Incredibly clean facility. Convenient hours. I even used their moving truck that is available for…read moreone-time use. There is a covered area you can drive into to unload/load. Restrooms available. I honestly don't know why anyone would go anywhere else! Rolando is very knowledgeable and helpful.

They raise the prices with out notifying you they notify you 2-3 days before when you have to make…read morethe payment

Great experience with Public Storage! The facility was clean, secure, and well-maintained. The…read morestaff was super helpful and made the rental process quick and easy. I really appreciate how accessible the units are and the peace of mind knowing my belongings are safe. Highly recommend for anyone looking for reliable storage!" Shout out to Kaitlyn very amazing young lady always a great help with everything I need plus her smile that could brighten up anyone day

My first time patronizing with a storage company and I'm glad I chose Public Storage. They were…read morevery helpful and guided me threw the whole process. Not only do they exceed costumer service but were very patient with my needs. Thank you, Satisfied Customer

If you need storage this is the place to go!!!! The staff is friendly and super helpful! Also the…read morefree truck rental is a sweet add on!

Great service easy access! Highly recommendread more

Do not rent storage from here!! Please please beware. After…read moreonly a few months from renting here I realized it is extremely humid! Even for climate control. A few months later there was a pretty bad storm & it flooded. I would only visit my storage about 1-2 times a month & honestly didn't check on my storage after flooding happened. I wasn't even aware it flooded in that area. Nevertheless, when I did check on my storage one of my cart board boxes was damp and full of mold. As well as my daughters old car seat and an igloo cooler from the outside. It was outside of office hours so was unable to contact someone until the next day. The office worked explained to me that I would have to go in person to file an insurance claim as they had to check out and fill out paperwork for the damage. I called a Friday, Monday was a holiday and Tuesday when I went up to the facility to show them the damage my storage space had been gone through and coincidentally the box of damaged, moldy clothing was gone! As well as a folding table, a portable electric power bank worth almost $400, a ton of my camping gear (batteries, lamps, lights, butane tanks etc) Coincidence not. The worker blamed me & insisted someone must of had a spare key. I showed her all 3 of the keys were on my key fob & i was the only adult in my home. She basically brushed me off & then couldn't file an insurance claim with the insurance. I also couldn't file a theft claim because my lock was in perfect condition & not tampered with at all. They claim they don't have your keys but this is obviously untrue. I know for a fact there Is absolutely no way that ANYONE had a spare key and even less of a way for anyone to know my storage number! There was nothing of value in there. Just camping stuff, a few tubs of old clothing my daughters had parted from and old home decor. I should of terminated my contract then but in at fault for not doing it then. A few months later a small tornado hit the area & the establishment failed to even notify anyone. A few weeks after the tornado I went to my storage to find out the facility had been hit & over half of the storage spaces had been affected. Roof ripped off, doors completely gone, items, clothing, all kinds of articles everywhere & just an absolute mess. It was honestly sad and I felt so disrespected not only for myself but for some of the families with bigger spaces that had stuff just gone through, wet or completely destroyed. What kind of company doesn't even send out a simple email explaining the incident or even suggesting to check out your storage space for damage or mold. My space was without electricity and almost all the clothing in the space was taken out molded even though it was in tubs. We live in humid-a** Houston! I grabbed moved all my crap the very next. Went down the street at the uhaul storage on beltway 8 & redbluff for a 10x5 for $41 (was in a 5x5 for $30) This place has REAL AC temperature control units, it's indoor, might be on a higher floor but they even provide trolleys to transport your items and they have an elevator. Save yourself the headache. Check out their prices online and reserve through the website for the cheaper rate. Don't fall into this place, I promise you it floods and they don't care about your stuff!! Not only that but they somehow get into units and STEAL!!!!

From the owner: Whether you're looking to declutter your office space or looking for a place to store your…read morebelongings during your home renovations, look no further than Storage King USA in Pasadena. Easily accessible via Sam Houston Highway and Pasadena Freeway, our Pasadena facility is near Spencer Highway and Randolph Road. You'll spot us next to Valu + Pawn, west of Kroger, and east of Texas Chiropractic College. Between our wide variety of storage units, climate-controlled storage, and vehicle storage, our Texas self-storage location is one you can count on! In addition to residential and personal storage, we provide commercial storage options. There is something for everyone here at Storage King!

Terrible customer service. Thieves broke into my family's storage unit. I came to talk to the front…read moreoffice about it. The manager Krista Hamill showed zero compassion, no sympathy, no apology for the situation, etc. She also gave us bad information. She said I couldn't request a police report since I wasn't on the lease (it was under my brother's name). That turned out to be 100% false. They also said to let them know if we still needed the storage unit, and if not, they would get rid of the empty boxes and close out the lease. We discontinued the lease, but they still kept charging, and then they now said that we had to clean out the unit. They are very contradictory or flat out incorrect, and they are unhelpful. The other worker Carlos was much more friendly. He is definitely more manager material, not Krista.

Manager is very rude, doesn't even know her own property rules, has to call the district manager to…read morefind out. Then she makes assumptions about you being there that you are only supposed to come drop off your stuff and leave. I worked at a storage facility and that is not the norm for most people, some people spend a lot of time going through their storage organizing or looking for stuff. Plus the Extra Space Company doesn't have a 800 number to call after hours in an emergency...