OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

This business is a gem when you're looking for a dying breed of experts who can fix anything…read moreelectronic like motherboards, relays, etc. Even I learned a thing or two and all I did was to find someone who can fix a fuse box gif my infrared sauna. Quite a trek from VA Beach but so worth it. Adam is knowledgeable, polite, professional. He is patient in explaining what they can do to fix, even keeping you posted every step of the way if they have to test the unit and even will call to ask if you authorize order of parts from China and approximate timeframe to receive the parts! Customer service and communications is already rated 5 stars. Today am picking up my fuse box. When it works, they will have earned 10 stars in my mind! Come give them their deserved expert business!

My father passed. I had his laptop and it has a bit locker security that I couldn't find the papers…read moreto, I was not able to get into the laptop. I dropped it off, paid a $40.00 deposit. I told him exactly what the issue was, to bypass the bit locker. He didn't need to diagnose it. I was told the repairs would take a week. One week passes, I get no call or update. I called and was told that it was a lot of work and he needs another week. Another week passes, I hear absolutely nothing, no follow-up call from the company. I called 2x more and was THEN told that they are really busy and backed up and needed another week. Another week....is all I could get from him as an update. Its been 1 month and a full week and he still never fixed it, nor did he ever call me to provide an update. I finally had had it and went to pick up my laptop and not use his business. He had taken some time to even locate my laptop when we asked for it back. I should have been more aware when I came there, as the store is literally stuffed from front door to the back and ceiling with electronics, in disarray and barely any space to walk in there. I should have been told at drop off how backed up they were, that it would take a while to even get to my laptop from the start. Had I known that, I never would have left it there to begin with. They also refused to give my $40.00 deposit back. Im guessing they need it more than I do. I do not, recommend this business at all. Unprofessional and deceitful regarding repair time frames and never reaching out to give me an update, not once.

I was looking for someone who could repair my LFYT light. The techs at Precision Tech Solutions…read morecame through for me with speedy repair! I can get back to work now thanks to Precision Tech Solutions! No job to big or small they can't handle... First class customer service!!!! If you are in the Hampton Roads area and need tech support. Precision Tech Solutions is the team you want to be on Brian L. Virginia Beach, VA

We work with David for professional IT and business support in League City and Kemah, TX. We…read morehighly recommend working with Precision Technology Solutions!!

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

under new management at least that what the lady at front desk told me. they also no longer do…read morerepairs on computers or motherboards

Great turnaround, communication, and customer service. Overall happy with my laptop upgrade!read more

It's not luck at all but a little research on Yelp that paid off nicely on locating PC Rehab…read more Thanks to two Elite reviews by friends Lance and Pat my old lap top runs great and my son has a "like new" computer to use for school. There is a lot of demand for PC repairs and locating the right one makes all the difference in the world. When I rolled up on PC Rehab they had great signage in a strip mall by a Farm Fresh Grocery. The lot, sidewalks and store front were clean and attractive. I walked in the store and was greeted by the owner Drew. The business was clean and presented well to customers. The workshop is semi visible in the rear. I discussed repair of my six year old Lenovo that had become bug ridden and needed an updated operating system. I agreed to have the system completely cleaned off which waived a diagnostic cost of around $25. Within 24 hours I got a call back from Drew that he had installed a new operating system with upgraded software and that is was running perfectly. I headed back to the store and my lap top was setting on the counter for pick up. The price for repair and install of new software was very fair. When I got home, turned on my laptop it indeed operated like it was just out of the box. The computer ran so smoothly that I was flabbergasted. Better yet, my son now has a computer he can use for his middle school classes. I think he was more over joyed than me and used it day one with not a single hitch. The professionalism and expertise by PC Rehab was amazing. In an industry where the consumer can easily be taken advantage of, or most likely have inept labor conducting repairs this was completely refreshing. I am already planning on taking another computer in soon. Thank you Drew...

I had a laptop with the black screen of death that needed repair. Though its old and needs to be…read morereplaced, there were a few files that weren't backed up and I needed the thing to run again. So, I came to yelp to find a computer repair shop and PC Rehab was relatively close and well rated. I took it in on a Friday around 10 am and got the call that it was done around noon. They had it back to me with no problems and running great again. The only reason I knocked them down a star was the price. When I dropped it off, I was told the diagnostic was $50 and when I picked it up the total came to $99. Given what I was told was the problem (replace CMOS battery that is maybe five bucks), a $49 charge beyond the diagnostic fee seems a bit high. In addition, I was not given a detailed receipt showing what each service costs. To be fair, however, I didn't ask. The service was fast and efficient and I take some of the blame for not asking more questions on the details of the charges. I would recommend, however, if anyone from PC Rehab reads this, to offer a detailed receipt for work done. All told, I would definitely return to these guys because they clearly know their stuff.