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    Public Storage

    2.6 (25 reviews)
    Closed 6:00 am - 9:00 pm

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    Public Storage

    Public Storage

    3.7
    (3 reviews)

    I found myself needing storage for the first time in my life. In the middle of selling the house…read morejust need to get rid of some things that I don't want to place in the garage, so I drive by this public storage place everyday decided to give it a try. The people who help me, Josh and Janet we're really kind and helpful , answered all of my questions made it very easy and the price was more than fair to say the least. No pressure so overall it just a great experience it's nice to have this extra room to place things temporarily. I'd say give them a try If you have things that you just need to get rid of temporarily or declutter for whatever reason it's a nice safe place, Tons of cameras and extra security. Friendly people, easy to sign up I have nothing but good things to say about this place. Thanks Josh&Janet!

    Stay Away from this self storage! I rarely post reviews but want to share my negative experience. I…read morehave been a customer of this storage place for about 7 years, so a long time. Since I first got my unit my rent has increased 300%!!!!! My last increase was a whopping $60 a month!!! Not only that, but the same exact storage unit at the same exact location is advertised for $60 less than my increased rate. SO, they just gouge their longstanding customers because they know they can! A brand NEW customer off the street will pay $60 less than me for the SAME UNIT. I have tried to contact them to try to get them to work with me but it's basically impossible to talk to anyone!!! I advise trying any other storage place other than Public Storage. There is a very good place just down the street on Army Trail Rd. I moved and don't have a car or I would have already moved my stuff out. TERRIBLE CUSTOMER CARE - NON-existent. They only want more money, forget about customer service. YIKES!

    Public Storage

    Public Storage

    3.3
    (28 reviews)

    I stopped by the Roselle IL location ( property # 26824) to figure out a good size unit for my…read morefurniture that i would like to store. I met the most professional, sensible, positive, and warming Manager by the name of Princess G. She was very knowledgeable about her store had a answer for everyone of my questions without hesitant, offered great products to protect my furniture which were at great prices. I definitely recommend stopping by this location so your experience can be as awesome as mine. sincerely I. A.

    This review and decision to move out and discontinue all business effective next day with Public…read moreStorage is in response to how I was treated and talked to today by Monique at this location. I have never had issues with Public Storage in the past and this location was no different. Was happy with accommodations made for me, previously. Today, I was moving around things between home and storage and came across an old metal shelving unit in my storage garage. My truck bed was already full with items so I was not able to drive up to the garbage area with it loaded. In a hurry to avoid the rain, I quickly carried the shelf around the first row of garages and left it near the garbage to circle back with Monique to discuss if leaving it there was an option this one time. After quickly returning to my truck to grab the rest of my things, Monique came around the corner and in a very rude and charged manor, approached me with the very first question of whether or not I was moving out. Then on to the shelf being left near the garbage, then quickly scolding me for leaving it there. I was interrupted several times by Monique and not given the opportunity to even speak or explain my intention to ask her about the shelf after I was finished loading my backseats. Monique was incredibly rude, inconsiderate of the situation, and was too focused on the posted signage than to listen to a long term customer across Public Storage locations on what the situation was and what my intentions were knowing the rules already. I will be moving all of my belongings from this location and going elsewhere. Highly recommend staying away from this location in particular. 1 star is generous after today's interaction. Not to mention price increases every 3 months that have to be 'fought against'.

    Public Storage - selfstorage - Updated July 2026

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