I realized I never reviewed them even though it was almost two years ago. But they were great!…read moreAnswered all my questions and the cost was clear and within my budget. They showed up on time (even early) and did everything quickly and efficiently. I felt bad because my new place didn't have the AC on (annoyingly) but they still worked and even worked around the two guys still working on my apartment (because my apartment wasn't ready even though they said it would be). Great service and I'm planning on using them again when I move soon!

Santiago's Team was first class…read more Good: - Showed up on time. - Great attitude from all the team members. - Handled with care. - Efficient with time. Bad: - None. Tip: - I would recommend using multiple people for a higher hourly rate. This was move 1 out of 2. Hope the 2nd round is just as smooth. Overall: I would recommend using this moving company.

Poor customer service every month for the last few months. Manager and staff have been rude,…read moreunprofessional, and unhelpful. The security gate was constantly left open, even outside normal business hours, which made me feel unsafe about storing my property there. Communication has been terrible, and customer concerns are not handled fairly or respectfully. Very disappointing experience overall

From the owner: Storage Rentals of America in Houston offers secure self storage with flexible month-to-month…read moreleases, ideal for moving, business storage, or life transitions. Serving Oak Forest, Garden Oaks, Mangum Manor, and nearby neighborhoods, our facility features enhanced security measures for your peace of mind. On-site moving and packing supplies make the storage process easier and more efficient. Our friendly customer service team is available seven days a week to help you find the right unit or supplies. We proudly serve those stationed at Ellington Field Joint Reserve Base with tailored military storage solutions. Experience the Storage Rentals of America difference today!

Always go here to ship out parts and cores from my auto shop. Owner is always present and customer…read moreservice is top notch. Never had problems with prices or shipping. They also supply packing material if you don't have them to ship your items.

November 21, 2025…read more To: Lazhar Berkat, Owner. Adam Vick Branch Manager Texas Subject: Delivery of Wendell Davis personal effects to Tomball Texas subsequent damages, loss, and lack of communication regarding claim and assistance regarding claim. On October 18,2025 I received my shipment which was also packed and stored by vanexpress moving company. During delivery three (3) items were damaged beyond repair being: An LG 55" tv Model OLED55C8PUA Made 11/2018 A 58" Glass and wood with chrome desk A 49" full length mirror All of this had a fair value of $569 in good condition after consulting. All items were either broken beyond either due to the loading, storage, and unpacking which Adam Vick had taken videos of and knew all items to be in good condition. Originally we were told maybe a week to have the claim settled, it is now four weeks and the only thing the person in New Jersey would say was they would send a note to the company they filed a claim with. (Of which we are never copied on which we questioned but never got an answer. These items were reported by Adam on the same day (October 18) in the form of a claim Adam states. As of today, we have never received a copy of this claim after questioning Adam and his head office in New Jersey. To date or as of today, we asked this six (6) specific times. The day after the shipment and a couple of days after this we also asked Adam if he was sure if all items were unloaded, my sons' office chair as he needed it to do his homework. We received no answer about it, so we engaged the head office in New Jersey. After eight (8) days the chair appeared, and we questioned Adam if anything else was missing. He said no but we told him we were skeptical because we had to escalate the issue just to find the chair. He said no and we also asked his colleagues in New Jersey to please see if they could verify as we were still unpacking. After unpacking we noticed that Spanish porcelain figures containing lladro angel figurines as it was the only box marked porcelain figures and fragile being #4541 Angel lying down $48 value #4960 Curious Angel $55 vakue #4959 Angel Kneeling $109 value #4635 Guardian Angel with baby $40 value #4539 Angel Thinking $40 value #4538 Angel Praying $39 value Oppo 103 SACD/DVD Player $300 value Cusinart blender $29 So what we would like to do is to make sure this is common knowledge and we could receive and explanation why we did not receive a copy of the initial claim. We additionally would like to say 7 of the 16 clients bill of rights were not kept. Many pieces of furniture we had a carpenter come in and paid $424 on repair to make usable again . All in all was the only thing Adam was insistent upon was being paid for pickup and and drop off to the point of being insulting. We would appreciate your review and consideration in this matter. Sincerely, Wendell Davis

We made an out of state move with this company. We were happy with the staff that packed our house…read moreand their handling of our belongings. We were told the same staff would be on the other end unloading. We were also told that the trucks would arrive at the new location between 8-10am. When they didn't show up by 10am we called and were told they were packing the trucks and would be leaving shortly. The trucks did not leave for several more hours. All communication with the company from here on out was prompted by us otherwise we would not hear from the company. The trucks arrived well after 7pm and with a totally different crew. They were helpful but we were told they needed to leave by midnight to get back. It was a rush to unload the trucks We received items that did not belong to us and several items were missing. No attempt was made by the company to retrieve the items we did not own nor was any attempt made to our knowledge to find our missing items. Again our main concern was lack of communication after the packing was done, the late arrival, and the lack of effort to find our missing items. Would not recommend this company for a long distance move.

I was parked in front of my own townhouse while movers were working next door. One of them asked me…read moreto move my car, and I told him no because this is where I live and it's the parking for my home. Instead of respecting that, he told one of his coworkers that I was "one of those people" and said they'd just park their moving truck in the middle of the street. Look, I get that moving is hectic and they're trying to do their job--but that doesn't mean the people who actually live here should have to rearrange everything to make it easier for them. A little basic respect and communication would go a long way. Do the job you're paid to do without making it everyone else's problem.

Wow! My family had a big move from Houston to magnolia Texas. Our crew was CRAZY fast and insanely…read moregreat. Our furniture was perfectly handled. They got a job that other movers would have taken 2days to complete - done in a short day. My friend moved on the same day around the block and spent twice as much as we did. I also love that they offered free second hand boxes before the move, and if anything wasn't packed perfectly, they just swept it up and popped it in a box for us and got it to the new house! They were phenomenal.

I can't believe I found this gem for FedEx drop off. It in the same strip mall with Kroger…read more The gentleman was polite and efficient. Needed some help with the package due to his age. Not a problem. The store is clean and well lit. Plenty of parking in the front. I will be back.

Don't come here. If you have a ups return they won't treat you well. Very dissatisfied with their…read morecustomer service. Make sure you ask for a receipt, they won't offer one. They'll tell you to throw your package in a box out in front of the counter, I should have taken my package back but I took pictures to prove I had brought my package there.

Stellar Storage Safe fast efficient & affordable!…read moreThey handled everything Perfectly & under the worst circumstances (hurricane & no power) They got me efficiently moving effortlessly with a free loaner Truck if you get one of their premier 30x10 ft storage units Barbara Cash in all the commotion & chaos came through "Big Tex" Style - she needs a promotion & a raise!

The storage facility is clean and well-maintained. It is easy to access before and after business…read morehours. The staff is extremely friendly and helpful. The price was reasonable and they had a great move in special. Brenda is amazing. She is the reason I decided to use Big Tex Storage. She's extremely helpful. I had an issue at the beginning of my move-in. She made the transition smooth and handled everything with the upmost professionalism. She is a joy and a light to work with, and she has made a very difficult and move possible and more seamless. I definitely would recommend using Big Tex Storage for your storage needs.

Despite seeing bad reviews on here, I rented from the location anyways and I'm so glad I did. I…read morehad an amazing experience ! A young lady, "T", helped me and she was fast and super friendly. If you need a u-haul go to this location and ask for T !

Note: Incident originally occurred in October 2022. Review revised in December 2022…read more I had a VERY disappointing experience at the Heights U-Haul location on 34th St. I love writing reviews for excellent service, and fortunately I don't have many negative reviews submitted like the following: Per U-Haul's "guaranteed reservation" policy, they will give you $50 if you reserve your equipment/vehicle online (and a few other requirements), but your reservation could not be fulfilled as requested. I was not notified, due to no fault of my own, the cargo van that I had reserved was not available and wouldn't be for an additional two day. Long story short...the general manager at the location was LESS than professional and refused to give me my $50 Not a problem, I called U-Haul's toll free number, and a representative named Shaun apologized, confirmed that I did qualify for the $50, and restored my overall opinion of U-Haul. Take note of Shawn's handling of this situation and apply his tactics, Andre Laday (Heights U-Haul General Manager). I still highly recommend U-Haul for your equipment/moving needs, but BUYER BEWARE and know your rights should you decide to use the Heights U-Haul location. Whew! I'm spent. -That's all.