Here's why you should make all your paint related purchases at East Bay Paint Center (and resist…read morelooking for cheaper brushes and whatnot at Home Depot or Amazon). First, they carry Benjamin Moore paint and it's the best. You can pay much more for paint or slightly less, but either way that's silly. Benjamin Moore always has terrific colors and texture and great durability. Any time I've hired professional painters, this is the line they use. We need to keep this business thriving so we can always get a same-day gallon of Chantilly Lace (if you know you know). Second, they have everything paint related under one roof. Your time is valuable and you can't go to two stores looking for the wide painters tape or that butcher paper stuff to cover the floor. Third, their service is above and beyond. You order online and your stuff waits for you on a shelf outside for immediate grabbing. You walk in and someone asks you what you need. Amazing. I put their service to the test today by ordering a sample size of Dark Taupe paint, placing it on the roof of my car while I loaded other things, then driving off. When I realized what I had done (and I did it -- you can see my Dark Taupe paint splatter in their parking lot), I returned to apologize and reorder and found they had REFILLED MY ORDER and placed it on the shelf without comment. You think Home Depot would have done that?!

Bought all my paint here. They did bulk pricing discount, made it easy to arrange pick up and were…read morehelpful.

Very helpful staff and timely. They matched the color perfectly and give a very good price.read more

Great service. Well organized store. Quality is exceptional. Glad Sherwin-Williams is in Berkeley…read more Definitely buy paint from here.

I am shocked by any negative review of this store. I spent hours in there trying to develop a…read morecustom color and went back and forth multiple times. They were so patient and helpful. The owners got involved to help me develop the perfect grey. You could not ask for a better customer service experience. EVERY single person there is kind and knowledgeable.

I have been here a few times during a house renovation phase, since it was impossible to get the…read morecorrect colors anywhere else. Home Depot was not able to match anything correctly and after a while I just gave up and went to Mark's. It was a good decision and our home project has finally been finished (and successfully I might add). So, the quality of the paint is great, they match expertly, if you bring a big enough sample and the turnaround time is usually within a few hours or next day. Pricing is a bit on the high side, but not outrageously so. Why only 4 stars? Those guys are grumpy! No matter when you arrive, which person you talk to or how busy the store is, no smile in sight, no friendly word. Hell, hardly any words. Geez...

Professional customer service, clean and organized store with every visit. The paint is a little…read morepricey.

I called ahead paint for my 80 year old father to pay and pickup while I was taking care of my mom…read more When my father arrived 15 minutes later the price went up and they sold his gallons instead of 5 gallon buckets also added other stuff to the order I didn't ask for. I specially told the manager by phone I was sending my dad to pickup and pay. Instead they scammed him and out crap on the order he didn't need. When I called the manager to ask why they did this she yelled at me and said "they are already mixed the color" and I can't change anything. What a scam!!! Now I need to get an attorney. She should have apologized to me me for changing my order without my permission, instead she yelled at me. They take advantage that an old man showed up to pay to meet their sales goals. What a scam!!! They charged items not authorized!! I had to escalate to district manager

I recently had a new garage door installed, and I wanted to touch up the wood frame around the…read moredoor. So I went down to the Sherwin-Williams store to get a small can of paint. I had a great experience in the past, so there's no reason to go anywhere else. Went in and matched up my sample with the colors on display. Told the man at the counter what I wanted, and he went in the back to mix it. I had to wait a bit as contactors were there picking up barrels of paint. Okay, I got my paint, and I grabbed some small brushes. Good paint, good service, free parking. Located at Marina Village shopping center next to Bank of Marin.

thank you for the great customer service once I explained I am not an expert at buying.paint It was…read moreexplained to me very well. I even got a little bit of customization. I'm very pleased. My wall should look great in my kitchens

Great service with a friendly and knowledgeable staff. They know the products the sell and don't…read moremind sharing the information. They always have what I am looking for and their products are high quality. They conduct business in a manner that shows they value their customers.

Wow. I actually look forward to going to this place. The folks working here have consistently been…read morehelpful, knowledgeable, pleasant and time-efficient. And the paints are absolutely brilliant - they are fun to work with and look fantastic when applied. The store also does a great job of fitting an impressive variety of painting materials in a relatively small space.

This is a new SW Store. First visit has been a very good…read more experience. Natalie (Manager) is great at handling walk in customers and at the same time checking to see how I was doing with color selection overload. Easy Parking, great hours and nice new showroom.

Service - Rude & Incompetent. I have been going to the Sherwood Williams for over 20 years & never…read morehad an issue. That has changed. I asked for a gallon of my exterior yellow paint. I asked him to look it up on the computer. He told me I did not buy it at Sherwood Williams. WHAT? That's where I buy my paint. He did not know how to look up pervious orders. I told him that he was rude & did not know his job. I went home & called corporate. Corporate found the paint with in 2 minutes. Thank you Alice! I went back to the store (2nd time) and gave them the name of the Paints I needed from a different sales person. He asked me the finish of paint & I did not know. He said he needed that information. I agreed & told him to look it up on the computer. He said it was not there. OK - Give me the phone so I could call corporate to get the information - It was amazing how fast he looked it up on the computer!!! No thank you after my purchase of $350 dollars. Not a good experience....

I called this store after being advised by a competitor that they accepted old cans of paint, which…read morewas verified by the sales associate I spoke with. He clarified that they usually took only cans that still contained some liquid paint, but encouraged me to come down and he'd see what he could do. The woman who was on the floor when I arrived told me that was wrong and they took only cans with at least 25% liquid paint. "Who did you speak with?" she snapped. "I don't know his name, but I just spoke with him; can you send him out please?" Two minutes later she returned as unpleasant as before and basically told me to get lost. No apology, no empathy, no respect. I would never, ever shop at a place where people are treated so rudely.

From the owner: Dunn-Edwards Paints is one of the nation's largest manufacturers and distributors of architectural,…read moreindustrial, and high-performance paints and paint supplies. They dedicate themselves to providing professionals and consumers throughout the Southwest with a complete line of the highest-quality and best-value paints, painting supplies, and equipment - as well as superior service. The company is devoted to preserving and protecting the environment and produces its coatings in the world's first and only LEED Gold-certified manufacturing plant.

I really want to support local businesses like Cole Hardware. In a world dominated by big-box…read morestores and Amazon, it's great to have an independent hardware store serving the community. Unfortunately, this visit was frustrating. I placed an online order that was estimated to be ready in 15 minutes. I intentionally waited an hour before coming in, but I still had to wait while my order was put together. It honestly would have been faster to walk the aisles myself, grab the item, and pay at the register. What disappointed me even more was the customer service at the front counter. The staff I interacted with came across as dismissive and unfriendly, which made the experience feel less welcoming than I expected. I genuinely want to keep supporting Cole Hardware because local businesses matter. I just hope they can improve the online pickup process and provide a friendlier customer experience. Those two changes would make a big difference and would keep me choosing them over the convenience of Amazon.

OMG. What a gem. A hardware store with everything you could need, laid out in charming, organized…read morefashion. The staff went above and beyond. And I struck up a neighborly conversation with the people in line with me. Support this place. In a world of heartless Home Depot's we need to keep a gem like this alive.

We're doing our first bathroom remodel so I went to our neighborhood Kelly-Moore just to shop…read morearound for different colors and compare to samples that I already had. Troy was extremely knowledgeable and professional and did a perfect match for the shade of blue that I wanted for my custom shower curtain. Joe was also super helpful for questions that we had after we painted. Overall outstanding customer experience.

I use to go Home Depot for my paint due to convenience, but Kelly Moore paint is just way better…read more The location for me is out the way but I don't mind the drive as it's worth it for quality paint for a fair price. Joe has always helped me and given me exceptional service. Only place I'll be going for all my paint needs.