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    Pro Group Networks

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Microlynx - My Ram installed proving it works

    Microlynx

    (20 reviews)

    $$

    Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

    Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

    Who's Your Data? - the front of the shop

    Who's Your Data?

    (9 reviews)

    My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

    Let me first start by saying it was a privilege and honor to work with Who's Your Date. These guys…read moredid a phenomenal job repairing my laptop screen, which I cracked a couple of months ago. I immediately searched for a company that could fix it right away. Based on their top-ranked data, I can understand why. Their speedy repair and customer service that is so personable, taking the time to understand customer concerns and address them most efficiently. Had I gone through HP, it would've been double the price, and taken longer to get my product back due to shipping, etc. I find it difficult to articulate the extent of my gratitude for the assistance they provided. If you're in the Tacoma area or nearby and you're experiencing similar issues, I highly recommend checking out Who's Your Data. You will not be disappointed.

    Last Stop Computer - My computer and thermal printer is back in business to print CDs for local artist. It's all about community

    Last Stop Computer

    (39 reviews)

    $$

    I have been taking computers to Last Stop Computers for at least 12 years, maybe 15. They have set…read moreup computers for me that I bought at Costco, and refurbished and re-energized several laptops and even a desktop over the years. I was always happy. A couple of days ago I was having trouble downloading videos and figured since it had been 3 years since they helped me with my laptop that was giving me problems, that the computer was running too slow. Andrew said he would look at it. He called me today and said the computer was fine. He also asked me to come in and he would help me with my problem with the website downloading the videos, it turned out to be a problem from servers, not my computer. So he helped me with a download issue as well as looking at the computer and did not charge me at all. What an honest owner and company. I will continue to recommend them and use them for all my computer needs, Thank you Andrew! Everything is working fine!

    Wow! Last stop computers was right by my side when I *stupidly* got the beginnings of a virus on my…read moreschool laptop! Bishop was professional, helpful, and funny all at the same time. They are affordable and so friendly and helpful. I will choose Last Stop Computers over those *other guys* every time from now on. As a busy student, their service meant the world to me, and they really helped me during a frazzled time, they gave me peace of mind and great customer care.

    Green PC

    Green PC

    (63 reviews)

    $

    I seriously love these guys... My office is right around the corner and anytime I need something…read morefor my set up, I can just pop over there and they always help out and do it at a very reasonable price. Most recently, I lost the USB dongle to my keyboard and they replaced it for me without me having to buy a whole new keyboard... Then, I picked up a WebCam from them because the quality of my laptop camera was terrible for meetings... The first one I brought back to my office wouldn't connect at all to my laptop for some reason, though when they tested it at the store it was fine. They still let me swap it out, and the second one was completely glitchy and was throwing wild colors all over my computer screen so I took that one back (and showed them a video of what it was doing on my screen) and they let me swap it out again with no hesitation... Third time was a charm and now I have a great 1080p WebCam for $20! They also have 720p for $10. They have awesome computer equipment, both new and used! It all comes with a 30-day warranty, so no need to hesitate about buying used. I'll keep coming back and will bring my electronics to be recycled here, in addition to purchasing from them to keep stuff out of landfills!

    I was having issues with a new build I was doing and I was at my wits end…read more I called green pc as a last resort. I usually fix my own stuff. Danny answered the phone and I asked what the cost would be and what time was best to drop off. He asked me what was going on and I explained my issue. He asked which steps I had taken to resolve the issue and suggested a possible fix to try before I brought it in. As soon as I got home I( tried Danny's suggestion. 5 minus later I was installing windows and the issue was fixed. I have a ton of respect for a shop that will help a person rather than just charge for a simple fix. Big thumbs up to these guys.

    Pro Group Networks - itservices - Updated May 2026

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