Got our newer Samsung TV repaired at this establishment a few months ago due to problematic…read morebacklights. In the process of them fixing it, our TV got destroyed even more! The repairman offered to replace our TV with the "same" comparable kind instead of fixing ours, while using some parts of our TV. He was frustrated when my fiancé came in to check on OUR even more broken TV and the replacement TV thinking we didn't trust his work! Seriously, we aren't just gonna willy-nilly take some replacement TV without at least seeing what went wrong with our original one! We ended up taking the replacement TV (which turned out to be a year older) but it only looks the same on the outside. The quality isn't the same at all. This was really apparent when we gamed with our TV and the default settings showed the graphics significantly darker than our previous one. We spent a good time tweaking the settings to get movies and games showing just right. Even then it just isn't quite the same. Do not get us wrong, the repairman himself was a nice guy. We're just extremely disappointed that we lost our new TV due to the carelessness of the establishment.

I went in to fix my ProScan TV, and I'm not gonna lie, I was a little let down when the guy said he…read morewouldn't fix it cuz it's not worth it to him to do so. However, he did tell me he can sell me a TV, and we did go on this weird side tangent to look up things about certain levels of tv series. At the end of the day though, I bough a Vizio P series that supposedly on some sales retailers can cost up to 1300 dollars, and he sold it to me for 269. Now getting a 65 inch in general can cost more than that anyways, so I felt like I got a great deal overall. So if you want to buy a TV for way below market price, I'd say to go here to at least compare.

Fantastic experience over the past few months specifically dealing with manager Larry. However, all…read moreinteractions with other staff just as strong, My visit began with attempting to replace under-counter lighting to match with others in the kitchen. It was far more comfortable Mo located than expected with multiple trips and calls to get it right which did occur. Super service and highly recommend.

I want to commend Lindsey for her OUTSTANDING customer service. I was completely impressed with…read moretheir professionalism and customer service. She made the complete process of ordering the batteries too easy. Maytag Aircraft LLC who operates the Defense Fuel Supply Post Craney Thanks you for your Hard Work and assisting us in locating material needed to restore our asset for continue support of the Warfighter and the Navy. Again, Bravo Zulu Lindsey.

horrible customer service over the phone and worse prices! Dude had no respect for common questions…read moreand no substance in conversation.

Excellent. Efficient…read more Walk in. Handed them my phone. Repaired my cracked camera glass. In 28 minutes I walked out with my phone repaired. Cost $39 That is my entire post. They are as quick, professional, affordable and efficient. The end.

I was in early on 4/24/2026 with what turned out to be a small problem. Hanna, the young lady that…read moresolved the issue in record time was amazing! She was competent, confident, articulate and all around a pleasure to deal with. Thank you Hannah... I'm hoping for another problem so I can come back. Keep up the GREAT work!

Good communication; fixed my phone in 25 mins and they came to me. Great experience overall.read more

My 90+ year old grandmother contacted Tidewater TV & Appliance for help repairing her television…read more She is not particularly tech savvy and had simply messed up the Input Mode, changing it away from her cable box to something else. She believed that the snow and lack of volume meant the television was broken. It took me five seconds to correct it by changing it back to HDMI. The technician told her that her television was broken and she'd be best off returning it, or sending it to them for costly repairs. They intentionally fleeced a 90+ year old woman out of $69.50 and attempted to con more. These people are absolutely disgusting criminals. I have contacted the BBB about them. Avoid this company - there are far more reputable ones out there.

Beware they are also listed under Same Day TV Repair read my review. I reported them to Better…read moreBusiness Bureau. This company has no integrity at all. These are all the names they go under it's probably moreTV Repair Norfolk Tidewater TV & Appliance Same Day TV Service Factory TV Services Television & Radio Service Service Repair

This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.