So this storage facility is honestly the most ridiculous hours ever other public storage have way more convenient hours especially living in a large city u can barely get there with a regular 9 to 5 opening at 9:30 am and closing at 6 then even shorter hours on the weekends we should be able to access our stuff at more reasonable hours this is HOUSTON TX the hours are not accommodating for the prices at this location.... They don't even offer to pay for extended hours highly considering a new company all together bc these facilities should have at least the same hours or some type of extra time for a fee read more

Public Storage - Self Storage Near Me - Houston, Texas

Raised rental fee by $30 without explanation. The contract states they can change the rent so long as they let you know 30 days prior to the change. read more

my experience was very awesome Ms.Tiffany has beautiful customer service she was very helpful i'd recommend her to everyone Thank you so much Ms Tiffany read more

I should've read their reviews. Everything said in the reviews all absolutely true property manager or workers were not on site called over and over again no callbacks waited an hour. Couldn't access anything... shady shady business. read more

These people are running a very corrupt business. Do not waste your time and money here. They run shady as hell. I get multiple emails saying I owe money on my storage when I dont. I get several text messages threatening to auction my belongings even though I am current on my bill or even on the day payment is due. Also cut my lock the morning my bill was due and then charged me for cutting my lock. No warning no reminders no phone call nothing just lock cut. Massive inconvenience, especially since I can never get a hold of anyone on the phone at my location. read more

Horrible place. First several months my air conditioned unit had broken air conditioning they could barely get it to 87 degrees and extremely humid, this was 6/21, I had just put 18k in brand new furniture in it only 3 months old. Not looking forward to seeing condition when I move it out. Since 6/21 my rate has gone up over $100 a month. And be careful because you have to inventory and take pics of everything you put in one of PS units because if there's a flood or any damage to anything or theft and it's not inventoried and photographed you have no claim and even then it's a pain in the ass to deal with them. Would not suggest this location or the company over all. I've stored with them before at other locations and never seen price hikes like this every 6 months. Just horrible all around. read more

My daughter and I moved into Public Storage 3-4 years ago when they offered a great deal. I paid $44/mo and my daughter paid less than $100/mo for a larger unit. Both of our units were broken into. We had no insurance. The locks were not damaged because the intruder entered the units from the top, coming thru another unit! They never explained how that was possible nor how they didn't know who committed the offense since the unit they entered through was occupied. At the time we didn't have insurance. Fortunately our loss was minimal. But we moved to a different unit that was closer to the front office, though it was larger and cost $145. There have not been any more incidents since adding insurance. However, they have increased their rates to $212/mo, and starting next month it goes up to $271! Had I known they would increase the rates every year I would never have moved there. read more

My storage unit was broken into the manager took a whole week to call us And just told us our unit was tampered with they stole the whole unit from us I don't recommend people to do business with this public storage ... it is not safe read more

Storage gates locked in vehicle over the weekend and then didn't answer the phone . Unacceptable. Cost the client a lot of money for u hale rental and movers . Seriously rent elsewhere they don't care . Even during working hours they don't answer the phones read more

How can storage property be closing at 6pm? How can you be in a storage place to keep your stuff and you left by after 6 pm. And you got a text to say it's unacceptable. Ridiculous I can't wait to get out of there. Coz public storage is not for me at all. Very sad read more

My rate increased for no reason while the reduced access hours. Access is only during standard working hours. How does this make any sense?

Horrible. Nobody is ever there when you go, and I am pretty sure that storage is not a 10 x 10. You cannot go after 6 pm, and you cannot enter until 9 am or 9:30 am. The is the worse storage I have ever had. You can never talk to anyone about anything. Do not put your things in this storage. Go to another place seriously. read more

Worst property ever. Manager was no help at all. They also cut locks with is not mentioned in the contract so be aware even if you still have possession and pay all your fees due before time. I will be removing my stuff after two years with them and I will never be a loyal customer to any public storage again. Don't store your stuff here unless you want to pay fees not mentioned in contract which is outrageous and plain wrong! read more

The property manager vionda was very helpful and i would highly recommend coming back to this location

Rent doubled in price after a year. Cut gate access hours so majority of the time I don't even have access. Worst experience with a public storage. read more

Just moved in. Can't access unit after five. I work the same hours like they do. First storage unit ever to not allow evening access. Do not use This property. I will be moving my things immediately. Should have kno men this why they have so many vacancies. read more

Smooth transition from the old owners. Very clean, safe,and great location.t They have storage units of all sizes not to mention security gated access. I've been a customer for three years and will continue to be one in the future. Great customer service by the way. Highly recommended if you want to store stuff.....from Charlie Mai read more

I will leave a zero star if possible. This is one fradulent property management that does not ever sit in the office to attend to people and charges you fraudulently. I rented a storage for over 1.5 yrs and decided to move out on may 31st 2018. Notified them via phone I will be moving out and went to pick up my property that day. Went to the front office to notify them and no one was in the office. Went back next day same thing no one In office and no one answers calls. On June 4th I went and notified a young black male worker there and he said it was okay that I don't need to do an inspection with him that he will check it out later. Days after I get a bill for June with a late fee of $20 and also a bill for July which tells me that daily inspections are never done on this property. Called customer service and they have no idea if the locks have been removed. Was told their policy changed that they no longer charge for the days from 1st to 6th and that one hour Into the month you have to pay for the whole month. Asked for proof of notification sent to me either via email or letter and they cannot provide it because I never got any notification. This company is straight out fradulent and I will not let this go without having them sued of they don't fix their issues. I have advised them that I will proceed with a lawsuit against puBlic storage after I emailed their corporate office and CEO directly. Read google reviews and you will see it's a trend that they do this intentionally to allow the bill roll to the next month. AVOID THIS STORAGE YARD AT ALL COST. read more

Ms. Hailey the property manager was so helpful and friendly . She went out of her way to help me. The property is very clean

We just moved from CA and it's been quite a hectic and long move but this part was by far the easiest. Bri was such a great help on the phone and in person thru out the whole process! I have no doubt that she will be there for us for the remainder of our storage unit rental here. Book online and save 10 - 15 percent! Thanks for all your help BRI! read more

Tamia - Property Manager very professional. They had many options ! Came by just to look - signed an agreement!

Kara was a great help with getting everything set up , she was very friendly and professional. Thanks again for your help Kara!

This place was convenient for me at the time i needed it . It was clean and was well organized. I will recommend this place to anyone.

Bri was extremely helpful. She helped my mom and I find two units in Houston. She spent the time to search all over the place to get us what we needed and helped us get the best deal/cost. I'd go back again. read more