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    Public Storage

    3.2 (83 reviews)
    Closed 9:30 am - 5:00 pm

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    Catherine B.

    Online shopped for a storage unit. Compared prices and location. Easy online service. Doing online booking was convenient and saved me money compared to the other places. I went by my first day to get packing tape and Chantil was there to greet me. Her customer service was exceptional and she even provided me a map without me asking and pointed out the elevator access and dollys. Today was a little small move as I start my move and she was there again. Pleasant and helpful. She even saw me struggling on video and came to the rescue. I love that she took the initiative and was pleasant. 5 star Customer Service has been hard to find these days and I wanted to make sure she gets the recognition she deserves. Thank you!!! I look forward to my move and doing business with this establishment. So far...I love the cleanliness and organization of the property and the security. It took me a minute to figure out but I'm glad I came ahead of my move (scheduled 7/15/23) to move small items in for now so the stress of moving is not difficult. I also appreciate the items on the showroom floor for convenience.

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    Photo of Robin L.
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    3 years ago

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    13 days ago

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    23 days ago

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    2 months ago

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    4 months ago

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    Photo of Sana K.
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    1 year ago

    Better customer service. The workers are rude. I will not use this company again. The hours need to be longer as well for access.

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    7 months ago

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    8 months ago

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    10 months ago

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    10 months ago

    The storage was very clean. I had no problems here. Young Carlo was very nice and helpful to me. Good customer service!

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    2 years ago

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    3 years ago

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    2 years ago

    BEWARE! They lure you in with a decent rental rate then raise your rent every 3-4 months.

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    4 years ago

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    Photo of Toni C.
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    3 years ago

    Prices are decent but they're never open on time. It says open at 9am but I've waited up to an hour to have access.

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Photo of Janel J.
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    6 years ago

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    3 years ago

    Very helpful ladies in front office! Clean and great sized storage units. Have had no issues with signing up.

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    4 years ago

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    4 years ago

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    4 years ago

    Customer service is Great! The 3ladies working on 9/18/2022 evening really helped us out! I really appreciate their kindness & patience.

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    Photo of joe j.
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    3 years ago

    great staff.. Chantell showed me the unit they have available she was very nice friendly big smile on her face.. awesome customer service.

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    3 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    13 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Public Storage

    Review Highlights - Public Storage

    Patty, Milly, and Carlo made me feel like more than just a number and even joked with my kids, who were being a pain.

    Mentioned in 4 reviews

    Read more highlights

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    SecureSpace Self Storage Spring Valley

    SecureSpace Self Storage Spring Valley

    3.7
    (64 reviews)

    Where do I begin?!…read more I have been storing my items here for roughly 3 years now; this review is long overdue. This storage facility is THE BEST. Always well kept and the location is really convenient. Another bonus feature is the fact that the drive up units have motion censored lights, VERY convenient when needing to access your unit in the evenings. Now to mention the main highlights of this storage facility..... Brian and Miguel.(because let's face it, all storage units are basically made the same, but the difference comes in who manages them!) The guys that run this place are nothing short of amazing. Best customer service by far than any other storage facility I have used. (This includes next door where I was at for a couple years until switching over). Everyone has bad days, EXCEPT Miguel and Brian. Literally always the friendliest customer service, always doing checks around the facility, always addressing anything you bring to their attention promptly. Both gentleman go above and beyond and it does not go unnoticed! (I'm at my storage unit nearly everyday, so I can't help but to notice). The people who rent here are super respectful, there's never any obstruction to access my unit.(I've had this problem several times at other storage facilities). Would recommend this storage location 100% to anyone looking to store items. In fact, I have actually referred multiple people here. 10 out of 10 worth the value.

    So I have only been at this place since November 2025....only reason I choose this place was there…read morewas a promotion. First 3 months $60. Since I have been there I have had the initial increase to $138....now it has jumped to $202. I have contacted them today to see why it has jumped in price only to get the answering service. I will definatly move my things. No NOTICE of the hike. NOT RECOMMENDEFD at ALL.

    CubeSmart Self Storage

    CubeSmart Self Storage

    3.2
    (33 reviews)

    From the second I called to make my reservation, I was…read moreprovided with in depth details of units and specials. I got lucky,landed a first month free unit. Once I arrived I was promptly shown the unit I had reserved by the onsite manager Monica. Monica was very honest, kind, and knowledgeable. The whole transaction of reserving, completing the rental was quick and easy with multiple ways of contact (text,emails,calls) to make things convenient. I would recommend.

    I had a bad experience moving into cube smart…read more The listed reservation price was not the price I ended up paying. They charge a mandatory 18 dollars a month extra for using cube smart locks. This should be known when signing up. I had my own lock and wanted to use that but it wasn't even an option according to an email I received only stating "no sorry" . I never received an email back when asking about where their policy is or where I can prove my military discount. When I first arrived to the unit it was full of crickets and does not look safe to put my valuables in the unit. The upper rafters looks like someone could crawl into nearby units which is alarming. There was no one in the office ever and the gate was open so anyone can go inside the area where your unit is. I wouldn't recommend this place to anyone stay away if you value customer service and safety to your belongings. This place seems like a scam or very unprofessional. I will be leaving asap.

    Home Avenue Storage

    Home Avenue Storage

    3.7
    (12 reviews)

    I first came a cross this business by living directly across the street, of course at that time it…read morewas under a different management. This year, as I was preparing to move I began to yelp around to find a storage unit complex that would meet my needs. I did not have to look far, the first place that popped up was this business! I said to myself, "hey, why not?" First, I called to inquire about how to get started and if I would be able to get a Dollie. I can not remember who I spoke to directly but she was extremely helpful. Later on that day, I went online just to see how big these units were and the pricing; there happened to be an online special going on for the unit size that I was searching for. I filled out all my information online & paid for my storage unit, it took me less than 10 minutes and I received confirmation in my email immediately. A few days passed by before I actually went into the office but when I finally did, I finished up paper work which consist of an agreement of what I can put in storage, a copy of my ID, and if I wanted another individual's name listed or not; the basic stuff. This is the first time I have ever rented a storage unit and so far it has been a very good experience for me. The ladies at the front office counters are extremely nice! I come in, sign in on the log with my name, time, and storage unit no. Then I am given the red keychain with the key that allows me to open my storage unit door (they're listed in Alphabetical Order then each door has a number assigned). After I am done, I proceed back to the office to return the key & check out. One time, there was a sign on the door that said "back in 5 minutes" I ended up dropping the red keychain with the key in the mail slot since there was also a sign that said I could do that. So far, I am very happy with the services here and I will continue to keep my belongings here as long as I need them to be in storage.

    So I was very happy that the new owners had turned a leaf for this place, So much I referred my…read morefamily member to rent a storage because of the great prices and new hours, I was wrong - Military members- do not rent here -beware!! When you go to sign someone up on your storage, place them on your account, state that they are authorized to access your belongings and manage that account..... it does not mean anything!!!!! We lost the key to the storage right after we moved everything in as we were getting ready for a deployment, we were told by Maureen that we would be able to gain access to the storage no problem and she would even waive the 15.00 fee to open it up for us -one time only. All we had to do was call her ahead of time so that she could have the tools needed to open the lock. My son went to gain access (also was placed on the account) to the storage and the gal turned him away,not Maureen but another woman claiming not to know anything about this arrangement. Picture this- this was not a simple drive over, it is 100 degrees outside, you have a vehicle full of items that needed to go in and it is 40 minutes before they close. Also you are paying over 200.00 a month and for same strange reason, our name on the account means nothing? we cannot have access? What changed ? We are told we now have to have our service member send a copy of their id card to them. A fax copy. lets think about this now, while deployed over seas, who can easily do this? no one i know of. I mean floating n the middle of the gulf, send a fax... it is down right stupid. so this storage is being paid for and with no real resolutions to gaining access. What a huge disappointment as I recommended my family here. The only time they tried to rectify this was AFTER we closed the storage and AFTER i wrote this YELP, they could not give a far fig newton about this until then. I am embarrassed and disgusted the way this has turned out. The gal (Lori) that answered the phone tried to say that the law requires,, etc etc. Well then why would we waste time on adding people to the list of people able to handle the account and have access to the storage if it doesn't mean anything when we need to get access. I will not recommend this place EVER again and for the hassle I wont be coming back. As soon as our family member returned we got his things out of hostage from Super Storage, Poor business practice and they do not stand by their word. Nowadays may not seem like much to some people but to me it means more than my weight in gold.

    Public Storage - selfstorage - Updated June 2026

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