Dropped in to get some paint and received some great advice on types of paint to use for my…read moreproject. Will definitely return based on quality of paint and customer service.

Needed some touch up paint which they made but only in a gallon can. I would have liked a quart…read morebut they don't do that anymore . They had everything I needed so I'm glad they are here.

I rarely rarely give zero or no stars to any businesses unless it's so bad that I have no choice…read moreexcept to yelp and send a letter to headquarters. This is to the snarky young chick with glasses that mixed my paint and was not even close to the original color after I painted the wall. I understand you hate your job and you mix paint, but word of advice on simple 101 customer service, show some empathy and let's solve the problem vs arguing with a customer why the color is way off. No need to talk over me and ramble on why the paint is off with your snarky tone. Worse customer service and I would never use this store again. Hope your manager or corporate reads this and offer you customer service classes. Called Pleasanton and Livermore and they calmly stated the paint process and stated 'come in and let's remix it again'. All I wanted to hear..

I didn't think finding a stain color for the top of our farmhouse table would be so difficult…read more After two hardware stores (Home Depot and OSH both carried Min Wax only) we went here and found the warm grey color I was looking for. Love the color, they mix it just like paint. The employee who sold it to us gave us a discount...much appreciated!! Can't wait for the refreshed color palette...will be perfect with the black legs and skirt, and the grey and white kitchen.

This was once my favorite togo place to get all my paints but won't be anymore because of an…read moreunhelpful and rudest worker at this location. I wished I gotten his name, I will soon yet this fella looks obviously out of shape, heavyset guy, appears to be going bald soon, he looks more busy trying to hit on a younger female co-worker, he was deliberately super unfriendly and bitter about something for certain. This place isn't recommended and Home Depot nearby was 101% friendlier and found out a lot less costly was exactly where I went immediately after with ease.

Not knowing anything about paint I consulted with Jasmine who was very helpful, friendly and…read morepatient with me. She went above and beyond in helping me by carrying my paint to the car and giving me so much information about paint. What an excellent employee!!! Thank you Jasmine!

The employees are always curtious. I really am upset…read morehow the management treated my return issue. I purchased 4 items on clearance, when I went to return one item, THEY SAID I COULDN'T, it's on clearance. I mentioned that there was no signage stating that items were not refundable, nor did the cashier mention it!! They (mngmt) said I should have known - - REALLY!!??? Totally rude AND wrong. They then stated that it is written on the bottom of my receipt... So that would be after I purchased it, I could see that it's not returnable, is that where they tell me that I can't return it????!! It's wrong of them. But for you who are reading this, apparently if it has a black dot on the UPC code it's not returnable - choose wisely.

Very happy Dublin has a nice hardware store like this Ace Hardware. They have a nice selection of…read morevarious items and helpful employees. Vastly knowledgeable over the people at what I like to call Home CheapO. It's nice when the employees of a store know where to point too, instead of of the common HD employee response of " this is not my department ".

This review is specifically for the staff members, Sunita and Tanya, who help me with my curbside…read moreorder. I ordered probably the heaviest weighing items and a bunch of them. Usually I order heavy stuff for curbside pickup because I have a hard time loading it myself. And Home Depot will usually send out some strong guy to help me. Today Sunita and Tanya came out with my order and kicked ass. They were so helpful and sweet and super strong!! Really appreciate their help!!

I'm no stranger to pesky fruit flies, but I never imagined I'd be buying MOTH traps! Yet, here I…read morewas, at the Home Depot in Pleasanton, doing just that, determined to fix the issue before it turns into an infestation I can't handle. Surveying the products on the shelf, I realized that I could use some of the fly ribbons and sticky traps I already have at home (previously used for flies). But I also grabbed some Safer Home pantry pest traps this time around. The store was clean and organized on a Wednesday afternoon. The pest control products were easy to find, the location similar to most other HD stores (far aisle on the left in Pleasanton). Checking out was quick and simple without any waits. In fact, there were workers at the self checkout registers helping customers ring up their orders... unnecessary but appreciated (as long as they don't slow me down). There was even an employee greeting guests at the entrance, and she was helpful and friendly too. Even though I just made a small purchase on this day, I was genuinely impressed with the service here, as well my overall experience.

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

Shout out to VJ for his great customer service. I was purchasing a wall hanger that was marked…read more$19.98 at the isle it was located in but was registered as $27.98 at the checkout. Fortunately I had taken a photo for Yelp and showed it to VJ. He was able to correct the mistake and charge me the advertised price. I was a long time customer of the competitor but prefer Lowe's for their customer service and quality of their products. I also found a great a great value on a new jacket for my dog Lola.

This review is specifically towards Lowes Installation Service…read more This is the WORST service ...very un-professional sub contractors. Lowes does not own installation team, but rely solely on subcontractors. 1.We paid Lowes full price for installation and was assured scheduler will call within 48 hours 2. Had to call Lowes after 96 hours waiting...who gave me subcontractor number.....who happens to be in LA, while I am located in SF bay area 3. The subcontracttor NEVER called, I had to call 3-4 different times to be "assured" installer will call me 4. After 4 times, they gave installer number ( name AJ )....who never ever answered the phone 5. Finally after lot of escalations by Lowes install team, so called AJ called this morning telling ( not asking) that he will visit between 100 and 130 6. AJ does not have simply courtesy to call/text that he is running late 7. Shows up at 345....one look and says he can not install garage door opener ...the reason he gave is power outlet point is not exactly above opener motor. 8. Asked if its building code, he explained Lowes prohibits to install if power outlet is not directly above motor....and he will call Lowes to cancel installation. VERY unprofessional installer...but thats only installer Lowes has. Anyways....stay away from Lowes Install....far far away,....

I don't think I have been to a store for a quick visit & end up buying 4 pieces, goes to tell you ,…read morethe selection & omg the phenomenal employees! I will go here again & again ..& you will not spending on the pieces & yes the value is absolutely there to spend a little on great quality items .

Service was quick and the sale associates are not that much engaging as someone mentioned before…read more There is a good selection of items because this is an outlet. Price is really elevated even for this to be discounted furniture items. I like the Vacaville store selection and service much better! Home Goods is still my favorite finds!

Had a pleasant experience today when picking up some salt pellets during lunch time. In and out…read morewithin 15 minutes. Service was quick and thank you to the staff who helped me load six 40lbs salt pellets Diamond Crystal bright & soft($8.99) to my car. Also I have their rewards app so I was able to use a $10 coupon off over $50 spending. Without the coupon, their regular retail price $8.99 is a bit more costly than Home Depot $6.73 per pack (bulk price -6packs or more or $7.48 regular price) but with the coupon it offsets the large price gap. I am paying about $4 more than Home Depot but I think about the time I save for check out and I won't need to do the heavy lifting all by myself. Their service speed really helps when you know you can make a quick stop to get things done in a short amount of time. I hope ACE can think about offering bulk pricing on sale pellets in the future so their price is more comparable to Home Depot. I also noticed that they now got pies by the entrance! I know where to get some pies the next time I crave for it.

Paint department is awesome! Very helpful. Prices are lower than Home Depot and lower wait time.read more

I like to blend my our soil mix, so I was happy to find this place with a lot of the ingredients I…read morewas looking for, such as perlite, charcoal, bark, leca, etc. at very reasonable prices. Besides soil mixes, this shop has the most eclectic collection of items. In the front there are little chicks and turtles. There are some houseplants and a few exotic ones too. There's also a table of crystals, and a shelf of CBD honey. They also have standard gardening supplies, like pots and fertilizers. I really enjoyed walking around and exploring their collection of unique items. They don't have as many plants and varieties of soils that you'd find at a nursery, but I see a lot of potential here. The owner was telling me about his vision to expand their collection of plants. I'm looking forward to coming again and seeing how the place is transformed.

Nice local business! They carry all the amendments you'd need for creating your own chunky soil…read moremix. Lady working there was super nice and helped me find what I needed. Support small business!