Cancel

    Search

    Get pricing

    Response time

    3 hours

    Response rate

    100%

    Services - Mr Fix

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    6 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Mr Fix Photos

    You might also consider

    Recommended Reviews - Mr Fix

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Fixed my ps5 very quickly and even offered to clean it for me

    Everything went well very affordable pricing and they even offered to clean all the dust out

    J David H.

    After the purchase of a new iPhone I was left with an old phone in need of an outlet to unload and make some cash. The location of the shop is Ghent with free parking off street. Signage is excellent with bright orange and a clap board on the walk. The walk up was mostly debris free. The store offers cell phone and computer services to repair cracked technology screens and more. My objective was to sell an iPhone 7+ that in excellent condition. The business also has cases for purchase. Upon arriving there was no staff up front, but shortly arrived at the counter. My phone was appraised in a few minutes. I knew from research the phone had a value of $175-$300. The cell was unlocked and ready for new service. The appraisal was on the low end allowing for a nice profit margin for the business. I can understand this and agreed to the offer. They verified my name and address and need identification which they take a photo. The seller signs the rights over for the sale. Cash was given and the transaction complete. I appreciated the vetting of seller information. So if your looking for a brick and mortar location for cell phone services this might be it. They have a few locations in Hampton Roads, but not in Virginia Beach. Quotes for items to repair and sell can be completed by using the quote app on the Yelp business page. If you have an old phone tossed in a drawer you can turn it into quick cash.

    New screen

    Great job on the fix it was quick maybe about 2 days I would recommend if you can afford it

    advertises free diagnostic services but will try and charge you $65 non-refundable when you bring the device in. waste of time. update: after seeing the owners response i wish i could rate 0/5 stars lol

    See all

    1 month ago

    Fixed my phone witching 30 minutes last minute for a great price. Customer service was great. 10/10 would recommend.

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Only took 30 minutes, phone screen is working perfectly now. Great quality. Super friendly guy as well.

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 42
    Thanks 0
    Love this 41
    Oh no 0

    1 year ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Very fast service! Was able to fix my phone in no time! Easily located in downtown Norfolk

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    today was speedy and efficient repair. Same day finish and explanation. Thank you Sam.

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sean G.
    102
    12
    0

    3 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gil T.
    51
    36
    11

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Very good work. Fixed my phone no problem. Came in and left out in a quick time. Definitely recommend

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brea N.
    363
    1
    0

    3 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    The person that assisted me was very helpful and nice and worked fast, took only 15 min. Highly recommended

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great fast service and wonderful employees. Ur never waiting too long and the costumers are valued by staff.

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Den K.

    Den K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Love the customer service and was able to get in and out . And loved how they follow COVID protocol

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Mr Fix

    Review Highlights - Mr Fix

    Fixed my phone witching 30 minutes last minute for a great price.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Mr Fix Phones Computers And More - cellphone repair virginia
computer repair virginia
virginia beach mr fix

    Mr Fix Phones Computers And More

    (10 reviews)

    This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

    It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.

    Mr Fix - phone repair
cellphone repair
computer repair
virginia
eastern market DC
mr fix
repairshop DC
repairshop virginia

    Mr Fix

    (66 reviews)

    Great customer service. Staff was friendly, professional, and helpful. The process was smooth and…read moreeverything was handled quickly

    WARNING TO ALL CUSTOMERS…read more TLDR: DO NOT believe the initial quote provided by this shop before their diagnosis and DO NOT let the staff intimidate you into paying more than what was initially agreed. LOOK ELSEWHERE or be prepared to DOCUMENT YOUR INTERACTIONS for a more truthful and respectful experience. The following is a summary of our experience to help ensure this does not happen to future customers. Context: An initial quote range of $180-300 for a MacBook screen repair was recieved from staff member Jacob, along with assurances that it would cost no more than that range. An $89 diagnostic fee was charged (they did not inform that this fee was nonrefundable, only that it would go toward the repair cost should the service be accepted) Days later a follow up phone call was made to the shop to confirm the final quote. A new and increased quote of $400 was provided by "Mo", the woman who answered the phone. When asked if a refund of the diagnostic fee could be arranged, Mo stated that the fee was nonrefundable, and did not seem to care when informed that we were never made aware that the fee was nonrefundable. She simply said "sorry". After stating the details of the intial visit to the shop, including the previously agreed upon quote range which was much less than the new quote, a staff member that goes by "Zombie" took over the phone call to emphasize that Jacob "tells everyone the diagnostic fee is non refundable" but an email address can be contacted for disputes. It's worth noting that Zombie's tone on the call was not polite and he seemed annoyed about the interaction. Zombie also stated that they would "check the security cameras to see if Jacob failed to mention the fee was non refundable", and text a man by the name of "Dennys" about the situation. It was not until after an email was sent regarding the refund, and a second phone call was made to the shop (answered by Zombie) to confirm the names of the staff members from the first phone call, that a refund was offered. At this point, Zombie's tone had completely changed to what it should have been from the beginning, empathetic and polite. To his credit, he even apologized. The favorable outcome of this interaction does not negate the negative experience endured, or change the fact that the actions of the staff were unacceptable. Unacceptable actions: - Inaccurate initial quote - Failure to inform that the diagnostic fee was nonrefundable - Failure to honor initial quote range - Rude demeanor of staff when concerns were voiced by customer While the value of $89 varies person to person, how a business treats its customers is what truly matters. Ultimately, what could have been a very positive customer experience was soured by the acts of the staff members regarding our concerns. As someone who has worked in customer service for 15 years at various management levels, here is a script for your staff that may prove helpful, as it seems the current staff has not been adequately trained, or simply fails to execute the training recieved: For customer concerns/disputes regarding conversations that happened in the shop that may need to be verified through camera footage: Staff member: "I understand your concern and I thank you for bringing this to our attention. Let's see how we can resolve this for you. Can you please share the details of the conversation?" (Once details are recieved): "Great, thank you for providing those details. Before a determination can be made, we will review what information we can on our end and get back to you regarding a resolution. What is the best way to reach you?" With the correct tone and attitude, the above script can go a long way in preventing my experience from happening to others. Cheers

    Mr Fix - mobilephonerepair - Updated May 2026

    Loading...
    Loading...
    Loading...