What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

DO NOT USE THESE GUYS!!! Maybe in a pinch, across town, with minimal packing required...that's it!…read more They did not pack me the day prior as I was told and it took them over 5 hours to do so when they finally arrived. Half my stuff is still in Dallas due to not having enough room on the truck (blamed me because they didn't quote correctly). In their defense, the area had a massive winter storm delaying the whole move, but they also did not get a large enough truck to move all my stuff then said it was my fault for not sending pictures to them WHEN I WAS OUT OF TOWN. We messaged back and forth multiple times to reschedule, but not once did they remind me to send the pictures. Other movers require the pictures before even quoting so now I have to go back and either move the rest of my stuff by myself or pay someone else. I wish I would have just paid the extra $1k for someone else to do the job properly. Get an accurate quote then think long and hard before you move forward. Also make sure they bring a big enough truck!

Great experience! Highly recommend. I had a small, last minute move and they were available. The…read moreprice was very reasonable and they communicated with me the whole time. Very nice gentlemen. Definitely will use again.

Service: Local Apartment Move, Furniture Disassemble and Re-assemble…read more Apartment Type: 1b1b (approxiate 3 person's belongings) Move Distance: approximate 11 miles Time Spent: approximate 4.5 hours Cost: $800 - $1000 I would recommend this moving company, as they are professional, responsive, careful, efficient, flexible, well organized during the move process and coordination. I am very impressed by their first responding email, which is well organized and informative, listing all the info I need to know about my upcoming move project, including the preparation, the move process, service scope, the charge rate (and the detail how they charge), the cost estimate, insurance cover and other XYZ, which makes me believe they are very professional and choose them. The coordination process is agreeable and efficient (thank you, Danah!), and the movers are really professional and efficient: Dustin and Anthony from Garland location arrived on time, provided an accurate cost estimate per hours it takes to accomplish the move (and they actually finished the job early). During the move process, they are efficient and gentle (to carry and place my belongings), carefully wrap and protect my furniture, and they help me to disassemble my huge bed frame (and reassemble) which I have trouble with, and coordinate with me in a very professional and decent approach. All in all, I'm very satisfied with their service, and I'll hire them for my next move.

Ryan & Jarrod at this location did a fantastic job moving our storage unit items to our Dallas…read morehome. They packaged, secured, moved & assembled our items flawlessly. Einstein Movers gave us the best experience & transparency of any moving company we've ever used, from start to finish. It's worth your peace of mind to move with Einstein!

Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

customer service is the number one priority in a business and this owner refused to exhibit any…read morecustomer service. She took the story of one group of individuals and didn't even ask me my side or to get the facts of the situation. This business needs to outline their terms better if spots are not able to be reserved (which is standard by the way or companies clearly state in terms that they don't honor them). I said I was there at 2am and waited for a bit in line but ultimately had to leave for a bit to then return only to be yelled at by the owner and told I don't have to shop the sale if I don't like it. The owner refused to even hear my side at all and decided to listen to a group of individuals side instead. Typically if there is an issue, the patrons shopping can handle it amongst themselves without the company involvement, especially if in the terms it doesn't specify that spots can't be reserved. I also stated that I was going to text, but due to the hour I was there in line, I didn't want to send it because of how late it was. Again owner didn't actually listen to me or attempt to get my side before joining the mob against me. Poor customer service, I don't need to use the actual service to know that. Part of your job is hosting a sale effectively and showing customer service because ultimately we are also customers buying the items you place out. The owner is extremely unprofessional. Maybe you should update your terms correctly and ensure their are no gaps in it. I clearly stated I never save spots and am one to sit outside for hours but my circumstances for that day didn't allow me to do so. Saving spots is a standard thing that happens amongst people who attend sales so if you won't honor it, make sure you're clear in the terms you put out there

It was great, they were prompt, available, and gave us some good tips. They are very pleasant to…read morework with and made fast work of the packing we had. We'd call them again, and may, to help with packing and potentially other services (local moving, unpacking, etc). It was seamless! Highly recommend their services.

Fast efficient and friendly folks that were able to accommodate a last minute move during the…read moreholidays. Would recommend for future moves

From a communication and management perspective this was a horrible experience from start to finish…read morefrom this Carrollton, TX branch location. I was given a pickup time of 12 pm, Friday, May 8, 2026. After multiple calls and a virtual shouting match with management the crew showed at 5:30 pm. That's not the worst part.... They began loading, that was completed about 9pm and arrived at my destination location at 10pm (after the crew took dinner break). They began unloading when management called to say they could not complete the move until the following day. Again, I encountered a very arrogant, condescending manager that kept defending his position of no guaranteed pickup or delivery time period. However, I must say that Manual, the moving crew lead was incredible and most accommodating under a horrible management situation. Now, to make matters worse, the charge was more than double their moving estimate. I would never recommend this AMS branch to anyone. Heads need to roll and competent consumer centric people need to be hired. I will be taking further action to ensure that other people are not taken advantage of by this unprofessional organization.

Where have you been all life?! Great service!…read moreI'm finally getting organized and got rid of years of unused clothing! Highly recommend!

My husband and I live in an apartment and will remain a few years til we get into a house and we…read moreneeded some help to get organized and salvage our sanity! Julia and Rhetta did an excellent job of listening to our needs and wants, offering suggestions while letting me own the decisions and truly did an fantastic job. I highly recommend them if you need some help getting organized. If you're like me... I work a lot and always feel behind on house matters. To have the boost of their help really means a lot to me, not just practically but also there are mental clarity and emotional benefits as well. We want to have our homes in order don't we, but it can be challenging living busy lives. Thank you Julia and Rhetta & team!

After receiving a postcard in the mail from this company, I was a bit skeptical at first after…read morereading the past reviews and complaints online. However, after seeing they had an A+ rating through the BBB while being a sole proprietorship since 1995, my skepticism became engrossed. Not to mention, this was the only moving company that would physically come out and assess my home and belongings. I really appreciated the time and commitment it took for Teresa to come out and take a look at what all needed to be done, rather than just ask me a million mediocre questions over the phone without any discernment for what is unseen. We have several valuable possessions and family heirlooms that are undoubtedly priceless in memories alone; therefore, we were taken aback with relief and solace when we were reassured our effects would be handled with great care! We discussed everything from packing materials and their pricing (we really appreciated their not-to-exceed price considering a lot of these other big-name companies have charged us with unmentioned fees in the past) to the furniture covers they use to protect our furniture that would be used during the entirety of our move to even what equipment they would need to be able to safely move some of our heavier, more substantial items. Our experience with this company just in the planning of our move far exceeded any other company we have tried moving with before. On our scheduled moving day, Teresa called to inform me when her movers were on their way and to assure me everything was on schedule and all according to plan, which was another sigh of relief in our very hectic, stressful time of moving. The movers arrived and were very courteous and hospitable. They never let us lift a finger or break a sweat! They worked in sync with one another nonstop in the middle of the August-Texas heat while maintaining professionalism and delightful attitudes! They successfully transferred our belongings from our old home to the next without any mishaps or setbacks. They made the unpacking process smooth and painless by unloading our things in an organized manner as well as reassembling our furniture! This whole process was such a breeze compared to our moves in the past! My husband and I were very impressed by the way this company was able to alleviate all our worries and stress during the entirety of our arduous journey of moving. The professionalism and dexterity this company had shown us made me write this review because the experience my family and I had was well beyond our expectations, and we felt it was very much needed to ameliorate any of those previous reviews that too had made us skeptical at first! We're grateful to have trusted Teresa and her company with this project! We will be highly recommending this company to all our family and friends who are looking for a hands-on, family-oriented, honest company!

First of all, I am missing boxes. One box clearly marked "fragile, jewelry box"…read more A box of hardback books with 3 Family Bibles in it. A medium box of towels and sheets. The Jewelry box had high school rings in it, 2- 2 Dollar bills and precious coins with angels on them. I guess I should not have marked the box with " jewelry box" on it in red marker. :( Some of my furniture had minor damage on it. Even though they were wrapped with blankets. Master bedroom bed the hardware was missing. We had to run to Home Depot to get parts. My Dryer had a knob broken on it. Cost me $190.00 to replace. They used furniture dollies to move the refrigerator which was too heavy for it. And unbalanced. Instead of using an appliance dolly. I blame the hot head manager for that. He was rude and yelled at me. I asked him to leave my home. Broke a light globe in the kitchen, had to order on one line for new owners. Would I use them again No. Would I recommend . Do your research and read reviews!!! Be careful.

I have used them twice in the last year and I cannot stress how amazing they are. They are quick…read moreand efficient but careful at the same time. They have amazing pricing and respond quick. This time around they actually showed up 20 minutes early and I have never had that with any other movers. Please use them over the big "brand" movers

I used this company twice within a month or so. The moves weren't the issue. The problem was that I…read morehad several expensive test meters that showed up missing. Now I'm ready to move again, approximately 2.5 years later, and I just realized that my hand tools were also missing. It's been so long, not much I can do about it now. I'm giving others a heads-up to be careful. Keep an eye on what you allow them to move, and make sure you end up with your property. There were two groups; I'm not sure whether it was the first or the second move. I don't like posting negative reviews, but I dislike others taking my property. No ma'am, I don't blame you, but one of the two groups took my stuff. I had them in a case and didn't even think to check it until I needed a meter. The container was empty. It was during the summer of 2023. I remember speaking to you. When bought, they were thousands of dollars. I found the receipt where I paid the company GoGoMovers is how I found this business.

This company quick to respond to my request. The men who moved me were polite and efficient. They…read morewere conscious of the time and moved quickly! Neat, careful and moved everything without damage! Don't be put off by the hourly rate! They incorporate the add-ons in that rate. You will not pay more. In the end you will pay less because they do not "ride the clock"

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.