The pasta is excellent only 50% of the time. (Pizza is amazing imo) but these people have the worse customer service possible. I scheduled an order on seamless to arrive 9:30pm 2 hours before I needed it. I called 9:30 to ask where it is and was told it would be any minute. It's now 10pm and when calling they said they never got my order and called me sweetie. Don't lie about it because your delivery man went to the wrong address and now you don't want to own up to your mistake. Not worth it, didn't need the condescending attitude. read more

I think they have the best vodka sauce in the area of all the pizzerias nearby. Penne allá vodka is my go to here. I order delivery a lot & it's always really fast read more

Done and done!!!! You know what i actually loved this pizzeria, but i am absolutely disgusted right now. Placed an order on grub hub at 8:40pm. Pronto called 2 times to confirm extra pricing for food which we agreed too. Delivery was supposed to be between 9 and 9:55pm. Contacted pronto at 9:45 and 9:48 which the knowledge that they would be closing at 10 trying to give them courtesy. The girl said the food was on its way and out for delivery. currently 10:24 and still no order! Mind you we ordered $70 worth of food. We contacted them again at 10:19 and were switched to the owner. The owner asked for the order to be repeated and his response was "he said he remembered taking the order and sending it out, but we had a crazy busy night. Plus the delivery guy is probably at home right now and you should call grub hub". Luckily grub hub refunded the order. Sorry bad business move delivery guy probably is home eating our food. they should have not only delivered the $70 order and not played games, but they should have contacted grub hub. I've been a customer here for years and will no longer be placing orders here. Be very careful when ordering!!!!!! Contact them read more

I order from Pronto at least every other week. Today I ordered a salad with dressing on the side, instead I got a salad with atleast 1 cup of vinegar in it. That's not the issue , when I called the restaurant looking for a resolution I got an angry, attitude filled, mesogynist owner that yelled at me bc I threw his salad in the garbage. "How can I know if your lying if you threw it in the garbage, what were you thinking, I don't play games and run my business this way" I than asked him if he wanted to loose a repeat customer over a salad, and he said "I don't care, who told you to do something stupid like throw it out". Good job at running your business read more

Pronto Pizza - Pizza Near Me - Brooklyn, New York

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Delivery review - we've never stopped by nor dined here. But using doordash, we love ordering their pies which are solid. It's not anything famous but the ratio if sauce, cheese, crust is perfect for our family. We also tried to garlic knots and meatball which are delicious as well. read more

Excellent local pizza,place the square is like L&B's workers are good Grandma pie is excellent

As you can see from my previous review, I loved this place and have frequented it often both in restaurant and take out. However, my husband and I ordered from here two nights ago and after waiting almost 2 hours to receive our food, the food came cold and we both ended up with food poisoning. I had the caprese on bread and a small 4 cheese pizza and my husband had the veal parmesan and rice ball special so basically everything was bad. Did I mention I'm pregnant? Nothing like getting food poisoning from a restaurant I thought I could trust and putting my baby at risk because of their negligence. Never again. Not worth it. read more

I just walked out of this place absolutely disgusted. I came in to buy a slice or two and walked into an argument between what I believe was two employees. The worker in his black pronto hat & black T- shirt was yelling at another guy half his size and maybe 10 years younger something about not asking who went into his bathroom and pretty much just berating/threatening him in front of innocent customers & employees. Saying things like "you don't know who I am and who I know" and straight up threatening this kid who was half his size. I don't know if the other guy was a delivery guy, lower level employee or customer but in any case that's totally unacceptable and pathetic that this pizzeria would employ a hothead like this. I walked out without ordering (as he was too busy trying to berate/threaten this kid than do his job and take customer orders) and they lost my business not for just this day, but for me good. If management is reading this, this occurred at 3:30 on Tuesday, November 5th. The employee in question I believe was supposed to be the one up front, taking customer orders as there was nobody there to take them during this argument. Please fire or reprimand this clown who tries to pick fights and talks down to people half his size while working. read more

Listen, I wouldn't lie to you. This pizza is not good! It's not that at all. I ordered the pizza via Grubhub. first of all the pizza has canned mushrooms. I know that might sound petty, but canned mushrooms?? you don't do that! But on to the nitty-gritty... pie itself was a limp, every time I pick up a slice everything would just fall off of it. The crust soggy and, very chewy and not in a good way. No, it's bad. If the pizza was good and they put canned mushrooms, I could totally deal with that. But how do you put canned mushrooms on crap pizza. #Trash #dobetter #youaregivingbrooklynpizzaabadname read more

Great grandma's slice. Watch them on seamless. They get sloppy. Slow delivery times, botched orders. No contact/ customer service. Do better! read more

C'mon man. It's 2017 - Canned mushrooms? Canned olives? Knife skills on the salad looked like the mozzarella was cut by a 3rd grader. And $42 for a pizza, two toppings and a salad? Really. Pizza was ok, but far from good. It's one of those NY pizzas that suck. read more

Bbq chicken slice is the best of both worlds! Highly recommend to try this and the buffalo chicken slice as well. read more

Pronto Pizza - Bbq chicken slice and a cheese slice - Pizza Near Me - Brooklyn, New York

I hate to give such a harsh rating but for a Brooklyn pizzeria, it just does not live up to my expectations. Most of the pizza are specialty slices and are extremely thick, like deep-dish. I had to ask for the pizza to be heated up because although I ordered it and asked them to make sure that it was very hot, it was not. I have to say that they were friendly behind the counter, but friendly isn't going to fix the fact that pizza is really "Meh." Even the plain slice wasn't great and that is really how you know if a pizza place is good...their plain slice. I was very disappointed! read more

One star is too much. I ordered a couple of pies, one was a Caprece pie. I asked the girl on the phone to tell me exactly what was on the pie. She told me to hold on while she asked. Came back and told me they bake the crust, then add fresh mozzarella, tomato, basil and oil. This was exactly what I wanted. When I opened the box to my surprise it looked like puke on crust. They added about a gallon of balsamic vinegar to it. I called and said this was not what I ordered or what the girl told me. She never told me it contained balsamic vinegar. The guy on the phone then says well next time order it without the balsamic. They didn't give a shit so now they lost a customer. I tasted the pie because I thought it would be a shame not to taste it before disposing if it and it tasted exactly how it looked and went right in the trash. Good customer service goes a long way it's too bad this place didn't have any for a long time customer. read more

We have always loved ordering delivery from here. But the last 2 orders were not good. The delivery guy keeps showing up with cold pizza. Obviously they do not use insulated containers for delivery orders. Pronto please fix this!!!! read more

I am extremely disappointed with Pronto Pizza. We ordered 4 pies on their website and they never came. We called multiple times and were assured they were on there way. Almost two hours later we ask to speak with the manager and he tells us the pizzas was never made to due the receipt paper running out and didn't print out the order. Regardless of the fact, one of the workers could've checked the order but instead just dismissed us. A mistake that could've been avoided. A very highly disappointing experience. Never going there again. read more

Best best pizza in Brooklyn !! They've always got the coolest slices!! Big Mac Slice!!! I mean common!! It doesn't get any better! Also, Best chicken rolls I've ever had!! Hands down the Best Penne Ala Vodka !!!! read more

DO NOT BUY GROUPON DEAL!!! The $11 for $21 deal is a bait & switch!!! It's pure bs, they will not let you order anything but a plain cheese 16" pie, and it only costs around $15 give or take. Can't have toppings!!! My gf tried to point out their lies and the owner was turning bright red and sweating for not honoring the groupon. We did this several months ago. Didn't know they were still scamming customers until I saw another yelper complain of the same issue. read more

I'm a little new to pronto but everything I have ordered so far is perfect. Portions are good there is a huge assortment of things to try. We like to get a few different things and share read more

It's not a Pizzaria in the neighborhood but it has more options than the traditional Pizzaria surrounding my Zip-code. Very few establishments are skilled in preparing calamari... read more

There's one reason that separates Pronto from 99% of pizzerias in Brooklyn--chicken alfredo pizza. While few others have it, even the ones that do can't come close to Pronto's thick crusted cheese laden alfredo slice. It's just that good. My best friend and I came here almost once a week for a while during high school (it was a few blocks away) and after that have only had it about once a year. Well, now that I had it a few days ago I'm tempted to make the trip a bit more often. read more

The pizza is soggy and lacks any character. I honestly think the freezer aisle would be a better choice if you desire pizza. With the amount of competition in Brooklyn and a famous name attached to it you would expect better. With that said, the rest of the food is half decent. I highly recommend the eggplant wrap! read more

*****ZERO STARS***** if I could give s negative I would. This place is the worst. I ordered delivery for what I thought would be a simple meal and live less than a 15 minute walk from this location but for some reason is going on 2 hours. I've called 3 times now and some woman in an unpleasant voice keeps saying any second now. Really? On the third call the person answering put me on hold and then hung up! No apologies or anything. An hour is annoying but understandable. 1.5 is taking a bit too long. But 2 hours for spaghetti!?!?!? This place and their service is the worst. NEVER ORDER FROM HERE. ***update*** After a 2 hour wait we finally received our order, incomplete of course. We called back again and the manager kept placing us on hold and asking if we were sure it was missing. Of course I'm sure. It's not here. Awful. read more

I ordered a dinner delivery and was happy that it arrived in about 30 minutes. The food was still warm when it arrived. All my orders arrived correctly and the delivery guy called before he rings the bell to let us know he is out front. The food is good and the price is good. We ordered boneless wings, fries and chicken marsala. We will order here again. read more

My sister gushed about the buffalo chicken pizza so we decided to order it with the penne vodka pizza to try. It really comes down to preference. For me, I like really thin NY slice and this was just not it. - Buffalo chicken pizza - very generous with the chicken pieces and sauce. Tangy but the ranch cut through the spiciness and I thought it worked well. However the crust was a little too thick for my liking. Makes sense to have it this thick as it holds a lot of toppings but I wasn't a fan. - Penne vodka pizza - it's exactly what it sounds like. Similar crust like the one above but topped with pasta, chicken and tomato sauce. Very carb heavy and that's fine if I were running a marathon. This was also a little blander than the buffalo pizza. I probably wouldn't get this again. Overall, happy this place does deliver to us but will probably stick with the regular pizza pies moving forward. read more

Standard local pizza spot. Nothing incredibly special about their food, but that might just be because a lot of the pizzerias in the neighborhood all have good food. While they don't standout, whenever I come in here I stop in for a stromboli or a square slice. Just my cup of tea. They have a nice dining room as well, which is a nice touch and upgrade over some of the other local places. read more

Had some other dishes recently. Chicken cutlet parmigiana, penne with meat sauce and rice ball. It was all fine.

I know it's a generous review, and most places honestly don't deserve a 5-star rating, but I think this place does. I've been coming to this pizzeria for many years now. Their staff has always been friendly to both myself and my family. My family comes here after church on Sunday's, and they treat us very kindly. Their pizza is awesome. I always get the bacon, chicken, and ranch or the BBQ chicken ranch. They never disappoint.its always fresh and piping hot. A specialty pizza can run for $4.00, which I guess is pretty average, but they're definitely worth it. If you're around Marine Park and are craving some great pizza, definitely come to the corner of Nostrand and Ave. R. read more

My rating isn't because of the food FYI! I've been ordering from pronto pizza for my family of 6 for 6 years. The service can be really nice and then really cold at times. However yesterday my son wanted pizza. And like he would normally do l, he asked if anyone else in the house wanted any. We all gave him our order. My husband told him to call first to place the order because last week when we tried to order they would take any orders over the phone and also said my husband couldn't pick up. So he called. Literally everything he asked for they didn't have except what he wanted. (Remember it's 6 of us). So as he proceeds to tell them to continue with his one order my husband tells him forget it he'll just go to another Pizzeria so everyone can eat. My son then says sorry sir just forget it. This man just hung up on him as if we were the problem. That left such a bad taste in all of our mouths because we're give. Them so much of our business so such a long time. I wish I could blame them but I blame myself for continuing to give them business after other not doing mice phone orders. There's one guy that's always nice on the phone but I couldn't put a name or face. I'm done with Pronto unfortunately for my kids! read more

Great delivery service! We have not found one thing on the menu we haven't liked. The pizza is legit New York style pizza.

Good pizza, timely serving me always, but needs improvement in customer care and communication with Customers, so you gonna loose the customers read more

In a word...lousy! We made the mistake of ordering dinner from this place 1 hour to closing which is 9 pm. Apparently the cooks wanted to get out early because they screwed up almost the entire order sending wrong items not ordered and messing up the dishes we did order. This meal is the worst from them, as they used to be excellent 4 years ago + but have been going downhill ever since. I am going to look for another Italian restaurant to order from in the future. If they can't manage to take pride in their food, I can't manage to spend my hard earned cash there. My recommendation is try anywhere else! This place, once good, has died! read more

Amazing food, Always Fresh, Reasonably Priced, and OUTSTANDING SERVICE!!! Will recommend to friends. read more

I like it here, and despite all the competition from more traditional mom and pop places Pronto can hold it's own. Their standard round pie is well made with a decent mozzarella cheese and a not too crispy bottom. And breaking the stigma of chain pizza joints, they have extensive options of traditional pizzas, meaning they have Sicilian, white and such (not your Domino's-esque cheeseburger or Hawaiian pizzas). Their mozzarella sticks are average and their eggplant rolls are very good along with the penne vodka. I hear good things about their chicken Alfredo pizza and hope to try it soon Delivery is fast and reliable too. Don't be afraid to eat here if you have to. read more

What a nice, clean, fresh looking pizza place. Conveniently located on a corner, their menu goes beyond pizza and has tables for eating in. I didn't venture beyond their regular pizza pie, but it was quite good. The service is polite, attentive and prepares the food promptly. I'll be going back to investigate their menu offerings further. read more

I order from here all the time. Everything is always delicious from the pizza to the appetizers and the pasta dishes. The staff is really nice as well. I love it ! read more

Pronto Pizza - Mini white pizza! - Pizza Near Me - Brooklyn, New York

To me I love their pizza hands down or great . Best pizza I love it. It's consistent . Can't wait to try other things from them well worth the trip.. read more

Have to update my review as the past few deliveries have been terrible. My last delivery was missing items which I still haven't got a refund for but also the pizza was covered in oil and not in the good way! When I called to let them know the pizza was inedible they didn't apologize or offer a refund but merely said they are training a new person. It's really a shame since they make such good food but it has definitely become hit or miss. Will be taking a break from pronto for a bit. read more

Pronto Pizza - Pizza was covered in oil and box was soaked in oil. - Pizza Near Me - Brooklyn, New York

Although this is a small pizza shop, the pizza here is pretty delicious. I always get a plain slice or pepperoni slice. My BF gets their chicken Alfredo and the calzones. He says that their calzones are cheesy-goodness. Yum! read more

Don't order from here waited more than 3 hours for delivery. Never showed. Called them three times and was told food was on the way. Grub canceled but that is terrible business. Luckily I was told after that , that the food was really below par. Don't waste your time . Read reviews before ordering from these places. read more