This is a great Public storage. After shopping around for a storage place we decided to commit to…read morethis one. No contract, affordable storage rent, convenient hours, and protected. You are required to have insurance to rent a space there. They have plenty of storage sizes that will fit your needs. The property manager lives at the property so expect for your storage to be safe. Rochelle is who attended us and she was very helpful. The only thing I would recommend is for the wmployees to know about every charge that appears on the paper work that you receive when you sign up. There was a charge that my husband had a question on and Rochelle could not technically answer or provide the break down. She knew about everything else except that. Other than that I am satisfied with our choice.

this company is the absolute worst company I have ever stored service with not only do they lock…read moreyou in the gate they call the cops on you after being a pain. Customer on auto pay just a few minutes after the gate locked instead of just being courteous and open it, they don't even have a button for you to push to get assistance. You have to call the corporate and go through a whole process. Meanwhile, while you're sitting there doing that they call the fucking cops on you! Do not rent from these people they are rude disrespectful, and do not have any sense of customer service not only that they're never ever there during business hours

this place is the worse I'm paying for climate control unit and all my stuff is full of rat pee and…read moredroppings nobody ever answers the phone to even help

Had I known this was considered a "troubled property" I never would have stored here. That's why…read morethe hours are 9:30-6 due to it being problematic. there is usually never anyone in the office and today. I finally get a hold of someone and he was extremely unprofessional. I got to my unit to find RAT (not mouse) droppings all over my belonging and a heavy smell of urine. The property manager suggested cleaning my unit with bleach. This will be the last month I store there. I am already looking for a new property if you have an option go somewhere else.

Well service and fast, rental price was good but the mileage was high but I do recommend to buy…read moreinsurance it's only $15. Friendly staffs

The worst uhaul I have ever been to. Been waiting 3hrs at location for a truck. Don't come hereread more

my experience was very awesome Ms.Tiffany has beautiful customer service she was very helpful i'd…read morerecommend her to everyone Thank you so much Ms Tiffany

I should've read their reviews. Everything said in the reviews all absolutely true property manager…read moreor workers were not on site called over and over again no callbacks waited an hour. Couldn't access anything... shady shady business.

Albert at location 12335 Bellaire Blvd. Is extremely knowledgeable and helpful. He has stellar…read morecustomer service skills!

Great n convenient locations. Customer service works with our changes.Units are secure n well lit.read more

Management is trash Kimberly vandorean is so unorganized she says one thing forgets she told you…read morethen jump your ass later and you have to remind them you said exactly what she said she cannot keep employees always short staffed then when you pick up the slack due to her not having a assistant for months due to her firing them for unruly reason she blames you for the occupancy being low which is out of my control she bashes her husband which work for the company's brain vandorean in front of me she stated she could kill him in office in front of me due to him making a mistake with auction she is very rude very unprofessional do not work for them because even if you go above and beyond there no recognition no room for raises if you have kids or family you will not qualify for onsite living due to your children being a disruption she is all around bad management and just make shit up so she doesn't have to actually do her job

Great storage we recommend all our customers to rent storage space here because they are secure and…read moreclimate controlled as well and have a great customer service team managing the facility. Thank you Donna and Christine!!

Beware and Check your unit. This location is infested by vermin. My unit was damaged. All my…read morepersonal stuff is contaminated with vermin feces. Cubesmart does not want to take responsibility after insurance deny the claim. They know there's a problem. They even try to fix it but don't want to help their customer. GM and district manager are not even helping. You are on your own. Beware! Orange foams are used by them. An infestation of rodents is within their control, and the facility is negligent. They fail to set rodent traps or conduct routine inspections. I emailed you but no response either! Someone need to call me!

The storage is in a good location and the place is kept clean and safe…read more Chantel and Andrew are amazing people. They go beyond their job to help their customers. Chantal greets her customers by their names and that is just to tell you your stuff will be in the safest place. Thanks guys and keep up the good work.

Absolutely terrible customer service, rude from start to finish. It's completely unacceptable for…read moreany business to treat a customer the way I was treated. The staff acted as if my storage unit was coming out of their own pockets. Management seriously needs to step in and fix this, because the way things are being run right now is embarrassing.

I put my belongs in storage and they where damage due to water and I filed a claim and it has been…read more3 months now and they have a bad case of bugs and maybe even bed bugs, do not use this location, it's not clean and if something is damage they will not help to resolve the issue and the orange door insurance is a scam

I've been going here for years. There is new ownership and the people that purchased it appear to…read morebe very kind and very helpful with using the computers printing supplies or purchasing any items in the store. We need a company like this in our area and I'm happy to hear they are doing wonderful

really over priced they were charging me 2.25 just for one copy black and white and customer…read moreservice is really bad.. also place is super dirty and all over the place