Lousy. Time window was from 3 to 5 PM Arrived at 6:07 PM 3 night stands. 2 beds (had to disassemble) 1 fridge disassemble 2 small desk 2 dresser Taking from 1 floor to ground level 3 1/2 hours and counting. At 8:29 PM third guy appears At 9:30 the fridge is finally in the truck Handrail in staircase broken Then taking off without me. A 1 1/2 mile drive that takes 3 minutes was stretched to 35 minutes At 10PM the third guy is demanding 890.- !!! or my furniture will be taking to their office After calling the cops, they agreed on $700.- In my book that's extortion! For that $700.- cash!!!! NO CREDIT CARD allowed, my furniture was put in the garage. The fridge assembled in the garage Knowing damn well that we had to disassemble again to fit through the entrance door Today the saga continues All the screws for the beds ..... gone Can you say RIP OFF SCAMMERS!! I will set up the following blog for others to share their experience with these crooks. www.promoversocscam.com I will write a report to https://www.ripoffreport.com/ And I will make it my mission to shed a light on these scammers! read more

Frank and Luis did an excellent job with my move from Santa Ana to Santa Ana! Quick, detailed, and efficient. Will be using them and this company in the future! read more

Joe and Donovan from Pro Movers are punctual, efficient and professional. I called them 2 days before the moving day and they responded in a timely manner with clear and reasonable pricing. They work hard and did not waste time. I took advantage or their cash price and think it's worth it. I would recommend. read more

Pro Movers - Movers Near Me - Anaheim, California

Lemme explain my rating: 5 stars for Joe, Jesse and Antonio who busted their asses to get us moved quickly and efficiently. These guys are BEASTS!! They're fast, they're strong, they're organized, and they clearly know what they're doing. They got right down to business and didn't waste any time dilly dallying. We could not have completed our move without them! Truly, I wish that could have been the end of my review... 1 star for the incessant badgering about their tip. It literally started the minute they walked in: "hey, you're getting a third guy for free but I hope that doesn't affect our tip." "So that coin jar, that's our tip, right?" "That used truck would be a great tip! But this one takes the cake...one guy pulled me aside and said "you know, $200/mover is customary and actually on the low end. I mean we'd appreciate anything but we usually get at least $200 each." My jaw hit the floor. I really couldn't believe he had just said that...I even asked my son if I heard that right.. I've never experienced someone who's in MY HOME, HANDLING MY PERSONAL EFFECTS telling me I need to tip them $600 for a job that hadn't even been completed. I was flabbergasted. Quite honestly, these guys almost talked themselves out of a tip completely. I would have tipped these guys because they did a kick ass job but the incessantly nagging was completely uncouth, unprofessional, and displayed major lack of customer service. We reached out to pro movers not because we simply didn't want to do the work ourselves, but we are physically unable to move bigger, heavy items. As it was, getting movers cost us double what I had anticipated (probably my own fault for not calculating correctly) but to have these men who we trusted in our homes, around our families, with our personal items, attempt to exploit us further was extremely frustrating and unacceptable. We are the average family, moving to a new home, we don't have extra money just laying around just to hand out because someone has badgers me about it all day. It sucks to feel like you're being taken advantage of. I thought about not posting a review at all because I know they work hard and absolutely deserve kudos for that and because they know where I live but I'm extremely disappointed and upset that they tried so vehemently to get more money from us. Not ok! Hopefully, this review will save someone from the same situation and serve as a warning to other families who NEED the help. If you choose to hire these guys, just know upfront that they will badger you to give them a fat tip throughout the entire process and make you feel extremely uncomfortable in your own home amongst your own things... By the way...a $200/mover tip is NOT customary nor are tips REQUIRED. read more

Ben and Darren were incredibly efficient and personable. They moved way faster than I expected and were friendly. They made sure I had everything taken care of and placed properly inside. They help make sure my bed frame was put together and that I was completely satisfied with my move. Couldn't have asked for a better experience. read more

Pro Movers - Movers Near Me - Anaheim, California

Benjamin and Memo were awesome. Super organized and careful with our belongings. Great at confirming locations for pick up and delivery, and for organizing the rooms. They worked fast. read more

Pro Movers - Movers Near Me - Anaheim, California

Pro for "professional"???ABSOLUTELY not. John Rose was very helpful and responsive until he got our deposit. Day of the move they tried to TRIPLE the $5,000 quote they gave us. A quote that was the result of him "walking" the house on the telephone with my husband. They brought a trailer for a 4 bedroom house with a garage full of equipment, which we FULLY disclosed prior to signing. The crew the day of was great, very respectful and helpful but management IS HORRIBLE. The day of the delivery "John is off today" was dispatch's response when we tried to resolve the additional disputed cost. They already had our stuff on 2 trucks by this time. If you still choose to give them your business MAKE THEM PHYSICALLY WALK YOUR PROPERTY BEFORE YOU SIGN! P.S. They STILL didn't move everything. Hubby has to rent a UHaul next week to finish the job. SO DISAPPOINTED!!!!! read more

Man....what can I say about this company! We had another moving company bail on us at the last minute and Pro Movers CAME IN THE CLUTCH! Not only did they pack everything nicely and safely, they came prepared, went the extra mile to move unpacked items AND their customer service was A1! I will FOR SURE use this company again and ask for my specific movers! read more

Pro Movers - Guys came arrived at our home at 10:30 AM and stayed until everything was where we wanted it and put together! Appreciate the hard work! - Movers Near Me - Anaheim, California

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3/6/23 The manager has reached out and has taken care of all of our concerns. Update: Our whole move has turned out to be a nightmare. My husband received 6 missed called in a row from one of our movers "Joe" and a very threatening voicemail. I posted a picture of the transcribed voicemail, full of threatening a foul language calling my husband names, just extremely unprofessional and definitely an unstable individual. I will add to this review because I want to make sure nobody goes through this. We made sure to notify the police as well since they know where we live. Literally worst experience ever. We contacted the manager after receiving the voicemail and sent him the actual audio of it, he has been prompt on dealing with this and seemed surprised and was very apologetic. My husband was told we are getting part of our move comped and that the head boss will have a sit down with this Joe guy and that his actions were inappropriate, so there is that. As a mom and a wife this was terrible and just no words to describe how extremely unprofessional this whole ordeal was. It's not even about the money anymore...it's more about safety. STAY CLEAR. The movers were great in the sense they packed and unpacked everything quickly. We were moving from a 2 bed ground floor house to another ground floor apartment. My husband was quoted $200 an hour. We were told that they would be arriving at our house in Costa Mesa in between 9:00-10:00am, they called to let us know they would arrive at 11:00. Not a big deal as we have an infant and I needed to load up my car to drive to San Diego. While they were packing up the truck they told my husband they work for tips and are used to 20-40%. My husband was a little taken aback as the job wasn't even finished yet. Over all everything was moved in quickly. Time stopped at 3:45pm. My husband went to take care of the bill and it was $2000!!! He was asked if he wanted to pay cash or card before he even saw the total. He let them know card. When handed the phone to sign he was barely able to see the itemized report. The math isn't adding up. A move quoted at $200 an hour from 11:00am-3:45pm?! He figured that they included the gratuity in the main bill at that price but after they left got a text saying "we work off tips feel free to Venmo, or Zelle." He felt bad after that as we want to make sure we tip...but it was so much over what we were quoted we got suspicious. When he called to asked for an itemized receipt he was told to call the office. Something is a little sketch here. Now we are unpacking and we noticed my dresser has a massive hole in the back of it. I'm really hoping that's all we find thats broken. It was such a weird experience form start to finish-they asked me to take a picture of the empty truck and leave a good review-I really wanted to and I did at first but at the price and what you get and also the "we work for tips..." well it honestly feels like they already took out a massive tip. A five hour job at $200 an hour costing $2,000. That's $1,000 over what we were quoted. Do yourself a favor and don't use this company. read more

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Me and my girlfriend had to vacate our apartment due to unruly and dangerous neighbors. So we called the Pro Movers for their services and we were beyond satisfied . They were so quick and efficient. We want to give a big should out to Joe and Jesse for the help and professionalism. I would definitely recommend the Pro Movers services to anyone looking to move their stuff . https://yelp.to/BWRdw6wQXwb read more

Pro Movers - Movers Near Me - Anaheim, California

Benjamin Tanoise , Anthony and Saul were great. They mover my 3000 square foot house so quickly. I contacted the last minute and they came and did a wonderful job. I recommend these guys 100% read more

Pro Movers - Movers - Movers Near Me - Anaheim, California

Wanted to shed light on how wonderful Gianni, Steven, and Jason were. They were incredibly efficient, great communicators with each other and had amazing team work. They had a very calming and confident energy which was reassuring when it came time to them handling our items. It seems to vary per team so I can only specifically recommend these guys. read more

Pro Movers - Steven, Gianni, and Jason - Movers Near Me - Anaheim, California

We needed our gun safe moved from upstairs to downstairs. Matt and Jose did a great job and got the job done without any problems. Will use again if needed. read more

Hi Yelper, This is my first post. We reached out to Promovers on a Monday and my boxes have been relocated as of Friday 3pm in the same week. I would use Promovers for personal and professional moves. Thank you Joe and Jesse for making the relocation a wonderful experience. Joe and Jesse were great and made the move an easy task. Thanks for moving the rocket ship also. It was full of hot air and ready to go! read more

Pro Movers - Truck after unloading - Movers Near Me - Anaheim, California

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If I could give this company, no stars I would. My move was originally estimated at 7000 and by the time everything was said and done I paid over 17,000 all in $100 post office cashiers checks. The move was supposed to take four days and it took three weeks. The guys showed up at 7 o'clock at night with a driver and a guy he picked up on the street to unload, a 25 foot truck. I had to pay local movers to come the next morning to empty out the truck and pay them an additional thousand dollars. The driver kept saying "I'm only the driver" and was not even here to unload. New furniture was scratched, and boxes smashed they make you sign, saying that everything is in good order, even though you don't have time to go through it. Before anyone hires a mover. Please do your due diligence, so you don't end up like me. read more

Saul and Yulian did my move. They took care my furniture very well. Really efficient and professional. They are five stars movers. read more

Pro Movers - Movers Near Me - Anaheim, California

Joe , Carlos and Christian are very professional. They did an excellent job and very efficient. We highly recommend them! read more

Joe and Christian were absolutely amazing! They moved 3 bedrooms a living room dining room office and family room for me. 2 guys did all that! Not one thing was damaged, they were super quick and efficient. Hands down will refer them to anyone in need! read more

Pro Movers - Pro movers truck - Movers Near Me - Anaheim, California

Pro Movers are great! I called them only two days before my move and they accommodate me. Amazing customer service. Steven and Saul are the best. They helped me package and load my stuffs to the trailer. They got amazing energy and very fast. They made sure everything was done correctly and clear communication. They made my moving experience less stressful. I would absolutely recommend them. Thank you so much Steven and Saul for everything. read more

My boyfriend and I got Dennis and Payden as our movers and they did amazing work! We originally had scheduled a 3pm move but hoped it would happen sooner and luckily their morning job was canceled and they were able to start at 10:15am. We had packed up most items in our 1bed1bath apartment and also had a storage unit close by that we needed to move about an hour north to a new storage and apartment Dennis and Payden did work you guys!! My boyfriend and I didn't have to lift a finger and we are so grateful for this team. Dennis was sweating up a storm in the end and that's a testament to how hard these guys worked carrying up our couch and 200lb dining table. They did great! The whole job went smooth and we arrived in record time. They organized our storage unit and then dropped out remaining items to our new apartment. Worth every penny! I wish I could have tipped more because their service was A+. Highly recommend these guys. When booking, Donald had checked in about 3-4 times because I kept telling him I wanted to reserve a truck and 2 men but we didn't have an address just yet as we were still finding our next home. The booking and moving were so smooth and the rate is fair. Priceless when it comes to the amount of stress and physical moving that they relieved us from. Many thanks! read more

Pro Movers live up to their name, they are Pro Movers. Today I moved; which, let's face it, it sucks to move. Donovan and Jesse showed up on time and with a smile. Today was a blizzard. They came into my apt and accessed what was moving and got right to it. They were careful with my stuff, efficient, nice, hard-working, they never stopped moving and they never stopped smiling, even in the rain. They were polite and thoughtful of me, my stuff, the move, my cats and parking the truck. They said they would move it, if someone needed it moved. Thoughtful of my old and new neighbors. I highly recommend Pro Movers and I highly recommend Donovan and Jesse. I don't plan on moving for a while, sorry Pro Movers, but when I do you will be my first phone call and I will request Donovan and Jesse. Pro Movers, please recognize and commend Donovan and Jesse, they reflect your quality organization. Thank you for making this transition easy. I wish you unpacked and broke down boxes. read more

Pro Movers - Jesse and Donovan - Movers Near Me - Anaheim, California

I had heard such horror stories about movers so I was very picky on whom to use. I heard about this co thru a friend and they exceeded expectations. From start to finish, joe Donovan and Jesse were professional, efficient, and courteous - even pointing out problems to make sure everything was done correctly! You can't ask for more and I would not hesitate to use them again! read more

ProMovers team from the first quote request, to the team of Joe and Donovan who were absolutely fantastic! They arrived on time, and really put me at ease with the move, and helped me get the last minute items packed to go. It was A Lot! I've already recommended Team Joe & Donovan to my friends and family that are looking to move. Truly a great crew, professional, kind, and respectful. read more

This is my second time using Pro Movers and once again I am just amazed with the quality of their movers! CamRon and Christian did such an incredible job moving all of my belongings with such care and in such an efficient manner. They even fixed some of my furniture that had been needed to be fixed for years! They truly went above and beyond. I highly recommend them! read more

Moving is always stressful so when Pro Movers showed up and said, just relax and we'll take care of it, I was so relieved. And they did - they took care of it all! On top of that, they packed my storage unit up like a game of Tetris. I wasn't sure my furniture and stuff could fit but they said it would be fine and they got everything packed nicely. Big shout out to Joe, Donovan, and Jesse for an easy and efficient process! The bill was higher than the estimate but still more affordable than quotes I had from other companies. As always, it's better to have all that miscellaneous stuff boxed up before to go faster. I had random things around which I should have had boxed and ready to go. Great group! Highly recommended! read more

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Joe and Carlos made the whole moving process nice and simple and everything made it over with no damage Would definitely recommend them for your moving needs. read more

Joe and Antonio really did a thorough job. Their vibe stayed the same during the entire move and they went above and beyond. Seriously want to work with them moving forward. read more

This review is on behalf of my friend - she's been In the hospital 90 days and is still recovering. We helped her with the request and attended to the move. She is storing her items with ProMovers and will still be using them to move her to new ADA apartment. We had a few bumps during this move and was connected to John. I hope he will honor his promise to make up the time that was mishandled, understanding her situation. Let me start with - we know things happen.. it's how it's handled and dealt with afterwards. During scheduling they are very helpful on the phone. The day of the move we were told we'd get a call between 8-9 for an arrival between 9-10. At 8:30 I called and was told the crew was on their way. At 9:10 we called their number and was told the dispatch would call us. We had to call again 25 mins later and then called dispatch and was told they were missing people. (We know it's the pandemic - this stuff happens) but we didn't get a call again until 11:10 that our move was cancelled. John did call us after 12 letting us know he would make this right. I hope this is still the case. They did give us priority scheduling the next week, and helped with the move by adding one extra person. Let me preface this with - her move was not easy. They needed to pack and move her stuff and after 90 days of a shuttered, messy apartment you can imagine the state of her apt. The movers were very nice, and the first 2 hours they were very quick. The last 2 were a little dragged out but I'll give them the benefit of the doubt knowing it's exhausting and her apartment was not the tidiest. But make sure to check their itemized list and hours - there were a few corrections needed. if it takes 4 hours to pack boxes and transport to the truck, it does not take 3 hours to unpack the truck of boxes, not unpack stuff. The boxes are just being moved to their storage facility. And that is separate from the drive time ( which he also tried to double on me.) And yes I know Ca law is to 2x the travel time, but he wanted to double count the original time and then 2x it. I'll leave this review open, as I think she will have more thoughts for her move to her final apartment and I'll update again. I would like to use them again if they honor the credit to my friend. This is a family business and I know they are trying their best too. read more

The movers, including Ben, Aaron and Luis, were very professional and helpful. They had good suggestions and we all worked well together. Almost all of my items were moved over to the new house. Some boxes were left behind and I had to get someone to help me lift them. Also - was very unhappy that they left huge amounts of plastic wrap (that went around the furniture) and filled up my trash barrels - leaving with me with no ability to use my own trash barrels. In their favor, I called the company and they did send someone over to pick up their trash at the end of the day. When I spoke to the gentleman who came for the trash, he informed me that it is Pro Movers policy to throw all their trash away with the customer. That alone will prevent me from using them in the future. read more

This is the 2nd time using Pro Movers Inc and they are FANTASTIC!! Joe and Jesse assisted me with my move and made my move seamless. they ensure any details on handling my items were met and i couldn't be happier with my team. i highly recommend them to anyone looking for movers to assist in their next move! Thank you Joe & Jesse!!! read more

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Saul and Gianni were super helpful, thorough, and a joy to work with. They lugged a HEAVY treadmill from OC to LA for us. The entire process took less than two hours (with the commute too!) and they made the delivery seem simple and easy. Would recommend them for your move, especially for items difficult to move yourself. read more

Pro Movers - Saul and Gianni after delivering our treadmill. Job well done fellas! - Movers Near Me - Anaheim, California

Great service by theses guys Gianni and glad are great Recommend them to family and friends read more

We got moved from Orange County to Downtown Los Angeles yesterday on April 18th. We had an hour or so delay from the original time quoted, but Pro Movers sent their best guys to us: Joe & Donovan! They were lightning fast! I barely was at the apartment as my boyfriend was helping facilitate the move, but Joe & Donovan didn't need any assistance. They packed up quickly, efficiently, and without a scratch or ding. Consequently, they ended up beating us to our new spot in DTLA and were just as efficient unloading as they were packing up. Both gentlemen were friendly and you can tell that they take their jobs seriously. We were truly in great hands and in the future I will definitely be requesting the two of them to help us move. Thank you guys! We were so happy we got the chance to meet you/work with you. read more

Joe and Jesse worked efficiently and fast! They moved everything up to my 3rd floor apartment in a timely manner and were very careful not to damage anything. Would highly recommend their services! read more

Pro Movers - Movers Near Me - Anaheim, California

Cameron and Charlie are lifesavers! We originally used a company through uhaul since we rented a uhaul truck, horrible experience. We had short notice that I was being transferred to a unit (Cal Fire) 12hrs north and had to start work in a week. We had it all planned out to get the truck loaded on a Thursday and arrive at our new house on a Friday, well the original movers had zero idea what they were doing. Three guys showed up late, smelled of weed, and were so slow I needed to pay for an extra hour (3 total). And at the end, they couldn't get all our stuff in the 20' truck! I had to rent a 26' truck and park both of them in a parking lot. My wife then called Pro Movers Inc and explained what was going on, they immediately sent Cameron and Charlie to our location. They moved everything from the 20' truck into the 26' truck, then followed us to our house to finish loading. They got it all done in an HOUR! And when they were done they said they could have made it all fit in the original 20' truck(just to show how incompetent the original uhaul movers were). Did I mention it was pouring rain non stop? These guys saved our move and were speedy, courteous and professional. Definitely recommend them 10/10. read more

Pro Movers - Movers Near Me - Anaheim, California

Great service! Quality work! Great attitude. They make sure the job gets done correctly read more

Pro Movers - Great work and excellent job service from the crew and company. Would absolutely recommend. They're fast and efficient. - Movers Near Me - Anaheim, California

I used Pro Movers to help me with my apartment move and I would highly recommend their service. Their team of Joe, Donovan, and Jesse performed exceptionally and I really enjoyed working with them. Here are some of the high points I found working with pro Movers. Scheduling over the phone was straight forward and their team arrived promptly on time at the day of the move. Our move was complicated in that we needed two locations where items would be picked up before the final destination. They were able to accommodate that without any concern. Pricing and payment are often a source of stress for both parties. They explained their pricing clearly to me and they completed my project within the budget I had in mind. The team was very respectful of my belongings, they moved and stowed them with great care. They paid attention to my concerns during the project, and they provided ample feedback where they thought the project could be improved. My tips for using their service, or any other mover include the following. Communicate and set your expectations clearly to their team. If you have items that require special handling, let them know. Set your budgets for time and cost realistically given the scope of your project. Try to prepare and pack as much of your gear as possible before the day of the project. Make it as easy for them to do what they do best, get your stuff from point A to point B. I have used other services in the past, and I would say that Pro Movers exceeded any of my previous experiences. I wouldn't hesitate to use them again. I would also choose to work with the same team again. Thank you Joe, Donovan, and Jesse, for helping me out that morning. You helped make my life easier. read more

I just wanted to give yet another shoutout to the team at Pro Movers! This is my second time I got to use their great services when moving! (You know how stressful this can be when life throws you fun and unexpected things!) As usual, you would fill out your info on their website to get a quote, and Diego was my first point of contact when I got a call back ASAP. Diego did an excellent job with all the quote breakdown costs, and everything was explained well. I just love how organized everyone is here and you get your own personalized info page after your first call by which you can always check on your move status. Straight up white glove services when you get your confirmation info!!! The team also does a great job with always confirming and following up every step of the way. On move-in day I got to meet Anthony and Darren, who handled my quick and seamless local move within OC! Both the "From" and "To" locations were restricted neighborhoods with regards to access and both of them handled this very well with me on getting around the area. Literally PRO movers we have here :) Both Anthony and Darren were very friendly, kind, and helpful with me making my solo move out here. To move with 2BR (no appliances) worth of my stuff, ~25 boxes I had already packed over 2 weeks, misc stuff that would go in their 3 large "speedpak" boxes (I speciflcaly requested for 3 or so, no extra charge, you just dump loose items in there and they take care of moving these for you) into a studio took a total of approx 2.5 hours with their help in moving heavy items (ie. desk, shelves) that I can't do by myself. If I ever had to move again or recommend movers, they are definitely my first choice!! read more

Jose and Benjamin were incredibly efficient with our out of state move. Highly recommend them and Pro Movers. read more

Pro Movers - Movers Near Me - Anaheim, California

Worth every penny!! The most NON-stressful moving experience. Dennis, Payden, Michael and Matt were absolutely wonderful. Very professional. Well experienced and amazingly skilled. All were so wonderful to work with, made the entire experience of moving so much easier. They took care of each of our belongings with care, professionally wrapped, transported and delivered with excellent customer service! Will definitely hire again and strongly recommend. A++++ read more

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