Great storage complex. Tremendous staff, unit,parking and…read moresecurity.

I had a very positive experience. Brooke has excellent customer service skills and it was…read moreexplained that upkeep with pest control is maintained. If I ever need a storage unit again in the area, I will definitely give consideration to this business.

Clean and secure storage. Convenient location and great staff. I highly recommend this location!read more

The location is perfect for where we stay. The property is well maintained, the locks for the units…read moreseem secure and there are cameras through out. It seems to be a very secure building. The concern though is that I needed a unit with 40sq ft. I signed to pay for a 4'x10' and the unit is actually 3'x10'. I realized it was smaller when I was moving my items and it wasn't fitting as I expected. The property manager Jessica was super helpful when I was looking to rent a unit, yet was matter of fact when I raised the concern about the size of the unit. I asked her about the foot difference in the unit size and she said they have a disclosure that says unit dimensions vary. It's unfortunate that this business runs this kind of business. The unit should reflect that it's a 3'x10' instead of 4'x10'. I'm paying $83 a month for the 3'x10' and had to pay a $25 app fee. Thankfully, it's a month to month. I'm looking at other storage locations. Other places said units may vary an inch or two but not a whole foot. I advise measuring the unit you may rent to make sure it meets your needs since the listed sizes are inaccurate.

Albert at location 12335 Bellaire Blvd. Is extremely knowledgeable and helpful. He has stellar…read morecustomer service skills!

Great n convenient locations. Customer service works with our changes.Units are secure n well lit.read more

Jasmine was super amazing to work with. She helped me find a storage unit that was suitable for my…read morebelongings. She showed me two units and gave me breakdown of both prices and helped me determine what I needed. She was very professional and knowledgeable about the services offered. Thank you Jasmine for making my experience a great one. I feel really good about my decision to store my items with CubeSmart.

Gladys is such a professional manager and the storage lot is so clean and well kept. I highly…read morerecommend that people chooses to use CUBESMART and get affordable and excellent service.

Of I could give zero stars I would. Thru moved us in and everything was great. We had one month…read morefree upon moving in. After a few months the amount doubled. No warning no nothing. The woman who worked there harassed my kids when going to the unit. They gave it on tape. They had us pay the rent and then she warned to call the police every time they come to the unit. No Reason for it other than them asking why she was tripping. the man that works in the office was nice and had common sense. They need to get rid of that lady and maybe they will get better. Even other customers stopped my kids when leaving to tell them she is like that with everyone and told them times to go when they can avoid her. Smh. I am speaking with lawyers now to get my money back they didn't refund for a month we we not there. You have been warned.

Customer Service is amazing and helpful. Matt helped me from my first experience and guide me with…read morethe best way to improve my move.

I have stored for many years and at many locations. First Colony Self Storage is by far the nicest,…read morebest maintained facility I have ever experienced. I cannot imagine that there are better property managers anywhere than Robert and Nancy. Every tenant gets VIP treatment.

I have been a customer of First Colony Storage for many years. The Managers Nancy & Robert have…read morebeen above and beyond helpful. Great people to work with. It is always clean and secure. Thank you Carl Carson

I really wish someone was available to answer the phone. I have been calling for 2 weeks. Cannot…read moreleave a message, voicemail is full. Ok..I am updating my review The issue is construction in the area. No phone service. Thank you..to the attendant for understanding.

Hard to believe a place like this still exists! The property is beautifully maintained, the rates…read moreare phenomenal, and management is a pleasure to deal with! If you don't think this is a 5-star storage, take one walk around the facilities in a 50 mile radius. Get a unit while you can! Vacancies fill up quick! Good Luck!

A young woman working the desk Ms Ashyea was absolutely AMAZING!! She was so sweet, knew what to do…read moreand shared a few good laughs with her!! She definitely deserves a raise for how she treated us!! I would love to go back here JUST for her!!

The staff at this location were amazing. I had to find a location that had rental boxes in stock…read more Did you know you can rent large moving crates from U haul ? They are a game game changer. I found out after I purchased over 20 boxes already. I was concerned about the rental boxes fitting in my car but they came and put them in my car for me. They were patient and very friendly with my multiple questions. Moving can be a headache but the staff made my frustrated time a breeze. I only rented five at 20 bucks for two weeks. It's cheaper if you are getting them last minute. I didn't want to rush my packing.

So far the only thing I don't like about it is it don't have automatic opening when exiting.read more

From the owner: Store your belongings at Extra Space Storage on 8450 Cook Rd in Houston, TX today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

The whole process was smooth. In and out quickly. Even had packing material, locks and other…read morestorage accessories available.

I have been a customer for years and Maria Mogollon at the 7625 N Loop East Houston, Texas 77028…read morelocation is very professional and kind. She is always willing to answer questions and assist customers. Thank you for your awesome customer service! Ms. Glynda J.