We had a very good experience using AAA Quality Self Storage. We moved from a large home to a much…read moresmaller place and had to rent 3 storage bays! Josie worked with us to get the best possible location and was patient with us while we made our decisions. Another GREAT thing they offer is the one time use of their moving truck. That was SOO helpful for the larger items! Every time we go there, we are greeted with soothing music, the place is clean, and they always have moving carts available to use. We also appreciate their nice big, tall elevators. The in and out is very easy as well, especially with the app, where you can open the gate with your phone. We were able to downsize to 2 units and then 1, unit, each time applying any time already paid for, to the remaining units. That was a very nice feature. We also always felt very safe, even on nights and weekends. The place is very well lit. I would recommend AAA Quality Self Storage to anyone looking for a good, dependable storage facility. Top knotch!!

I can't recommend this storage facility after the second time storing here. They have outrageous…read morepolicies like they must have a 14 day written notice to vacate.. i've never had to do that with any other facility and I wish they would tell you that upfront. They are impossible to get a hold of and they give you the run around. The upstairs units are supposed to be temperature controlled but they are lying through their teeth, every-time we went to our unit it was stuffy and hot as heck up there. They also don't manage the space and tenants well, often times I would come and someone would be blocking the gate or taking up the entire loading area even though you can easily fit two cars. There's really no other parking for when you just need to grab a thing or two which leads to that issue as well. Overall awful experience. Dwight was the only great thing about this place as a he was very personable and helpful in getting us set up this time. Very expensive for no temperature control, it's a lie.

Bianca was super helpful and made the process quick, impactful, and really set the tone of my…read moreoverall feelings of how I feel renting at this location which is FANTASTIC. My sister referred me and had nothing but great things to say and I really can see why. She never hesitated when I had a question, knew what to do, and was super confident! Keep up the great work Bianca!

I had a great experience storing my furniture here. The facility was clean, secure, and…read morewell-maintained, which gave me peace of mind knowing my belongings were safe. The staff was friendly, professional, and always willing to answer any questions I had. The move-in process was simple, and accessing my unit was convenient whenever I needed it. My furniture remained in excellent condition during storage, and I never had any concerns about security or cleanliness. I would definitely recommend this storage facility to anyone looking for a reliable place to store their furniture and personal belongings. Thank you for providing such excellent service Wendy and Jacob! :) I appreciate you guys!!

My experience here is worth more than 5 stars!!! Marki is so friendly and accommodating! I've had…read moresuch horrible interactions with other storage facilities that this was a breath of fresh air! Thank you so much Marki 10/10 recommend!!!!

Rented a 5x5 storage here, and from the beginning, John has been very helpful. The area is clean…read moreand spacious, and it's gated so only available from 6AM until 6PM or 7PM? (will edit cause I might be wrong). There are plenty of camera inside the storage space, and once you purchase a lock, you're the only person with access to it (or whoever you gave a key to). So your properties should be safe.

Well kept, friendly staff, easy process to obtain unit and also move out. I love that I can control…read moregate entry from an app!

This facility is clean and easy to get in and out of. What separates this location from other…read morecorporate storage facilities is the staff. I can't say enough good things about the manager, Tyler. He's on the ball and clearly understands the value of customer service.

Need a small 5'x10' storage for a few months. It has to be close to our home…read more I called AAA and met with manager Barbara she was very informative Explaining the hours and rules The property is secure with cameras remote gates super clean. I going to sign a monthly contract Storage in OC is expensive but glad AAA is here for us

I am a returning customer, so this says it all! I needed a storage facility again after using AAA…read moreQuality Self Storage before, and I didn't need to think twice. This facility is outstanding! It is clean, safe and secure. Another reason for returning - - Barbara! She takes care of every need or question with efficiency, kindness, and a smile.

Very clean & plesant environment! An amazing, quality and…read morevalue place! Highly recommended!

Like all storage places, rates increase insanely high. I'm now at over $300 a month. 4 years ago it…read morewas $178 a month. Looks like a comparable unit right now goes for $129 a month. When I first signed up and they warned me prices would start going up after I think the first year? they said I could always just switch units and sign a new contract. But when I tried to do that at the 2.5 year mark after several increases, they said you could only do so if you switched to a new floor entirely... basically making the process harder if you have bulky, heavy things. The place is clean, and access system is nice, but the rates for existing customers vs deep incentives to attract new customers is kind of the slap in the face I needed to close down my unit. Basically only store for the promotional no-rate-increase period and then get out. It's not worth it otherwise.

Amazing Service by Jake!!! I'm very impressed with Jake's ability to handle multiple tasks and ,…read morehis customer service skills are Excellent !! I've been in Retail Management most of my work experience -so Jake knew how to Greet, assist, make suggestions, offer alternatives, and go out of his way to assist me as a Customer. Jake Deserves Recognition for his Services provided as a PS employee!! Thank You Jake so much. Note added: Miriam a Big Thank You to you during a difficult time

Their gate and codes assigned to you never works! I have been stuck inside the gate 3 times in the…read morepast couple of months that I have moved in and they have not been able to address it properly. On top of that, their so called site managers are very rude and incompetent. Plus, they raise the rent by 30% every 3-4 months. What a joke. I filed a complaint with BBB to look into this ridiculous situation...

Felipe was great, super helpful and nice. Got me set up with a unit quickly and efficiently, no…read morecomplaints.

David was amazing and helped us find the best fit and quick made a tour for us scheduled and…read moreeverything 10/10

Rats, skyrocketing rates, rude and unresponsive customer service, and complete unprofessionalism…read moreare what describe my experience here. In a bit more than a year rates have skyrocket nearly 50% from $150 to $223 a month. On top of that the property is completely infested with rats which have gotten into my unit and destroyed my furniture. Jennifer Geierman who is the property manager is completely derelict in her duties and will disappear for long periods at a time so you can't get help from the office(we'll be right back sign pictured below). My emails asking for information on the insurance policy they've been charging me for for over a year were completely ignored. When I asked her for help locating my unit she was completely rude. Self storage is a complete commodity in 2025 and there are much better options than this fly by night facility that falls well short of industry standards

They bait and switch, they offered a price and it goes up 20% within 2 months. We have 2 units here…read moreand it happened with both, and moving the materials we have stored would be too big of a hassle to do. But we would not recommend trusting this place, they use really shady business tactics. And the worse part is we might need a 3rd unit, but at least we know what to expect.

Jaime was GREAT! He is always friendly and helpful when I stop by the office…read more Highest recommendation given because of him. Customer service makes a difference!

Found out about Woodbridge Self Storage through a Google and Yelp search. I was pleasantly…read moresurprised by the fact that it was very close to my house, and offered excellent prices for all types of storage needs. I never knew it existed as it is not visible from the road. The location is very safe - it is next to a school, Chabad and Woodbridge Community church. I misread the office hours and arrived an hour early at 9 AM. Jaime from the front desk immediately opened the door and greeted me. He took his time to explain the rental costs per month and insurance options. Even though his leg was injured from a while ago and recovering, he drove me to my storage unit to show me the location and condition using his golf cart. Jaime let me know that the lock that I brought was large enough to secure the unit and that I didn't have to bring or purchase a different one. I highly recommend this place for all your storage needs, especially if you live in Irvine. It literally is a gem hidden inside central Woodbridge.