We recently returned to the area after being out of state for three years. During that time, our…read moreprior AAA approved shop had been bought out. So when I saw this shop on our way to and from work I was excited. Shop always looked neat and clean. :) Booking the appointment with Blake was seamless and quick. Brought the car in and Mel did a really thorough job of making sure he understood why we were bringing in the vehicle (there was a list!). Shop was very clean and well kept. Mike called us around noon and explained everything. Very professional, unassuming, and candid. I appreciated that he took the time to explain what was done, what needed to be done based on specific issues that were found, and addressed the items they could not diagnose. He even went so far as to explain how issues are diagnosed and that nothing had come up for one of our concerns. Everyone we encountered was friendly, knowledgeable and candid. They called when they said they would as well. So we were always well informed. Will be back!

I've used AA Auto for more than 20 years. A neighbor suggested that I would get better service…read morethere than with the dealer. My Honda is more than 30 years old and runs like new. They have saved me so much through the years and I trust AA to always provide professional and trustworthy service. The people there are the best!! Redmond is so lucky to have AA Auto. Barbara L

Engine tune up on our 2012 Scion Xb. Friendly and knowledgeable staff. Fair price I think. Will be…read moreback.

I was extremely impressed with the service I received at Michael's. The service was very…read moreprofessional as the team was able to identify the exact issue that needed a resolution and resolved the issue within 24 hours. They fixed exactly what needed to be fixed without any discussion of additional things not needed. I was very impressed with the honesty and professionalism that was shown throughout. Furthermore, the final charges actually were less than the estimate given initially as they were able to acquire the parts for cheaper. When do you ever encounter this nowadays! I very much appreciate the great service.

I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

I've been using Tru-line for over 53 years. First, with the founder, Ray, in the basement of the…read moreFerrari garage in Seattle. Then with Ray's son Byron, on Boren Street in Seattle. Eventually Byron's son Doug got involved. Byron finally got fed-up with the Seattle traffic and opened a second shop in Bellevue while Doug running the Boren location. I followed Byron to Bellevue for the same reason as Byron. Doug continues to run Boren with the same quality and professionalism as Byron and Ray. Eventually Byron retired and now Brandon runs Bellevue. Again, the shop is still top-notch. You'd never know Byron wasn't there, except there's a different face greeting you when you come in. Tru-Line is, and always has been, and excellent choice for anything chassis related. Their quality and range of knowledge is outstanding and as we all know, that's a very rare thing in today's world. You can trust Tru-Line to do the job right and treat you fairly.

I had a really excellent experience with Eastside Auto Care. My check engine light came on a few…read moreweeks ago, but I procrastinated making an appointment. Then my car started leaking a small quantity of oil - maybe 2 or 3 tablespoons. So I decided it was urgent enough, I looked on Yelp, and I chose Eastside Auto Care based on the positive reviews. I called to make an appointment to drop it off on a Thursday afternoon so that they could diagnose the check engine light and the leaking oil on Friday. They said that they would give me a call back between 9-10 AM on Friday. At around 11:30 AM, I called because I hadn't heard anything, and they apologized because they were really busy. No problem with me - I appreciated the apology! They diagnosed the check engine light as a faulty oxygen sensor, said that I needed an oil change rather urgently, and recommended a number of other repairs that I agreed that I needed but wanted to postpone, as I'm in the process of buying a new car. I authorized the oxygen sensor and the oil change. I received another call a few minutes later, apologizing for an error on the quote, and it would be about $20 more than they had originally quoted me. Again, that was totally fine with me because they were apologetic and upfront about it. I told them that if they couldn't finish it by Friday afternoon, it was fine to keep it until Monday. At about 3:30 PM, I called to check on the status of the car and they said that it would be ready Monday morning. Today (Monday), I received a call at about 8:30 AM that my car was ready. I picked it up and I was pleasantly surprised to find out that the total was $200 less than the estimate. They double-checked to make sure that they had done the bill correctly, and they had. They also gave me a discount because of the original error in the quote and for being referred by looking at Yelp reviews. What I would like to highlight in my review are that a few things happened that would normally be an indication of poor customer service - not calling when they said that they would, getting the quote wrong initially and having to revise upward - but because Eastside Auto Care was so courteous and apologetic, I didn't mind at all, and it did not lower my opinion of them. Everybody makes mistakes, and all that we can do when we make mistakes is to own up to them and apologize. I look forward to taking my new car to Eastside Auto Care in the near future!

This is a criminal enterprise. I previously left a positive review based on the quality brake work…read moreperformed by the PREVIOUS ownership. I came to them in 2021, not knowing about the ownership change and happy with previous work because my car losing engine power then turning off for no reason. Turning it back on would fix thr problem for 20 minutes then it would repeat These guys charged me nearly $700 dollars to "replace sensors" and didn't keep the parts they allegedly removed even when I specifically asked them to. Less than a month later the same problem happened on the highway ans the car turned off completely and I needed hundreds to tow it and at that point I had to pay $2k for a new alternator! They refused to return my money. Even worse, when they did their "repairs", they lazily put all the car panels in my back seat rather than under the hood where they belong. Not only completely dishonest work but absolutely sloppy and lazy too.

I had an outstanding experience with LBR Auto Repair and highly recommend them…read more After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

I brought my vehicle in blowing a fuse. Autosys found what was blowing the fuse and fixed it…read morequickly to get me back on the road! I appreciate the honesty and not getting gouged with something more than I needed. I'll be coming back. Very affordable!

We've been bringing our cars here for years (two Camrys and one Buick). We've only had one small…read moreissue which they corrected at no cost with a return visit. They are definitely "no frills," but that keeps the cost down. They are great at diagnostics, a couple times finding something that made me go "I didn't even know that was a thing" but yes, it was a thing and yes it fixed the problem.

These guys are great it is really relieving to know you have quality mechanics that do the job…read moreright.

Thank you Yelp, again. Been looking for an automative spot to look after my beep beep since moving…read morehere. Previously I have been going to the dealership. But, it is so expensive. Thanks to Yelp I found Al and is legitimate mechanic for those who want to keep their vehicles running. Little problems are little problems. I immediately felt comfortable bringing my vehicle here. I am happy to have a new spot for quality work on my beep beep. SYOY!

I recommended this shop to my daughter for her AC replacement. They did a great job with a 2-year…read morewarranty. Still recommend if you want a trustworthy for my auto.

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

Recently took our Honda Pilot in to have the coolant system inspected as we found some yellow spots…read morein the snow after the recent storm. Matt (owner) gave the vehicle a full inspection and was unable to find any leaks, even kept the vehicle overnight with coolant system pressurized to double check. Matt didn't try to sell anything that wasn't needed, and was honest about the vehicle coolant system not needing any repairs. West Werks Auto is a great locally owned shop with an honest, no pressure owner and employees. 100% recommend.

These guys did a huge project on my 1991 BMW 525i Touring and turned it into a M5 Touring…read more(something that never came to States with the E34s). Love these guys.