I love Benjamin Moore paint and Marks is the place to get it! Tony helped me adjust a color that…read morelooked much too stark in my room since so much sunlight gets in that room. He was kind, patient and totally corrected the problem by adding different tints. He researched and reviewed with me all the possibilities. His brother, Chris who works at Lafayette Marks Paints, referred me to Tony and I'm grateful to both of them!

I have been here a few times during a house renovation phase, since it was impossible to get the…read morecorrect colors anywhere else. Home Depot was not able to match anything correctly and after a while I just gave up and went to Mark's. It was a good decision and our home project has finally been finished (and successfully I might add). So, the quality of the paint is great, they match expertly, if you bring a big enough sample and the turnaround time is usually within a few hours or next day. Pricing is a bit on the high side, but not outrageously so. Why only 4 stars? Those guys are grumpy! No matter when you arrive, which person you talk to or how busy the store is, no smile in sight, no friendly word. Hell, hardly any words. Geez...

AVOID this company…read more After using their Santos 50% formulation, I experienced severe blotchiness far beyond natural lime wash movement. Their website claims the 50% strength is simply a lighter version with the same consistency, failing to disclose that it drastically increases patchiness and application marks. When I reached out, customer service was highly defensive, blaming application factors instead of the product. Offering a showroom demonstration after I had already purchased multiple gallons and finished the project was completely impractical. Excusing slow communication because they are a "small business" is also unacceptable. Do not ignore the few negative reviews here--you could easily end up in the exact same situation.

Expensive product paired with with terrible customer service - If you follow the product directions…read moreprovided by the company you will have a terrible result, if you call asking for help you will receive contradictory instructions and the world's worst customer service.

I had the most amazing service from Ernesto at the Professional Paint Center/Benjamin Moore. He…read morecould not have been nicer and given better advice for priming and painting for a DYI. I was painting over a red wall, which I thought would take several coats of primer to cover, but Ernesto tinted the primer the shade I chose and I was able to get coverage in one coat of primer and one coat of paint. I will never shop anywhere else thanks to Ernesto! Great service.

it's always a good experience At Benjamin Moore on Main in Walnut Creek. I've been shopping at this…read morelocation for 20 years. They are knowledgeable, helpful and a pleasant group to do business with. Today Steven helped me and as always I left hooked up to do my paint project. I am a homeowner and every time I walk in I feel as if I am just as important to them as the paint contractors that are there every day. Thank you Steven and the entire team at BM Walnut Creek!

Sue is amazing…read more Amazing shop, amazing staff. Then there is the G. O. A. T. With Sue and her creative mind. You have to make a visit

Sue Johnson's lighting is not only unique, it's exceptionally well-crafted and expertly made. Each…read moreshade is a handmade work of art that warmly illuminates the space. We recently moved to Vermont and needed a new fixture. Sue Johnson's ginko shade looks absolutely stunning in our renovated all-season porch. What sets Sue's lighting apart from others is that they are collectible pieces that maintain their value and last forever. Plus, they bring the beauty of nature indoors. A very special, one-of-a-kind place.

I can't say enough good things about Linda and Eli at the Benjamin Moore paint store in Dublin…read more Every single visit feels less like a transaction and more like catching up with trusted experts who genuinely care about helping you get things right. From the moment you walk in, they're always friendly, welcoming, and ready to listen. They don't rush you, don't talk over you, and never make you feel like you should already know everything about paint (because most of us don't). Instead, they ask thoughtful questions about the project, the space, the lighting, and even how the room will be used -- details that make a huge difference in the final result. What really sets Linda and Eli apart is their advice and support. I've come in with vague ideas like, "I want something warm but not yellow" or "I need white, but not hospital white", and somehow they translate that into the perfect recommendation. They'll pull multiple samples, explain undertones, compare finishes, and even warn you about colors that might look great on a swatch but won't behave the same way once they're on the wall. They also excel in situations where a paint store rep truly proves their value: When you're repainting a room and need to match an old color that's faded over time When you're stuck between finishes and need to know what will actually hold up to kids, pets, or heavy traffic When a contractor is waiting and you need the right product fast, without costly mistakes When lighting changes everything and you need guidance on how colors look in natural vs. artificial light When you realize mid-project that something isn't working and you need a smart, calm solution, not guesswork Linda and Eli handle all of that with patience and confidence. They explain why a product works, not just what to buy. That level of knowledge builds trust, and it shows they truly stand behind what they recommend. It's rare to find people who combine deep expertise with kindness and approachability, but they do it effortlessly. Because of them, painting projects feel less stressful and more enjoyable -- and the results always turn out better than expected. If you're looking for a paint store where the staff genuinely wants you to succeed, this is it. Linda and Eli are the reason I'll keep coming back, and the reason I recommend the Benjamin Moore Dublin store to anyone who wants great results without the guesswork. Highly recommend -- every time.

I've always loved Benjamin Moore in Dublin, but after being treated rudely by Elaine, the "color…read moreconsultant" who insisted that all the paints she showed me are warm whites and "whites don't have undertones" - I realized she is not a color consultant. She is fast talking, curt, annoyed when you ask questions she can't answer, and was quick to pull out a color and say, "Use this one" without ever asking any pertinent questions. Really, it matters if you have a southern facing room or a northern facing room...paint represents differently in different rooms. She clearly knew none of this and was annoyed that I asked the RGB of their Swiss Coffee..she continued to insist that whites don't have undertones. When she finally asked the man at the front desk for the RGB, she rolled her eyes and threw her hand up like she was in disbelief I would ask that question. In reality, any color consultant should know that RGB is the red, green, and blue that is used to make a color, and helps to decipher a paint's undertones. Honestly, if she didn't know I wouldn't have cared, but she was hostile and curt, and seemed like someone in a rush; someone I would expect to be on commission in a shopping mall. I did call the manager and he was very apologetic and professional. However, I've decided not to go back, as there are many paint stores in the Bay Area where color consultants are welcoming, engaging, and don't act hostile toward the customers.

Starting with their great customer service for both diy-ers and professionals alike their in store…read moreservice professionals can answer all of your needs. So if you have a question or simply don't know where to begin, just ask and they'll get ya going in the right direction. They've got a lot of materials to choose from in the store and in their protected storage bays and their prices on many items is cheaper than the big box stores! And get this, if you need 1 sheet or 100 sheets of drywall or wood or any other material they'll help you load it for free you won't get that kind of service at HD. The whole in store experience is easy, comfortable and secure and they've got plenty of parking too.

I've always loved the quality of Truitt and White and would forgive the front line for never…read moregreeting me when I enter the store, but recently there's a new young worker there named Ari who DOES greet me when I walk in, which adds value and class to the store! Not only that, Ari has been extremely helpful in advising me on fasteners and shellacs, among other things, to the point that I now ask whether he's working there when I go in. Also, Antonio in the lumberyard has been super helpful and friendly. Kudos to the team. The friendliness and help is appreciated and a good counterweight to the big box stores.

Wow. I actually look forward to going to this place. The folks working here have consistently been…read morehelpful, knowledgeable, pleasant and time-efficient. And the paints are absolutely brilliant - they are fun to work with and look fantastic when applied. The store also does a great job of fitting an impressive variety of painting materials in a relatively small space.

I didn't know where to buy the paint I needed (local hardware store wasn't helpful). I was excited…read morewhen google informed me about a Benjamin Moore paint store near me. They opened six months ago and I didn't know they were here! Anyway, they had what I needed (yay) and helped me with a paint sample to take home to make sure it matched the existing paint before I buy a large can. Excellent service - very friendly and helpful. They also have a board for local painting contractors.

I don't understand a company that lists their open hours on their voicemail so their potential…read morecustomers drive to the store during those supposed hours - just to read on the front door that Saturday hours are by appointment only. Very inconsiderate and seriously - how hard is it to say that on the voicemail?

Excellent selection of tiles. Great customer service as well. All went flawlessly to replace our…read morelarge bathroom floor.