We thoroughly enjoyed our experience here. The ambience was 1920's. A beautifully restored building. The service and food were wonderful. We had their meatloaf Wellington. It's was really amazing. I'm trying to duplicate it at home. The rest of the food and wine were amazing. After dinner we took the wine and finished it on the patio. A great end to the day. Since this is in a hotel we plan to stay here, at Nola, the next time we visit. read more

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The best part is the cool upscale decor and environment. Service average. Food was meh as another reviewer mentioned. The crab olive salad was bland with no flavor. The shrimp was overcooked and probably imported. We only ate here because friends invited us. Recommend pass this one by. read more

I visited here for the first time about a week ago on a Saturday. There was street parking nearby for which you could pay. The service at the restaurant was good. I ordered a cappuccino and the pontchartrain omelet. They both were good. The omelet could've used more seasoning but the milder flavor was still good. I would visit here again. read more

Had a decent meal at this restaurant tonight. The menu on the previous reviews was not available. Very limited options. The Caesar salad was great tho a little difficult to eat as u had to cut it up yourself. It came with their special bread in two wedges. Our dinners were were the BBQ shrimp again with huge piece of bread for dipping. The sauce was a bit over powering but hearty. The wine and cocktail list was perfect blend of all types. We had dinner at 6:45 pm and unfortunately the music provided in the restaurant contrasted with the live music in the entrance and trying to enjoy either was impossible. read more

Public Service - Caesar Salad - New American Near Me - New Orleans, Louisiana

This restaurant was in our hotel so an easy choice. There was lots of seating and a live band. We were able to get seated right away on a weekday evening. The food was good - we got the chicken and meatloaf Wellingtonand both were great. We didn't try the drinks but they looked good. They were accommodating for substitutions and allergies. Our server was very busy (I think she might have has the whole restaurant to serve) so there wasn't much interaction but I don't fault her for that as she was hustling! read more

Public Service - Interior - New American Near Me - New Orleans, Louisiana

Public service is just meh". Public service is located inside of the NOPSI hotel on Baronne. The food has never been that great so there's that. I do love my sweet bartenders who always know what to make as soon as I walk in the door. Shoutout to my guy Chris who always hooks up a great drink and my girl Ashely who handles the restaurant w| grace. I would go here for a nice drink, food, no in deed. Allegedly, there is a new chef in the kitchen, still doesn't help the fact that the food isn't great. I believe this place needs a big refresh. read more

Public Service - New American Near Me - New Orleans, Louisiana

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My family of three visited on 11/27/25 for Thanksgiving, and unfortunately, the experience did not justify the $337.14 price tag. While the service was genuinely excellent, the buffet food was a major disappointment. Most items weren't just lukewarm--they were cold--and the overall selection was surprisingly limited. This was an especially tough letdown because our visit was a last-minute decision to spend Thanksgiving with our son, who is stationed nearby with the Coast Guard. We drove in from Pensacola and were excited for a memorable holiday meal. We've visited New Orleans many times and have never had a bad dining experience--until now. We had hoped for a traditional Thanksgiving dinner, but the quality and temperature of the food fell far below expectations. Sadly, it was the worst Thanksgiving meal we've had, and we left very disappointed. read more

Amazing whiskey selection here! HUGE SHOUTOUT to the lovely ERIN JUPITER for the wonderful customer service and hospitality at Public Service! She truly went above and beyond during service and I could not thank her enough for my experience at the bar. First impressions are important right? She excelled and delivered to a T and I will forever remain loyal to the NOPSI Hotel. Thank you again Erin! You are the best HIGHLY RECOMMENDED!! UNTIL THEN!! ^-^ read more

Public Service - Michters 20 Year at the bar! - New American Near Me - New Orleans, Louisiana

A very overpriced restaurant inside the NOPSI hotel. I suppose you could go for the convenience of it. The food was generally good but it appears I got overcharged $9 beverage fee for just water. I didn't find out til later. The service was just ok. If anything, just got there for the bread and jam. On the plus side, there's usually live music and the ambience is pretty peaceful and serene. read more

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We decided to eat at our hotel's restaurant because the wait for food anywhere in the city has been long due to Mardi Gras crowds. But I would have rather waited an hour in the heat and crowds than eat here again. The food was SO bland and it took being ignored twice by one waitress, asking another waitress who forgot to bring it, and my husband physically getting up to ask for help, to get a bottle of hot sauce. The servers are hustling, but apart from taking your order and bringing your food, there was no other service involved. I ordered the flatbread which was anything but flat. The description included farm fresh eggs. I imagined a few eggs cracked over the flatbread and cooked in the oven, but they heaped a mountain of scrambled eggs on top, sprinkled a little bit of diced peppers and chorizo, melted a small amount of cheese and called it good. The only flavor was the oil and rosemary on the flatbread itself, but it was SO soggy from all of the egg on top that it wasn't even worth eating the bread. I was throughly unimpressed. I've only been upset by food and service a couple of times and I was noticeably saddened by this food experience. My husband got a shrimp omelette and grits. He said everything was salted, but he also wanted in on the hot sauce to bring some flavor to this meal. The fruit cup was fresh and sweet. Don't waste your time or money here for breakfast. It may suck to wait in line, but start your day off with something better. read more

Happy hour here is 4-6pm, and both the drinks and staff are amazing. I was well taken care of and had great conversation with the bartenders. The vibes here are classy, yet casual, and the music choices were great. I'm definitely adding them to my Happy Hour rotation. read more

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The service is awful and they'll probably never do anything about it because they automatically charge you a 20% service fee. The food is okay - nothing worth going there for. We had breakfast vouchers since we're staying at NOPSI, the hotel attached to this restaurant, but it was so terrible, we stopped using the vouchers. read more

3 stars just cause they are on OpenTable and you can make a reservation. The jazz band they had for brunch was not good and was too loud. Service was so slow. One of the people at my table didn't get the drink or food he ordered and the waitress never even apologized. read more

My husband and I stayed at the NOPSI for a few days while visiting NOLA, this restaurant and bar is attached to the hotel. We got a few drinks from the bar during our stay and got some brunch before heading to the airport. The service was fantastic 10/10, Miss Ella was our waitress and she was very sweet. My bacon was super crispy and my husband loved his French toast. Also their prices are very reasonable. read more

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Very sad. Really liked this hotel and particularly the Public Service restaurant in its early day. Been going downhill steadily ever since. Sunday brunch today was awful! Very slow service- even though the place was empty. Hip hop music the whole time - DURING SUNDAY BRUNCH! What are they thinking. We won't be back. Sad. read more

A group of us dined for lunch and my friend ordered the ribeye...45 minutes later, we were told they were out of ribeye and that they had been searching the kitchen for it but that our other other two entrées were ready. So our friend had to quickly decide on a new dish while our food was getting cold. The salad I ordered was missing three of the ingredients listed on the menu. They slightly discounted our meal, but we should've been told long before 45 minutes that they were out of one of the entrées. Will not be going back. read more

We stopped in for a late dinner and were delighted by the food and service. We were there for a date. We enjoyed mocktails and fresh seafood dinners. Cozy booths, nice lighting, and friendly and helpful staff. read more

The bartender , Reggie was top tier ! The food was mediocre; needs more options and make them local cuisines ! I had fun here with the amazing mixologist . He was sooo sweet and catered to my requests even made me a special house juice read more

Public Service - Here I'm drinking a grand Hennessy; must try it ! It's Hennessy, grand mariner , moscato and pineapple juice. - New American Near Me - New Orleans, Louisiana

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This place served our best bites in New Orleans! We went during Mardi Gras, and service was still tip-top. As a former server, I was impressed with how much the staff helped one another, ensuring prompt, calm service. I had a well-balanced dirty martini first- definitely get a drink while you're here. The Caesar salad was the best I've ever had! Crisp, lemony, perfect. I also had shrimp and grits, which I don't even like normally, which were a hit as well. read more

Public Service - New American Near Me - New Orleans, Louisiana

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Super disappointing. Was not greeted or attended to for like 15 minutes and they weren't busy. Brussels sprouts did not at all come out like any of the pictures posted or as expected. Practically raw. Pasta was just your basic you could get anywhere. Nothing special. Hardly any shrimp. No French bread to dip it in because they are trying to figure out what bread to go with. Drink list being updated so just have to go one by one on wines. So disappointing for Nola. read more

Public Service - Just your basic shrimp pasta. With barely any shrimp. - New American Near Me - New Orleans, Louisiana

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Be prepared to wait over an hour for food and drinks. We had a reservation for 4:45 only to be told the service doesn't start till 5pm. We have been sitting here since 5:00 and still haven't gotten our food. There's less than 30 people here total and the service is horrible. When there's something wrong they'll fix it no problem, Absolutely horrible service and takes way too long. I would never recommend coming here and I won't be ever again read more

Was in town and decided to pay a visit to my dear friend, Public Service, and she did not disappoint. The new menu items are on point (I recommend the oyster artichoke gratin) and the drinks are amazing. Thank you again!! read more

if you're hungry and can't go anywhere else, it's okay. We were early, starving and they had no wait. The wait staff is very relaxed and by that I mean we could have eaten and been out of there an hour before we left. Drinks are a no go, the bartender walked into the back as soon as our order was dropped with him and he didn't walk back for 30 minutes later. The waitress- was nice but I only saw her twice- when order was taken and once when the food was dropped. It's okay in a pinch. read more

Don't eat here. Grab drinks- and even that's a maybe. My old fashion had an actual orange slice in in it. One would think you can't find bad food in NOLA- One would be incorrect. read more

We love the NOPSI Hotel, where Public Service is located. It is such a cool spot. Can't really review the restaurant without mentioning the hotel. The lobby is so inviting with a great bar, many TVs, great outdoor seating as well. Now as to the restaurant we went for brunch, excellent menu and great staff and very helpful. We were there over two hours with friends and enjoyed everything about our experience. As you can see from the photos we ordered many things in addition to the coffee, mimosas and cocktails. I ordered the burger and my wife got the Po-Boy and both were delicious and makes you proud of the New Orleans culinary scene. Go for breakfast, brunch or lunch, or cocktails at the bar...all is beautiful at the NOPSI... Enjoy! read more

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This restaurant and bar is located at the Nopsi Hotel that we stayed at. We purchased a vacation package that included 5 All American breakfasts. It's a basic breakfast, but they give you options of meat, potatoes or grits, and your style of eggs. So it didn't seem repetitive. They get pretty busy, so service at times is slower. However, food and drinks, especially the grits and potatoes. read more

Public Service - Breakfast - New American Near Me - New Orleans, Louisiana

It's really a 3.5 review. What to get: Tasso Hushpuppies (oh....my....goodness) Brussel sprouts (order even if you don't like veggies) Arnold Palmer (one of the best; I think it's pre-made) The above were the highlights. I also tried the chicken wings and public burger. The chicken wings were fried perfectly, but lacked flavor. They also has a blue cheese sauce on them that I didn't realize before suggesting them. I'm not a fan of blue cheese. Nevertheless, even without the sauce, these wings were crying for plain ole seasoning like salt and pepper. The burger description sounded amazing; however, actual execution fell short of expectations. I love short ribs, but the patty needed seasoning. I requested medium, but the patty wasn't as moist and tender as I hoped it would be. Such a shame. The bun was soft like biting into a cloud. Strangely I couldn't taste the other ingredients (manchego, hickory sauce, crispy onion strings). I requested mayo and that helped a little. At $17, though, it should have been one of the best burgers I ever had. And it wasn't even close. The hush puppies were so tender and moist and flavorful. The description read pimento cheese, but I didn't taste any. The syrup was a nice touch. You get about 5 or 6 in an order and I could eat all of'em. The brussel sprouts were off the chain. They were seasoned well with lots of bacon, a hint of hot sauce and syrup?. There was something sweet in there. Lastly, the arnold palmer was so smooth. The perfect combo of tea and lemonade. Not too much tea and not too much lemonade, but jusss right. It's a beautiful restaurant. Great place to take a date or for some other special event, as long as you order the right thing. Service was great also. Our server was very attentive. The hotel lobby is also beautiful. The way they incorporated the old public service building features into the hotel is so nostalgic. See pics for more on that. read more

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During our time in New Orleans, we stayed at the NOPSI Hotel and Public Service happens to be an extension of the hotel/building. This place only opens twice a week: Friday, Saturday, Sunday from 07:30 am to 9 pm. For breakfast we were able to walk in with out reservations for dine in. You can get free coffee in the morning as a courtesy from the NOPSI Hotel as their guest. For dinner, you must have a reservation or else most likely you won't be able to dine in. But you are able to place a take out order. What we had for breakfast: Pulled Pork Eggs Benedict - this was delicious. I would get it again! Waffle - delicious, the syrup was yum and different For dinner: Shrimp and Grits - this was ok. I would not get it again. Too much grits, flavor was not all there. The one at Acme was much better! Spinach Artichoke Dip - this was ok. I would not get it again. Chips were flimsy. Build your own pizza. -this was good, the tomato sauce and sausage was legit Caesar Salad - this was ok, basic. The service was okay. They work hard running back and forth and try to be accommodating so it's understandable that they don't have time to be friendly friendly. read more

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DO NOT go here if you are trying to have brunch before going to the Saenger. We arrived at 11:20 for our 11:30 reservation and promptly ordered. we waited more than an hour and our food never came so we had to leave without eating to be on time for our show. all people without food started leaving once we discoved everyone waited more than an hour. read more

Reggie was awesome & friendly, served me a nice bubbly Rosè. Two days ago, also had excellent service & food! Sometimes tho, I've noticed the bartender slow & gone for a long time w/ no one in the restaurant, won't name him. The hostess is a sweetheart also. The Rotisserie Chicken Salad Slider was delish!! Very nice roasted chunks of chicken, fresh lettuce, tomato & the perfect amount of Dijon Truffle Dressing on a soft Brioche roll. Nice olive, cocktail onion & cherry tomato garnish. Patatas Bravas w/ Pickled Jalapeño were absolutely beautiful. Firm colorful little tomatoes & jalapeños w/ a nice dressing. A must side dish! Lamb Stew Au Gratin was very hearty & a perfect Irish Signature Dish. Loved it & soak up the bread mmm! Tasso Hushpuppies comes in four. Sweet & savory w/ sweet corn, pimento, cheddah fried w/ honey cane syrup. My driver told me that Public Service was where you'd pay your electric bills a long time ago. Every where here has history & I love that you can walk to so many places. The sidewalks suck & need help like the potholes in the roads, but the food has been delicious so worth it. Next time will try the Crab Cake Rex which looks like a Scotch Egg wrapped in crab on top of Avocado, Roasted red pepper & corn w/ aged balsamic & hollandaise. BEST IN NOLA FOR: All three & possibly the Crab Cake Rex since about four orders go out. read more

My husband and I had this grand idea to walk leisurely and catch a bite in the CBD a few days after Christmas but we totally failed to realize everything would be bustling due to the Saints vs Dolphins game on this particular day. Everything was insanely packed but we were absolutely delighted to walk into Public Service and see open/available bar tables at this hotel bar. The bar bites menu was small, as expected, but the ribs and rotisserie chicken quesadilla struck my fancy. The ribs were good but goodness, that rotisserie chicken quesadilla was dry as a bone!!!! Maybe I should've known that given that it is rotisserie chicken in the quesadilla (cooked again? reheated?) -- regardless, the gist of this review is to dissuade you from ordering that particular dish. For beverages, we enjoyed a glass of wine each. The bartenders were definitely hauling tail to serve everyone so kudos to them! Unfortunately, we felt that our bill was higher than the overall experience warranted. read more

Stayed at Nopsi so decided to grab an early dinner before going down to Bourbon Street. Decor is okay. Food was pretty good. Issue there were only two employees! Wait was ridiculous! I felt terrible for the bartender trying to juggle all roles. We had the smothered chicken, gumbo, Cobb salad and the burger read more

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It's ironic that a restaurant named Public Service would have such awful public service. You'd think that the staff would attempt to live up the name, but judging from all the reviews, not so much. The NOPSI hotel itself is beautiful and Public Service is a nice place. My friend made a dinner reservation for a party of 8 several weeks ago. The restaurant wasn't at full capacity for a Saturday night but the servers seemed like they weren't able to handle the dinner crowd. We ordered cocktails from their menu which took unusually long for the bartender to prepare. I'm talking 15+ minutes for one drink with multiple reminders to check on it. Also, they ran out of cucumber garnish for my drink, which would have been fine, but then they ran out of another ingredient. And another. And another. I was confused because it looked like a full bar but they ran out of so many common ingredients. The service overall was very poor and on top of that, we were hit with a 20% gratuity. I never mind tipping 20% or more when I feel like the service is good, but I felt like our server didn't care about our table since he was able to slap that gratuity on our bill at the end. He was nice enough but nowhere to be seen and rarely checked on us. We were looking for him most of the time. The food was so disappointing. The filet mignon was not tender and my New York strip was not consistently cooked throughout - the edges were cooked perfectly medium rare and the center was very dry. How does that even happen? I sampled a little bit of everyone's entrees and everything was mediocre. They really need to step up their game if they want to improve. There are dozens of other great restaurants in the area within a one mile radius. I don't think this place is going to stay open for very long... read more

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Came in and went to first bar on the lower level. Asked the bartender if bar bites were available. You should know that I literally parked across the street from the valet booth. I called to verify the time the kitchen closed. I arrived an hour before and the bartender told me the menu she had for bar bites was not currently active. So she walked over to the restaurant bar to retrieve the current available bar bites. I asked if I should join her because I was there to eat. She said it's okay I'll bring the menu back. So she came back with the menu, asked what I wanted to drink. I started my order with my water, then I was moving on to my cocktail and food when the bartender very rudely suddenly decided that she no longer was serving food at her bar. And sent me to the restaurant. read more

Public Service - New American Near Me - New Orleans, Louisiana

Walked all day through New Orleans so we decided to eat at the hotel. We ordered the Boudin balls (first time ever having boudin), and so glad we did. I had the roasted chicken club and my daughter ordered the margherita pizza. Food was good but we had plenty of left overs. read more

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Initially I though this was going to be another breakfast place in a hotel. I was absolutely wrong! The restaurant is located in the swanky Nopsi hotel (even stamped on their waffles!) the hotel is located in the business district of the city and is close to the French quarter. The high ceilings and light finishes give an ambiance full of daylighting. The warm tones of the brick contrast and gives a sense of warmth. The food is exquisite and the service was great! I had the pont chartraine Benedict and the seafood is so fresh and tasty topped with a shrimp creole sauce. The Nopsi branded waffle is perfect! I love the fact that they branded the name of the hotel and put the berries in the waffle pockets! It is crispy on the outside and perfectly cooked but the inside is so soft and fluffy. The reservation was so easy to make so definitely a great breakfast spot! read more

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Repulsive pontchartrain Benedict--worst eggs Benedict I've had in my life. The shrimp were not deveined, both crab and shrimp were bland and eggs were over cooked. I feel like I paid $25 to possibly get sick.. read more

Stopped here for drinks after a dinner with my parents. I wasn't drinking and was still a little hungry so I decided to try a couple of their appetizers. I sampled the gumbo which was chicken and sausage that night, and the Brussels sprouts which generally come with bacon but I asked if they could hold it to which the waitress was happy to do for me which I thoroughly appreciated. I thought the gumbo was excellent however my wife thought it was a bit on the salty side. This doesn't surprise me as I tend to like more seasoned foods that she typically does, again I thought it was great. The Brussels sprouts were simply amazing and will be a must for me next time I stop in for sure. I haven't tried the entrees yet but based on my experience with the appetizers I wouldn't think twice about trying them out. Will update once I do so. Cheers! read more

Public Service - Brussels Sprouts - New American Near Me - New Orleans, Louisiana

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We made reservations on Open Table, showed up to a very rude hostess. We asked if a booth was available. She said no but as we we were seated we noticed the booth next to us leaving. We asked to wait and she rudely grabbed our menus, made some snide comment we couldn't quite hear & left us standing there. My partner then rushed us out to find someone to report this to, told the concierge and left. I have never made a negative review and I get that everyone has a bad day but this was beyond that. Too bad because I was really looking forward to trying this place. read more

Great food. Even better service. We are staying in the hotel and had concerns with getting breakfast here as countless reviewers allude to late arrivals of meals. Quite the opposite for us. Service was great. Hospitality was gracious. Pancakes were absolutely delicious. Gotta be honest I'm staying in the hotel and am upset that I used one of my breakfast meals in NOLA to go to ruby slipper when I should have avoided the hype and simply gone down stairs for delicious breakfast. We will be going back before we leave! read more

Public Service - New American Near Me - New Orleans, Louisiana