Had such a great experience today! Tiffany was extremely helpful in getting everything set up and…read moreexplaining things. The facility was spotless. I highly recommend this place to anyone in need of a storage unit near Lombard.

Wonderful staff, impeccably kept, because of the security cameras and other measures I always felt…read moresafe there, even when coming in at off hours.

Needed a storage locker on a short timeline. The reservation process was very easy and the front…read moredesk was professional and friendly.

Great service and facility for a good price and near major intersections to make moving back and…read moreforth easy

The Ladies at U-Stor-it were awesome. They were able to work with me through a tough situation and…read moreoffered me a great parking spot for a great price. Their facilities are new and very convenient to expressways. The lots are super clean and secured. This place will be a pleasure to store my RV!

The place is clean and seems secure. Unfortunately, mold has grown on most of my furniture there…read moreover the past several months while we were out of town. It started at the floor level and has crept up about 6-8" on the furniture. I sent them pictures of it and asked them to call me. They did not call. When I called them about it they said I can submit a claim to my insurance. They say they keep the humidity at 55%, but this cannot be accurate, as the mold would not grow at that level. Lately the place smells musty when you walk in, so clearly there is a problem. It did not used to smell that way before. They offered no mitigation and said they have nothing to offer me. A real disappointment.

Terrible, i made a reservation with janay for first month $1, $29 movein fee as i was moveing from…read moreother location because they doubled the rent aftrr 3 months. I and Janay discused this ovrr the phone. I was sent and have the text msg for the reserve stating exactly that but things changed when I atrived to the location and was charged $61 dollar movein fee. After trying to contact the location no one answers the phone and the chatline hangs up on me at their prerogative stating, "I have to go now because you aren't responding. Beware, its not the money its the principle, they are cheating people out of their money that have certain needs. I will never use them or recommend them again. Shame. Shame! Make sure you get everything you ask for first and do not trust them. Furthermore they will not give you a specified lease so that they can raise the rent whenerver they want so make sure you are prepared for a plan b! They are terrible.

2.5 stars for 2 problems I faced:…read more Called to ask and activate the 24-hour access courtesy. Person who answered the phone said yes. When I actually showed up after-hours, I was denied access. It's actually important for me to move things out by a certain time. Time is important when you promise something you can't keep. "Manager will return at 3PM" is not the same as coming back at 3:13PM. He apologized and said it was an estimate. Poor excuse. Again, time is important and another promise you can't keep. Phone isn't always answered during business hours. Perhaps this is due to only one man holding the fort down.

Barb was amazing throughout the entire rental process. She kept in contact and was one of the main…read morereasons why I chose this specific property. Highly recommend this location for the great staff!

I reserved the unit online. I was able to use a lock I had purchased at another storage facility…read morethat I had used previously. The manager refunded the lock fee expeditiously. I rented the unit for over a year with no issues. Love using the app to get in/out of the gates. So much better than punching in codes. Check out day comes and the key breaks off in the lock. The manager went out of her way to help me on a Saturday, the last day of the month, to get the lock cut off so I could get the locker cleared out. It would have cost me a small fortune to have a locksmith cut it off. It would have been cheaper to keep the locker another month. Between the manager and the employee who cuts the locks, they went above and beyond for me today! The next time I need a unit, I will use Public Storage!

Great place to store our very old and fragile travel trailer. We've been storing our camper at East…read moreGate every winter for the past 6 years and have never had a problem. We always worry about mice getting in and chewing stuff up but it's never happened. Scott has been great about arranging drop off and pick up dates each year and it's been so convenient for us. It's so nice to have a place we can count on year after year. We highly recommend East Gate Storage.

We were referred to East Gate last year by a friend of ours when we were looking for a place to…read morestore our show car for the winter. Not only was it affordable but the staff was friendly and very helpful. Our car was safe all winter long and we had access to it anytime we wanted to. We were so impressed we are using them again this year. I highly recommend them.

Just wanted to give a review for excellent service I was interested in renting a unit and I've been…read morelooking around and stopped in to oakbrook storage and met Harmony and she sealed the deal she is definitely one of the most professional and sweetest people that I have met lately if you're looking for storage and you're in the oakbrook area definitely stop in and see Harmony she will give you a great deal!

From the owner: If the storage areas in your home or business are at capacity, then it's time to think outside the…read moreroom. Make space for something else by storing your valuables with us. After loading your items into one of our units, you'll never need to worry about them. They're kept safe in our climate-controlled storage areas. As a licensed and insured facility, we pride ourselves on paying close attention to detail, providing excellent customer service, and maintaining a secure facility.

Everything.... This is a great establishment run by amazing workers... great customer service…read more Anytime or any thing I needed they offered me great hospitality and great customer service.

Water still leaking in our unit. Have contacted location manager, district manager and was told the…read moreregional manager would call. This is how they treat my partner, a veteran who served our country and gave all for 20 years!!! No response. Help! 630-248-1475

Had the pleasure of having this Public Storage location be my work storage unit for 1.5 years!…read moreConvenient parking, all indoor units, incredible staff, clean area - everything was great! Also had to leave a review because the manager, Melanie, is literally the best property manager I have ever worked with about a storage unit, or anything for that matter. She was SO attentive, kind, helpful, and on top of everything. I was nervous about moving out of a storage unit for the first time and how the process goes (I didn't want to miss any steps or mess something up and be hit with a fee) but Melanie made moving out a BREEZE. I had a unique situation, too, because my storage unit was originally in someone else's name, plus I had some large things in my storage unit that wouldn't fit in my car or family's car. She explained everything to me and said she'll call me later before 6pm to touch base with me so I'm 100% set (she also had to make a few phone calls). She helped me resolve everything and if I didn't have to move storage units due to a work location issue, I'd still be here! Thank you Melanie for being extremely helpful and going above and beyond; definitely leaving Public Storage with an amazing experience in mind.

Staff members were very professional and communicated clearly the process. I love the app and being…read moreable to enter and exit the gate that way. So convenient!