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Kickass Computer Chick

4.0 (2 reviews)
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Microlynx - My Ram installed proving it works

Microlynx

(20 reviews)

$$

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Last Stop Computer - My computer and thermal printer is back in business to print CDs for local artist. It's all about community

Last Stop Computer

(39 reviews)

$$

I have been taking computers to Last Stop Computers for at least 12 years, maybe 15. They have set…read moreup computers for me that I bought at Costco, and refurbished and re-energized several laptops and even a desktop over the years. I was always happy. A couple of days ago I was having trouble downloading videos and figured since it had been 3 years since they helped me with my laptop that was giving me problems, that the computer was running too slow. Andrew said he would look at it. He called me today and said the computer was fine. He also asked me to come in and he would help me with my problem with the website downloading the videos, it turned out to be a problem from servers, not my computer. So he helped me with a download issue as well as looking at the computer and did not charge me at all. What an honest owner and company. I will continue to recommend them and use them for all my computer needs, Thank you Andrew! Everything is working fine!

Wow! Last stop computers was right by my side when I *stupidly* got the beginnings of a virus on my…read moreschool laptop! Bishop was professional, helpful, and funny all at the same time. They are affordable and so friendly and helpful. I will choose Last Stop Computers over those *other guys* every time from now on. As a busy student, their service meant the world to me, and they really helped me during a frazzled time, they gave me peace of mind and great customer care.

Pro Group Networks

Pro Group Networks

(1 review)

Bill and Brian are fantastic. We had them come to our large home and set up cameras, and wifi to…read moreother areas of the property. Their work is clean, and correct. They used accessible language for my untrained ears, and were able to suggest other equally qualified contractors for some other projects we were doing. As they finished the set up, there was a glitch in the software for some of the equipment they installed. This was an error on the manufacturers end, but they came back to the house approximately 4 or 5 more times to help trouble shoot. Will definitely go with Pro Group again if we embark on another project like this.

From the owner: We Specialize in IT Service and Support for SMB's - Offering:…read more *Managed Services *Fully Managed Firewall Service  *Network Design and Management *VoIP Phone Systems (Allworx)  *Computer & Phone Wiring *Remote Offsite Backups  *Office 365 Support  *Cloud Services   *Website Design  *Website and Email hosting  We service our customers in person, at their place of business and through remote support. We provide our customers with 24/7 monitoring, alerting you at the first sign of a problem, often before you even release you have one. Our Managed Service Program- Pro Care, is offered to you at a low monthly rate. You deserve the peace of mind that Pro Group Networks can offer so you can keep your mind on your business. Pro Group Networks - Improving Your Business With Technology!

Kickass Computer Chick - itservices - Updated May 2026

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