Public Storage

(4 reviews)

Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

Space Shop Self Storage - Hamilton

I am the proper person to evaluate this business because I am a user of self-storage. Well I am not…read morebut my mother is and I help her out. This place is great. It has all the necessary self-storage features: 1. They have storage areas 2. The place is new and clean 3. You can use a code and just drive into the place so even if it's storming like crazy you don't have to worry about it 4. Cameras all over the place, so nobody is going to be messing around Location is great. A lot of these places are on the outskirts of town but this is like, central west-side Hamilton.

most of the wonderful things all these people are saying are true. What they are omitting is that…read morethe price goes up about $50 every year. We will be moving our things out of this month.

Public Storage

3.2

(15 reviews)

DO NOT RENT HERE. They increased my rent 51% in less than 2 years. Ridiculous, I had to hire movers…read moreto move my stuff to a competitor 2 miles away in order to save over $100+ a month. SHAME ON YOU! Predators.. My total cost after the 2 rent increases would have been about $275 a month. No way, I left as soon as I got the notification email of the 2nd rent increase.

This location is convenient and well taken care of. Rob was of great help to us. He is…read moreknowledgeable and very courteous. Thanks so much!

About Space Reading

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

Hidden Valley RV Park & Storage

(7 reviews)

Well, they have a shitty policy about no RVs older than 10 years in age. It doesn't matter if the…read morething looks brand new and has been impeccably taken care of. THEY WILL DISCRIMINATE on AGE of vehicle! So any of you airstream owners or Avion owners you might as well forget about it unless you can prove that the vehicle is 10 years or younger in age. Of course I wondered what would happen if your vehicle age is out while you're in the park? I bet they automatically eject you if they're following their "policy"! Also, they have a 50 pound and under weight limit for dogs. And apparently also a breed restriction! You can be the nicest person in the world with the nicest dog in the world and nicest camper in the world, but if you don't fit into their little pigeon hole guidelines, you might as well forget it! I mean, after all this is Reading, Ohio for Christ sake! Which let's face it, is a lower middle class community to begin with!! Go somewhere else where they will accept you and your pets and equipment instead of having snotty restrictions!

I rented a space there for years with no problems. It was a safe place for my vehicle for many…read moreyears.

Advantage Self Storage

4.2

(6 reviews)

This business dropped the ball twice while I was visiting from out of town. I did not have my…read moreinformation with me to access my unit so I called at 3:30, apparently after hours and explained what I thought I needed to gain access and was assured I would be able to go into my unit. I arrived during the only time frame I had open, could not gain access, Called customer service again and was told someone would contact me immediately. This did not happen, and I had to leave without my items. I live 10 hours away, and was only in town for a 3 hour window. When I contacted the facility and told them what happened, I was assured that I would be contacted later in the week with a solution. Three weeks later, I had to contact the facility again to basically be told that it was my fault, and that there was nothing that they could do. Poor customer service to say the least. Beware storing your items here. Less than six months ago they had a flash flood and some units belongings were ruined. I still don't know if my unit was affected because I was unable to obtain access, but apparently flash floods are an issue here. Supposedly, they are going to contact me again, but I doubt I will ever hear from them. If I do, I will be more than happy to revise my review if I get any customer service.

Love advantage storage found them reasonable as far as prices the rep that took care of me Sara…read morehelped me with everything I needed to know would recommend them as a storage I was more then satisfied compared to the other places I checked out.....Thank You advantage self storage!!

CubeSmart Self Storage

1.0

(1 review)

DO NOT RENT FROM CUBESMART! They use a bait and switch method to trick you into renting from them…read more We just rented a 10'x30' unit from CubeSmart a few days ago. They had a special going where the second month was free and the rental price was good. We were dealing with the general manager for the West Chester location, Alicia. We both asked her whether this was an introductory price and if it was only an introductory price, how long the introductory price period will be in place. She specifically told us that this was not an introductory price and that the price we were quoted is what the price is and it will not change in the near future. First lie. Therefore, based on the information that she provided to us, we rented the unit and reserved a second 10'x30' unit to move items over from other storage units we rent and were considering renting a third 10'x30' unit. We spent three entire days moving items over to the unit from our recently deceased daughter's house and filled the unit. Today, Alicia tells us, that the price quoted was for only the first month, the second month is free and then the price will return to the normal price, which is much higher than the price she quoted, but she cannot, or will not, disclose what the normal price is. As the general manager, it is not believable that she does not know the regular price for the units there. Second lie. She flat out lied to us when we asked her whether the price she quoted us was an introductory price or not. We would have NEVER rented a unit there if she provided the correct information that the price quoted would change to a much higher price in month three. Now we have to move everything out within two months. We requested to speak with her manager and she provided the first name of her manager, Dave, and provided a phone number to contact him. However, when we called that number it is only an automated system where we can only leave a message, it was not Dave's number. Third lie. Alicia also stated that she does not know her boss's last name or his direct phone number. Fourth and fifth lies. Beware of the lies and deception here. It is a shame that they build such a nice facility that has a pretty facade to cover up such terrible business practices. Do not be deceived by the fancy building or the lies they provide you. You will move your items in and then either pay much more or have to move your items back out. We have been attempting to reach the DM by leaving a voicemail and through the online chat without any success. With everything we are dealing with after our daughter passed away, they just kicked us when we are down.

From the owner: CubeSmart Self Storage of West Chester, OH offers affordable self storage with premium amenities…read more Our 9088 Cincinnati-Columbus Rd location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage

Montgomery Station Self Storage

(3 reviews)

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

Compass Self Storage

3.9

(8 reviews)

It's nice and convenient but they raise your rent every 3 months and they don't have access to…read moregarbage cans. So if you need to throw things away and their staff is friendly but not helpful. I would not recommend them

Thank you for being so kind to me everytime I need help. I will continue to come back as long as…read moreyou are here Bill ! Thank you !!!!!!

Gullivers Movers

4.4

(80 reviews)

I seldom write review, however, the service I received from Gulliver's Movers merited this…read morefantastic review!! I hired another moving company that looked at the complexity of disassembling my 7 foot by 7 foot iron bookcase and walked out the front door. I called Gulliver's Movers and spoke at length with the owner who put me completely at ease that they could handle the job. AND THEY DID! Disassembled and out in the truck in less than 45 minutes and the price was less than that estimated by the first moving company. I will never call anyone else!

Jordan Dillon and Nate were Amazing. Thanks for taking good care of my sisters move.read more

College HUNKS Hauling Junk & Moving - Cincinnati

3.5

(48 reviews)

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

Used their services a couple summers ago. It started out ok but ended badly. About halfway through…read morethem loading up my stuff, I saw them giving away my donations! The guy said he didn't think I would mind. The recipient of my donations was a landscaper not someone in need. Also, despite donating thousands of dollars of belongings, I never received the requisite paperwork to allow me a tax deduction. I don't recommend this company, nor would I ever use them again.

Junk King Cincinnati

4.5

(66 reviews)

Junk Kings was able to come out the same day and remove everything in my photos, as well as some…read moreother things I hadn't thought of. The price was reasonable, the workers that showed up were professional, and they hauled away everything in a timely manner. I would definitely use them again in the future.

I had a pick up scheduled between 9 am and 11 am this morning. An hour after the window, I called…read moreto see if they were coming... "They are running behind and will call in 20 minutes to say they are on the way. Fast forward 1 hour 20 minutes... call again, "the truck flipped, it will be another 4 hours". ZERO courtesy calls and half a Saturday wasted. Terrible company.

Junk King Cincinnati East

(5 reviews)

We had a great experience with them. They came, take a look at our items, give us a price…read more(reasonable for the amount they were taking) and gone to work right away. They had to take out an old treadmill from our basement, up the stairs through a small hallway and they did it without scratching anything! They were nice and good with our dogs also. We will use them again for sure. Thank you

They did a fine job of removing the few items we needed junked. Expensive for the 15 minutes total…read moreof work and time spent at our home. $401. We were supposed to get an estimate but never received one. They showed up for the job and that's what was charged for the small amount of items removed and small amount of time that was needed for the job. Also - do you ever wonder how they have so many reviews or that the workers are almost always named? Mostly all on the big search engine. It's because they pull up the review page on their own device and tell you to write the review - right then and there in your driveway - after running your credit card on the device, that just looks like their personal cell phone. That's exactly what they did to my husband. Also made him take a picture of them to use in the review.

Public Storage - selfstorage - Updated August 2026

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UNITS Moving and Portable Storage

4.2

(9 reviews)

While I hesitated to post this, I did want to share our experience. Two stars says "could've been…read morebetter" and that's how we felt. For our recent move we elected to move ourselves. I decided I would support this local business versus the national one. We were loading our belongings around Thanksgiving and needed a few containers for the move. The company was very responsive, with Steve the owner calling directly. Unfortunately despite the positive reviews, our experience was mixed. We needed multiple containers. The first container delivered was very nice and seemed to be pretty new. That one went pretty smoothly, from delivery through unloading. We needed a second container and unfortunately this one didn't go so smoothly. We had them deliver it on the Wednesday before Thanksgiving, as they were going to be closed for the entire weekend and we needed to be out of the house the week after Thanksgiving, so we were planning to load the remainder of our things over the holiday weekend. They arrived late afternoon on Wednesday and as soon as they opened the container to allow me to have a look I was almost knocked down by the smell. The container had a horrible stench and clear signs of something nasty inside (it was a dried yellow puddle raised on the wooden floor). I told the driver that we couldn't use this container to store our personal items (mattress, couches, etc) as they would be ruined by that stench. He then told me, during the height of COVID and after standing in my face and talking for a few minutes about the situation, that he couldn't smell or taste so he couldn't confirm if there was a smell, but that he would call his manager. Steve was on vacation but answered and was very unapologetic, telling me that they clean each container and have an inspection, so there is no way that the unit could have a smell in it. Despite not being there and having a driver that couldn't smell, it would be impossible and I was being unreasonable. I told him again that I couldn't use this one and he told me that they were really busy and this was the only container they had left, so I could either take it or leave it. This put me in a very tough spot and if there was not a horrid stench I would have kept it as we needed to pack our belongings, however I was not willing to ruin my things so we had them take the container away with no backup plan - this should indicate just how bad the smell was. Fortunately for me, PODS came to the rescue and was able to deliver a container on the Friday after Thanksgiving so we were able to complete our packing that weekend. Steve did contact me back via email the week after Thanksgiving and told me that he inspected it and sure enough "there was an odor", however it was from the prior user that was storing cardboard. While I appreciated him closing the loop, I was the day of that there couldn't be an odor since they check them all before they go out. I've also never seen cardboard that smells that foul and leaves yellow puddles on the floor. In the end, it worked out for us as we found that PODS ended up being cheaper by 10-20% and their schedule around the holidays was much more accommodating. We unpacked around Christmas/New Years and had no issues coordinating the container re-delivery with PODS, however UNITS had limited schedule during that time so we had to work our deliveries around their availability. While I'd like to support local, I'm not the type to inconvenience myself or do so at the cost of a good experience. If you are, UNITS did a reasonable job, but despite the reviews I read about them we found that PODS provided a more reliable, accommodating experience and did so at a lower cost. Edit: I don't feel that the above left any of the context that the owner references out, but appreciate that he confirmed the issues we had. If I could have used the unit, trust me I would have - this caused us a lot of added stress. While it's clear that they have a lot of happy customers, I did want to share our experience as a watch out if you are working around a tight deadline / holidays like we were.

A major remodel required a place to conveniently store three rooms of furniture for two months…read more After researching the available companies we settled on Units. We rented a 16 unit which was delivered and expertly placed in our driveway by driver Sam. We also rented 5 moving blankets and the company arranged for two guys to come move the boxes, three couches, bookcases, hutch, buffet, tables and chairs and 15 yrs of collectibles. They arranged everything much like a Tetris game! The unit was perfect for our needs. After two months, we called and Gabriel came and expertly loaded it and took it away. We appreciated his attention to the low laying tree branches as he jockeyed the Unit onto the flatbed. We could not have done our remodel without having this storage option. Highly recommend the company, Sam, Gabriel, and movers Kevin and Trey

1st Security Self Storage

(1 review)

I recently rented a 12' Budget Truck from this location and apart from the Budget representative…read more(not a 1st SSS employee) messing up the email confirmation, it was a great experience. The location is easy to get to and there is a small parking lot to the left. The truck I rented was brand new (not always the case) and even had a aux input for the stereo. There is a gas station across the street so you can refill right before you return your truck. The worker that assisted us was friendly and chatty. He even was able to tweak our rental so that it was only considered 1 day even though technically it was overnight. There are some random things inside the building as deadbeat storage clients items are sometimes sold to the public. There is also 2 large bookcases filled with free books. While I pray that I don't have to move anytime soon, if I need to rent a truck or store stuff off site, I would have no issue choosing 1SSS. *The neighborhood isn't the best so make sure that you hide anything of value from view in your car. Then again, this policy should be done everywhere. :)

Compass Self Storage

3.2

(17 reviews)

Cancelled and still was charged the over inflated price.. called local manager and corporate..no…read moreanswer no call back. Disputed the charge since I have proper notice.. so we will see. My advice is if you need storage, find someone else! And look at their ratings!!

Barb was such a professional, when I called. I went to rent a storage space. She was very…read moreinformative. She explained the insurance, monthly premium and took the time out to just talk and answer all my questions. Thank you Barb, for listening to our needs, and the kind service. Shanna

Public Storage

3.0

Sara at public storage Hamilton Avenue location was amazing I truly appreciate her kindness,…read moreconsideration and sincerity in helping me resolve my issue she went above and beyond to help resolve my issue. In today's culture good customer service is a rarity it's truly good to see that there are still some employees and company's who still believe in it. Thank you Sara for being one of those who still believe. Vera

They have the worst customer service ever! They knew I had an issue with my bank and still…read moreauctioned off everything I owned for barley pennies. I pled with them for the time try that the bank requested to correct their error, to no avail. I wouldn't recommend this place to my worst enemy.

About Space Reading

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

Sunburst Storage

Awesome place to store stuff!! Best prices and so convenient. Highly recommended!! Owner is…read morefriendly and great to work with..

This is the best quality storage unit at the lowest price I had found. The owner was great and very…read moreresponsive.

Campus Solutions

(4 reviews)

This company deserves 10 stars! In March 2020, along with many others we had to "evacuate"our…read moredaughter from her university. These guys stepped up, kept us calm and handled all our daughter's stuff.. fast forward to now, and once again nothing but professionalism. All her items that they kept safely in storage was delivered in great condition and on time. Will definitely use again -hopefully not in a rush next time. PS- the March experience transpired in less than 24 hrs. Boxes delivered, picked up and stored! Thank you Campus Solutions.

DO NOT USE THIS COMPANY - This compony deserves zero stars!!! Campus Solutions services Oxford Ohio…read moreMiami University campus is untrustworthy, unreliable, and unprofessional. The company is anything but helpful and completely unorganized or is a scam where they take people's belongings for their own - they do not communicate with the students when and where there items will be delivered, do not respond to questions on missing items or for updates on when items will be delivered, and avoid responding to any direct questions raised after multiple attempts to contact them via voicemail, email, or text. At midnight they left my son's mattress on the front lawn of his house after a week of my son trying to communicate with the company to find it.

Cincinnati Mini-Storage

(3 reviews)

Good value for the space, and very responsive! The facility is clean and secure. We appreciated…read morethat they do periodic latch checks, and called to let us know one time we hadn't latched our unit properly. The facility is easy to navigate, good parking, and has carts available to borrow for loading/unloading.

I highly recommend Cincinnati mini storage. Cameron helped me and was so helpful. This place is…read moreimmaculate. They have security cameras everywhere, carts, dollies, and 3 elevators. It is climate controlled as well. 5 Stars!!!

Hidden Valley RV Park & Storage

(7 reviews)

Well, they have a shitty policy about no RVs older than 10 years in age. It doesn't matter if the…read morething looks brand new and has been impeccably taken care of. THEY WILL DISCRIMINATE on AGE of vehicle! So any of you airstream owners or Avion owners you might as well forget about it unless you can prove that the vehicle is 10 years or younger in age. Of course I wondered what would happen if your vehicle age is out while you're in the park? I bet they automatically eject you if they're following their "policy"! Also, they have a 50 pound and under weight limit for dogs. And apparently also a breed restriction! You can be the nicest person in the world with the nicest dog in the world and nicest camper in the world, but if you don't fit into their little pigeon hole guidelines, you might as well forget it! I mean, after all this is Reading, Ohio for Christ sake! Which let's face it, is a lower middle class community to begin with!! Go somewhere else where they will accept you and your pets and equipment instead of having snotty restrictions!

I rented a space there for years with no problems. It was a safe place for my vehicle for many…read moreyears.

Star Self Storage