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I hate that this is my first negative review, especially after being a loyal customer of Bed-Stuy Fish Fry for over 10 years. I've always returned because the food has been consistent and good--until today. Thankfully, I keep photos of my food. The first picture shows what the whiting is supposed to look and taste like. The second picture, the whiting sandwich I received today, was completely different. It tasted like cheap, frozen fish you'd buy from Jetros--the kind that's been frozen, defrosted, and refrozen. It was soggy, dry, and lacked the fresh flavor Bed-Stuy Fish Fry is known for. I was physically in the store and ordered a whiting dinner through the Uber app to take advantage of the buy-one-get-one-free deal. Because I enjoy the whiting so much, I also ordered a whiting sandwich. Unfortunately, this was the worst whiting I've ever had. When I called the store, I was told I was the only person who complained today. That still doesn't answer the real issue: why wasn't I told the whiting had been replaced or was different from your usual fish? If the quality changes, customers deserve to know before spending their money. I'm extremely disappointed and frustrated. I wasted $45, and now I have to spend even more money to get dinner for my family from somewhere else. After 10 years of loyalty, this experience was unacceptable.
This place truely deserves an award. The food is amazing here. BOGO specials are everything here. You get good value for your money for sure. The ambiance is lots of music and a large crowd of hungry people and impatient uber/seamless people picking up food for delivery. It is what it is. This is a takeout place so if you want to try it pick up to go home or do delivery only! If you are picking it up understand that there will be a large crowd of people waiting because the food is really that good. I would wait on this line 100x over to eat the food that's how good it is. The sides are flavorful and the meals are wonderful. I highly recommend this place if you are in the mood for seafood and have some patience to deal with a crowd. Crab legs were good, sides are soulful. Mac and cheese and collard greens are great. The lobster is good as well. The catfish is amazing. Yams are so good. Rice and peas are everything. Great place to try there is a reason they have 5 locations! Don't let the stars fool you. Thanks Bed Stuy Fish Fry for being you!
Here's an update on yet another BOGO deal. I ordered their crab cakes like I said I would. I'm going to leave ALL my thoughts and hopefully their management sees them, along with other reviews that mimic the same sentiments-- and maybe they'll make improvements. I like to start with "cons" just so I can end on a positive note. The one major complaint I've seen across the board is the lack of consistency. Not only do I agree but it also goes hand in hand with one of my biggest complaints which is the overall lack of customer service and it puts a damper on everything else. Sometimes, you get a platter that looks and tastes really good. Other days, you might get a platter with raw baked chicken (true story). Then there are days where the food looks crazy but tastes amazing. I don't blame the employees entirely because they're not training themselves. Ever since they implemented the BOGO deals on Ubereats, their wait times have almost tripled & their prices have raised--while the quality of their food/experience hasn't improved. It's very obvious that they cant keep up with the volume of orders AND do so in a timely manner, while maintaining a certain level of integrity with the food theyre serving. The last two times I ordered, my delivery drivers were waiting over 30 minutes for my food. They literally get packed with food couriers, there are videos that show how crazy it gets. You can't help but feel bad for the workers. This is why I lowkey hoped that with their new success, they wouldn't just open a bunch of random locations in other boroughs but actually expand and improve the locations they already had here. I'll be very honest about the fact that I LOATHE eating $30+ meals in plastic cafeteria containers. It gives cheap and lazy. Why not invest in better plating options? Seating? More space? I mean, cmon. Clearly, they have someone coming up with recipes/ideas that could actually compete against actual fine dining restaurants and it just feels like they're not only selling themselves short, but their patrons as well. I get that it's easier to keep things low maintenance/casual but I just know that they would do a lot better if they revamped their most popular locations to be a tad more upscale. Idk about yall, but I would for sure love a refined BSFF with dine-in options. The crab cakes were really good, but lord-- the presentation of both platters was terrible. You eat with your eyes first, everyone knows this! The platter pictured was actually the better of the two because the other (with Mac and collard greens) was a mess. The BOGO makes it easier to tolerate because imagine paying $40 for a plate this messy? & remember what I said earlier about consistency? If you go on their IG, the crab cakes in those videos are huge and uniform. Mine were ALL different sizes. Some pictures on here show them burnt. Not okay. It was the same issue with the crab stuffed salmon a few weeks ago. One had more stuffing than the other & it was obvious. They should be weighing them out, but when they're up to their necks in orders & need to pump food out, they're not paying attention to stuff like that. The flavor though? ON POINT. Barely any filler, FULL of delectable lump crab. Not too salty, just right. Very similar to Maryland style crab cakes. Sides? No complaints. This is why I have such a love/hate relationship with them. I just want them to do better, the community is going to support regardless. Slow down on the amount of orders you accept, give your employees time to care about what they're doing, quality control is needed! The food is too good to be playing games like this.
I can say the workers do their best with what's given. The food keeps flowing but the dashers is overwhelming at times. But the food can be done better at times and the containers can be stronger. Big up to the workers will not bash you guys at all. I keep coming here for a reason but there is room for improvement ( owners )
I dont know how the scam works but just letting you know purchase this establishments buy 1 get 1 free through uber eats- the calculations will literally add up to you paying for your food twice . Over all the food is good . At least the proteins are Z the sides always need something whether its seasoning or salt or water (sometimes that salt hand is way too heavy) They do however give great portions so I dont mind paying the prices they charge - I just know Im gonna have to schuz it up at home. I usually stick to American cuisine when I eat here because honestly I never like the way the oxtails or curry looks . No other complaints besides the way they charge for "specials" when there's literally no special lol . Here are some pics !
The mobile bike delivery guys hovering at the front of the counter is annoying. I wish they had a better system for them to pick up and separate the walk in customers from them. You have to ask them to move so you can see the food display. My fish was cooked to order so it took about 20 minutes. The servers were nice and accommodating. They have a buy 1 meal get 1 feee special that can't be beat. The food is a solid 4/5. The fish is seasoned and fried crunchy to perfection. The mac & cheese was a little dry but it was seasoned well, the collard greens were too sweet and I don't like sugary greens. The candied yams were good. They use a soft broken up cake or biscuits as a crust instead of pie crust for the peach cobbler. The serving I got was mostly of that cake/biscuit mixture and hardly any peaches. 0/5 would not recommend. The cakes on display looked good so I played myself getting that nasty peach cobbler The serving portion was huge and enough to share. I'll be back whenever I craved fried fish.
Always affordable and tasty food. My dish was super fresh and delicious. To go lunch order, mashed potatoes, collard greens and green beans. As always , I will be back.
Now I remember why I STOPPED MESSING WITH THESE JOKERS. $21 for tiny hard fried shrimp, sub par Mac and perfume-y yams. Not buttery and sweet like they used to be. I had them OFF my list for a reason. Trying to do no meat. So I decided why not. Welp. That's what I get.
I placed my order at 1248 and it was not ready til 138 they also marked it picked up as soon as I ordered it so I couldn't cancel it 2 fish dinners 2 chicken sandwiches and lobster Mac does not take 50 minutes to prepare then I ask to talk to a manager I get attitude from the workers like I'm in the wrong I should of looked at the reviews prior to ordering from this location
8 months ago
To the point - This blackened red snapper was crispy, well seasoned, flaky, and had an overall goodness in taste, presentation, & portion size. Stir fry potatoes (first time ordering this side) - Looked as good as it tasted with a melt in your mouth unknown white cream surrounding each potatoe segment. Only thing left was to identify the taste profile in this stir fry potatoes side and the reason behind its name. BedStuy Fish Fry - Please explain the concept and delicious ingredients of your "stir fry potatoes". Finally, the mac & cheese goes without saying never tastes like any other mac & cheese near or far. It is the consistent preparation of BedStuy Fish Fry's mac & cheese that continually draws you back to order this cheese & pasta explotion over and over. read more
25 days ago
10 months ago
10 months ago
I hate that this is my first negative review, especially after being a loyal customer of Bed-Stuy Fish Fry for over 10 years. I've always returned because the food has been consistent and good--until today. Thankfully, I keep photos of my food. The first picture shows what the whiting is supposed to look and taste like. The second picture, the whiting sandwich I received today, was completely different. It tasted like cheap, frozen fish you'd buy from Jetros--the kind that's been frozen, defrosted, and refrozen. It was soggy, dry, and lacked the fresh flavor Bed-Stuy Fish Fry is known for. I was physically in the store and ordered a whiting dinner through the Uber app to take advantage of the buy-one-get-one-free deal. Because I enjoy the whiting so much, I also ordered a whiting sandwich. Unfortunately, this was the worst whiting I've ever had. When I called the store, I was told I was the only person who complained today. That still doesn't answer the real issue: why wasn't I told the whiting had been replaced or was different from your usual fish? If the quality changes, customers deserve to know before spending their money. I'm extremely disappointed and frustrated. I wasted $45, and now I have to spend even more money to get dinner for my family from somewhere else. After 10 years of loyalty, this experience was unacceptable. read more
17 days ago
2 years ago
This place truely deserves an award. The food is amazing here. BOGO specials are everything here. You get good value for your money for sure. The ambiance is lots of music and a large crowd of hungry people and impatient uber/seamless people picking up food for delivery. It is what it is. This is a takeout place so if you want to try it pick up to go home or do delivery only! If you are picking it up understand that there will be a large crowd of people waiting because the food is really that good. I would wait on this line 100x over to eat the food that's how good it is. The sides are flavorful and the meals are wonderful. I highly recommend this place if you are in the mood for seafood and have some patience to deal with a crowd. Crab legs were good, sides are soulful. Mac and cheese and collard greens are great. The lobster is good as well. The catfish is amazing. Yams are so good. Rice and peas are everything. Great place to try there is a reason they have 5 locations! Don't let the stars fool you. Thanks Bed Stuy Fish Fry for being you! read more
Here's an update on yet another BOGO deal. I ordered their crab cakes like I said I would. I'm going to leave ALL my thoughts and hopefully their management sees them, along with other reviews that mimic the same sentiments-- and maybe they'll make improvements. I like to start with "cons" just so I can end on a positive note. The one major complaint I've seen across the board is the lack of consistency. Not only do I agree but it also goes hand in hand with one of my biggest complaints which is the overall lack of customer service and it puts a damper on everything else. Sometimes, you get a platter that looks and tastes really good. Other days, you might get a platter with raw baked chicken (true story). Then there are days where the food looks crazy but tastes amazing. I don't blame the employees entirely because they're not training themselves. Ever since they implemented the BOGO deals on Ubereats, their wait times have almost tripled & their prices have raised--while the quality of their food/experience hasn't improved. It's very obvious that they cant keep up with the volume of orders AND do so in a timely manner, while maintaining a certain level of integrity with the food theyre serving. The last two times I ordered, my delivery drivers were waiting over 30 minutes for my food. They literally get packed with food couriers, there are videos that show how crazy it gets. You can't help but feel bad for the workers. This is why I lowkey hoped that with their new success, they wouldn't just open a bunch of random locations in other boroughs but actually expand and improve the locations they already had here. I'll be very honest about the fact that I LOATHE eating $30+ meals in plastic cafeteria containers. It gives cheap and lazy. Why not invest in better plating options? Seating? More space? I mean, cmon. Clearly, they have someone coming up with recipes/ideas that could actually compete against actual fine dining restaurants and it just feels like they're not only selling themselves short, but their patrons as well. I get that it's easier to keep things low maintenance/casual but I just know that they would do a lot better if they revamped their most popular locations to be a tad more upscale. Idk about yall, but I would for sure love a refined BSFF with dine-in options. The crab cakes were really good, but lord-- the presentation of both platters was terrible. You eat with your eyes first, everyone knows this! The platter pictured was actually the better of the two because the other (with Mac and collard greens) was a mess. The BOGO makes it easier to tolerate because imagine paying $40 for a plate this messy? & remember what I said earlier about consistency? If you go on their IG, the crab cakes in those videos are huge and uniform. Mine were ALL different sizes. Some pictures on here show them burnt. Not okay. It was the same issue with the crab stuffed salmon a few weeks ago. One had more stuffing than the other & it was obvious. They should be weighing them out, but when they're up to their necks in orders & need to pump food out, they're not paying attention to stuff like that. The flavor though? ON POINT. Barely any filler, FULL of delectable lump crab. Not too salty, just right. Very similar to Maryland style crab cakes. Sides? No complaints. This is why I have such a love/hate relationship with them. I just want them to do better, the community is going to support regardless. Slow down on the amount of orders you accept, give your employees time to care about what they're doing, quality control is needed! The food is too good to be playing games like this. read more
2 years ago
I can say the workers do their best with what's given. The food keeps flowing but the dashers is overwhelming at times. But the food can be done better at times and the containers can be stronger. Big up to the workers will not bash you guys at all. I keep coming here for a reason but there is room for improvement ( owners ) read more
1 year ago
I dont know how the scam works but just letting you know purchase this establishments buy 1 get 1 free through uber eats- the calculations will literally add up to you paying for your food twice . Over all the food is good . At least the proteins are Z the sides always need something whether its seasoning or salt or water (sometimes that salt hand is way too heavy) They do however give great portions so I dont mind paying the prices they charge - I just know Im gonna have to schuz it up at home. I usually stick to American cuisine when I eat here because honestly I never like the way the oxtails or curry looks . No other complaints besides the way they charge for "specials" when there's literally no special lol . Here are some pics ! read more
The mobile bike delivery guys hovering at the front of the counter is annoying. I wish they had a better system for them to pick up and separate the walk in customers from them. You have to ask them to move so you can see the food display. My fish was cooked to order so it took about 20 minutes. The servers were nice and accommodating. They have a buy 1 meal get 1 feee special that can't be beat. The food is a solid 4/5. The fish is seasoned and fried crunchy to perfection. The mac & cheese was a little dry but it was seasoned well, the collard greens were too sweet and I don't like sugary greens. The candied yams were good. They use a soft broken up cake or biscuits as a crust instead of pie crust for the peach cobbler. The serving I got was mostly of that cake/biscuit mixture and hardly any peaches. 0/5 would not recommend. The cakes on display looked good so I played myself getting that nasty peach cobbler The serving portion was huge and enough to share. I'll be back whenever I craved fried fish. read more
10 months ago
2 years ago
Always affordable and tasty food. My dish was super fresh and delicious. To go lunch order, mashed potatoes, collard greens and green beans. As always , I will be back. read more
1 year ago
I am giving two stars because I usually have a good experience besides wait time. Today I ordered two shrimp dinners and when I bit into the shrimp it was a fishy taste. The shrimp were not fresh at all ...had to trash it vs risk getting sick. read more
7 months ago
3 years ago
Now I remember why I STOPPED MESSING WITH THESE JOKERS. $21 for tiny hard fried shrimp, sub par Mac and perfume-y yams. Not buttery and sweet like they used to be. I had them OFF my list for a reason. Trying to do no meat. So I decided why not. Welp. That's what I get. read more
2 years ago
I placed my order at 1248 and it was not ready til 138 they also marked it picked up as soon as I ordered it so I couldn't cancel it 2 fish dinners 2 chicken sandwiches and lobster Mac does not take 50 minutes to prepare then I ask to talk to a manager I get attitude from the workers like I'm in the wrong I should of looked at the reviews prior to ordering from this location read more
Ordered Lunch from here for the buy one, get one free promotion. I got two baked chicken, Mac and cheese and sautéed broccoli. I'm not too sure if there was confusion, but one container had the three choices, and the other had mashed potatoes instead of the Mac and cheese. I unfortunately am not a fan of potatoes. They were nice enough to put the Mac and cheese that was missing on the side. The chicken was a great size and tasted great, the Mac and the broccoli weren't as flavorful as well. The chicken carried the meal. I would give it 2.5/5 stars read more
2 years ago
7 months ago
1 year ago
1 year ago
3 years ago
Must try the oxtail cheesesteak!! Regular oxtail are meaty and delicious. Enjoyed the salmon and shrimp combo also. DO THE UBER EATS BUY ONE GET ONE. read more
This place has greatly improved since they've expanded the space. The first time I went in there a few years ago, I did not place an order, because it was just extremely chaotic. Last week it was anything but - the food was delicious. They now have a system in place Where ordering is easy and you have a better understanding of how they operate. There isn't any ambience to speak of because it really is designed for you to get your food and go, so my recommendation would be that you order ahead and you can pick up your food upon arrival- alter alternatively you should expect to wait for your order as a few items are "made to order". Bon Appetit read more
1 year ago
2 years ago
Very seasoned, love the collard greens. I order collard greens with every order. The shrimp, grilled and fried.. fried whiting, turkey meatloaf all thumbs up. Extremely happy they don't put meat in the collard greens them! Nice portions. Only complaint they didn't include my second side. read more
1 year ago
2 years ago
7 months ago
2 years ago
2 years ago
I've been wanting to try this spot for a while and came here and was shocked to see the terrible reviews. I still decided to order on Uber eats anyway and they had a deal on it so why not. It was one of those days. I got the grilled salmon, Mac n cheese, and candied yams. It was delicious! The salmon was ever so slightly a touch over salted but a nice cut of fish, fresh, and cooked perfectly, a lemon wedge on the side would've done the trick. The mac n cheese was 10/10 and the candied yams was really good. I really can't complain based on my Uber ordering experience, it came out perfectly and the price point was perfect. read more
1 year ago
Ordered from here and it was delivered quick but the food was soggy. They gave generous portions with more fries than expected but where is the sauce - cocktail or tartar or ketchup would have been appreciated. We ordered the shrimp chips and whiting chips. The shrimp and fish were not fishy and flavorful. We were over all satisfied. read more
2 years ago
This was my first time visiting the actual establishment but my partner and I have ordered from a number of their locations in the past . Now let me say this, I get that we're in the middle of a pandemic and business structures have been severely impacted but if you choose to open you MUST make sure that the proper safety procedures are followed. To add insult to injury, of the four workers seen, only two had on masks. The first thing I noticed was how incredible close the dumpsters were to the front entrance. The store opened at 11 and when I arrived at 12 the dumpsters were already leaking a gory looking substance all over the concrete, perhaps because of the heat. However, management has a responsibility to sanitize the area. It smells horrible. There was a sign on the door stating make were required. No elements of social distancing being reinforced inside and the place was sweltering. The AC was clearly not working and the fatigued look on the workers faces told me they were feeling it. The food was displayed in clean and appealing trays that looked up to code. They were severely understaffed as there was no one manning that area. There was one lady flouring chicken, one on the register and one person who appeared to be replenishing supplies. We waited for almost 20 mins to be addressed even though there were only 4 people including my friend in the store. When we finally got to the register that's when the cashier is making an announcement that payment is via " cash only". They didn't see the benefit of posting this on the door so you don't have to waste time standing inside of you don't have cash. The order was placed: I asked for jerk chicken with 2 sides. As she closed the container I asked for jerk sauce. She said they had none. Again they opened only an he earlier. She asked if I wanted bbq sauce, nope not on JERK CHICKEN. Next, sis asks if I wanted the juice off the yams poured on the chicken. Are you guys serious? The federal government has reported only 40% of small businesses will survive the pandemic so I have been unwavering in masking sure I am ONLY spending my money with black small businesses but I still want value and a good experience. Please, if this is your business and you care about it's vitality and the community you serve, do better! read more
Take out Fridays! Money well spent. This small restaurant packs a powerful punch! With their well seasoned food and huge portion size. In my opinion you will end up with food for the next couple days or a really great meal for the day. Why do take out from here: - lots of main/sides options to choose from - food arrived we'll packed inside a sturdy container - prices are reasonable read more
2 years ago
2 years ago
Places is great. First time I had it someone catered from there. Everything was delicious. read more
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More info about Bed Stuy Fish Fry
1716 Utica Ave
Brooklyn, NY 11234
Flatlands
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(718) 484-8923
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