdiction. With regard to permitting, any required third-party drawings or engineering that may arise will be at the Client's expense and not included with the cost of services. It is the Client's responsibility to respond to requests for county inspections in order to close permit requirements. Once a permit is expired, there will be an additional cost to renew the permit in order to be eligible for inspection; cost TBD based upon jurisdiction. Nowhere in these terms does it state that prepaid services become non-refundable upon cancellation. Additionally, when I inquired about transferring the unused check-up to the new homeowner, I was informed that this was not possible since the service had already been canceled. Given that: 1. We were not informed about the non-refundable nature of the unused service before cancellation, 2. The contract does not explicitly state that prepaid services are non-refundable upon cancellation, and 3. The service could not be transferred to the new homeowner. I believe I am eligible for a partial refund of $99.50 for the unused service. I would appreciate your review of this request and a response clarifying the refund policy. Thank you for your time, and I look forward to your response. Best regards, HL read more

Arrived early within the window given. Straight to the point, estimate within minutes of arrival, very professional. Only downside was far more expensive than expected. read more

We have used Reddick & Sons twice now. Both service jobs were done quickly and professionally. Mitch was prompt, professional, and polite. He explained what he was going to do and why so we could best understand the situation. I would highly recommend and we will use them again in the future. read more

Reddick did a great job on my new AC/heater system. The AC/heater in my new house was really old and struggling to put out heat or air. I reached out to Reddick and they responded and got an appointment scheduled quickly. They gave me good estimates for repair or replacement. On install day they found that some of the old piping was not installed correctly, which was creating excess water in the system and was part of why the old system was struggling. They stayed until the issue was fixed for the new system with no additional charges. They do electrical and plumbing also, so they have the staff to fix any problem that pops up. Their service plans are also very reasonably priced. They really did a great job and I highly recommend them. read more

Didn't give me specific time. told me to wait between 0800 am and 1200 pm. Finally, called me and told me they are coming 0100 pm. waisted my precious time. read more

All of Reddick technicians are top notch, same for the company management. They do great work and they stand by their work and word. You're not going to find better electricians, HVAC techs or plumber's. On time, professional, clean and friendly. I had Shane and Cecile here today to do an electrical and HVAC inspection and both techs are as good as it gets. I couldn't be happier to have found this company, they are the only company I would use. 5 stars all the way. read more

My 15 year old Rheem Heat Pump needed to be replaced and thankfully I discovered the great folks at Reddick and Sons! The Service Technician, Jessie, did a superb job of diagnosing the defective system and was able to promptly provide a cost effective estimate for a new Lennox Heat Pump. As a Marine Corps Veteran, I greatly appreciate the exceptional service, professionalism and thoughtful consideration I was given. A special note of thanks and sincere appreciation also goes out to Ms. Blair and Ms. Melissa for their friendly, courteous and outstanding customer service! They are great ambassadors of goodwill for Reddick and Sons. This is the very best HVAC company I have worked with in the last 25 years! Clearly, they are all dedicated professionals who know how to expertly take care of their grateful customers. A+! Paul USMC (Ret) read more

I called at 11:14 to request a service tech for my air conditioner that was not working. They said that a tech would contact me as they were on the way to my house. At 4:58 I called to see if they had any idea when someone would be out.....they put me on hold and the call dropped. I called back and they said again that a tech would call. Well, at 5:13 someone called and said that there were no appointments left for the day. Great, now I have to contact another company and pay an additional fee. PLEASE do not use this company!!!!!!!! read more

Our water heater failed suddenly and needed to be fully replaced. William F was out here the same day for an initial evaluation and then came back the very next day to remove our old heater and install the new one. The whole experience was seamless - professional, communicative, efficient. The office helped make sure they could fit us into the schedule right away given that we had no hot water, and Will went the extra mile in answering lots of questions and ensuring we were satisfied with the result. We've used Reddick & Sons for other jobs too and at this point can't imagine calling anyone else in a pinch. read more

Great response and communication. The plumber was friendly, knowledgeable and professional. My only complaint is $500 job for $100 part and one hour net work. read more

They will NOT refund the charge for the visit unless you accept to follow through with the repair immediately. If you call to do it a couple of days later they will not honor it. In my case I had a weekend . No other plumber has dishonored ever that refund . I was surprised and disappointed. Be also aware they will ask for 50% in advance "for parts" before any evidence of professionalism. Also, they overcharge. The plumber I called a few days later did it for some money less and honored the refund of the visit charge a few days later when I asked for the repair to go on. And no 50% in advance . It's all very expensive so it wasn't really for the savings I changed plumbers . It was the attitude. read more

Everything was a breeze from getting a quote and having the work done. Chris did a masterful job installing an EV charger and I didn't even lose power during the whole process. He clearly explained what I should expect given the layout of the house and did his best to be as least intrusive as possible when it came to cutting into the drywall. Price wise it's competitive, well within the range of what was expected. You can shop around and get other cheaper quotes but when it comes to electrical work you probably don't want to go with the lower offers. read more

Had a clogged hvac drain line. Tech arrived onsite and was timely and professional. He and management worked together to provide appropriate resolution at reasonable cost. They are professional company and will work with you to address your specific needs. Very timely & responsive. read more

Technical came quickly, but did not address the issue I wanted help with. Found another issue and repaired that. Gave my very high quotes for other services. read more

I've been using Reddick & Sons for a few years now and every experience has been excellent. They've done extensive work on my house, their pricing is fair, and their servicemen are always honest and easy to talk to. Most recently they went above and beyond for me. We came back into town after the frigid temps over Christmas and our front yard and walkway were very wet. I feared the worst - a burst sewer line. I called them at 4pm and they had a technician out to me at 7pm. Mark checked for a main line leak and thankfully we didn't have one. He then explained that the moisture is probably just the ground thawing out from the extremely cold temps. When I offered to pay he refused and said don't worry about it. I insisted but again he said no need! Wow! This is a business that knows how to take care of clients, and they'll never nickel and dime you. Highly recommend! read more

I needed a new water heater, they were the first to respond, the first to leave an estimate and the lowest bidder of 4. Promptly installed a new water heater. Highly recommend! read more

Excellent service. Called a different company and they never came out after saying they would. Called Reddick on a Sunday, received a callback within 25 minutes, tech arrived within an hour. Walked me through the issues and fixed it the same day. Excellent service, professional and reliable. read more

We had an all-house humidifier installed. I picked Reddick & Sons because they advertise both electrical and HVAC installers, and did so at a reasonable price. The person doing the quote was very knowledgeable. I was super impressed that he was able to quote both the the electrical and HVAC need. He explained what the technician would do, helped me make changes, and let me know about the drywall repairs I would need to make in advance. The technicians who installed were also super knowledgeable and helpful. We even worked together to come up with a way he could rewire without cutting holes in the drywall. Amazing! The installation was customized as requested. Not convinced, here's what puts Reddick & Sons above the others: I had gotten a few quotes and scheduled someone else who was a little more than the others due to their reputation. They showed up on the scheduled day of installation and immediately pointed out they wouldn't be able to do it at the amount quoted because additional electrical work was necessary, oh and they don't do electrical so they'll have to subcontract that, and they'll need an additional quote for that and it would probably be about 50% more... I sent them home, and got a full refund from my deposit. I called Reddick & Sons because they advertised both electrical and hvac, explained my situation. So just to be on the safe side they sent out an electrician to confirm the quote, but the the quote did not change. And the quote was the SAME as the other guy's and included the full installation - electrical too. read more

From the first call to til the moment our tech left, everyone was so professional and personable! Super easy to work with, Came on time, and did a great honest job. Would definitely use again! Laura read more

Great Job on replacing compressor. Definitely would recommend this company. I would tell anyone to ask questions on repair. read more

There were few hvac guys that had come around to troubleshoot my house and they never did quality check on the thermostat and wirings that's causing my hvac to blow a fuse. But Reddixk was very thorough and I highly recommend. read more

What a rude, clumsy rip-off attempt! I scheduled a diagnostic visit with this outfit to provide me with an estimate to repair a water leak that had caused some dampness and discoloration of a small area of my garage ceiling. The technician determined that the leak came from the dishwasher in my kitchen and that I needed a new dishwasher and should have the garage ceiling treated for mold. He did no repair work, but wanted to charge me $260.00 for providing his "expertise" I obviously refused, and he walked out rudely without a further word! If a zero-star option were available, that's what my rating would be. Never again! Stay away from this rip-off artist! read more

Great service from Gilbert who was knowledgeable, helpful, and answered all my questions. I thought we need a part replaced on our tub valve, but Gilbert quickly determined that was not the case. HIGHLY recommend Reddick & Sons! read more

Awesome service. Technician knowledgeable and professional. Arrived early on day of appointment and very good communication from all Highly recommend read more