So have had a unit for over a year. Rent has gone up 30 dollars since i started. Now set up on…read moreautopay and charged late fee on autopay. Money was taken from account on 2 and due on 6. 31.99 upcharged. Tried 9 times to call them during business hours but no answer, not a way to run a business

We planned aggressively to arrive at the time of opening (7am) but the building had no employees…read morealthough the lights were all on.

I've been trying to get a person on the line that can help me with my storage unit . I've called…read moreother public storage store and every time I get an automatic answering machine . Why can I real person pick up the phone . I've been a customer for years. This makes me just want to take my business elsewhere else.

I stopped in last week and spoke with John. He is super friendly and very informative. He let me…read moreknow about the specials happening in store and online. He gave me the best options for size and pricing for the size of the units that I needed. He sent me emails as well to confirm my reservations and let me know the next steps. He's great! When I came back to confirm that I was good, he went above and beyond with his service. Thanks John!!!

I have been using this facility since it opened, so about 3 years now. I rent an indoor storage…read moreunit and also park my company truck in the outdoor storage area because of HOA regulations where I live. I have a couple of complaints the way CubeSmart operates their business. When you complain about it to the management at the facility, they simply tell you that their district manager makes the decisions and they have no control, so I will share with you why I am unhappy. 1) They lure you in with "special offers" which is enticing. But then they will start raising your rent fairly regularly. That seems to be the corporate business model these days. In the 3 years I've been at this facility my indoor storage has practically doubled. 2) The gates system used to secure the outdoor parking is always breaking. I am a union electrician and I park a company truck at the facility. So if the gate system isn't working, I can't go to work, which costs me nearly $800 a day when you include my hourly pay and benefits package. My biggest problem with this situation is when I talk to the management about it, they tell me CubeSmart isn't going to change their junky gate operating system for me. I had to laugh because when these gates break, it inconveniences everyone because of how the entry and exit system works at this facility. Instead of driving through a couple of roll-up doors like most facilities, you also get routed through the outdoor parking area which has those two (2) pesky sliding gate systems that always breaks. I don't appreciate management making it sound as though I am the only person being inconvenienced, the whole traffic pattern causes the excessive use of the junky gate system. If you want a good laugh, think about their reaction to my request of being compensated for my loss time at work. I never mentioned this previous times, but after having this happen several times, what do you expect. I wouldn't have even asked such a thing if I seen that CubeSmart was making an effort to really fixing the issue. Instead they keep fixing the same junk. Here is another funny one for you. I couldn't get my truck out of the parking area, and they told me they don't know when the gates will be fixed. So I may not be going to work tomorrow either! Lol....I am so done with CubeSmart.

This location just opened up about a week ago and if you're looking for a storage place I would…read morehighly suggest this location. Because the location is so new they have specials going on where you can rent storage space and get 35% off. They have a vast amount of storage sizes you can choose from, a much better variety than U-haul, and the prices are better too. All of the storage Units are inside and the units have climate control. Great place to store inventory for a business or whatever else you may need! The lady who helped my mother and I out today was so helpful and kind. She talked us through the whole process, what to expect, how long the incentive will last (4 months), etc. If you're in need for a storage place in the area I would definitely recommend Cubesmart! They also have plenty storage space available. Take advantage of their promotion today!

The quality, the service & the small town business component that's absolutely incredibleread more

First off they respond with in little to no time to any question be it available,price and general…read morequestions. They have a great location well off the beaten path so not much traffic goes by the location wich helps with peace of mind for security. They also have a gate that is open hours of operation and then locked when they are closed. So for those of you like me that use outside storage for boats rvs and so on this is a great option with a great price and very friendly service. If you are a enclosed unit user its just as nice. Either way are in great hands and they are good honest people.

No one really wants to store in a storage facility. But I ran out of room at my place (too many…read morestuff) and was forced to rent a storage unit. Place is clean, which is what was most important to me. I like it here because they remembered my name whenever I went to the office. The last place I went to didn't care once they received my payment. I would recommend to anyone who is need of a storage.

I have had storage units in college and other times of my life. These storage units have been…read morelocated in Illinois, Virginia, and Texas. In addition, I have helped people move in and out of their own storage units. 4M Self Storage has been the best experience that I have had with a storage company. Steve is a great manager and he knows how to run a business. He is very professional and makes sure you have the information needed to make a good decision. I have had 2 different size units at this location and both have been great. In fact, I had to get a larger unit and he walked me around to the different units, because I am more of a visual person. I had locked my unit, but I did not do the extra step and Steve called me to let me know that it was not correctly locked. If you need a storage unit, this is the place to store your possessions.

Very nice and clean facility. easy access off highway 30. Convenient sign up and pay each month…read moreonline.

I have a sick husband. So I have been having to navigate things all on my own. I am moving from a…read morehome to an apartment and had no idea what size of a unit I needed. So i called, and Adam answered. You have no idea how much he helped me. I didnt know about a lock, or how to use the website. His knowledge and expertise is exactly what i needed. I finally had a good day. Thank You again Adam!!!!