Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

I am the proper person to evaluate this business because I am a user of self-storage. Well I am not…read morebut my mother is and I help her out. This place is great. It has all the necessary self-storage features: 1. They have storage areas 2. The place is new and clean 3. You can use a code and just drive into the place so even if it's storming like crazy you don't have to worry about it 4. Cameras all over the place, so nobody is going to be messing around Location is great. A lot of these places are on the outskirts of town but this is like, central west-side Hamilton.

Needed storage for my college student. Great facility as you can drive in, park close to your…read morestorage unit and drive out - without weather. Both people at the desk that assisted me were friendly, helpful and made sure that I had the information I needed

This location is convenient and well taken care of. Rob was of great help to us. He is…read moreknowledgeable and very courteous. Thanks so much!

DO NOT RENT HERE. They increased my rent 51% in less than 2 years. Ridiculous, I had to hire movers…read moreto move my stuff to a competitor 2 miles away in order to save over $100+ a month. SHAME ON YOU! Predators.. My total cost after the 2 rent increases would have been about $275 a month. No way, I left as soon as I got the notification email of the 2nd rent increase.

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

Well, they have a shitty policy about no RVs older than 10 years in age. It doesn't matter if the…read morething looks brand new and has been impeccably taken care of. THEY WILL DISCRIMINATE on AGE of vehicle! So any of you airstream owners or Avion owners you might as well forget about it unless you can prove that the vehicle is 10 years or younger in age. Of course I wondered what would happen if your vehicle age is out while you're in the park? I bet they automatically eject you if they're following their "policy"! Also, they have a 50 pound and under weight limit for dogs. And apparently also a breed restriction! You can be the nicest person in the world with the nicest dog in the world and nicest camper in the world, but if you don't fit into their little pigeon hole guidelines, you might as well forget it! I mean, after all this is Reading, Ohio for Christ sake! Which let's face it, is a lower middle class community to begin with!! Go somewhere else where they will accept you and your pets and equipment instead of having snotty restrictions!

I rented a space there for years with no problems. It was a safe place for my vehicle for many…read moreyears.

Love advantage storage found them reasonable as far as prices the rep that took care of me Sara…read morehelped me with everything I needed to know would recommend them as a storage I was more then satisfied compared to the other places I checked out.....Thank You advantage self storage!!

WARNING: CAMPER STOLEN WHILE AT ADVANTAGE STORAGE. DO NOT STORE ANYTHING HERE!…read moreMy travel trailer was STOLEN from Advantage Storage on February 12, 2026. DO NOT USE THIS FACILITY! Advantage Storage allowed a person to open an account online and did not follow procedures to verify ID and have an in-person meeting to ensure the ID matches the person. They gave this unseen person a gate code/access. Two weeks later, Advantage saw someone using the new code for the first time and walking around. The person was asked to leave since they did not match the ID on the account. After my camper was STOLEN and they saw the parking spot empty, cut-off lock, jack blocks, awning stuck on the fence, and awning parts scattered along the entry/exit did they notify me. THEY TOOK TWO DAYS TO CALL. When they called, they asked if I "had left things" in my spot. Confused about what they were alluding to, she repeated several times wording related to "things are left there" or "items left out." Never stating my camper was completely gone (to CYA themselves), I called police. Management admitted it was taken from their facility and handed me pieces of the awning. Footage revealed the thieves returned a few days after being told to leave. They came at dark, knew where the cameras were, and parked a stolen U-Haul to hide the camera facing my camper. They cut the hitch lock, hitched it up, and drove away with my camper. NO, ADVANTAGE WOULD NOT GIVE ME ANY VIDEO FOOTAGE. NO, THEY DID NOT OFFER TO HELP. They prorated my fees for the month; how kind. Police were not able to solve the case and were only a source of frustration with his inexperience and lack of time to dedicate to my case. Police said, "It has insurance." My camper was found in a drug den, completely trashed, in Mt. Airy, along with three stolen motorcycles, an abandoned car, and said U-Haul. Gone is the hard work I put into buying and stocking the camper; gone is my family's ability to enjoy camping and outings. Advantage Management insinuated my camper only sits in its spot, unused. My camper had not moved for over a year while I battled cancer. After beating cancer, I had to deal with this horrible storage facility, poor detective and police work from both Fairfield and Colerain police. Moral of the story: don't put anything valuable here; no one will help get it back or even charge the druggies held at gunpoint by 7 officers to get them out of my camper. No one is charged; all are scot-free, and I have no camper. SAVE YOURSELF THE MASSIVE HEADACHE I WENT THROUGH. DO NOT TRUST THEM WITH ANYTHING.

DO NOT RENT!! My rent went up over $100 in the last year without warning. Good environment but they…read morearen't good to the customer. Buyer beware.

DO NOT RENT FROM CUBESMART! They use a bait and switch method to trick you into renting from them…read more We just rented a 10'x30' unit from CubeSmart a few days ago. They had a special going where the second month was free and the rental price was good. We were dealing with the general manager for the West Chester location, Alicia. We both asked her whether this was an introductory price and if it was only an introductory price, how long the introductory price period will be in place. She specifically told us that this was not an introductory price and that the price we were quoted is what the price is and it will not change in the near future. First lie. Therefore, based on the information that she provided to us, we rented the unit and reserved a second 10'x30' unit to move items over from other storage units we rent and were considering renting a third 10'x30' unit. We spent three entire days moving items over to the unit from our recently deceased daughter's house and filled the unit. Today, Alicia tells us, that the price quoted was for only the first month, the second month is free and then the price will return to the normal price, which is much higher than the price she quoted, but she cannot, or will not, disclose what the normal price is. As the general manager, it is not believable that she does not know the regular price for the units there. Second lie. She flat out lied to us when we asked her whether the price she quoted us was an introductory price or not. We would have NEVER rented a unit there if she provided the correct information that the price quoted would change to a much higher price in month three. Now we have to move everything out within two months. We requested to speak with her manager and she provided the first name of her manager, Dave, and provided a phone number to contact him. However, when we called that number it is only an automated system where we can only leave a message, it was not Dave's number. Third lie. Alicia also stated that she does not know her boss's last name or his direct phone number. Fourth and fifth lies. Beware of the lies and deception here. It is a shame that they build such a nice facility that has a pretty facade to cover up such terrible business practices. Do not be deceived by the fancy building or the lies they provide you. You will move your items in and then either pay much more or have to move your items back out. We have been attempting to reach the DM by leaving a voicemail and through the online chat without any success. With everything we are dealing with after our daughter passed away, they just kicked us when we are down.

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

It's nice and convenient but they raise your rent every 3 months and they don't have access to…read moregarbage cans. So if you need to throw things away and their staff is friendly but not helpful. I would not recommend them

Thank you for being so kind to me everytime I need help. I will continue to come back as long as…read moreyou are here Bill ! Thank you !!!!!!