Great place for storing things. Mr. Montgomery was a big help!…read moreI will definitely refer my other family members from Philippines there when they come here.

This facility here in Sugarland is the best! First, it is very clean! The person who assisted me…read moreBernard Montgomery was soooo pleasant and knowledgeable and assisted me in finding exactly what I needed and more....he said he had recently transferred to this location, but you could tell he truly loved his job and people!! It is very hard to find good customer service these days...especially because I am a senior citizen people won't always take the time to patiently answer our questions, but this gentlemen did!.... giving me suggestions on the size unit that worked better making me feel comfortable to use this place for my storage in the near future and I will be back. V. Brooks

I am so upset about the condition of my storage room. I had my Movers. We are all ready to move in…read moreand the storage room is in horrible condition. The roof is falling in the insulation is showing how embarrassing to rent someone a storage room in this condition I highly recommend no one attempt to get a storage room at this location. In touch with anyone there is no one at the front desk another person who has a storage room said there's no one ever at the front desk to talk to. The service is horrible.

I don't not recommend this specific storage unit! There is…read morea terrible worker, an older woman with red hair that will constant come and ask if we are vacating the storage unit. Even if we are moving boxes in or out. I mention several times I am already paying the unit and will keep paying it. She has scoffed at me, and she continues to keep asking the same question. If we are moving things in she makes comments under breath. This is the worst storage unit to keep. You will be asked during every visit if you're vacating the unit and will be harassed.

There are a few things in life that are just never "fun"…read more One of those things is MOVING. Storage Choice in Sugar Land is here to make that process easier! Mariana is a huge help when it comes to planning and processing, you will be surprised how "easy" it becomes. This is by leaps and bounds the most efficient and safe storage facility is the entire SL region. I recommend them for any of your storage needs. We safely parked our motorhome here for almost a month now, and the access after hours has given us so much peace of mind. Don't forget to ask about the app for gate opening ease! There is nothing I would change about our contract here. Price Location Service Surcuity Cleanliness They have it all for a minimum rate. Call today!

My experience thus far with Storage Choice has been smooth. Customer service was great from the…read morebeginning. I came in with many questions as I had never rented a storage unit before. Staff was accommodating and patient. I have been using Storage Choice for a couple of months and everything is good. There is an onsite manager round the clock and a lock is provided to you to use on your unit. You can add a second lock on your own. Rental fees are reasonable and comparable to storage companies in the area. Would recommend them.

They get you by trying to give you a deal on paying a cheap rate upfront and then once the 4 months…read moreare over, they hike up the price by double or triple. Then you're stuck paying that and they won't reduce it even though they have a promo rate online available.

From the owner: Store your belongings at Extra Space Storage on 11347 Sugar Park Ln in Sugar Land, TX today. Our…read morelarge selection of storage units, drive up units, electronic gate access, exceptional security, ADA compliant, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Generous access hours, quick in & out, multiple locations and one really convenient for me…read more Helpful app with online auto pay, paperwork was mostly online and quick. All in all its been a great choice for my storage needs and I would recommend it.

Thanks to Tiffany for helping us with our Cubesmart Storage needs. She was friendly and…read moreprofessional. She is an asset to your company. Andy and Lucy.

Frank has been an amazing help in our move. You can really tell he takes pride in the facility and…read morehis job. Major Kudos, and Thank you Frank! :)

I went to check out getting storage for the first time this week. So many decisions to make…read more The manager Heather was such a great help. A wealth of knowledge she is. Heather took me in the halls to look at 2 different sizes of units. This place was so clean. I liked that everything was inside. I know I made the right choice when I came here. We will be moving our stuff in next week. Thanks Heather! !!

Great storage complex. Tremendous staff, unit,parking and…read moresecurity.

I had a very positive experience. Brooke has excellent customer service skills and it was…read moreexplained that upkeep with pest control is maintained. If I ever need a storage unit again in the area, I will definitely give consideration to this business.

Overall I'd say it was a pretty experience. I placed a reservation on Sunday. But I did not finish…read morefilling out the form. Got a call early the next day. The clerk was doing a follow-up to make sure everything was good to go. Told him I'd be in the following morning to take care of it. I wasn't able to be on schedule but very patient. When I arrived he understood that I was pressed for time we expedited the process pretty quickly. Took a quick look at the unit. Installed my lock. They uploaded my renters insurance quickly. I think the only problem I had was with the app. I had previously utilized public storage at another unit a year ago and the system would not allow me to use the previous account information and I had to create a new account completely. I give five stars to the attendants at the location. And two stars for the IT people that created an app that cannot be adjusted to fit someone with previous history.

The office manager was fantastic. We did the process online and was super easy, she explained…read moreeverything to us and even went to check to make sure we found the correct spot and were happy with it. I'm very pleased with the facility and specially with her. Thanks for making this stress free

This place is a joke. My late dad had his belongings stolen & now even after he passed, they still…read morecharge me monthly I've had to get with my bank about a dozen times because they keep charging me when I've NEVER & will NEVER do business with them. This is already a touchy subject enough & they simply don't care besides taking your money. Go to business elsewhere.

Victor was very helpful. In addition, he went out of his way to contact other U-Haul facilities out…read moreof town to confirm our reservation.

If I could give a zero rating, I would. When I went to get my Christmas decorations from the…read morestorage, there were RAT DROPPINGS everywhere! There was no food in my storage and no reason for the rats to have taken over. I was so disgusted. I called the storage company to ask them some questions. They never returned my call. Thankfully, I had insurance, but that is a whole process within itself. I canceled my storage and moved out, but I continued to get a bill. I need someone to return my call!

My business had grown to the point I needed a storage building…read more The rate was good. Got the space crazy easy. I like the ease of the rental. When I got to the facility it was somewhat clean. When I got to my building the space was ok. There a mouse that ram from one space through mine to the next one. Now I know you can't do away with mice. But I was not expecting that within the first 10 Seconds. The trash can was all over the place. completely full and looks as if it had not been emptied in a while. The trash was out into the driveway. This was on the first day. There are holes in the fence not sure why. I don't want to bash the business. I want to stay with them. I just hope the facility can improve some things. I was a customer here years ago and actually in the same building and it was a nice facility. The facility has Bluetooth gate opener so you don't have to have a remote. Synopsis: Price is good/fair Facility needs a little sprucing up and some care shown. Never have seen on-site management. Fix holes in the fence for security.