The service here is amazing! I came in for a simple laptop screen repair fix and the workers were nothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!! read more

Myra noted, quite properly, that I had not made use of TechFix services. I thought I had made it clear in my comment that I really couldn't provide a valid review. I assumed that Yelp would take note of that, and not post it. I was wrong. However, in fairness, I am revising my comment. The service provided, including a very quick response, with the information requested provided, and prompt answers to subsequent questions, was "great," and deeply appreciated. So, I am modifying my evaluation to say that the service received was great, as far as it went. And, I am sure that TechFix would provide the services about which I inquired in a similar "great" manner, worthy of 5 stars. read more

I took my phone in to get the camera fixed. They said they were gonna call me when they got the part, didn't call me till the day i wanted it fixed. Then when i went in to get it fixed they said its a possibility to break the screen, but it should be fine. They fixed the camera, BUT THE SCREEN BROKE. They didn't have the part on hand and i had to go without a phone for the whole weekend. They gave me a phone to borrow but it had to be connected to the wifi. When they got the part i came in and the new screen they gave me cracked literally the same day. I have had my phone for 2 years and have never cracked the screen with no screen protector. But now i have a cracked screen. They were nice people but the headache was not worth it at all. read more

they diagnosed what was wrong and gave me a realistic timeline of the repair. was reasonably priced and the repair worked great

I've used their services four times now and I found them polite helpful and reasonably priced. The turnaround time on my phone was very quick. read more

Awesome customer service awesome support.. had an iPad repaired there, they did awesome work

Wow where do I start.. Let me start off by saying I found a diamond in the ruff!!.. My iPhone Xs had a pinhole crack in the camera lens( I have no idea how that happened with a otter box case ) who knows, back to the review.. I put a picture of my iPhone on display showing the area I needed replaced,the first quote was $45 which I thought was pretty reasonable until I received another quote for $25,I was sold!! The $45 quote was much closer to my house but the $25 was cheaper and much more to the point as well,(as far as how long it would take to repair it)..the owner name is Myra and she said it would take 20 minutes which ended up being about 10(no joke)!!.. she was kind and inviting and very professional.. if you're ever in the Hampton Roads area of Virginia and you need your phone fixed I highly recommend this establishment, you won't regret it!!...Thank you Myra read more

Very professional and fast service. Probably paid a little more than other quotes I got, but the quality of service can't be beat.

Brought in my Bluetooth keyboard when every other shop denied me. Professional, quick, fair prices, this place is where I'm bringing my electronics from now on. Keyboard was too busted but he didn't charge me and tried his best, which I appreciate greatly. In a world that will nickle and dime you for everything, this place is a diamond for those who want to repair and not replace. read more

Have used this service once a long time ago and was pleased. Recommended it to a friend. She took her phone in, got quote for what she wanted, left it. Was met with a very rude, condescending older man. Was not happy with treatment but chose to get it fixed there anyway. Picked it up and they did not do what she'd asked them to do. She had to work so her bf took it back to get what she paid for. He was met with same condescending man who said it wouldn't be free. Has yet to pick it up. I will never recommend the place again no matter how good they might be. If they can't recognize that they are in a business for customer service and treat customers appropriately, as well as stand behind their work, and fix their mistakes for the original quoted price, then they don't deserve business. read more

Best prices in the 757 and fixes cracks no time. I was about to get it fixed on my lunch break

Used a groupon. Immediate service and phone was perfect after they repaired my screen. Would recommend

My story. Went to TechFix with a very sick iPhone 6 Plus. Old technology, but I really wanted to save it . It had taken an unfortunate dive into my fortunately clean toilet. I applied all the DIY tricks in my pocket, to no avail. I was hopeful it could be saved because I was receiving text messages...but concerned bc screen was unresponsive. At TechFix. They offered immediate "while you wait" support and a reasonable fee to replace screen ($60 - parts and labor). Technician tried 3 different screens, but still could not get phone to respond. DX = fried motherboard. All hope lost. But, when I asked the fee, they said ZERO dollars. No charge for their time. Then, they kindly pointed me to swappa.com for used iPhones. A perfect event would have included repaired iPhone, but darn, this was "near" perfect. Great folks. And I got to meet Fenway, their little Boston Terrier. (No question here about fan.) read more

Always dependable, cheerful, knowledgeable and cheaper than the competitors in town. I love using the same tech shop for all my family's devices. Great to have the continuity. I find it helps in so many ways to be a repeat customer as well. read more

Bottom Line Up Front: -Not a fancy shop... No fancy salesmen... Just people that fix stuff. -Very matter-of-fact. Best case, worst case, price, time required. -I'll go back if I have a need for a cell phone repair. Full Story: I shattered my iPhone 5 screen. After deciding that I'd rather replace the screen than replace the phone I initially went to the Apple Store for the repair. However, the unfortunate event that resulted in the shattered screen also tweaked the frame just a bit... not much but there was a noticeable deformation. Because of that the Apple Store said it couldn't be repaired properly and declined to attempt it... and contrary to what one of the other reviewers claimed, Apple will not "give you a brand new phone" if they can't fix it. But, I digress. I stopped by TechFix to see if they would attempt a repair. The guy told me he'd do it for $60 as long as I understood that there might be some discoloration in parts of the screen due to stress induced by the warped frame. $60 and 20 minutes later my phone was like new, except for the slightly warped frame and some pretty cool battle damage to the black coating that happened when I inadvertently ground it into the concrete sidewalk. Oh, and no discolorations. read more

Quick easy service. Phone was repaired on 20 minutes, Iphone 5s lcd screen was completely shattered, but he fixed it for $60 in less than 30 minutes. It's a tiny space in a shared building. Don't expect a fancy shop but expect fast, well priced service and a phone as good as new (within reason depending on the damage). Save money, most stores charge at least $75, I know the Apple store charges $109. read more

DO NOT TAKE YOUR PHONE HERE, go to Apple and get it done PROFESSIONALLY for LESS. Apple only charges $109 to replace the screen, mic, and home button AND if they can't fix it properly they will give you a brand new phone. The customer service here was terrible. I got my screen replaced, and when I got home I realized there was a line on the screen that looked like a smudge but would not come off. I came back in that Saturday. The guy said he saw the line but it was not visible if I turned my brightness up. After explaining that I didn't purchase a new screen for$115 to have a line on it, he finally agreed to replace it. It looked ok in the light, but I get home and notice there's an even bigger smudge line covering the front camera and causing it to have a glow. I call him immediately and he tells me to bring it back in on Tues, so I do. His wife is there this time and they both decide to give me a hard time. Before even looking they said there's nothing we can do for you. Eventually after some back and forth they agree to replace the screen again. The line is still there but has now moved to the middle of the screen. They tell again me there's nothing they can do. Then they offer to refund me $5 or to put a broken screen back on and keep $35 for "their trouble." Their trouble of giving me three damaged screens that weren't properly installed and wasting my time. Then they sarcastically suggest I take it to apple but add that they won't fix anything because I voided the warranty by bringing it to them. I took it to apple the same day. They saw the defect and immediately knew there was an issue with the LCD being loose. They were nice enough to fix it for FREE because it was a minor issue. I should have saved all the headaches and come straight to Apple. Lesson learned, don't trust shady third party businesses. Trust the professionals that stand by their work. I'm pretty sure most of these reviews are fake because there is no way I was the only one to experience such terrible customer service. Would give negative stars if possible. read more

TechFix - Apple service ticket for repair after this place incorrectly repaired my screen. - Mobile Phone Repair Near Me - Norfolk, Virginia

Reasonable cost, professional, friendly staff, and a quick turnaround - what more can you ask for? I cracked my Nexus 5 screen and needed it repaired. I found them through an Amazon Local deal and am so glad I did. They gave me a quote over the phone after confirming my phone's model number and looking up the cost of the part (screen). The part arrived within a week and after dropping off my phone, they had it ready within an hour. Phone was repaired well when I picked it up and they test the camera and make a call to ensure everything is in good working order before giving it back. One small disappointment - they are only open 10-5, M-Sa. Would be a little more convenient if they were at least open until 5:30, so you could get there after work, but not a deal breaker. Highly recommend! read more

I took an IPhone there with a cracked screen to be repaired. It only took about 15 minutes if even that. He did great work and the cost was $75. Very impressed. read more

AMAZING! So, my phone was a little more then damaged. It fell off a moving car and was ran over by another car. When I brought my phone in they were super friendly and fast. I had brought a yahoo local coupon and ended up only paying $55 for everything, which was more then just a shattered screen. They fix was perfect and it is as good as new. If I ever need anything at all for my phone I will go right to them and suggest them to everyone. Great prices for such great service and you can't beat the fun and friendly environment. read more

Cheap and quick fix in a short amount of time. Had it ready when I got back and was easy to pay.

Chris helped diagnose a technical problem with my iphone 5. He did the troubleshooting in 10 minutes while I waited. The phone was toast but it was super helpful knowing that. I'll definitely come back here again. Thank you very much! James read more

Was having issues with my iPhones charging port and took it in to get it replaced. They cleaned it out and got it working like normal without replacing it and told me to bring it back if I had any continuing issues. No charge! Great customer service will certainly be back there if I have any future phone issues. read more

Did a great job on my iPhone, screen was smashed and missing a huge chunk , he replaced it and at the store couldn't get my camera to fix. He explained why it wasn't working but he has attempted to put two different cameras in, today out of the blue my camera are working and my phone looks bran new ! Great customer service and quality prices defiantly will be coming here for any more issues . read more

They fixed my phone super fast! However prices went up since summer for about 35 dlls and that kinda a bummer! Specially for those of us that always have a cracked screen. UPDATE: my screen is coming off. Prior to leaving their business they did tell me that was one of the things that could happen. So I called to ask if they could glue it back or try to fix it and the lady (rude as 90% of the time) says she doesn't know if they can and there will definitely be a cost to it. Hmmmm why? If you knew it would happen shouldn't it be cover by you? It's just glue! But no she refused to whatever I'm not driving 25 min for her to be rude to me and charge to fix something they know happens due to their job. Just take your phone to apple and DONT waste your time with fake parts and rude people. read more

Something fell on my phone's screen and cracked it. The touch screen was affected so I was unable to use my phone until it was fixed. I thought I wouldn't have any issues with TechFix given the reviews but I'm not satisfied with the repair. Pros: -The part came in when they said they would. -My phone was fixed when they said it would. -My screen is no longer cracked. -The touch screen is functional. Cons: -The woman was really friendly but the man who actually did the repair made me feel like I was inconveniencing him with my business. -There is a blue dot on the screen that the repair guy said he tried to fix but couldn't. -The cap on my front facing flash was not put back and we had to go back. Luckily we were only a few blocks away so we went back and he dug around for the part and put it back so there wasn't a hole in the front of my phone. -There are two horizontal pieces that go over the front facing speakers. They were not straight and the one on top actually flipped up when I was wiping the phone. This time we were still in the parking lot so I ran in and was like "whhaaatt?" I could either have him put a blob of adhesive and then have a blog on my phone or take it home and carefully put some crazy glue on it myself. -My phone has a halo. Thankfully you can only see it in dim or no lighting. This is because the case wasn't put together properly so there is a hairline separation between the pieces in several places on the sides. This allows light to shine through and when the cover is on it looks like a halo around my screen. I could have lived with the first four cons but the fact that my phone was not properly put back together really ticks me off. I probably could have watching some YouTube videos and achieved the same results. In fact, I'll probably do that in order to avoid having to pay another company to fix the repair. I don't like the idea that my phone could potentially separate on me. Overall, I feel ripped off but I'm trying to be happy that I have a phone that doesn't have a cracked screen. read more

It only took 15 minutes max to fix my iPhone 8 plus. Myra at the front desk was super sweet and had great customer service. Great place to get your phone fixed & not too expensive on groupon, 10/10 recommend!!! read more

My android phone suddenly lost output at the headphone jack. I emailed techfix asking if they could handle the problem. Instead, they sent me a detailed series of steps to take to diagnose/fix the problem. And I mean detailed. As it turned out, the first step did the job. So they gave me a ton of expertise for a thank-you. read more

These guys were fantastic. I brought in my laptop less than 24 hours ago and they got it fixed up and running and back to me today. Way better than Geek squad. Great prices, very quick and professional. read more

Do not recommend one bit. After getting my screen fixed by them and going to them 3 times within the 15 day warranty period, my phone officially stopped working. Before it stopped working, it would heat up to where the phone was hot to the touch and an error message would pop up saying the phone can't be used because the phone needs to cool down. All this after my Touch ID stopped working multiple times and most recently, my screen felt like it was separating from the backing. When I went back to them for that issue and they said it was the back casing of the phone and not the screen. Not really sure how that happens, especially with them being the only ones being in my phone. I was tired of going in and out of that shop every few days and finally just went to Apple and got a new phone. Should've done that in the first place and saved the $80 some dollars I spent there on this worthless establishment. The guy that works there has no personality or customer interface whatsoever and makes it seem like your a nag. I had read a few horror stories about this place and figured they were just working out their kinks but do not go here. You're going to waste your time and money here, just leave it to the professionals at Apple. read more

I own a series 3 Apple Watch and needed a new protector for my screen. These are very hard to find. Most places do not carry them. The folks at Tech Fix said they could get one but to please stop by. I did and they had one in stock. They removed my old one and installed this one and barely charged me anything. These folks are great. Give them a chance to repair your device. I would go back there again for any tech concern. Thank you. Oh and I almost forgot, you must stop in to say hello to Fenway!! read more

Quick service and reasonable prices. They replaced a shattered iPhone 5S screen in about 15 minutes for $75. Friendly, courteous.

Fast, reasonable, and friendly service! My screen on my iPhone cracked. They replaced it in about 20 minutes. I'm happy! Cost less than others quoted me to take longer to repair. read more

Hey we're very professional and thorough. They were quick with service and it was great quality. Highly recommend for Mac products!

I've used TechFix to repair broken screens on two different phones. Each time they were very professional and expedient. The repairs have held up perfectly and the screen protector I purchased from them for $10 has already paid for itself many times over. Highly recommend. read more

I've had my phone fixed multiple times by TechFix and despite some minor issues with the other encounters - they overall were a great place to get my phone fixed. They were cheap, quick, and easy. This time however, has completely changed my outlook of the company. I went on a Friday morning to have my front and back screen replaced. When I picked the phone up that evening my phone was automatically turning off every 30 seconds to 2 minutes. I took the phone back the next day and after holding my phone for almost another hour they told me that had to order a part to fix the issue and requested I come back on Monday. I come on Monday, this now being my third visit to the store and spoke to the manager about the inconveniences. After requesting some form of compensation or something he says, "Yeah we're gonna fix the phone for you." No regards to my emotions, the inconvenience, or acknowledgement that this was my THIRD visit over the course of four days - At this point I've already paid over 200 dollars to have my phone fixed so that statement didn't acknowledge the concern at all. As someone who cracks their phone more than usual I HIGHLY recommend going through Apple or your phone provider. The customer service & quality of work is pretty frustrating and definitely not worth it. read more

CHEAP SCREENS!!!!!!!! -5 stars, I went there to get my iPhone 7 screen replaced, yes they replaced the screen but when I got the phone back the screen wasn't even fully seated, I had to press the screen in.... on top of that the 3D Touch on the bottom side of the screen didn't work! I went back and they replaced the screen again, but this time the touch is all out of calibration. While scrolling it will randomly click on anything. Don't waste your money here. Yes it may seem cheaper and quicker but don't be fooled. I've been using yelp for about a year and I've never given a review on here before... but this had to be put out there. If you get your screen replaced here, be ready for the colors to not be as vibrant, your screen to drag, and the 3D Touch/ touch to be buggy. read more

Knowledgeable staff. Friendly. Even though my beats could be save they did their best and I appreciate the effort. Kinda pricey but it's the price you pay to get it fixed. Whish they did a rebate it item is unfixable. 35$ deposit is quite much for a gamble. Nonfrundalbe of course. read more

Great folks. They removed the cameras from a Samsung S7 same day for me, were very upfront about the risks and costs. Straight up service. Would highly recommend for any and all cell phone needs. read more

Unprofessional. I've taken my new iPhone this location a total of 4 times now to have the data on my old iPhone transferred over and it's still not complete. I can only take care of this on the weekend because while I live in Norfolk, I work in Virginia Beach, Monday - Friday from 8 to 5. The first Saturday I brought in my phone I was asked to leave it while they did the data transfer. I came back in a few hours and was told the transfer was really slow but once I connected with my wifi at home, it should finish downloading. That didn't work, so unfortunately I had a sick day the following week and since my doctor is right next door to this location, I stopped by on a Monday so see what they could do. The woman who works there, was kind of spastic because Cox was down and nothing was working in there store, including the register. So again, no service for my phone. Was told to bring in my old phone next time and they would do a data transfer directly to my new phone. The 3rd time I came in the following Saturday, the woman wasn't there and a young guy told me he was an "Android guy" so he wouldn't be able to help me, that was after I had left my phone there for 3 hours a second time. Finally, today, I went back for a 4th time and was told by the husband (?) that the woman told me I would have to come in during the week to so she could work on the phone (not true - never had that conversation) and he didn't even bother to try to repair my phone even though I've already paid for this service. I try to support small businesses when I can but these are the things that happen 1) your expected to work around their schedules 2) there are no guarantees of work done/not done correctly so I'm just out of luck on any return on my payment. My advice is down bother with this place because they are just really unprofessional. read more