In my opinion it's indisputable that the food here is great-- well worth the price in amount and quality. However, the service was not what I expected. We had a family dinner here with a party of 8, and we were seated within a few minutes when our host went out of his way to create an area for us. We all ordered our drinks, got some appetizers for the table, and everything was great up until the point that we ordered our entrees. Six of us got their entrees while two of us (myself included) were told there was a slight delay and ours would be out shortly. About fifteen minutes later, we got our food. I had the lobster ravioli which was to die for, and another woman in our party ordered fish with some sort of glaze. The ingredients weren't fully listed on the menu and it wasn't what she was expecting, so she apologetically sent it back and asked for fish without the glaze. Our server said this happened often with that particular dish and she was happy to oblige. Thirty minutes later, we had all finished our food while the last person was still waiting for the return of her dish. When we asked the server what was going on she looked surprised and ran off to the kitchen. One of the cooks came out shortly after to apologize and gave her a gift card to the restaurant. She never got her food. When the check came, the fish dish was still on it. We were a bit confused because we figured the gift card had been an apology thing, not a complicated way of paying for a dish we never received. When we sent the check back and asked about it, I decided to step out for a cigarette and overheard our server talking to a man who appeared to be the manager. All I heard was "Seriously? That table again?" Before he saw me and stopped talking and promptly walked inside. I get that the food industry is a pain, I've been there on both the server side and the management side but to be made fun of for expecting to not have to pay for a dish that was never eaten, let alone delivered to our table, is a bit rude and outlandish. This restaurant has been the spot for many family get togethers in the past but I don't think that tradition will continue. Maybe I'll try again sometime in the future but not anytime soon. read more

Cool little joint out in the middle of downtown Neenah. Scenary is really beautiful, being thats its right by a river, the fox river, and the restaurant is in Trolley Square. The building is really cool, with old memorobilia about the trolley's. So we ended up eating here, and service was really good as well as the food. I ate a garlic spicy shrimp pasta that was really spicy and really good. Sauce was good, a good amount of shrimp, with lenguine noodles..very good. Tried the Tiramisu, and oh man, was it good...MMMMmm.. You got to try it if you are ever in the Fox Valley area of Wisconsin. read more

I was really kind of disappointed in our visit to Pullman's. The establishment is nice, and there's a gorgeous patio/garden area. Looks like it would be a nice place for a banquet/wedding/event with the private rooms they've got. As for the food - it was just .... meh. I ordered the "new reuben", and read the description a couple times to verify there was NO mention of cheese (I'm kind of odd and ALWAYS order my reubens with NO SWISS CHEESE - sorry, I just don't like cheese that smells like feet covered in paint). When I didn't see a mention of cheese, I assumed it wasn't on the sandwich. Afterall, it was a "new" reuben. Meaning, they pretty much changed the sandwich in it's entirety (ie: different meat (turkey and ham instead of corned beef), different garnish (cole slaw instead of kraut). So I figured NO CHEESE was just another difference. Boy was I mistaken! Thankfully I was able to pick off BOTH pieces that were located on the TOP and BOTTOM of the sandwich. And really, the sandwich was just okay. My daughter ordered the kids cheeseburgers, which she said tasted weird and she didn't like. My son got the kids chicken tenders, which he seemed to enjoy okay. My husband ordered the bbq bacon cheeseburger which he said was good, but he was not given an option of how he wanted it cooked, so he said it was too well done for his liking, and a bit too dry. Overall, just an okay experience. read more

I visited Appleton on a recent business trip and we stopped by Pullman's for dinner one night. Everything pretty much fine. I don't have any stand out impressions from my experience. The service was good and the food was fine on par with a mid level chain. The outdoor seating section along the river was nice but somewhat limited by the band playing at the other end which turned what could have been a nice peaceful experience into a mildly annoying one. Not a big problem but lots of places seem to like having live music when it might not add to the experience. Overall it probably wouldn't be my first choice in town but it's certainly good option if you find yourself in Appleton. read more

First time to eat at this restaurant that I had very good reviews. Our experience with a large work group was matched to reputation. Service was good & atmosphere was nice with the original Green Bay Trolley Car being displayed. I got the crab cakes which was way larger than expected. The crab cakes were tasty & came with 3 shaped like large pancakes. The chocolate cake desert had nice presentation & was enough for 2 people & very tasty. read more

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I really beautiful building right on the water and it is a huge location. I love the little trolley in the center of the square as you walk into the restaurant. We put our name in and ordered some yummy old fashions from the bar before being seated right by the big windows. The menu is really extensive and a bit overwhelming. I ordered the dip duo to share with the table, a crab cake meal with a side salad. The crab cake portion was huge with three large patties. I loved the heat and the texture of the cakes. The salad was ice cold but nothing overly special. Prices are expensive are $60 for two but I liked our visit and I would stop in again. read more

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We had a beautiful Monday afternoon to sit outside and enjoy lunch on the patio. We did not have a full view of the river but you know it's there. I ordered the pullman burger and it was one of the best burgers I have had in a long time. A little steep at $12.00 but delicious none the less. My wife had the southwestern chicken wrap and loved it. Next time we are in Appleton we will definitely make this a stop. The inside looks intriguing! read more

Great place, great workers, great owners! My favorite is the blackened salmon Caesar salad. Always trying to improve and make our food great read more

Pullmans At Trolley Square - Chef Tim - American Near Me - Appleton, Wisconsin

Decent food but consistently poor service - servers forget orders. This has happened on multiple occasions. The staff is, quite simply, not ready for primetime. read more

Wanted to take my team to a memorable, congratulatory dinner. Kyle was an excellent server for "Sasha", who was just a little early for St. Paddy's Day The perch was very good. Great beer and cocktail choices. I had the "Mash-Up". Tasted like Thanksgiving. Very good! Best wishes to Kyle in his studies and career! read more

They completely revamped their menu and it's beyond disappointing. There are far fewer selections now available. Worst of all, every single one of my favorite dishes have been removed from the menu despite hearing from multiple servers that they were some of the most popular items. This used to be my favorite restaurant in town. Sadly, I won't be back. read more

I like this restaurant a lot. The patio overlooking the water is a bonus to the already beautiful building. I had a mulled strawberry lemonade drink that was so good I had three! My steak was perfection and I'm very picky, so I was very pleased that it was exactly how I wanted it. My salad was fresh and crisp. Everything was very clean, and the staff that assisted us were knowledgeable and friendly. read more

This is my third time coming here, and again had an excellent time. Service was great as always, and the drinks were on point. We had a party of 4, and the people who got fish, pasta, and the quesadilla really enjoyed their meal. The person who got the steak said it wasn't the greatest. I can't attest to that, as I'm not a big steak person. Overall though, everything was great! Great service, great ambiance, looking forward to coming back! read more

Before the weather turned to garbage, I was there on the patio with the family and I ordered my standard drink. Brandy old fashioned sweet. The server then suggested the Maple burbon old fashioned sweet. #mindblown. They used Knob Creek Burbon and thankfully Festival sells it! The food was awesome as always. My wife REALLY enjoys the Pizzalad. She says it's the pizzbomb! read more

Come for the view! Don't stay for the food. I really want to like this place as the patio area is very nice and it is within walking distance of my home. I come here often, as friends often want to go here and every time I am disappointed. I feel like I have tried half the menu at this point and have never enjoyed my food. The Pullman's tenderloin is overpriced and the risotto is tasteless. The crab cakes taste like they got them in the freezer section and then microwaved them and sprinkled Sriracha mayo on top. The service is really slow, which does not surprise me as the menu is really too ambitious. Expensive Applebee's with a view. read more

We are longtime frequent customers and just had a terrible experience here. Usually Pullmans is excellent. We have a large group of people that go out to eat together every Friday. We often have a dozen or more people. Today we only had six of us. Our food was proportioned oddly. 3 of us ordered ​cups of lobster bisque. I of the cups was only half full. Our waitress stated she would take the half cup off our bill. Ok great. Then our food comes. Burgers are way overcooked, wrong sides, chippers are burnt. One of the kids meals was overcooked. We are not a group that complains. We do that with our wallets. If we don't like it, we won't come back. But then our bills come and the soup is on there. Our server said the soups are served half full. Ok, but only one of 3 soups. Server says she'll go fix the bill, then returns to say *he won't remove the charge*. So I ask to talk to the manager, and after waiting for 10 minutes to talk with him, we submit to the waiting game and decided to just leave. Bill was paid, tipped over 20%. Told server on or way out that we weren't mad at her, but we were not pleased with tonight's visit. read more

Delicious food and ok service. Shrimp appetizer was very good along with the salmon entree

This establishment is located inside a gorgeous building in Appleton, WI. It's obvious they spent a lot of money creating a comfortable, soothing atmosphere, right on the Fox River. It's a damn shame they didn't put the same effort into their food. We were disappointed, to say the least. On Tuesday, August 12, 2014, around 6:00 pm, we met 2 friends there for dinner. Hadn't seen them in a year because we live in SC (tho we're from the Valley) and were in the area for our annual vacation. Drinks were ok, then it pretty much went downhill from there. Service from the kitchen was slow. Took too long to get my lobster bisque soup. Waiter apologized and said "some items take time". Huh? It's soup, already made...just heat it up. The soup tasted just ok. My husband had the New York strip. Not a good cut of meat which tasted like they overly seasoned it to compensate. And boxed mashed potatoes, or at least that's exactly what it tasted like. Awful. Really, Pullman's, BOXED?? Go to your room. My entree was shrimp alfredo. It was so bad I don't know where to start. Very manufactured tasting. Pretty sure they must have gotten this from Chef-Boy-R-Alfredo. It was just terrible. And where were the shrimp? Not even a shrimp scrap. I didn't send it back because at this point, everyone's food was lousy so I had no right to expect something tasty from that kitchen. I boxed what I didn't eat then tossed it in the garbage. One of our friends ordered lobster ravioli. Again, really bad. Main problem here was the doughy-pasty ravioli shells. I don't know if he finished it or not, but he sure had issues with it. Forgot to mention that the shrimp in my shrimp cocktail was on the tough side. Overcooked. Oh, I got a $1 credit because it was pasta Tuesday. Yay! Now where's the pasta? A friend of mine recommended Pullman's and when I gave her the report afterwards, she was embarrassed and apologetic. Felt terrible. So in wrapping up, PULLMAN'S, step up your game. Get a (talented) chef and fine-tune your wait staff. You have a gorgeous, stunning venue and people will come in because of it...one time. I'll check back with friends later to see if you've made improvements. If not, you may consider us one of those one-time customers. read more

This place is good, but not crazy special. I'd say their main audience is groups-proms, rehearsal dinners, family gatherings. And for those needs, the do a great job! It's a beautiful space on the water, and large enough to comfortably fit your group for sure. Is the food memorable? No, but they have created an awesome space to MAKE memories so that's awesome! read more

My sister ordered some bruchetta and it had a petso sauce on it which looks like something I've bought at costco. I then ordered the caprese salad which had the same pesto sauce on it. I wasn't the only one in our group that was less than impressed with the food. Not only did the price seem unfair the food wasn't even remotely impressive beyond what you could get at a a low class dinner. We also had some slow service. I'm not sure if it was because the waitress was new, they were understaffed or if we were just a big table. read more

Great atmosphere and fairly decent beer selection - after that, I'm afreaid it's downhill. The owners of this establishment really think that image is everything and although it is important to the dining experience, having some substance is equally if not more important. Their waitstaff on several visits were poorly trained and did not know their menu items. Food is generic and predictable - Honestly I wouldn't recommend. read more

I've lived in Appleton for about 7 months and never tried Pullman's out because of the reviews on Yelp. Tonight a group of friends wanted to go, and I was reluctant but went anyway! I was so pleasantly surprised by everything - the atmosphere (the gorgeous building, a patio on the water with beautiful string lights), a great waiter who consistently checked on us, buttered bread they brought out before our meals, and the delicious food! I had the Potstickers and loved them (I was in between these and the quesadillas). My friend next to me ordered the quesadillas and loved them as well. The meals were all decently sized and everyone enjoyed the food. Don't judge this place based on some of the negative reviews. We loved it and will hopefully be back! read more

We just arrived in Appleton from Cincinnati and were looking for a restaurant to deliver food to our rental house. We ordered from Pullman's and had delivery from EatStreet. The food was delivered on time. The driver dropped off 2 bags, one with our food and one with someone else's Chinese food. When I called Pullmans I was connected with the manager. He was very apologetic and said he would connect with EatStreet and have them drop the missing food off to our house. The manager himself dropped the food off and it arrived within 30 minutes. Very impressed with the service from Pullmans. The pictures that are included are just to show that the food was dropped from EatStreet and left with snow inside the bag. Not sure what happened since it was not snowing outside. The mistake on deliver was the mistake of Pullmans. Thank you for getting correcting the order! The French dip was delicious!!!! read more

Dec 2021 After a day of Christmas shopping, my niece, who lived in Appleton, recommended Pullmans for dinner. We didn't have a single complaint. The portions were large and the food was hot and delicious. Our waitress was very attentive, fixing any issue we had, brought us extra napkins when requested, drink refills, etc. And she was dressed appropriately. We didn't have to guess who the wait-staff were and who the customers were (happens in a lot of restaurants now days). I would definitely go back every time I am in Appleton. read more

Had a lunch sandwich, your quality of food has gone down from last time I was here, salty french fries, the bun was low quality compared to the last time. The salad all it was is head lettuce, no spinach or mixed greens. read more

Down by the locks, basking in the sun in the outdoor seating you too can enjoy your very own bowl of lobster bisque. Trying to go a "lighter way" in my fare selection this Sunday afternoon, I think I made a mistake--oops. The lobster bisque is good, but not great, the outdoor seating with a view of the locks, however spectacular, has the unavoidable eye sore of the freeway passing overhead. Have a bloody mary or two and you'll barely notice the concrete monster. read more

I guess the great location makes up for the bad food. Why, why, why Appleton can we not have both!? The food was weird (garlic bread on my onion soup and coleslaw on my Reuben?). Seemed like too many shortcuts on an already average menu selection... read more

Went here with my girlfriend recently, and was impressed with the food, but less so with some other small things. Service from the wonderful Abbey was impeccable, with a smiley, cheery demeanour and the skill of checking up to see that drinks were topped up and food tasted right at exactly the right moments, without being annoying - Something a lot of wait-staff really need to learn! The addition of a 'Thank You!' with her name on the receipt was a nice touch to show your gratuity was appreciated. I like when wait-staff personalise the service like this, instead of being 'fake nice' in order to secure a good tip. The food was great, and decently priced. The bad: We were seated outside, and while I understand the change of seasons to summer may bring about some bugs, dead bugs (and dead bug stains) littering the concrete outside is not pleasant. A quick hose-down each morning (including the tables and chairs) would work wonders. The cutlery I was supplied was not cleaned properly, and had dried leaf (lettuce) stuck to it. Most likely from being washed in an industrial washer without being properly rinsed first. The table was wobbly, as the plastic foot for one of the legs was broken off. It was nearby and I re-affixed it, but really, things like this should be checked when the tables are set up each morning. The table looked pretty worse for wear, and the shearing point showed it had been broken like this for some time. I witnessed another staff member watering hanging plants next to a table that had people sitting at it, with the water splashing all around the ground next to to the table. It didn't hit the people dining, but really? Is it not possible to do this when people aren't sitting a just two feet away? While I may be harsh, when people go out to nice places to eat, they don't go for a meal - that can be had at home. People go out to nice places to eat for an experience. With a couple of refinement improvements, this place will be a much more pleasant one. read more

Over priced food and sub-par service. My last visit to Pullman's was nothing short of a disaster. As a result the manager gave me a gift card for my next visit. We were greeted by our waiter that seemed to be more interested in getting done with his shift than getting his tables served. I ordered an old fashioned, and the other person at my table ordered a beer. My old fashioned was obviously made from a premix bottle. The soda was flat as well. We started with the Asiago Dip with Pita Strips. The dip was fantastic, one of my favorites. However, the pita strips that were served with it were bad. Half of them were soaked in grease and very chewy. The other half was burned to the point that they crumbled when I tried to dip them. For dinner, I ordered the Surf 'n Turf and a bowl of Lobster Bisque. A 10 ounce tenderloin ordered Medium, with "stretched and Thai'd" shrimp and fries. The Lobster Bisque was fantastic. Very flavorful and full of lobster pieces, real lobster pieces. The seasoned fries were very good. Well seasoned and crunchy. The shrimp were fantastic and the dipping sauce (the Thai part of the dish) has quite a punch! The steak, unfortunately, fell short. It was cooked perfect, but served cold. There really wasn't much flavor either. It was served with a cup of...something. The waiter couldn't tell me what it was either. I asked, and all he could say was, "I don't know, maybe a sauce for your steak?" I thought maybe it was aujus, but it too, had no flavor. Throughout our entire meal, the waiter never stopped back to check on things. I would have asked for a bottle of steak sauce to help with the steak. After serving our meal, then next time we saw our waiter was when he brought the bill. He did ask how things were, and I told him it was just OK. He asked about deserts, which we declined. I did find it odd that he had our check printed up already, as if he expected us to say no. As we left our table and walked past the hostess station toward the exit, three hostesses were standing there glued to their cell phones. Not one of them looked up to say "thank you" or "have a good night". I thought, for the price of our dinner, we would have been made to feel more like a guest, rather than an inconvenience. read more

First of all you can't beat the view. We had dinner for 5 and sat outside. Our server was extremely friendly and everyone in our party was happy with their meal. The haddock and garlic mashed potatoes were especially great. My only critique is that with the tables pushed right up against tall flower stands those sitting near them had problems with bugs during our dinner. I think the tables should be staggered so these beautiful flowers were between and not against them. The next time we are in town and the weather is nice we will be back. read more

Beat outside dining in the Fox Valley. Undisputedly the worst food in the Valley too. We try this place one or twice a summer for the nice outdoor seating but always regret the decision when we look at the menu for what's in store. Went for the "safe" choice tonight with pizza and bar appetizers. Fried combo was an overpriced bar app which I'll pay for for the atmosphere. The pizza tastes like a partially cooked frozen Pizza from Walmart. I struggle with this place and wish new ownership on it. Also. Beware of spiders at this place. Apparently they don't spray for spiders and had the largest spider in Wisconsin land on my lap during dinner. Between avoiding bees and spiders we had enough and won't be back. read more

I like the location of Pullmans (right across the street from my studio!). But I feel like the service was quite mediocre for a restaurant that was not very busy. I also feel like the food is good, just not special. This building itself is huge. I feel like their wine bar restaurant is a little under-rated and not advertised enough. They have wine tasting dinners but I would have never known had I walked back to see a flyer on the wall. read more

Last Thursday my husband and I decided to enjoy a beautiful lunch at a nice restaurant and ended up at Pullmans. I got my favorite salad with seared ahi tuna and by the time I got home my face was as red as the communist flag. My stomach started to turn and I knew immediately what happened. Scombroid. I was served decomposed fish. I called and spoke to a manager to spare anyone else of this war that was raging in my body. They said they would call back. Nothing. Save yourselves Appleton. Don't pay this restaurant to poison you. 2020 has been hard enough. read more

Very good food! Had to wait for about 10 minutes for outdoor seating but just sat at the bar and waited! Very relaxing atmosphere! Will definitely go back! Mirrasou Moscato wine was very good! read more

Pullmans At Trolley Square - American Near Me - Appleton, Wisconsin

5 stars for the patio alone. I haven't actually eaten here... But this patio is a gem in the summer months. Drinks were good, especially the mules, and it's a great spot to watch an acoustic band on a sunny summer day. We had our kids with us and there was plenty of room for them to play while we all hung out. read more

I had two great experiences here. My sister was married here, so that portion was great. Excellent location for weddings, food was good, nice set up and great photo opportunities. I also had lunch here, and they have a nice gluten free menu. Yummy burger with steamed broccoli. Healthy and so good!! read more

Wasn't super impressed. Service was slow, and not super friendly. Kind of felt like an over-rated supper club. Drinks were okay, food was pretty good. I wouldn't say it was worth the wait! read more

This restaurant is located on the fox river in Appleton near Lawrence University and the dam. There is an outdoor patio in summer. They've been there more than 12 years I believe. I'd bet the decor and uniforms have not changed much since then. I found the food to be fine and they have Karben 4 on tap so That put a smile on my face. I had a seared ahi tuna salad that was fine albeit slightly over cooked. My mom had a burger which she said was good. Dad had a chop salad and said the same. The waitress was friendly. Excellent popcorn in the bar area - I'd go back for the popcorn alone. There had to be at least 4 big groups of people... plenty of room for everyone. read more

The service is great & attentive, the food is yummy but not amazing. Being able to enjoy a wonderful summer afternoon/evening on the patio down by the locks is quite a treat read more

I've enjoyed Pullman's every time I've been there. I had the perch dinner with the loaded mashed potatoes. So very good. My martini (something blue) was particularly delicious. Our waitress was very friendly. read more