My story. Went to TechFix with a very sick iPhone 6 Plus. Old technology, but I really wanted to…read moresave it . It had taken an unfortunate dive into my fortunately clean toilet. I applied all the DIY tricks in my pocket, to no avail. I was hopeful it could be saved because I was receiving text messages...but concerned bc screen was unresponsive. At TechFix. They offered immediate "while you wait" support and a reasonable fee to replace screen ($60 - parts and labor). Technician tried 3 different screens, but still could not get phone to respond. DX = fried motherboard. All hope lost. But, when I asked the fee, they said ZERO dollars. No charge for their time. Then, they kindly pointed me to swappa.com for used iPhones. A perfect event would have included repaired iPhone, but darn, this was "near" perfect. Great folks. And I got to meet Fenway, their little Boston Terrier. (No question here about fan.)

The service here is amazing! I came in for a simple laptop screen repair fix and the workers were…read morenothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!!

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

Friendly and helpful store. Fair prices and a large selection of electronics and accessoriesread more

The best service I have ever received. JASON is very honest and trustworthy, reasonable prices…read more Will continue to do business with him.

Completed service on my MacBook Pro and repaired a software issue. Owner also repaired 2 of our…read morecollege students MacBook Air.

This business is a gem when you're looking for a dying breed of experts who can fix anything…read moreelectronic like motherboards, relays, etc. Even I learned a thing or two and all I did was to find someone who can fix a fuse box gif my infrared sauna. Quite a trek from VA Beach but so worth it. Adam is knowledgeable, polite, professional. He is patient in explaining what they can do to fix, even keeping you posted every step of the way if they have to test the unit and even will call to ask if you authorize order of parts from China and approximate timeframe to receive the parts! Customer service and communications is already rated 5 stars. Today am picking up my fuse box. When it works, they will have earned 10 stars in my mind! Come give them their deserved expert business!

My father passed. I had his laptop and it has a bit locker security that I couldn't find the papers…read moreto, I was not able to get into the laptop. I dropped it off, paid a $40.00 deposit. I told him exactly what the issue was, to bypass the bit locker. He didn't need to diagnose it. I was told the repairs would take a week. One week passes, I get no call or update. I called and was told that it was a lot of work and he needs another week. Another week passes, I hear absolutely nothing, no follow-up call from the company. I called 2x more and was THEN told that they are really busy and backed up and needed another week. Another week....is all I could get from him as an update. Its been 1 month and a full week and he still never fixed it, nor did he ever call me to provide an update. I finally had had it and went to pick up my laptop and not use his business. He had taken some time to even locate my laptop when we asked for it back. I should have been more aware when I came there, as the store is literally stuffed from front door to the back and ceiling with electronics, in disarray and barely any space to walk in there. I should have been told at drop off how backed up they were, that it would take a while to even get to my laptop from the start. Had I known that, I never would have left it there to begin with. They also refused to give my $40.00 deposit back. Im guessing they need it more than I do. I do not, recommend this business at all. Unprofessional and deceitful regarding repair time frames and never reaching out to give me an update, not once.

Smh, asked for a oled screen replacement, PAID for an oled screen, they put an LCD screen on my…read moreiPhone. Guess they thought I wouldn't notice. DO NOT COME HERE!!!!

Dropped my phone off to replace the broken back glass. They removed it from the premises to another…read morelocation because the on-premise person couldn't do the repair for some reason. They returned the phone late with the glass replaced, but failed to inform me the microphone had been destroyed in the process and not repaired. On top of that, my bank account was locked the next day from someone trying to hack it. Avoid this company at all costs.

It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.

This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

I set up the appointment a day in advance for a 12pm cell phone screen repair on my sister's iPhone…read moreXR. The associate that helped us was personable and let us know it would be done in about an hour. Needless to say 20 minutes later along with $125 my sis had her phone looking like new. Extremely fast and reasonably priced.

I was really surprised by the poor quality of workmanship with this repair. I only needed the cell…read morephone cameras removed to be in compliance with camera restrictions at work. They literally chewed up the bottom corner of the phone with some tool in order to access the inside. I could have done the job myself, but I didn't want to risk damaging the shell by using the wrong tool or the wrong technique in the opening process. What really irked me is that they didn't even have the decency to admit that they made a mistake. They let me find out myself...that they had taken an immaculate phone shell and made it look like trash. Check the photo...does this look like professional work to you? If their intention was to make sure that I never come back to their store...they succeeded.

went there yesterday to get my phone fixed expecting to be broke after but got reasonable pricing…read moreand dude had it done by the time my lecture ended great!

From the owner: Wisephone ER is your premier destination for top-tier electronic device repair services…read more Specializing in phone repair, tablet repair, MacBook repair, laptop repair, and an array of other devices, we are your trusted experts in restoring functionality to your valuable electronics. Our highly skilled technicians boast extensive experience in diagnosing and resolving a wide spectrum of issues across various electronic devices. Whether you're grappling with a cracked screen, malfunctioning hardware, or software glitches, our team has the expertise and precision to deliver swift and effective solutions. At Wisephone ER, we understand the critical role your devices play in your daily life. That's why we prioritize efficiency and reliability in our repair processes. With streamlined procedures and rapid turnaround times, we aim to minimize downtime and ensure that you're swiftly reunited with your fully functioning device. In addition to our repair services, we also offer trade-in options for those seeking to upgrade their devices. Whether you're looking to part ways with an older model or trade it in for credit toward a newer device, we provide hassle-free solutions tailored to your needs. At the heart of Wisephone ER is a steadfast commitment to customer satisfaction. We prioritize open communication, transparent pricing, and personalized service to ensure that your experience with us is nothing short of exceptional.