Recommend, for sure:…read more I rented from two separate Public Storage locations, extra big and also closet-sized-small units, for a few months last year while I moved from downtown to the burbs. Not only were the people running the business consistently professional - I felt safe. Always safe. And it's just simple. No stress. Which is a big deal when we move (Maslow's Hierarchy of Needs) ... Can't be self-actualized... be authentic .... when you're in a flag-football race of a move situation When moving is more stressful than divorce, standing up speaking, or dentist appointments ;) So Thank you

They raised the price by 30% without any notice - they need 2 months notice to cancel. Do not rent…read morefrom them if you don't want to be robbed.

This location just opened up about a week ago and if you're looking for a storage place I would…read morehighly suggest this location. Because the location is so new they have specials going on where you can rent storage space and get 35% off. They have a vast amount of storage sizes you can choose from, a much better variety than U-haul, and the prices are better too. All of the storage Units are inside and the units have climate control. Great place to store inventory for a business or whatever else you may need! The lady who helped my mother and I out today was so helpful and kind. She talked us through the whole process, what to expect, how long the incentive will last (4 months), etc. If you're in need for a storage place in the area I would definitely recommend Cubesmart! They also have plenty storage space available. Take advantage of their promotion today!

I have been using this facility since it opened, so about 3 years now. I rent an indoor storage…read moreunit and also park my company truck in the outdoor storage area because of HOA regulations where I live. I have a couple of complaints the way CubeSmart operates their business. When you complain about it to the management at the facility, they simply tell you that their district manager makes the decisions and they have no control, so I will share with you why I am unhappy. 1) They lure you in with "special offers" which is enticing. But then they will start raising your rent fairly regularly. That seems to be the corporate business model these days. In the 3 years I've been at this facility my indoor storage has practically doubled. 2) The gates system used to secure the outdoor parking is always breaking. I am a union electrician and I park a company truck at the facility. So if the gate system isn't working, I can't go to work, which costs me nearly $800 a day when you include my hourly pay and benefits package. My biggest problem with this situation is when I talk to the management about it, they tell me CubeSmart isn't going to change their junky gate operating system for me. I had to laugh because when these gates break, it inconveniences everyone because of how the entry and exit system works at this facility. Instead of driving through a couple of roll-up doors like most facilities, you also get routed through the outdoor parking area which has those two (2) pesky sliding gate systems that always breaks. I don't appreciate management making it sound as though I am the only person being inconvenienced, the whole traffic pattern causes the excessive use of the junky gate system. If you want a good laugh, think about their reaction to my request of being compensated for my loss time at work. I never mentioned this previous times, but after having this happen several times, what do you expect. I wouldn't have even asked such a thing if I seen that CubeSmart was making an effort to really fixing the issue. Instead they keep fixing the same junk. Here is another funny one for you. I couldn't get my truck out of the parking area, and they told me they don't know when the gates will be fixed. So I may not be going to work tomorrow either! Lol....I am so done with CubeSmart.

As retired Senior Citizens we always look for good friendly service and great value. We found that…read morehere with Ashley. Keep up the good work! Thank you

I've been trying to get a person on the line that can help me with my storage unit . I've called…read moreother public storage store and every time I get an automatic answering machine . Why can I real person pick up the phone . I've been a customer for years. This makes me just want to take my business elsewhere else.

I am so pleased with the great service I received at Global Storage. I came in yesterday and spoke…read moreto Roman, who explained to me how storage rental works. Then I came in today to get a unit and worked with Jim. I have never used self storage before, but it's really easy to rent and easy to access the space. I am so excited to have this space to make room in my overstuffed house! The unit is super clean and convenient. Both Roman and Jim were great to work with. I love this place!

[Edit: The regional mgr issued a refund of the last month's rent, which is appreciated, and for…read morethat action I'll move the 1 star to a 2 star, even though we suffered far more financial loss than that one month due to staff errors.] We'd never rent here again! We have been on the road for several years and couldn't move out of this location, otherwise we would have. The staff cost us a LOT of money! We moved from a small unit to two larger units, then had relatives come by and take things out while we traveled. When they got us down to one large unit, we asked staff to make sure that we had the same gate access code. The person we talked to (Leo?) assured us that would be the case. A family member rented a truck and brought a friend out from Chicago to pick up some things. They couldn't get in, and since it was the weekend, nobody was in the office. So they wasted the cost of the truck rental and their time. Then after we got that straightened out, we were able to downsize to one smaller unit. I called Leo again, and he assured me that the gate code would be the same. Again, the relative rented another truck and got a helper - guess what, the gate code had been changed again, even though Leo promised us it wouldn't be. Asked point blank, Leo said he had no idea that gate codes changed automatically when renters moved into different units. It wasn't until AFTER this that we were told about the kiosk in the office entryway, but that might not have helped because when our relative arrived, we were out of cell range and couldn't have provided login info. Then when we finally left the facility completely, they wouldn't pro-rate the month's rent (we left on the 3rd). "Company policy!" I guess company policy overrides the money and time we wasted believing your staff when they said we could use the same gate code. And again, they had raised the rate on us. The new place we rented with a competitor cost us less than half what we were paying at Global Storage, and it has far superior carts for moving items into/out of storage. We often had to go hunting for carts because there aren't enough spread around. Also, the exterior doors have door stops on them, to prop open the doors - and most of those door stops are broken! The last day, when we moved out, a man was cleaning fishing equipment and other stuff right in the main entrance near our unit. He blocked access for about 45 minutes, so we had to go the long way around to our stuff. Staff should have noticed this on their video system and asked him to move. Currently, there are a lot of empty units at this storage facility, and now I know why.

I had the best experience with your employee name Chris. When I talked to the customer service…read moredepartment on Friday, I must've misunderstood because I thought they told me that the office closed at six on Saturday. I arrive there at four and Chris was literally locking up the door. I was about to cry because I had a truck full of my belongings that I needed to put into my storage unit that I had set up online. He was so kind and he told me to come in and he allowed me to move my stuff in even though it was after his hours to go home. He is extremely knowledgeable about the storage industry and was absolutely very helpful and again very kind. Because I had made him late, I offered to give him money to buy dinner, and he flat out refused. he said this is his job and it was no problem. I can't say enough wonderful things about Chris. My day had been very stressful and was hilarious. He actually kept me laughing when I felt like crying. I only leave reviews when I have something good to say about someone, because in this world that we live in now, there is always negative things to say about anybody and everybody. I hope this gets to the corporate office because you really need to know you have an employee who did an outstanding job and went way beyond the call of duty. Thank you for your time. Regards, Sharon

Mice defecated and urinated over everything I had, after only being there for one month. I even…read morebrought my own plastic pallets and whatever did not fit in a plastic container was clean and organized when I originally moved in. As compensation they only provided 1 months free rent - I had my unit from June until January and after knowing about this problem the entire time, not only did I not get my check until December, but they never mentioned how they were going to FIX their mice problem. I also had to personally drive to the office to pick up my reimbursement check, because maybe mailing it would cost too much or something. (?) In the end, I lost hundreds of dollars of personal belongings, kids toys, items of attachment, and I had to personally clean off all the mice droppings off my stuff on MY OWN DIME. The smell in the unit was absolute awful my last day there.

I was hesitant to store my possessions in a storage unit but it was so easy. You can come and go…read moremost hours of the day with your code, it's to get in and out quickly, they're nice, I love it -Lydia

I've rented here (for far too much longer than I should have), but I will say that their prices…read morewhere fair and their customer service was spot on. I've never had an issue.

Great tenure at Public Storage! Easy and convenient location, ease of access, clean and overall,…read moreexceeded expectations! Will use them again when the need arises for a bit more storage!!!

The property manager will never answer the phone when you call even if it's in "business hours"…read moretime. They will only ever call you back personally if you leave a voicemail. Don't listen to what's posted on Public Storage website. If you've lost your keys they will not assist you, hire your own locksmith. Customer service is below par and they have increased the rate 15$ before even being a customer for a year. The gates in the app don't unlock/work all the time so you'll still manually have to enter the code for entry/exit too.

Excellent Moving Company!…read more I highly recommend this moving company! Their prices are very reasonable, the service is excellent, and the team is professional, friendly, and reliable. I've used them twice now, and both experiences have been great. They handled everything with care and made the moving process smooth and stress-free. If you're looking for a moving company with good prices and outstanding service, I definitely recommend them. I would absolutely use them again!

If u are looking to move I highly highly recommend these guys…read more A team of three showed up to help us move they were very professional, hard workers and did not stop until we were fully satisfied and were very cool guys to talk to, plus they are very affordable Actually 5 stars is not enough I would give them a 10/10 stars Thanks again guys u Guys Rocked It!!

As soon as we moved to the area we wanted to looks for a storage lot for our RV. We stopped by…read moreanother Next Door location and while the staff was friendly and helpful, their lot was pretty full and of the couple of spots available for our size, the fit was a little too tight for us to feel comfortable (also I should mention I wasn't fond of the area). Enter, Next Door Storage in Plainfield. We stopped in with little notice and were able to get all set up and have an entertaining conversation about the Plainfield area being the newbs that we were. A few months later we decided to keep our RV at our house and were able to pick up and cancel our contract in a matter of minutes. There was no fee to do this since it's all month-to-month and then when we wanted to put the RV back in storage a few months after that we were able to get a new parking spot with the same ease as before. I also have to mention that the staff is awesome! Everyone I've interacted with has been so sweet and helpful and just a joy to talk to. And the pricing is actually the best we've found in the area so that alone will keep us coming back.

Called about a storage unit they had advertised online with a price. Lady told me that it was 26…read moredollars more now for whatever reason. Then told me "let me ax you a question". HUH? How about I ask the questions and you give the answers. She was completely rude and I couldn't understand anything she was saying. I will find another spot