We recently returned to the area after being out of state for three years. During that time, our…read moreprior AAA approved shop had been bought out. So when I saw this shop on our way to and from work I was excited. Shop always looked neat and clean. :) Booking the appointment with Blake was seamless and quick. Brought the car in and Mel did a really thorough job of making sure he understood why we were bringing in the vehicle (there was a list!). Shop was very clean and well kept. Mike called us around noon and explained everything. Very professional, unassuming, and candid. I appreciated that he took the time to explain what was done, what needed to be done based on specific issues that were found, and addressed the items they could not diagnose. He even went so far as to explain how issues are diagnosed and that nothing had come up for one of our concerns. Everyone we encountered was friendly, knowledgeable and candid. They called when they said they would as well. So we were always well informed. Will be back!

I've used AA Auto for more than 20 years. A neighbor suggested that I would get better service…read morethere than with the dealer. My Honda is more than 30 years old and runs like new. They have saved me so much through the years and I trust AA to always provide professional and trustworthy service. The people there are the best!! Redmond is so lucky to have AA Auto. Barbara L

Looking for nice Asian gentleman who operates out of a well equipped service van.batter was dead on…read moreolder BMW.He was able to get into car when others couldn't and installed new battery in quick order. Price was very reasonable. Trying to find find. My phone # 425.567.6233. Reward if he calls me back. Kevin 5-Star Rating!!!

I'd give it 0 stars if I could. Used their own online messaging app to ask a question and provide…read moreinformation about my car. No response for several days. Sent a ping, just in case a notification got missed. No response. Send information and questions again. No response for WEEKS. Yes, I could have called, but it was their own messaging app. Which they ignored. Or ignored me. So they will never see my business.

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

KJ and Dell were amazing taking care of our car from diagnostic and repairs!…read moreWould recommend Eastside Automotive & Tire hands down.

Omg, These guys don't take advantage of people. My car was at Rairdon Jeep with a quote of nearly…read more$8,000 to fix issues that were nearly non-existent and wanted a 2nd opinion. Turns out, it stemmed from my battery replacement not being finalized by AAA which caused problems with the car not shifting from first gear to second gear. Not only did Raridon not even address this issue in their $8,000 quote to me and that it wouldn't be fixed. Dougs even figured out the issue with the computer showing a number of nonexistent issues - it was a computer glitch. Rairdons didn't question the computer and was happy to try to take 8k of my hard earned funds unnecessarily. Rairdons knew this happened immediately with a transfer of the battery and I specifically told them that I suspected it had to do with the battery. They didn't even inform me that the shifting issue wasn't addressed. I asked what happened to the shifting issue. By then I'd already found Doug's and was going to give them a chance because of a really great initial conversation that showed me they knew much more than the Jeep Dealership. Josh explained about. They only charged me for a single hour of work. In my opinion, they undercharged me. It was an incredible experience and Josh knows his s***. I'm 63 and female.... Rairdon saw me coming. (One of the worst things Rairdon did was tell me they could have this 8k worth of work done by the end of the day... Really?) Josh and Tony are fabulous!! Teresa

I was recommended Doug's for my regular oil change and tire rotation by a friend when I moved to…read moreWashington in 2019 and have continued to go there ever since, even recommending them to other friends. Josh and the team and Doug's are nothing but kind and helpful. I've never felt like I was being taken advantage of or overcharged. They always let us know after our appointments when there may be things like new tires or brakes that we have to consider in the coming months, so we always know what to expect. Not only that, but when my husband's clutch went out last year, the first thing we did was call Doug's and, even though that isn't within their remit, they gave us a great recommendation for who we could have our car towed to for the repair. We moved from Kirkland to Seattle in 2020, but continue to drive over the bridge and drop our cars off for each service appointment because we like them and their service that much!

Nicest guys ever here. Helped me with no charge after my battery died. Thank you so much…read more Kevin

Most honest auto shop I've ever come across. I tried them due to a review on Nextdoor and found the…read moreowner and associates responsive, helpful, and knowledgeable. They also stick with their quotes. They don't try to up charge you for various things. They are straight forward and it's appreciated. After going here multiple times over the last few years they are our go to shop and I highly recommend them.

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Repair of engine mounts on my MINI was reasonable and fast. Would definitely take my car back for…read morefuture repairs or maintenance.

Gabe and the team at Zahntech were great! I scheduled my appointment online, and was able to get in…read moreat my preferred requested day/time (2-days out) Everything went smoothly with timing and the inspection. Everyone I interacted with were wonderful--very friendly, clear communication, and Gabe went the extra mile to explain things in detail, and in a way that I could understand. Pricing seemed incredibly fair (I even overheard a couple quotes given to other customers while I was waiting, and they were well below what they'd been quoted by dealerships, $1k lower in one case!) I highly recommend Zahntech to anyone, and plan to use them for all future mechanic needs! Bonus: two very sweet dogs to hang with while you wait :)

I took my car into Kirkland Autoworks and had an amazing experience. My car was serviced when the…read moreair conditioning went out. All it needed was a charge and a small leak repaired. I paid $251 and was out the door in 2 hours. I appreciate the quality and value the shop provided as well as the honesty on what my vehicle needed and wasn't charged for something it didn't. I'll be bringing all our vehicles in for service. Thank you! Julie

Asked for a quote for a service using email several times. The unidentified person using the…read moregeneric shop name in the email was given the make, model and year of the vehicle but kept insisting he needed the VIN number and license number in order to give a quote. I cut off the conversation after being messed with long enough. Never got what I needed in order to determine if I wanted them to work on my vehicle. No one else said they needed this information in order to give a quote. Their loss.

Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they…read morefixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized.

Been going to ProCar for more than 10 years (finally decided age demanded someone younger than me…read morework on my own cars, something I'd done for 40 years since high-school autoshop and working on my cars with my dad who was a mechanic- everything from oil changes and tune ups to engine rebuilds, so I'm pretty knowledgeable.). That said, Corey has lots more experience and knowledge than I do (I tell him what I think is wrong, and half the time he suggests maybe something else, and darned if he isn't right! I'd have found it eventually after everything else I did didn't fix it). My suburban stopped running down in Utah one hot summer and had to get towed to a shop 80 miles further down the road (that night's destination, actually, lucky me..) - called Corey for a first 'second opinion' and after symptom discussion he suggested over the phone an overheated original fuel pump - never woulda thunk it, bad gas?, fuel filter?, computer?, yea.. fuel pump? Nah.. - the Utah shop replaced the fuel pump and confirmed it. I learn something new every day no matter how hard I try. My advice is that when you find a good mechanic with integrity at a reasonable price, stick with him. He's more than a mechanic, he's a trusted friend now. Even though it's not to my benefit to recommend him (hard enough getting an appointment because he's pretty busy as it is), I selfishly want him to stay in business, so yea, I highly recommend ProCar. (BTW, that 1-star rating back in 2018 was a vehicle with all the emissions stuff removed. State law at the time would not grant a waiver in that situation - the emissions equipment at least had to be present. Everyone involved came away with a 'bad attitude' about it).

Chris's German Auto Service Redmond ,Washington State…read more Re: Recommendation to anyone looking for a quality mechanic To: Chris, I would like to commend Chris's German Auto Service, Inc. for an outstanding job on the 99.3 purchase project. In my experience, Chris's German Auto Service has proven to be an excellent mechanic. On this inspection, I worked closely with Chris and Troy who inspected my new purchase. Chris and Tylor attention to detail has raised the bar to a new level of excellence. The "PPI" was performed without issues. Write-up was produced quickly and completely, repairs were priced competitively and executed quickly, and requisitions were obtained on time and without revision or added expense. From manpower to materials, the schedule was managed perfectly; throughout, the "PPI" and as a result the car was delivered on time and within budget. Chris and Troy brought a teamwork approach to the job and proactively sought prompt and effective solutions to minor issues. The mechanic at the shop worked safely and produced quality work with minimal extras. In closing, I am confident that given the opportunity, Chris's German Auto Service would be a valuable asset to any new purchase "PPI" or repair required. Sincerely, Steve Scherner

I brought in my Boxster S for a motor mount replacement and the service was great. I got a warm…read morewelcome from Chris and Tyler who got my car going immediately and now my car is running much better.