Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

Brought in my laptop with hopes of possible GPU repairs (If you know laptops you know how much of a…read morepain this can be). Due to the age of it the owner Mike took the time to explain everything about it and how it wouldn't be worth the money. His honesty blew me away and was extremely refreshing. Instead of just trying to make a buck he was more concerned with being honest. Wish more people did business like this! Now that I am in the market for a new computer, I will be heading back to talk with Mike about building me one.

Wow-I was blown away by the owner Michael for his honesty and level of customer service!…read moreI took in my son's computer for repair and Michael looked at it quickly and gave me suggestions on what my son could do to fix it himself-at no charge! And if his suggestions didn't work to come back and he would repair it. Thank you for your integrity and kindness Michael! You've got yourself a loyal customer by thinking about service first and taking care of the client!

My father passed. I had his laptop and it has a bit locker security that I couldn't find the papers…read moreto, I was not able to get into the laptop. I dropped it off, paid a $40.00 deposit. I told him exactly what the issue was, to bypass the bit locker. He didn't need to diagnose it. I was told the repairs would take a week. One week passes, I get no call or update. I called and was told that it was a lot of work and he needs another week. Another week passes, I hear absolutely nothing, no follow-up call from the company. I called 2x more and was THEN told that they are really busy and backed up and needed another week. Another week....is all I could get from him as an update. Its been 1 month and a full week and he still never fixed it, nor did he ever call me to provide an update. I finally had had it and went to pick up my laptop and not use his business. He had taken some time to even locate my laptop when we asked for it back. I should have been more aware when I came there, as the store is literally stuffed from front door to the back and ceiling with electronics, in disarray and barely any space to walk in there. I should have been told at drop off how backed up they were, that it would take a while to even get to my laptop from the start. Had I known that, I never would have left it there to begin with. They also refused to give my $40.00 deposit back. Im guessing they need it more than I do. I do not, recommend this business at all. Unprofessional and deceitful regarding repair time frames and never reaching out to give me an update, not once.

Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Gave a great consultation! Was transparent, accommodating, and informative. If you need computer…read morework done, this is the place. He made an excellent impression and I look forward to giving him my business! Edit: I turned in my computer to Jerry on June 13 about 3 weeks after our initial conversation. He had it diagnosed, repaired, identified 3 other issues with it (not enough intake fans causing high temperatures, ram sticks in incorrect spots, and GPU sag) and fixed them upon my authorization for under 20$. The turn around time for everything was less than 3 hours. Honestly the time saved, other potential issues found and fixed, and expertise shown have made this the most incredible PC repair service I have ever used. He is worth every single penny. He is so considerate of your wallet it's refreshing. I will be going to him for all my future needs! (Copied from my google review because I want to shout Camtek out any way I can!)

Great customer service and extremely knowledgeable. He diagnosed my issue in no time and his…read moreprices are very reasonable. Highly recommend.

The service here is amazing! I came in for a simple laptop screen repair fix and the workers were…read morenothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!!

Myra noted, quite properly, that I had not made use of TechFix services. I thought I had made it…read moreclear in my comment that I really couldn't provide a valid review. I assumed that Yelp would take note of that, and not post it. I was wrong. However, in fairness, I am revising my comment. The service provided, including a very quick response, with the information requested provided, and prompt answers to subsequent questions, was "great," and deeply appreciated. So, I am modifying my evaluation to say that the service received was great, as far as it went. And, I am sure that TechFix would provide the services about which I inquired in a similar "great" manner, worthy of 5 stars.

I recently stopped by OfficeMax, located on Greenbrier Parkway in the heart of Chesapeake, to pick…read moreup some supplies for my Home Office. They have a great selection of products available. Admittedly, I'm not a fan of the big box stores but it is getting increasingly difficult to find local stores that sell products for the Home Office. Given the wide variety of products and the customer service that I received, I'm rounding up from a 3.5 to a 4 Star.

If I could put 0 I would. I tried to order wedding…read moreinvitations here because needed some last minute. It was August 8th. There was one lady ( had black curly hair in two buns) and no other customers when we showed up. She had a little attitude right away for no reason. We explained clearly what we wanted. We kept sending her the right design on canva and she would print an example out wrong and kept doing that. Her attitude increased as time went on even though we were extremely patient. She kept either printing the color wrong or on the wrong paper or wrong size. She would ask us to check what we sent and every time we sent her the exact right thing so it was on her end that she was printing it out wrong. While we were there like 10 people showed up mostly just to use the "print ur own" computers. She left while helping us for a total of about 20 min. To go help customers that showed up after us. Which is fine but then after she sort of blamed us for it taking so long when it was only taking long cuz she kept printing things out wrong and then leaving us for long periods of time. She rushed us SO MUCH and kept on saying u need to pay now or leave and just told us "she would fix the final draft" without showing us an example first. Which I was scared about because she had already done it wrong a bunch of times on her part. But she refused to show us another one and just said we had to pay or go away. This was for 150 invitations so yeah I wanted to make sure they were exactly right before they printed them all but I decided to trust her word that she would print them out right. LOL she did not. We come in ( August 10) and the back and front symbols on the invitation were completely different colors. Which in the one we sent they were the same so they should have come out the same. She clearly did something wrong. The manager there ( some large guy bald I think with glasses) first was defending her saying they only print what we send but then funny enough he printed it out and the color was the same on front and back and so it was clearly her wrongdoing. He was nicer and gave us a refund but He never even said "sorry" . All he would say is that there must of been a loss in communication. But never a sorry. And trust me we communicated our design and sent over the right design more times then we should have had too. The girl was soooo annoying to deal with. Also she kept saying they would be done at a certain time and then delaying it. Which would be fine if she didn't have an attitude on the phone when saying it. Like girl if you are mad about being the only worker maybe be mad at your manager not us. She was obviously understaffed but she had over a day to do them and if it wasn't possible she could have just told us that the day of and we would have gone somewhere else. They need to hire more people and people with better attitudes. GO SOMEWHERE ELSE FOR PRINTS!

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Highly recommend for any Apple related service no matter what the problem is . also for new sales !read more

My machine was repaired and works well now, but these guys need to learn to keep up communication…read moreand set expectations with customers. I shouldn't have to call you (twice!) for an update. If it's going to take 10 days - that's fine - but I need to know that upfront. My biggest problem was really the lack of communication. After dropping my machine off, I called the provider 4 days later to ask when I could expect the machine to be ready, and at that point they asked for permission to repair it. ??!! Isn't permission implied when you drop it off? Or shouldn't you have called me sooner if you needed permission? I was told it would be ready latest 2-3 days. 6 days later I hadn't heard from them still - I called back and it was then that they said they had received a bad part from Apple and had to reorder it. Later that day they called to tell me I could pick it up. If I had another option to take my Mac to for a certified repair, I would go somewhere else.

I had my daughters iPhone battery replaced within a day. A few weeks later had to bring my…read moredaughter's iPad for a battery issue. The guy was friendly and fixed within a couple days. I was skeptical of these repair places because you never know if someone's trying to upsell parts to make money. I got one price and no changes. Would recommend!

Omg he was so helpful I had just received a birthday…read morepresent, a very nice watch, but it was too large. I was asked by my boyfriend to wait and he'd fix it this weekend. So of course I removed a few links myself and in the process lost a pin. This pin completely disappeared into thin air! I pulled pins out of a couple other watches desperately trying to get this put back together. I gave up and decided this is it something I should not have messed with, but now it was too late and I needed to get this fixed. I didn't wanna go to the mall and deal with that so I just came to this location and gave it a shot. The shop guy (didn't catch name) fixed it and it's on my wrist right now and he was extremely helpful and the price was unbeatable. Thank o

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!