I have stored for many years and at many locations. First Colony Self Storage is by far the nicest,…read morebest maintained facility I have ever experienced. I cannot imagine that there are better property managers anywhere than Robert and Nancy. Every tenant gets VIP treatment.

I have been a customer of First Colony Storage for many years. The Managers Nancy & Robert have…read morebeen above and beyond helpful. Great people to work with. It is always clean and secure. Thank you Carl Carson

There are a few things in life that are just never "fun"…read more One of those things is MOVING. Storage Choice in Sugar Land is here to make that process easier! Mariana is a huge help when it comes to planning and processing, you will be surprised how "easy" it becomes. This is by leaps and bounds the most efficient and safe storage facility is the entire SL region. I recommend them for any of your storage needs. We safely parked our motorhome here for almost a month now, and the access after hours has given us so much peace of mind. Don't forget to ask about the app for gate opening ease! There is nothing I would change about our contract here. Price Location Service Surcuity Cleanliness They have it all for a minimum rate. Call today!

My experience thus far with Storage Choice has been smooth. Customer service was great from the…read morebeginning. I came in with many questions as I had never rented a storage unit before. Staff was accommodating and patient. I have been using Storage Choice for a couple of months and everything is good. There is an onsite manager round the clock and a lock is provided to you to use on your unit. You can add a second lock on your own. Rental fees are reasonable and comparable to storage companies in the area. Would recommend them.

I am so upset about the condition of my storage room. I had my Movers. We are all ready to move in…read moreand the storage room is in horrible condition. The roof is falling in the insulation is showing how embarrassing to rent someone a storage room in this condition I highly recommend no one attempt to get a storage room at this location. In touch with anyone there is no one at the front desk another person who has a storage room said there's no one ever at the front desk to talk to. The service is horrible.

I don't not recommend this specific storage unit! There is…read morea terrible worker, an older woman with red hair that will constant come and ask if we are vacating the storage unit. Even if we are moving boxes in or out. I mention several times I am already paying the unit and will keep paying it. She has scoffed at me, and she continues to keep asking the same question. If we are moving things in she makes comments under breath. This is the worst storage unit to keep. You will be asked during every visit if you're vacating the unit and will be harassed.

Overall I'd say it was a pretty experience. I placed a reservation on Sunday. But I did not finish…read morefilling out the form. Got a call early the next day. The clerk was doing a follow-up to make sure everything was good to go. Told him I'd be in the following morning to take care of it. I wasn't able to be on schedule but very patient. When I arrived he understood that I was pressed for time we expedited the process pretty quickly. Took a quick look at the unit. Installed my lock. They uploaded my renters insurance quickly. I think the only problem I had was with the app. I had previously utilized public storage at another unit a year ago and the system would not allow me to use the previous account information and I had to create a new account completely. I give five stars to the attendants at the location. And two stars for the IT people that created an app that cannot be adjusted to fit someone with previous history.

The office manager was fantastic. We did the process online and was super easy, she explained…read moreeverything to us and even went to check to make sure we found the correct spot and were happy with it. I'm very pleased with the facility and specially with her. Thanks for making this stress free

Generous access hours, quick in & out, multiple locations and one really convenient for me…read more Helpful app with online auto pay, paperwork was mostly online and quick. All in all its been a great choice for my storage needs and I would recommend it.

Thanks to Tiffany for helping us with our Cubesmart Storage needs. She was friendly and…read moreprofessional. She is an asset to your company. Andy and Lucy.

I flooded during Harvey. So live with a friend and sometimes saved items here. Had a break in. And…read morethe manager was awesome and helped with my homeowners insurance and the insurance from them. This is a great location

My experience signing in and renting a unit was easy, stressless and actually fun. The property…read moremanager was a delight to deal with. She explained everything completely and pleasantly. The facility was clean and orderly. The storage unit itself was very neat and clean. The prices are reasonable and I know personally it does not flood ( good thing to know ). There is an electronic registration Kiosk outside for 24hr service and you can actually get your unit and a lock. Just FYI, you will need to come back to do the physical paperwork though.

I had about 13K worth of equipment, tools and personal property stolen from one of my units in late…read moreJune 2023, I contacted property management to get video footage to turn in to the police since they have cameras all over the facility. The response I got was that their cameras were "temporarily out of order" at the time the theft happened and all I got was an apology. I contacted upper management and they told me that there was nothing that could be done and that theft happens all the time. In conclusion, this facility has outdated security equipment that may or may not work. BEWARE!

So I called them on a Sunday desperately needing two storage units. I previously had reserved units…read moreat a neighboring unit but was given such poor service when we arrived 10 mins before closed and were denied service and access on to the property. The rep completely refused to restart his system. Frantically searching for a replacement and frustrated I paid for a Uhaul and was unable to do anything I searched yelp and found Murphy Storage, and not only were they open but the representative, Von, was attentive to my questions, polite, and informative regarding the appropriate size needed for what I planned to store. Great job Von and my mother and I both than you!!!!

From the 1st day we rented out our unit a lightbulb was missing and Sam came right in and replace…read moreit. Our interactions with Sam has always been pleasant and knowledgeable and very confident of his job. His pleasant spirit is everything. Sam keep doing what you doing putting your customers first.

Been renting a unit here for years. Their rent goes up 12-13% every year like clockwork. They…read moreknow it's expensive to move, and they stick it to you for that reason. Will be closing the unit soon, and good riddance.

I really wish someone was available to answer the phone. I have been calling for 2 weeks. Cannot…read moreleave a message, voicemail is full. Ok..I am updating my review The issue is construction in the area. No phone service. Thank you..to the attendant for understanding.

Hard to believe a place like this still exists! The property is beautifully maintained, the rates…read moreare phenomenal, and management is a pleasure to deal with! If you don't think this is a 5-star storage, take one walk around the facilities in a 50 mile radius. Get a unit while you can! Vacancies fill up quick! Good Luck!