They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

I've been a loyal Best Buy customer for years so this experience was extremely disappointing…read more I purchased a dishwasher, and the installation was handled by a subcontractor (Tried and Tested, LLC). What followed was a complete breakdown in professionalism and execution: - The technician marked the job "complete" without ever showing up - My tenants took off work and waited all day - The technician arrived nearly 8 hours late - Unprofessional behavior occurred in front of a child - The installation was done incorrectly, causing a water leak and property damage Despite requesting a different technician, the same subcontractor was sent again. The situation got worse when a replacement dishwasher was scheduled without my request. During that visit, the technician dropped the new unit and installed a damaged dishwasher with a loud, faulty motor. At that point, I had to hire my own contractor out-of-pocket to remove, return, and replace the unit properly. This cost me time, money, and unnecessary stress. The lack of oversight of subcontractors is a serious concern. If you purchase appliances from Best Buy, I strongly recommend confirming who will perform the installation. This experience fell far below expectations.

Purchased an open box keyboard claimed to be in excellent condition, and no mention of any issues…read more Opened the box at home and the wireless receiver is missing. Thinking they'll surely make it right i returned to best buy and the manager Cedric refused to do anything but return it. I want the product i purchased as advertised, insane to charge someone $165 for something that doesn't have all the pieces. This best buy is garbage.

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

I was looking for a headphone adapter. A staff immediately came up to me to make sure I'm being…read morehelped. He found the item faster than me. The cashier was very courteous. It was nice to have that personal touch that an online purchase wouldn't have.

I just had the most pleasant experience at the princess anne Best Buy location! I was on the fence…read morewith purchasing the shokz headphones or the Apple ear pods and a salesman named Christopher was so kind enough to share his experience and his Knowledge on both and made it a pretty easy decision on my part. Unsure of the guys last name, but worked the 725pm shift on the 20th of April.

Fixed the cracked screen within 10 minutes. Didn't try to oversell us on upgrades. Explained our…read moreoptions clearly.

Brought my ps5 in because my toddler threw it down and messed up the hdmi port. They fixed but…read morethere was a small issue still with the new port and Bluetooth antenna. Both replaced free of charge and everyone was super great to deal

I brought my son's iPad here after he cracked the screen. After picking it up, we had a minor…read moreissue, so I brought it back to the store--not really expecting them to help, but I figured it was worth a shot. They stood behind their work, fixed the issue, and even took the time to show me exactly what they did. I've never experienced customer service like this from an electronics repair shop. It's usually hit or miss, but with this store, it's definitely a HIT! I originally came because they had five-star reviews, and now I completely understand how they keep earning them. They CARE, and it shows. You're not just a dollar sign to them--you're a person, and they genuinely want to help solve your problem. If you need a repair, don't go anywhere else. Bring your device here. You'll be treated with honesty, care, and a genuine desire to help!

I've got no complaints. I called because my phone ended up with a bunch of cracks in the screen and…read moregreen lines. Awesome. I called. Gave me 2 price options - aftermarket or Samsung. Aftermarket is fine with me! He had the screen overnight sent. I left a deposit. He called the next day. Said the screen and back arrived! Dropped it off. Not even 30 minutes later, it was fixed! He sells used computers, phones and cell phone plans as well. Easy to find. Take credit. Happy I got my phone fixed!!

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

Friendly and helpful store. Fair prices and a large selection of electronics and accessoriesread more

It's not luck at all but a little research on Yelp that paid off nicely on locating PC Rehab…read more Thanks to two Elite reviews by friends Lance and Pat my old lap top runs great and my son has a "like new" computer to use for school. There is a lot of demand for PC repairs and locating the right one makes all the difference in the world. When I rolled up on PC Rehab they had great signage in a strip mall by a Farm Fresh Grocery. The lot, sidewalks and store front were clean and attractive. I walked in the store and was greeted by the owner Drew. The business was clean and presented well to customers. The workshop is semi visible in the rear. I discussed repair of my six year old Lenovo that had become bug ridden and needed an updated operating system. I agreed to have the system completely cleaned off which waived a diagnostic cost of around $25. Within 24 hours I got a call back from Drew that he had installed a new operating system with upgraded software and that is was running perfectly. I headed back to the store and my lap top was setting on the counter for pick up. The price for repair and install of new software was very fair. When I got home, turned on my laptop it indeed operated like it was just out of the box. The computer ran so smoothly that I was flabbergasted. Better yet, my son now has a computer he can use for his middle school classes. I think he was more over joyed than me and used it day one with not a single hitch. The professionalism and expertise by PC Rehab was amazing. In an industry where the consumer can easily be taken advantage of, or most likely have inept labor conducting repairs this was completely refreshing. I am already planning on taking another computer in soon. Thank you Drew...

I had a laptop with the black screen of death that needed repair. Though its old and needs to be…read morereplaced, there were a few files that weren't backed up and I needed the thing to run again. So, I came to yelp to find a computer repair shop and PC Rehab was relatively close and well rated. I took it in on a Friday around 10 am and got the call that it was done around noon. They had it back to me with no problems and running great again. The only reason I knocked them down a star was the price. When I dropped it off, I was told the diagnostic was $50 and when I picked it up the total came to $99. Given what I was told was the problem (replace CMOS battery that is maybe five bucks), a $49 charge beyond the diagnostic fee seems a bit high. In addition, I was not given a detailed receipt showing what each service costs. To be fair, however, I didn't ask. The service was fast and efficient and I take some of the blame for not asking more questions on the details of the charges. I would recommend, however, if anyone from PC Rehab reads this, to offer a detailed receipt for work done. All told, I would definitely return to these guys because they clearly know their stuff.