Professional customer service, clean and organized store with every visit. The paint is a little…read morepricey.

I called ahead paint for my 80 year old father to pay and pickup while I was taking care of my mom…read more When my father arrived 15 minutes later the price went up and they sold his gallons instead of 5 gallon buckets also added other stuff to the order I didn't ask for. I specially told the manager by phone I was sending my dad to pickup and pay. Instead they scammed him and out crap on the order he didn't need. When I called the manager to ask why they did this she yelled at me and said "they are already mixed the color" and I can't change anything. What a scam!!! Now I need to get an attorney. She should have apologized to me me for changing my order without my permission, instead she yelled at me. They take advantage that an old man showed up to pay to meet their sales goals. What a scam!!! They charged items not authorized!! I had to escalate to district manager

A friend insisted I try Vista Paints, and I couldn't be happier. The quality of Vista Paint is as…read morehigh-quality as Sh-Wms (for much less $$), so I'm now a big, devoted Vista customer. Moreover, Tyler at the San Pablo store is incredibly helpful -- go see him; I promise you'll be impressed too. (Thx Tyler).

Unable to find the location in San Lorenzo so I'll post on this Vista Paint location for…read moreinformation regarding my visit. On Hesperian Avenue there is a Vista Paint I went in to get two gallons of paint for my bedroom, the young man was friendly enough but accidentally mixed 1 gallon with the quart mixture of paint after talking to his manager they decided to add three more quart mixtures to equal the 1 gallon that they mixed correctly the second time. Well of course after 5 hours of painting the two gallons did not match, and although it was a honest mistake, it cost me labor and frustration. Went back the next morning to discuss with the manager on that shift and he seemed incredulous to my claim, until he did a color test and low and behold it was not the same color. He begrudgingly did not want to replace both gallons but did replace the one gallon that was not correct, and with that I walked out no apologies know how can we make it right just the old here you go.

Garth that's is the name of the guy you have to look for, if you go shopping at Oliver's Hardware…read more His knowledge about his work is outstanding. He will make you questions about what you need and give you advice, about what you have to buy. The customer satisfaction is his best attribute! Selection they have everything, the value of good too.

Olivers in the best. The exceptional, kind and knowledgeable staff is incredible, and the sheer…read moreamount of inventory they somehow keep inside this store is mind boggling. Everything from little garden do-dads to real tools and hardware. Highly recommend them. If you aren't sure if they have what you want, give them a call and more times than not, I assure you they will stock what you are looking for!

I just received my new Weber grill. It not only was on sale, but included delivery and setup. I…read morecouldn't be happier with it. My only complaint would be to shorten the delivery window. 9-6 is way too long to have to wait. This Ace Hardware is by far the best one.

If I could rate. "0" I would. SHOP AT YOUR OWN RISK…read more I am a working professor like everyone else. I'm a nurse and I ordered a lawn chair to pick up same day. They sent me an email said it'll be ready in 35 minutes. just to watch my grandchild's game. I went there in an hour and Eddie working at the front told me that they had none in stock even before I showed him the order. I told him we'll just cancel it. He stated that they don't usually do that and he called his manager on the speakerphone and his manager stated tell her we'll ship it. I told him I don't want it shipped. I have a game this afternoon. That's why I ordered the same day. The manager sent an African-American gentleman up who explained to me that Eddie was new. I told him what does that have to do with anything? Just cancel the order I've made an hour ago. He said that there are procedures that need to go through, but it will be canceled. THE NEXT DAY I RECEIVE AN EMAIL THAT IT'LL ARRIVE ON TUESDAY AFTER I TOLD THEM TO CANCEL. IT WENT IN THE STORY. The next day I called on Sunday at 12:32 MELISSA, WHO THEY TOLD ME WAS A REGIONAL MANAGER. I asked to speak with her. They put me on hold for 12 minutes and 56 seconds. And every time I call back both times they put me back on hold for five minutes. NEVER SHOP HERE IF THE REGIONAL MANAGER HAS NO CUSTOMER SERVICE AND DOESN'T CARE WHY DO YOU THINK THE STORE EMPLOYEES ARE INCOMPETENT? MONEY wasn't a factor CUSTOMER SERVICE WAS INADEQUATE AND NONEXISTENT IN THIS STORE

Went in today and they were closed an hour early. Seems strange to me - I don't understand it…read more Usually they close at 8pm on a Sunday but today they closed at 7pm. I've been to this location many times. Usually a good experience. Bought a couple fruit trees from this exact locations 10 years ago and think about this store every time I eat fruit from them. They are already large and I feel like they turn a house into a home. A place you really enjoy much more. I am big into landscaping. I like mature, beautiful landscape. Kitchens and paint I'm less into - I feel like these things no matter what they are within 5 or 10 years they are old, outdated and in need of redoing. The same can't be said about trees - they only get better and more valuable with age. Had a realtor once tell me that a 5 or 10 year old kitchen is just as bad as a 50 year old kitchen. Neither sells - and with trends ever changing - I wouldn't get too hung up with it. I know some friends that put so much effort into what paint on their walls looks like or what brand cabinets they have. Then they want the CHEAPEST car possible to put their wife and kids in. I just don't get it. Was a bummer today. I saw the Christmas tree lot here all closed and some of the trees inside I wanted to take a closer look at. The variety of Christmas trees here was very nice.

I stopped by this location today to find a replacement part for a furniture project I was working…read moreon. Hardware/fasteners can be tricky to navigate, so I asked an associate stocking and organizing in the fasteners aisle for help to confirm if a specific cam screw would work as a replacement. Unfortunately, she was completely uninterested in helping. Instead of taking a moment to answer my question or point me in the right direction, she acted like I was an inconvenience for interrupting her work. Good customer service means prioritizing helping customers in the store over organizing shelves. While I eventually found the hardware I needed on my own, the encounter left a really bad impression. I hope management reminds their floor staff that assisting customers should always come first.

Had to install my cable internet, so needed a coax stripper, barrel extender and a bit more line…read more Grabbed the wrong cable stripper without thinking, but staff helped me out by pointing out my mistake, and they had the right tool in-stock. Overall a great, well-stocked store with helpful and friendly people. Love to support a small local business, and I will definitely come back soon.

The last time I was there (a few years back) the woman behind the counter (can't remember her name)…read morewas very knowledgeable of their products, I believe her daughters were also there helping that day . I was impressed

It's very seldom that I write a review. However, after getting my house painted by Tama Painting I…read morefelt compelled to write a review. If I could give ten stars then Tama Painting would have received ten stars. James did such an excellent job. He was so detailed and caring. The prep work was very detailed and thoughtful that it felt like he treated my house as if it was his very own house. The personal touch and his guidance through the whole process was excellent. The whole paint job was excellent and that I would give 5 stars. But what took it over the top was the thoughtfulness, the caring, the punctuality, the personality, the guidance, the patience, and his knowledge. With that James & Tama Painting receive an additional 5 stars, for a grand total of 10, which is really an understatement. I can be a very picky person, so for me to write such a good review, it says a lot about Tama Painting & James as the Owner. I would definitely recommend Tama Painting to Family members, co-workers, friends, or Joe Blow of the street. Absolutely excellent. A. Green Richmond

I needed the exterior of my house painted so I called Tama painting…read more James came out right away to give a free estimate. His price was reasonable and from the beginning of the job to end James and Nelson were a fantastic team. They arrived on time, took care of my surrounding plants, cleaned up everyday, and really took pride in their work. They were so pleasant to work with! James had good advise with picking colors and so much knowledge about paints in general. I would highly recommend Tama Painting!

Got a call back from Linsy Painting. He came out the next day to take a look at the house and gave…read moreme a competitive quote. His crew was professional and efficient. Linsy the business owner checked up on the progress every day of the Job. From the house to the gates to the doors the work was top notch. THe house looks 20 years younger now. I would recommend them to my friends

Our house was in serious need of a new paint job and Norman and his team did a fantastic job for…read moreus! They were very patient, courteous, professional and hardworking. We had a hard time figuring out which colors we wanted and they gave us great advice and were very accommodating. He also quoted us very reasonably. He and his team are easy to work with and I would totally recommend them!

I'm shocked by all these terrible reviews. When I go to Rafael Lumber, they always help me. They…read morecarry my wood, they load the car, if I ask. They cut wood at the last minute before closing. They've cut custom sizes for me. They've ordered custom steel pipes for me, and when 1/2 arrived slightly different, they had it corrected the next day. Great prices on solid wood interior doors, prehung options, and even custom sizes. All arrived perfect and quite quickly. They've always been super helpful.

Love these guys! They are very nice and helpful. Their selection of molding is incredible and…read moretheir hardware side is also very good. They will talk over a project with you if you are a DIY guy like me. I'll be back!

I highly recommend this store. In particular, Khalil Nazihi made the entire process of purchasing…read morean adjustable frame and mattress a breeze. He was super knowledgeable and a good listener. He came up with several options and encouraged me to take my time with my decision. I was very impressed with his customer service and appreciated the thoroughness and attention to detail. He gave me an excellent deal. Very pleased with the whole experience.

they told me get out because they thought I was a Minor but…read moreno I'm an adult I said I'm Not they said still gtfo