I contacted Amaya Movers to move 1 full bedroom, kitchen items, and 4 shelfs of various sizes along…read morewith a couple of totes. I even put items in my car to help out. Originally they were to arrive at 12 pm. I requested they come at 1 pm due to roommate moving out as well and to make Amaya Movers had room to work. Mr Carlos Sosa stated he could come at 6:30 am, 12 pm or 5pm/6 pm. I agreed to 5 pm. The movers were stuck on another job at 5 pm and I was told they would arrive soon. At 6 :30 pm I was told they were 5 minutes away. They arrived at 8:30 pm. Because of this I missed another appointment.They request you pay $190 as soon as they arrive to guarantee they get paid for 2 hours. I requested a stop at my storage which was 2 minutes along the way to my new location. I was told $40, agreed to $25 extra. The movers were very young, but very careful with items. They drove slower than Mr Magoo. I was unable to put stuff in storage and now have to hire someone else to come get the items that do not fit!!!! Was told it was my fault for not sticking to the 12 pm time. WOW!! Would not recommend this company to anyone.

Excellent service, helped us move the whole house very efficiently. We would highly recommend…read moreusing this team.

I've been renting usuals from this location a lot due to needing to furnish 2 homes. The owner of…read morethis location is amazing and has the newest van and uhuals . The van literally has all the bells and whistles. I love driving it lol If I ever need a uhual, I always call him first bc he provides the best services and provides the best equipment in town!!

They make it easy to rent a space. Many affordable choices. Everyone that works there is kind. Very…read morehappy to be storing with them.

Mandy at Public Storage is great! Made everything super easy, even when we needed to make a swap on…read morea space. Thanks for everything, Mandy!

The property Mgr is rude they won't let you use the trash can to get rid of the trash…read moreThey say you have this day to get your stuff out even though your account is good and still want to charge you for space and the l9ck they cut off.

Stellar Storage Safe fast efficient & affordable!…read moreThey handled everything Perfectly & under the worst circumstances (hurricane & no power) They got me efficiently moving effortlessly with a free loaner Truck if you get one of their premier 30x10 ft storage units Barbara Cash in all the commotion & chaos came through "Big Tex" Style - she needs a promotion & a raise!

The storage facility is clean and well-maintained. It is easy to access before and after business…read morehours. The staff is extremely friendly and helpful. The price was reasonable and they had a great move in special. Brenda is amazing. She is the reason I decided to use Big Tex Storage. She's extremely helpful. I had an issue at the beginning of my move-in. She made the transition smooth and handled everything with the upmost professionalism. She is a joy and a light to work with, and she has made a very difficult and move possible and more seamless. I definitely would recommend using Big Tex Storage for your storage needs.

Horrible! If you have storage here or planning on doing DO NOT! "Management " does NOT what…read morecustomer service is, as well as when they call you over the phone they tell you to come in person however when you get there they love to call the cops and falsely accuse you of having a weapon or demanding you wear a mask (knowing you have a medical condition) or they claim they are a professional establishment yet have people in the office as well as upstairs who aren't even employees! Office always smell like cigarettes, never answer the phones or have office open. Claim they send correspondence about rate increases yet nothing seems to be changed or "updated". Also have people that cut locks and steal out of your units and when you report over $15,000 stuff missing they can't even be diligent and send over videos from cameras investigators request. Most importantly don't ask for district manager information or corporate. They refuse to give it to you. On top of them having and accessing late fees yet during COVID they should be a little more understanding especially if your husband just gets out of hospital. Karen( property manager) Ceaser Alvarez (assistant manager) Beyond unprofessional, rude, lack of common business law and polices/ procedure, as well as COWARDS! Don't invite someone to come to the office to talk but then, once they get there they cowards or raise the voice thinking people will allow you to disrespect them. As well as if any other employee is there and not being spoken to should not jumped in and give his two seconds of fame when the situation has ABSOLUTELY NOTHING TO DO WITH THEM. Again this is NOT a place you want to keep your items and if you do have them there REMOVE THEM ASAP!

From the owner: Looking for a dependable storage solution in Northwest Houston? Your Storage Place specializes in…read moreground-level storage designed for speed and convenience. Our facility features 100% drive-up units, allowing you to pull your vehicle directly to your unit door for hassle-free loading—no elevators or long hallways required. We offer dedicated outdoor parking for RVs, boats, and vehicles, alongside U-Haul cargo van rentals available right on-site. Security is a top priority, featuring 24/7 video recording and secure electronic gate access to keep your belongings protected. To streamline your move, we stock a full inventory of professional packing and moving supplies. With flexible month-to-month leases and a dedicated local team, we provide a straightforward, professional storage experience tailored to your needs. Visit us today and see why Northwest Houston trusts Your Storage Place!

Excellent Service and property is kept extra clean. Unot rental was a breeze and they also rent…read morethe Uhaul so you get full service. Also Office space is available for a turn key operation. Great Job

Very attentive reception staff. User friendly as we have different contractors coming in & out of…read moreour storage. They let us register the contractors for our storage do I do not need to be there! Awesome help that has done for us. We will close the other storage spaces and move over here. Lots of parking !!

love this place connie is amazing always answers all my questions and is always available . its a…read morevery clean place glad i chose this one

I needed some short term storage after hurricane Harvey and north shepherd self storage had the…read moreclimate controlled space I needed for my house hold stuff as well as non climate space for my garage stuff. The office staff was very helpful and the units were very clean. Better rates than the big storage places! I recommend this place.

Kamar and Omar were the best! Super quick with all of our things and very friendly. I'd recommend…read moreflex. The process was easy and well-priced.

I am not emailing anyone again, I've been emailing your claims specialists Aaron and no avail then…read morehe wanted to give me a "curtesy" $65 as if that will solve that fact that I was basically scammed and in his email regarding the $65 he framed it as it was to be for an hour of moving when I pointed out it's $130 per hour he stated the refund was for one mover's hour, you ppl really are playing with ppls lives and money. you all charged my card without my permission and I have no documentation outlining a service fee. When it was charged your invoice did not say what it was for, those invoices are better uses as scratch paper as they have no information.