Had a Dell laptop that was about 3 years old and was not performing in any way it should have been. I tried fixing and replacing the DC Jack myself. That's another story, a fail to say the least. I searched for a repair shop and came across MRO and boy am I glad I did! I was very skeptical and weary about someone possibly trying to take advantage of me (money wise). Mike was very friendly, patient, likeable and even more knowledgeable and helpful. He took a look at my laptop and we discussed and laughed at my subpar repair attempt. Within minutes of turning it on he was able to tell me exactly what was wrong and why. He answered my many many questions and was very detailed about everything he wanted to do to fix my laptop. He advised me about what I should do based on what I'd be using the computer for. So many things wrong with my laptop I thought I'd have to just get a new one. It wouldn't hold a charge, touch pad stopped working, slow, s l o w, SLOW!!!! No antivirus protection anything. Whew. I picked my laptop up a few days later and I lie to you not, IT'S FASTER AND BETTER THAN THE DAY I BOUGHT IT!!! I couldn't believe it! I'm so grateful I trusted Mike with my laptop. 10/10 would recommend and MRO will be my computer place! Do yourself a favor and allow this amazing company to take care of you and your needs! You won't regret it. read more

Brought in my laptop with hopes of possible GPU repairs (If you know laptops you know how much of a pain this can be). Due to the age of it the owner Mike took the time to explain everything about it and how it wouldn't be worth the money. His honesty blew me away and was extremely refreshing. Instead of just trying to make a buck he was more concerned with being honest. Wish more people did business like this! Now that I am in the market for a new computer, I will be heading back to talk with Mike about building me one. read more

Wow-I was blown away by the owner Michael for his honesty and level of customer service! I took in my son's computer for repair and Michael looked at it quickly and gave me suggestions on what my son could do to fix it himself-at no charge! And if his suggestions didn't work to come back and he would repair it. Thank you for your integrity and kindness Michael! You've got yourself a loyal customer by thinking about service first and taking care of the client! read more

Great technical and customer service! I had a ~9 year MacBook that needed a battery replacement. MRO employees were friendly, transparent, and reasonably priced. Would definitely use their services again. read more

I took my PC in here with some troubles and within 5 minutes Mike knew exactly what the possible causes were. Pleasant to work with and very upfront about all the work he would be doing, what the cost would be, and provided updates along the way. If you're in need of a PC repair or want some advice to build a new one, MRO is the place to go. read more

MRO Computers - IT Services & Computer Repair Near Me - Chesapeake, Virginia

I can't thank this company enough for fixing my Dads laptop. It was running extremely slow and everything we tried didn't work. I was able to walk right in and be seen . The employees are amazing and very informative. I was giving an invoice with the price and it was extremely reasonable. I received a call from the owner the next day . Informed me of another issue and also was generous enough to add extra ram at no cost. My Dads computer works amazing now . The price is amazing and they actually care about their customers. read more

If you need ur computer fixed, or if u dont know jack shit about computers this is the place to go. Michael, the owner of the establishment is awesome, he takes good care his customers. David and Michael, thank you! And Michael Again, thank you for ur service -kiara lake -jacky v. read more

I went in to get some screws for a CPU I had installed. Without seeing my CPU or the motherboard MRO was able to help me out. Great customer service. I got home and was back up and running in mins. Thanks! read more

I was drawn in here by the title, what is this store about Computers & Astronomy!?! They build all of their own computers here! Bonus if you have very specialized needs, for some people a custom build is really the only way to go. Sooooo many telescopes. Gorgeous. You can't touch them though. Put your hands in your pocket if you have a self control issue :-) I was greeted, asked if I needed any help. When I declined assistance I was told that if I did end up needing help he would be right over to assist. I saw bags of assorted screws for sale $5 each. Computer time can be purchased in 10 minute increments $5 for 30 minutes. There is a zerox copy machine here. And an area with a cutting board and assembly items for putting together reports etc. There is also a sitting/couch area and a few toys around. I saw a few kids playing on computers. This place looks like it was once some type of a fast food restaurant. read more

I always trust and will recommend MRO Computers to everyone. They got my laptop MAC fixed in only one and half hour yesterday. The payment is transparent and Mike will let you know what your are paying for. The high efficiency of the service is the most amazing repair experience I've ever had since I came to the USA. The owner also responds phones call very quickly and sets up convenient schedules for you. Definitively exactly as their slogan "MRO is the place to Go" they just are the Best of the Best in all Hampton Roads Area. read more

Mike Sr. Is AWESOME! I brought in my LAPTOP one late afternoon in hopes that I would be able to have it repaired. I wasn't too sure as it had been acting extremely weird for weeks. Mike took his time opened it up, explained some things to me that only him or Albert Einstein would understand hahaha. Never the less he said he'll see what he can do and in 2 days it was repaired and I didn't have to go out and purchase a new one. I highly recommend his services. From one service member to another. I thank you for your services to our nation and to our community. Fellow disposaleer OUT read more

Had a great experience today with this outstanding local company. In fact, I signed up for yelp just to write them a review because the interaction was so good. Their staff was very helpful and made sure I had what I needed for my repair. I will definitely be back for their help again in the future. If you do not know about computer repair you can trust the guys at MRO for their professional service and calm helpful attitude. I am also interested in the astronomy link and will go back to learn more about this in the future. I do not write reviews much but these guys deserved the thumbs up for their outstanding service. read more

Just visited the new location on Old Greenbrier Road, and I have to say these guys know what they are doing. All the employees are hard at work and what brought me here was all the word of mouth referrals from other business owners that I know. Definitely recommend MRO Computers a veteran-owned company to service your computer and network needs. read more

I was searching for a couple of days for a computer repair place and I found this place and i really and highly recommended. They are super honest and fast. I really like the places like this, where people go straight to the problem and know what are they doing. Thanks a lot guys. read more

I wouldn't take a broken pencil to these guys. I went in and told them of the problems I was having, after 2 days they said it was my main hard drive that was the culprit and they could replace it for $320 on top of the $45 I paid them to look at it. Two weeks later all the original issues were back! When I called them they said it would take more money to fix the same problems I went in with. When I pointed this out to them they said they had customers and had to go. Go anywhere but to these guys! read more

Terrible! I went in to have a virus removed and they wiped out the entire hard drive and did not back up the files---even though I paid extra to have this done. They charged almost $100 more than the quoted price of $180 and were a week late in the delivery time. I was better off with the virus. I would have saved money, kept my files and would not have had to reinstall everything. Jerks. read more