Mark (Maceo) diagnosed our RV issue right away and fixed it as soon as part arrived. He is VERY…read moreknowledgeable about RVs. i would highly recommend him. Mark was timely and very pleasant, I chose Mark due to his 5 star rating on Yelp. So lucky I found him.Now I know why he has a 5 star rating.

I usually hate leaving reviews but for Maceo I must. He's more than just "the repair guy", he will…read morebe someone you can depend on getting things done with all honesty with unbeatable price. He could be busy, but you can always depend on him to pick up your phone immediately. He might not be able to make it to you right away, but he'll definitely give you the best advice. Super knowledgeable and very patient explaining step-by-step. Most importantly, always finding the least expensive solution. I've actually learned a lot from him and became more knowledgeable and handy. I feel very lucky to find someone reliable and trustworthy to do business with. Thank you so much Maceo!!!

I've not used this service and there is a solid reason behind that and another one for why I'm…read moreleaving a review. I did quite a bit of digging for a center that specializes in RV electrical repair. We had a project that involved my replacing our old lead acid system with a much more capable and lighter LiFePo4 system. Now we are experiencing issues with the battery not getting fully charged and so I reached out. When the phone rang and the gentlemen picked up the phone, all he said was hello. I introduced myself, explained what I was looking for and asked if I called the right place. He said yep. I asked him his name and that's when it felt like it was going down hill. I should have excused myself and called elsewhere. Who sounds exasperated to have to say their own name at their own business? Anyway, I went on to explain my issue in detail, what I had done on my own to try and solve the issue and his reply was, do I want to fix it or him to do it. Again I'm thinking, sir, I came to you for help, what's with the attitude? So again, trying to be as sweet as pie so as to not upset Capt Cranky, I further explained that my vehicle, a brand new vehicle that he assumed I bought used and told me as much may not be putting out enough amps to activate an onboard charger and if this could be examined as well. His answer after learning it was a new vehicle was to take my truck back to the dealership and make them fix it. BUT! This was after asking condescending questions about why I didn't consider this variable and mitigate that. I told him that I just didn't know anymore. I've reached the end of my ability to problem solve and I wanted an expert to help at this point and that's why I was calling him. That's when he tells me that I need to bring my RV to his shop in Marysville (not Redmond), and that he needs actual time to solve the issue in its entirety and to make sure I allow for that at $160/hr. I'm thinking, ok, steep, but probably worth it....until he said this....and if you have a budget of about $300 which it sounds like you do, I'm not gonna look at it. At this point I told the gentlemen I'm done being berated and talked down to and this was a huuuge mistake calling his shop much less staying on the phone with this jacka$$. He hung up the phone and then texted me saying the call got dropped. Ok buddy. Save your money folks. There are other shops willing to make you feel like you called the right place. Clearly not Pacific RV.

Very smooth transaction, motor home was clean and ready for my trip. I highly recommend and will…read moreuse this local business again.

I had a flat tire after hours, and five other companies did not answer at all. One place finally…read morepicked up but asked for an unreasonable amount of money. This team responded right away and genuinely felt like lifesavers after a long and stressful day. They arrived in under 30 minutes, loaded the car quickly, and took me straight to the service center. Leo was incredibly polite, very careful with the car, and explained each step so I felt safe and supported. The price was also half of what another company quoted me. Excellent and reliable service. They truly saved my day.

Called to check in on the status of a fax that they forgot to send, and the woman who answered the…read morephone was very nice and helpful. She promised they would get the fax sent over "very soon." This fax was important for our operations and for the registered owner. Four hours later, we had not received the fax. We called back and a man answered the phone. He was immediately hostile and began blaming us for calling and wasting his time. "Our office staff isn't even in yet, why are you calling?" He did not apologize for the fact that they had forgotten to fax the form TWICE. He did not assure us that it would be done. He did not offer any solution. He simply made it his mission to scold us for politely checking in on a form that should have been sent hours ago. I'm not sure what the man's name was or what exactly his role was. I assume he is a tow truck dispatcher who was having a bad day. Regardless, normal people still know how to be polite, professional, and courteous even on their off-days. We do a lot of business with Mac Towing but if this behavior continues, there are many other tow companies that we can rely on to act professionally. I would not recommend Mac Towing unless you are okay with being bullied, belittled, and patronized. I cant imagine calling them during a stressful event and having to talk to this man. Mac Towing, please do better.

I'd stay CLEAR away from this shop! Took my car in for a timing belt and water pump change and got…read morenothing but frustration in return. This shop doesn't know true customer service, including taking the vehicle for a TEST RUN! Had they driven my car to ensure all is in proper working order after the "job" was done, they would have noticed they forgot to tighten down the motor mounts! I couldn't figure out what awful noises (and a general feeling) I was hearing until I got home (to Snomomish from Redmond) and realized the motor mount bolt was more than half way sticking up! Never got an apology from Dan (the owner) just that he was mad at his employee who worked on the car. He suggested I come back to his shop (during business hours only of course, which meant I'd have to use more of my personal time off from work) to have him do a "look over" even though I kept explaining driving my car to his shop with lose motor mounts (and who knows what else) was not something I was willing to do. Not only that problem, but Dan overcharged me for parts!!!(Gave some excuses why it costed more, but after calling other shops, the parts ordered should have been cheaper than what I was charged. Too late to get refund since I had already paid for it.) Thankfully, I knew someone else who was a mechanic that lived close enough to me to tighten the motor mounts and ensure nothing else was mistakenly forgotten about. Never heard back from Dan to show any concern on fixing the problem nor any kind of offer for discount on bill since I had to "get the job done" elsewhere. If you want to waste your money, Dan will gladly take it!

One of the BEST small shops in Redmond. Great service and fair pricing. First place I go every time…read moreI need service on my car, motor home or even jet ski trailer.

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

I strongly recommend this business and it's team. After decades living in the greater…read moreSeattle/Eastside areas, I've finally found my "go to" professionals to assist with all of my marine/water sports focused interests and assets. NWWSports Boat Services are remarkable. Cost effective, completely reliable "Valet" services to and from my front door, both waterfront and or dry land locations. I tend to be very "picky" and never had a single need or concern go unanswered. Nice. Completely seamless. One call and I'm set. All I'm left with is the pure enjoyment of the water with my family and friends. The way it is supposed to be. Try this business. You won't be disappointed.

Worst vehicle purchase I've ever experienced. For starters, they didn't register the boat within…read morethe 90-day requirement for the state which left me with expired tabs on both boat and trailer for a long awaiting family vacation. Next, they would not get back to regarding a signature from the previous owner for the remaining factory warranty which was a major selling point for me. Then, I received a backdated bill from insurance for $900 because they didn't follow protocol. And finally, and this is the kicker, they've mistakenly listed me as SOLE OWNER on the title which I have in my hand despite the bank financing 90k. The ineptness with this dealership is beyond me and leaves me shaking my head with all of these still unresolved issues. Spend your $90k at the actual Mastercraft dealer, this place is the worst. 100% regrets.

This is a criminal enterprise. I previously left a positive review based on the quality brake work…read moreperformed by the PREVIOUS ownership. I came to them in 2021, not knowing about the ownership change and happy with previous work because my car losing engine power then turning off for no reason. Turning it back on would fix thr problem for 20 minutes then it would repeat These guys charged me nearly $700 dollars to "replace sensors" and didn't keep the parts they allegedly removed even when I specifically asked them to. Less than a month later the same problem happened on the highway ans the car turned off completely and I needed hundreds to tow it and at that point I had to pay $2k for a new alternator! They refused to return my money. Even worse, when they did their "repairs", they lazily put all the car panels in my back seat rather than under the hood where they belong. Not only completely dishonest work but absolutely sloppy and lazy too.

Got routine maintenance done here a few months ago. I tried this place out because of the overall…read morepositive Yelp reviews and option to book online. My experience with Eastside Auto Care was an absolutely dismal experience that ruined my day. Please try anywhere else in the Eastside if you're not looking to be disgustingly overcharged with pricing practices that completely lack transparency. Made an appointment to drop off my car at 8 am. Arrived on the dot and handed the keys over to Chi. Was told upfront by Chi that it'd take 2-3 hours and need to take a look to get the exact charge price. I bus to work. A few hours later I receive a call from the front desk notifying me that it's take longer because Chi is waiting on a new part to arrive. Then they tell me my car is ready for pickup. I take the 40 minute bus bus ride over and the front desk attendant tells me they actually need a couple hours more for the part to arrive. Another customer waiting by the front desk tells me how the front desk told them a 40 minute estimate that turned into 2 hours wait and counting. Chi shows me the part he's planning to replace and tells me it'll be around $230 total. I go back to the waiting room and nap on the chair due to exhaustion and frustration with his situation. At about 3 pm my car is ready and as I'm preparing to pay the $230 the front desk asked of me, the front desk attendant checks the fee amount with Chi and the the front desk attendant relays to me that the fee has become some $340. I ask them for a breakdown of the price, and they go back to consult Chi. They come back saying the fee includes the charge part and hourly labor rate. At this point I just wanted to leave and get back to work so I paid the amount. I ask him where the key is and he says it should be in the car. I get into my car and find no key. I head back and it turns out they had the key in their collection. They definitely got the best of me by getting me to pay the magically hiked up service fee and playing with my exhausted patience.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

We recently returned to the area after being out of state for three years. During that time, our…read moreprior AAA approved shop had been bought out. So when I saw this shop on our way to and from work I was excited. Shop always looked neat and clean. :) Booking the appointment with Blake was seamless and quick. Brought the car in and Mel did a really thorough job of making sure he understood why we were bringing in the vehicle (there was a list!). Shop was very clean and well kept. Mike called us around noon and explained everything. Very professional, unassuming, and candid. I appreciated that he took the time to explain what was done, what needed to be done based on specific issues that were found, and addressed the items they could not diagnose. He even went so far as to explain how issues are diagnosed and that nothing had come up for one of our concerns. Everyone we encountered was friendly, knowledgeable and candid. They called when they said they would as well. So we were always well informed. Will be back!

This is probably the best shop I've been to in all the states I've lived. They've taken care of my…read morecar for the past 5 years now and I still bring my car here even after moving 40+ minutes away. I've never walked out feeling like I've overpaid or my issue wasn't fully repaired. For as long as Mike and the guys are here, I'll be coming back. Keep up the good work and thanks for being a good honest shop