I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

EVERYTHING! My daughter came home raving about their stellar service! She was quite impressed with…read moreboth representatives with whom she came in contact. Her experience began with great customer service over the phone, with all agreements made promptly fulfilled. She was impressed by Crystal, who was extremely accommodating, helpful, and kind. My daughter was traveling all the way from Cypress to Alvin, and Crystal made sure that she was well taken care of, alleviating any stress typically associated with a big move like that. We HIGHLY RECOMMEND CY-FAIR STORAGE!

RecNation Storage made the whole process quick, easy, and stress-free. The price was great, and…read moregetting set up was incredibly convenient. Highly recommend for anyone needing reliable storage

we just resigned up with Recnation. excellent customer service both thru email and texts. they have…read moregreat support people well trained and courteous.

This is the best self storage facility ever! Garrett and…read moreVictoria were super help and very nice! I recommend the facility to everyone!

The property manager and staff are the most pleasant to work with and they are so professional…read more They spent time and answered all my questions. RATE THEM AT THE TOP.

My unit gets broken into. No cameras in the facility. Won't even give me a new lock because they…read morecut the old one. And then they wanna raise the pricing of the unit. Someone tell me how this makes sense. Manager acts like they don't care and do nothing for the situation.

I would like to take this opportunity to thank the managers at the Cubesmart at Cypress for…read moreproviding professional and courteous service to me over the past eight years. A few months ago, Debbi was helpful in explaining the policies about closing out a storage unit. She made the process less stressful. I also had good service from Doris A. I noticed that the managers work hard to keep the area clean and the gates working. There are cameras and lights for security. Thanks for the great customer service.

Kept storage here for about 2 years. Facilities were always nice, easy access, and Pete in the…read moreoffice was very kind and helpful! If you're looking for safe, local storage with an actual person on the phone and not a robot, use this location!

We just put our items in storage yesterday. No staff even during office hours. Climate controlled…read moreunit - AC not cooling. There are bugs all over the floor. Was sold a 10x18 unit and it is barely 7' across bc of an "AC room" in the corner. No one in the office to look at other units and had movers waiting to unload. Worst experience ever. Will never recommend this company - especially this location.

I was very disappointed the following: 1. I placed my order…read morewith the agent over the phone, and he advised me incorrectly 2. I was disappointed with the manager of the property, because, it was in her power to over write the wrong 3. The promotion they had offered is very much misleading. I was told the first month will be one dollar, but there's a admin fee. However, the manage stated, " January 1, 2024 is the beginning of a new month and the cost of the storage will be a different fee 3. I had to get a second storage. I am disappointed in the greed and trickery 1/2 star rating

Customer service is on point unfortunately I had to change of location. I rented a storage smaller…read morethan I wanted too and had to end my lease spoke with Rosa (manager) and she worked on my complete refund in less than 2 days. Since it was the 2nd of the months I thought I lost my payment but she was able to sort things out. Thank you!

Please don't let this company lie to you I'm about to have a list of reasons to stay way…read more 1) they will let you work out of your unit and force you to have insurance. But the insurance company don't cover break in 2 ) once moved out they keep taking payments from your bank account 3) there no one that watch over there property but for 10-15 min a day 4 ) you rent will be raised every year. 5 ) all vacant unit are left open I've been broken into twice though vacant This company care nothing but about mine I've been with them 5 year. The Houston wind storm took off people doors and they were unfix for 2-3 months I've been broken into twice and insurance don't cover. My neighbor next to me moved out and was charged three months after move out. My rent does nothing but go up! No regrets. Plus now I have put in my 30 day notice and was told I have no deposit there giving back. Stay way I'm going to have more people write honest reviews not paid one from the business owner

Is a very safe place for you to store your items. I recommend this place. Is very clean and it safe…read morefor all your stuff.

We rented a storage here for 11 months. We had no issues and no complaints. We received great…read moreservice each and every time we had to come in contact with someone. They are very affordable and I would recommend and use again. We had a 10X10 and were able to fit a Tree Frog play set and lots more house hold items inside. The lady who works there is super friendly. Side note- Cypress didn't have any heavy rains, while our item were in storage.

I have stored at this facility for a number of years. I store my RV there in a outside parking…read morespot. The facility has great owners and is a safe place. At one point I had my RV a 24' car trailer and a Truck camper stored there. Never had any issue. We are now planning to rent an interior unit for my fathers items. Cant beat this place for price and convenience.

I used Extra Storage in California and was very pleased. And now that I'm here in Houston for a…read moreyear, I thought about them again to store my things because of the price for one, but mostly Extra Storage Facility kept my things nice. In California, I had the inside building storage. I practically had everything in that one, furniture, clothes, shoes, suitcases, camera equipment, and Christmas decorations; there was no damage from the weather. And although I have the outside storage in Texas, I have just my luggage and boxes in this one; it will be the same way, with no damage because of how well the doors are sealed. One more thing, I like the easy access, a simple code, and a key!

This was the first time I've gotten a storage unit, but that has got to be one of the easiest thing…read moreI've ever done in my life. I signed on via website which was easy to use and fast. Easy to access, easy to find, the storage unit was clean and ready to go. Clear instructions. They provide a brand new lock. The facility was clean and well lit. A+ experience

This location has been awesome to us! We just signed all of the paperwork today and are extremely…read morehappy with everything. The representative mentioned in a different review(Ms.Sarah) is super nice, and made sure we got an awesome rate. On the topic of rate though, I accidentally went to the wrong storage facility with my reservation and they were shocked at the rate, and said they couldn't even get close to that, saying their cheapest unit was $20 more a month, and they couldn't lock in the rate, it would only be for 3 months. This storage facility gave no limit for my rate, and has truly been great. I will definitely be recommending this location to anyone who needs a storage unit.

Absolutely fair and hassle-free storage. They don't nickel-and-dime you with add on charges and…read moretheir representative (Sarah) is very nice and professional. The whole transaction was a breeze from start to finish. Highly recommend! Thank you, AAA!