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    Public Storage

    3.5 (23 reviews)
    Open 6:00 am - 9:00 pm

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    11 years ago

    Great location near Southcenter. Great service. Great space. Easy to access on my schedule.

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    Review Highlights - Public Storage

    Joyce took the time to show me all the ins and outs of the facility upon getting all my paperwork filled out.

    Mentioned in 6 reviews

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    Storage One @ Benson

    Storage One @ Benson

    (15 reviews)

    I've been using Storage One @ Benson for at least five years now as my work storage unit, and it's…read morebeen an overall good experience. Pricing seems fair for the area and it is an ample size. Service here has always been pretty kind the few times that I've needed help, and they've always been super responsive if I need help getting payment links reset or changed. Parking lot here is a little on the small side but I've never been here when it's been crazy busy. They also have dollies to use which is always helpful for getting things to and from my car! Will definitely continue to give them my storage business as a result of years of positive experiences! It's a little farther than I would like, but it's easily accessible when I'm on my way up to Seattle anyways, so I make it work.

    1 Star (only because 0 isn't an option)…read more I've had a 10x7 unit at Storage One at Benson since January 2, 2016. For the first several years, things were fine -- mostly because of Nicole, the former manager who actually cared and knew what she was doing. I also had 24-hour access, which was essential for me because I store expensive tools I use for work. I got this unit specifically because of that 24/7 access. But once Nicole left, everything went downhill -- fast. Suddenly my on-time payments weren't being recognized, and I started getting flooded with emails and calls claiming I hadn't paid. Totally false. Then came the spotty access. Sometimes I'd get off work and be locked out of my unit for no reason (code wouldn't work). For someone who depends on secure, reliable access -- this was a nightmare. I had always paid at the end of the pay cycle -- and Nicole never had an issue with that. But after years of doing things the same way, I decided to adjust my payment date to avoid the drama. I even paid extra to cover the shift in date. What happened? I showed up, and my unit was locked. To top it off, the new guy working there had a major attitude problem. Didn't explain anything, didn't apologize -- just walked over, unlocked my unit in silence, and walked away like I was the problem. For the last 2.5 years, it's been pure chaos. Constant employee turnover, staff who don't know what they're doing, and a total lack of customer service. It's like they're running a revolving door operation over there. I've since moved to a much better storage facility -- indoors, cleaner, more professional, and half the price. I should have left years ago. Until Storage One at Benson gets its act together and starts hiring competent, respectful staff, do yourself a favor and take your money elsewhere. If you value peace of mind, reliability, and decent customer service, this is NOT the place for you.

    Closetbox Storage

    Closetbox Storage

    (3 reviews)

    Closetbox Seattle is Awesome! When my husband passed away I had to make the difficult decision to…read moresell my home. Living by myself, I was overwhelmed with the packing & hiring movers to move my 3 bedroom house into a storage was incredibly difficult for me as I didn't have another home to move into yet. I hired Closetbox & was given a 4 hr window (10-2) for the movers to arrive. On moving day, the mover called to confirm & was at my house by 11am. There were 3 men & were very polite & careful with my belongings. They wrapped all my furniture & was very patient as I wasn't finished bubble wrapping my pictures. It took them 4 hrs to strategically pack the truck & document all my belongings. Closetbox took soooo much stress out of my move & after 5 months, my storage is still there, safe & untouched till I'm ready to move into another home. I would highly recommend Closetbox to my family & friends! Kathleen Robertson-Seattle

    What do we all dread most about moving? Yes the packing is work and time but soon after that - the…read moreday of the move comes and all involved start making the countless trips to the rental truck that has to be returned by tomorrow to save on costs. The couch, the mattress, the lamps, the porch furniture and the never ending stacks of boxes!! Then repeat all over again at the new place!!! Keep reading if you want a different experience next time you are planning a move. Yes, right here in Seattle there is the best alternative I've ever found - no lifting on either end ! No need to have a moving party - no need to borrow or rent a truck - no rush to break your back with all that lifting. ClosetBox is the solution - full service, they've got your back moving & storage. Here are just a few of the highlights that made my move so much easier: *. No lifting & carrying * Great support throughout your move * Reasonable pricing * Storage options available * NO LIFTING OR CARRYING ( Or did I mention that before?) Please don't make another move on your own - call ClosetBox or check out their web site. You'll be glad you did!

    Tukwila Self Storage

    Tukwila Self Storage

    (4 reviews)

    The person who worked there was friendly and helpful. This criticism is aimed at UHAUL.com and the…read moreowner of the location, who clearly is operating understaffed. 1. The UHAUL online reservation system really needs some UX review / user testing. Does not work intuitively or follow user logic at all 2. I selected mobile check in for a time before the location opened but when I got there the website told me I had to wait for the location to open. Jammed up my plans. 3. The moment the location opened, there was a sign on the door saying the attendant stepped away with a phone number to call. The number was not answered. 4. When I returned the van the location was closed for lunch with no advance notice of that, and no drop box. I just left the van and left. In all, total lack of focus on customer experience.

    This is regarding renting a U-Haul at this location. I rented a box truck. When I arrived, no one…read morewas in the office and I had to wait 30 minutes for the office person to get there. Then I had to check myself in for the truck via texts sent to my phone. The check engine light was on. The tires were bald. I put a penny in the groove and the tread had less than 1/8" left. I did this for all four tires. I had to go on 405 during a rainstorm and twice the truck hit water and tried to skid into the guard rail. I didn't have a choice about not taking the truck as it was the only one and I had to pick up furniture on that day or it would be put back on the floor. Also, the driver's seat adjustment didn't work. I received and returned the truck 3/4 full. I drove 17 miles. I took before and after pictures of the gauges. Even though I gassed the truck up, I was charged for 6 gallons of gas. The paperwork shows the gauge said 1/2 full when I returned but I took pictures that show otherwise. That would mean this truck got 2.8 miles per gallon, for a 10-foot box truck. This is unacceptable. They are not answering the phone so I can't talk to anyone about this. They told me if I had issues with the truck to call U-Haul, I can't get through to them either. This truck is not safe and the gas situation is shady. The only reason for two stars is that it is U-Haul's decision to put a dangerous truck on the road. It was the Tukwila Storage who wasn't there and made the decision to charge for gas that was fraudulant.

    Public Storage - selfstorage - Updated May 2026

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