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    Pyramid Diligent Movers

    3.8 (4 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Pyramid Diligent Movers

    In-state moving

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    I Pack you Move

    I Pack you Move

    (3 reviews)

    customer service is the number one priority in a business and this owner refused to exhibit any…read morecustomer service. She took the story of one group of individuals and didn't even ask me my side or to get the facts of the situation. This business needs to outline their terms better if spots are not able to be reserved (which is standard by the way or companies clearly state in terms that they don't honor them). I said I was there at 2am and waited for a bit in line but ultimately had to leave for a bit to then return only to be yelled at by the owner and told I don't have to shop the sale if I don't like it. The owner refused to even hear my side at all and decided to listen to a group of individuals side instead. Typically if there is an issue, the patrons shopping can handle it amongst themselves without the company involvement, especially if in the terms it doesn't specify that spots can't be reserved. I also stated that I was going to text, but due to the hour I was there in line, I didn't want to send it because of how late it was. Again owner didn't actually listen to me or attempt to get my side before joining the mob against me. Poor customer service, I don't need to use the actual service to know that. Part of your job is hosting a sale effectively and showing customer service because ultimately we are also customers buying the items you place out. The owner is extremely unprofessional. Maybe you should update your terms correctly and ensure their are no gaps in it. I clearly stated I never save spots and am one to sit outside for hours but my circumstances for that day didn't allow me to do so. Saving spots is a standard thing that happens amongst people who attend sales so if you won't honor it, make sure you're clear in the terms you put out there

    It was great, they were prompt, available, and gave us some good tips. They are very pleasant to…read morework with and made fast work of the packing we had. We'd call them again, and may, to help with packing and potentially other services (local moving, unpacking, etc). It was seamless! Highly recommend their services.

    Einstein Moving Company - Garland

    Einstein Moving Company - Garland

    (7 reviews)

    Service: Local Apartment Move, Furniture Disassemble and Re-assemble…read more Apartment Type: 1b1b (approxiate 3 person's belongings) Move Distance: approximate 11 miles Time Spent: approximate 4.5 hours Cost: $800 - $1000 I would recommend this moving company, as they are professional, responsive, careful, efficient, flexible, well organized during the move process and coordination. I am very impressed by their first responding email, which is well organized and informative, listing all the info I need to know about my upcoming move project, including the preparation, the move process, service scope, the charge rate (and the detail how they charge), the cost estimate, insurance cover and other XYZ, which makes me believe they are very professional and choose them. The coordination process is agreeable and efficient (thank you, Danah!), and the movers are really professional and efficient: Dustin and Anthony from Garland location arrived on time, provided an accurate cost estimate per hours it takes to accomplish the move (and they actually finished the job early). During the move process, they are efficient and gentle (to carry and place my belongings), carefully wrap and protect my furniture, and they help me to disassemble my huge bed frame (and reassemble) which I have trouble with, and coordinate with me in a very professional and decent approach. All in all, I'm very satisfied with their service, and I'll hire them for my next move.

    Ryan & Jarrod at this location did a fantastic job moving our storage unit items to our Dallas…read morehome. They packaged, secured, moved & assembled our items flawlessly. Einstein Movers gave us the best experience & transparency of any moving company we've ever used, from start to finish. It's worth your peace of mind to move with Einstein!

    Firehouse Movers

    Firehouse Movers

    (234 reviews)

    A really great experience all around. The crew was outstanding. The office was helpful. The fees…read morewere within the estimate.

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    Pyramid Diligent Movers - movers - Updated May 2026

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