Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

I needed a soldered in fuse replaced on a circuit board. He communicated well through the entire…read moreprocess. Picked the part up at my house and dropped it off all while I was at work. He sent videos and pictures of the work and testing before he dropped it off. He even followed up later on to make sure everything went well. Would absolutely use his services again! Pricing was more than reasonable for the service provided. Thank you!

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.

I'm afraid I can NOT recommend Tech Masters Computer Services. I hired Tech Masters to help me set…read moreup two laptops, get Microsoft business software, and set up professional email addresses for my business, the later being the most important. They did set up the email addresses, and ALL my emails immediately went into my recipients' spam folders. My whole job is sending email (I'm a literary agent), so this was absolutely devastating for my business. Tech Masters spent three weeks supposedly trying to fix this problem, during which time I experienced work stress like no other--I could not communicate with my clients. Eventually, Tech Masters stopped replying to my emails and phone calls, leaving me in a terrible lurch (despite the fact I pre-paid for 5 hours of their time). In the end, with help from a friend who is a software engineer, I solved the problem myself, but it took HOURS of my own time...which is exactly why I hired an IT company in the first place...so that I wouldn't have to figure out DKIM authentication and other gobbledygook tech stuff myself. If you want knowledgeable, reliable IT help, I strongly advise looking elsewhere.

My business computer kept getting slower and slower...and slower.....and slooooooowwwwerrr. I took…read moreit to Stewart and Son and they had it up and running again in just a day or two. Any time I have a computer-related problem, I call them, and I know I can trust their answers. Anyone with business computers, and especially network issues, can trust them. They are great.

After My initial review I got my laptop home and the problem seemed to be fixed until I noticed my…read morewebcam was no longer working :( I took it back in and the only solution was to download some software from the website--I have never experienced a problem with my webcam until now! Needless to say I got the computer back home and the dreaded screen issue was back...took it back in (let me remind you this is the only reason I took my laptop in the first time). So it was going to cost another $200.00 and change to fix so all together I would have been giving them over 300.00 to fix this "1" issue. I opted to get another laptop. The only thing I'm upset with is that why wasn't it fixed the first time? and why is at least half of what I paid the first time not getting applied to the new estimate?!?! I talked to another computer repair shop and they said it all seems a little suspect. :(

Handed me back my PC in December and it has limped along with fatal error reports, etc. also did…read morenot fix the hard drive properly and even after reloading shockplayer, etc...computer that once worked fine will not support flash drive viewing. Now it is frozen. I will be going elsewhere. I am concerned basic components have been removed

Computer Lab, LLC fixed all of my many tech problems, hooked up my Ring cameras, secured my…read moreinternet and wiped the data off of my old laptops. Quick, thorough and very reasonably priced. I have found my computer IT company for life. Bob is also a very nice person who is a pleasure to do business with. Tired of those IT guys on the phone with dialects difficult to understand? Computer Lab is who you are looking for.

I've been using ComputerLab, LLC's in-home and in-office computer repair and maintenance services…read morefor the past 7 years. I've never had a better computer services company! Bob Klemola, the owner, comes to my home / office and resolves issues that arise on my computer, instead of as in years past, when I used to have to take my computer to some company store and leave it for a week (or more) for them to work on. In 2014 Bob assisted my wife and me in buying and programming 3 new computers to upgrade our capabilities. When I ask, Bob promptly schedules an appointment to come to resolve my newly occurring issues. Additionally, Bob has always been thoughtful and considerate in all his dealings with me. He is a pleasure to work with. I recommend ComputerLab, LLC and Bob Klemola without reservation!

I want to PRAISE CAM for his expert help on getting my AOL email account working again! It went…read moredown about 2.5 months ago and I struggled trying to get it running again, but couldn't. Today, 3/25/2026, Cam had it working in about 15 minutes. Thank you so much Apple Store and specifically CAM!!!!!!! A very satisfied customer, Dorran McBride

4/25/2026 Things went pretty well. I knew what I wanted. I was greeted and allowed to view the…read moreiPhone I was going to purchase online. I like it. Good reviews in the phone. No help was needed even though I was approached as soon as I walked in and the gentleman was ready for the sale. No complaints I recommend this location arrive early before the afternoon rush. Time to upgrade.

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

Amazing service. I brought my PC in and Justin was able to get a diagnosis and fix the issue within…read morethe day at a great price. Wonderful customer service and clear communication. I would recommend PC's Done Right to anyone needing assistance.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

I highly recommend these guys. They took my very slow computer…read more and made it very fast. They said they would and they did it! They got it done in one day. I have other computers that need their help, I will be having them fixed by these guys. The cost was exactly what they quoted and much less than I thought it would be.