Stopped by to see if they could help me with my laptop. [[HIGHLIGHT]]I didn't get the name of the person but he was helpful in talking through to troubleshoot on what my next steps would be.[[ENDHIGHLIGHT]] It turns out as of April this year, they only fix computers that were purchased there previously, so I was provided some options on where I could go next. Looking around real quick, they look to offer a good range of products if you're interested! read more

Green PC - IT Services & Computer Repair Near Me - Tacoma, Washington

[[HIGHLIGHT]]I seriously love these guys... My office is right around the corner and anytime I need something for my set up, I can just pop over there and they always help out and do it at a very reasonable price.[[ENDHIGHLIGHT]] Most recently, I lost the USB dongle to my keyboard and they replaced it for me without me having to buy a whole new keyboard... Then, I picked up a WebCam from them because the quality of my laptop camera was terrible for meetings... The first one I brought back to my office wouldn't connect at all to my laptop for some reason, though when they tested it at the store it was fine. They still let me swap it out, and the second one was completely glitchy and was throwing wild colors all over my computer screen so I took that one back (and showed them a video of what it was doing on my screen) and they let me swap it out again with no hesitation... Third time was a charm and now I have a great 1080p WebCam for $20! They also have 720p for $10. They have awesome computer equipment, both new and used! It all comes with a 30-day warranty, so no need to hesitate about buying used. I'll keep coming back and will bring my electronics to be recycled here, in addition to purchasing from them to keep stuff out of landfills! read more

I was having issues with a new build I was doing and I was at my wits end. I called green pc as a last resort. I usually fix my own stuff. [[HIGHLIGHT]]Danny answered the phone and I asked what the cost would be and what time was best to drop off.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He asked me what was going on and I explained my issue. He asked which steps I had taken to resolve the issue and suggested a possible fix to try before I brought it in.[[ENDHIGHLIGHT]] As soon as I got home I( tried Danny's suggestion. 5 minus later I was installing windows and the issue was fixed. I have a ton of respect for a shop that will help a person rather than just charge for a simple fix. Big thumbs up to these guys. read more

I've had plenty of computers that have gotten fixed here. The service is always great!

I came just looking for thermal pads. [[HIGHLIGHT]]They didn't sell it but were sooooooo cool enough to give me two sheets![[ENDHIGHLIGHT]] God bless them! read more

I went in for a system update issue, and they helped immediately and fixed my problem on the spot within 10 minutes. I had visited another computer repair store in which they told me that they would need to factory reset for $250. Green PC helped me free of charge and were very genuine. I am very appreciative and will be back in the future. read more

[[HIGHLIGHT]]Should have made a review sooner, I'm like 2 years late but so happy they got my Lenovo laptop fixed.[[ENDHIGHLIGHT]] The hinges were fucked and my laptop wouldn't shut unless if it snapped in half. They did a free diagnostic and lmk same day what was up, only paid like $198 which is so much better than a brand new laptop. read more

I took an ancient Chromebook here desperate to get my book working again to finish some school and job stuff. I was DIRT poor. I didn't ask for any discount just said I was in a real bind- but they fixed it-on the spot-the battery needed removed and a certain reset was hit Fixed in 5m and they showed me how if it happened again. Wouldn't accept my money. I could have cried. I try to always look for used components here before buying new. To everyone wanting hard drive verification and their stuff wiped/have you thought of wiping it yourself or just removing and drilling? If it's that sensitive yet you expect them to do it for free-maybe complain less and learn a few simple data protection skills. I still recycle here regularly never have an issue and I just factory reset and wipe my stuff . [[HIGHLIGHT]]Thanks guys![[ENDHIGHLIGHT]] read more

Fast, knowledgeable, prices are great. My second time now. Both times were for walk-in repairs. Nice folks!

great deal, on a dell 3310 refurbished lap top mine is working great for $ 160.00 best place to shop. read the reviews. happy customer.

Can you guys not answer a phone? I have called eight times within half and hour and no one can be bothered. I will not be a customer with you guys. read more

Had a problem with a SSD I bought and they were the only shop that could help me. Best experience ever would recommend

This is a no nonsense shop. The staff are knowledgable and helpful. They installed a solid state drive after my hard drive failed, did in in like two days and at a fantastic price. These folks are my "go to" people when I'm in Tacoma. Highly recommended. read more

I've been going here for years. Easy to work with and good communication. Although they're more expensive than they were just a few years ago - what isn't? Still wouldn't go anywhere else. read more

My personal data was compromised within days of dropping off my electronics to recycle. I dropped off an old computer and an old phone to recycle. The company advertised they guaranteed safe, secure disposal and destruction of the hard drive. They say they will provide an email receipt indicating the data has been destroyed. Not only did I not receive the email, within days my personal information was stolen. This is not a trustworthy company. read more

While upgrading my pc, I found that I didnt have an M.2 drive spacer that I needed. In my recent move, who knows where the box got off to. With my pc's guts laid out, I was in a panic to find this tiny silver piece that would send my tower onto glory. After calling 3 different places that all stated they "dont sell loose company parts", I called Green PC. AR picked up the phone and responded with a "no problem. We can sell you one. Just come on by". These guys humored me with digging through a bin of different size spacers until we found what looked like just the right one. "If this doesn't fit, come back and we'll swap it. Or bring in your tower and we'll help you fit the right one". These are the kind of techy guys we always need in our corner. Thank you! read more

I went to Green PC looking to buy a used laptop or have an old one of mine refurbished. They had several laptops available for very reasonable prices but I thought I'd se what they cuyos do with what I already had. They fixed both my laptops, were able to save all my photos and documents even though I had forgotten but my passwords. Fixed the slowness that occurred after my kids put Roblox and who knows what craziness on my computers. They expanded the memory and replaced the hard-drives. They accomplished all of this for less than half the cost of buying a new laptop. They are both functional for school which for me is entirely online. I highly recommend them. Great service, knowledgeable salespeople and good work with warrantees. I will go to them when it's time to build a custom gaming computer for my kids. read more

Green PC - My laptop, fixed with great customer service by Green PC - IT Services & Computer Repair Near Me - Tacoma, Washington

I came here to get my laptop fixed and unfortunately they didn't fix what I asked of them at all. I wanted my screen/back repaired completely because whenever I open my laptop, the back of the laptop pops up and out of the screen. Well all they used was electrical tape to fix it.... they did order me a new screen and now my screen isn't freaking out but they didn't solve the main issue I brought it in for.... and they still charged me $135 to fix my laptop. Granted I know they did put in labor and repair but they didn't even repair it how I wanted and I even told the guy that before I left. I said " well I'm glad my laptop turns on easily now without flashing but you guys still didn't fix the back of the screen like I asked" he walks over... grabs electrical tape and tapes the edge and says " well I'm sorry this is the best we can do" like what.... so upset. Definitely never coming here again. Lesson learned. read more

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I love that when I come to this establishment I don't feel like I'm getting mislead. I'm confident in what I need and want and may not be the most tech person around but I HATE when I'm being lied too and I don't get that from this place. I've bought a used laptop from here for a great price and had a couple labtops and hard drives worked on for an affordable price. Service is always done as expected, no surprise charges and just overall great service. read more

These guys are reliable and I count on them every time I have any issues one my pc or laptop. They are reasonably priced and if you need a trustworthy pc dr go to these guys read more

Came in here looking for a reliable computer that I would be able to use for both gaming and work. I was greeted by Rob when I walked into the store. I described what I was looking for and he mentioned the option to build a computer. He even printed me a list of parts and broke down what each part does. He was very informative with every single question I had about computers. I came back to the store a second time that day and was greeted by Julian when he noticed me looking at the laptops. I described the same thing I did to Rob. He asked me which game I would plan on playing and he even opened up the computer to see what specs the game needed to see if it would run smoothly on the laptop. They're very knowledgeable and helpful! Once I save a little bit more money I'm definitely heading back to have them build my epic gaming computer! read more

Green PC - Front entrance to Green PC - IT Services & Computer Repair Near Me - Tacoma, Washington

Excellent sales and service. This is one glorious bucket-o-nerds ! The inexpensively fixed one of my machines and gave me free follow up advice. Neighborly local business! read more

I have done business with Green PC several times, but today put them at the very top. I had a failure on my backup drive and I lost one file that was not in my main computer. In a few short minutes they found the file. Great company - great service! read more

Green PC is the absolute best. They have helped middle-aged me and my gamer teenager twice now, and are so good about listening to what we need/want and explaining the choices. The last go-around was not easy, as we needed a fast, powerful machine in a small case as my son was flying to a tournament with the CPU. They ended up custom building a machine for us, well within our timeframe and for less money than pre-built computers that did not meet our parameters. Extremely creative, patient and flexible sales, I cannot say enough about this establishment! ALSO, if you have less specific needs, refurbished desktops and monitors are a steal. Thank you, thank you Green PC! read more

I had some old computers to recycle. The staff were very friendly. For some reason they do not give receipts. I asked about the hard drive, i.e. whether I should remove it or not, and they indicated they would de-gauze the hard drive and drill through it so the data cannot be read. They would send a certificate via email indicating what they had done. I decided to take one computer to them and ask for their certificate. The regular drop-off staff was not there but a fellow took the computer a put a note on it with my information and asking for the certificate on the hard drive. After a few days I did not receive the certificate. I emailed the sales office but never received a reply. I then left a phone message but again did not receive a replay. I drove to the store and in the drop-off point I was again met told that the regular staff was not there. I left a note explaining why I was there, the type of computer, etc. and again requested a certificate regarding the hard drive. This was over a week ago and I still have not had any response. Based on my experience I will be taking the other computers elsewhere. read more

Excellent customer service and prices, I will definitely be coming back here for all of my PC needs. A+

I asked these guys to do a cpu swap for me and they did it within the hour, i came in today to get a motherboard and full case swap and the only reason why they couldnt do it today was because i came in an hour before the store closed. Not only that, the labor costs they charge is very reasonable if not the cheapest ive come across and ive been building and breaking down computers since early 2000. on that note, another local computer store i will keep nameless that was rated 5 stars on yelp tried to charge me almost 100 for the same swap these guys did under 50. Don't listen to that Jim B guy, the staff is very friendly, honestly its a computer store not a radio shack. If you walk into a taco bell asking for a hamburger you're going to get looked at funny. They probably thought they were being pranked or something, there are definitely some weirdos in tacoma. The inventory could probably be better, but for an upcoming computer store that is to be expected. If you have service needs (relating to computers), and dont want to get ripped off, and you need it done quickly, check these guys out, i promise you wont be sorry read more

I think their reviews say it all! I use a desktop PC at home and I needed a new one so I gave these guys a try. Bought a nice HP for $88 and it included the wireless and the computer has been working worry free perfectly for almost a year. These guys are very knowledgeable and went out of their way to explain options and I got a great price and could not be happier. They have a massive selection of items to choose from and you simple can't beat the price. In addition to the price, they offered free 6 month warranty. Best it can get. read more

These guys just keep on keeping on with terrific fast friendly knowledgeable service. Their consistency is spot on. I recently had them do an "emergency please just make it limp along" service on a dying Quad-Core computer in my office. I just needed it to be restored enough to do a full backup and perform "last rites" on it before sending it to recycling. Now given that premise, MOST places would have skimped - do the least possible for the most money and all that. Not Green PC - I had numerous hard drives inside that were never properly installed (by me!) - mostly lying loose. Even though I didn't ask them to do it, they cleaned all that up - mounted all the drives PROPERLY - and in this case, that wasn't easy.... the case was one of those funky ones that has lots of places to put drives but none of them are all that easy to get to. On top of all that, they dressed all the cables neatly and fully dusted the interior - and even though I turned down some other services offered, that was no problem and didn't affect the quality work otherwise. Total cost: under $70 and I was fully able to not only "limp along" with this old computer for many more weeks while backing up all the 3TB worth of drives, but it was actually a stable and fully usable machine until the very end, which it was not when I brought it to them. Green PC is the best computer "fix-it" place in Tacoma IMO. No, I'm not in any way connected other than being a very happy customer. Dave read more

This place deserves every star peopke give them. I was upset that my computer would not load, so typical i took it into best buy which is where i bought it. Theu tried too sell me a warranty package and this and that and told me an outrageous amount. I read some reviews of local places and green pc popped up. These guys were quick, efficient, gave me a quote that was spot on. Laptop was done in 24 hrs picked it up all my docs were there as promised as was my music, and photos. These guys a rock solid highly recommend read more

These guys did a great job cloning my hard drive and installing an SSD and an 8GB memory card in my HP laptop. The were better than reasonable, really nice and it was ready the next morning. I cant say enough how much it means to me these days to have someone inexpensive, fast and polite while doing quality work. Seriously, thank you. read more

Had my computer heading towards the white light. Would not even start to boot and no error code even. I bought it from Green PC last year so called them. Turned out to be fried RAM which was like $20 to replace or $40 to bump up. Was not gharged for diagnostic or labor and am back online in an hr. I've been to several computer shops that would try to upgrade you. These guys seem to get what customer service is and value repeat customers read more

I just called this store for a second opinion, after Apple store said my laptop was not worth fixing. It is 6 years old. They agreed with Apple and said it was better to invest the money in a new computer. Very honest business and greatly appreciated. Thanks read more

Fair prices and honest work, faster turnaround than expected too. Almost bought a computer from them, but decided on something newer.

I took my older hp pavilion in and they replaced the screen in about an hour in 1/3 of the price that I was quoted from at least three other places. Very professional. I found them based off the other good reviews I read on yelp. read more

Went in to the store today with my boss the owner/operator of a boat building business just down the street from them. We are a start up company and was looking for a computer at a reasonable price for what we need to do for our business. I can't remember the guys name that helped us, but when we mentioned a piece of software that is not very well known he seemed to know of it right off and printed off a sheet or two of specs so we could compare them to the computers they had on sale. Not only did we get a great computer at a great price, I found some items for myself while in there! The best part though was the Computer Museum!!! They have old Commodore 128's and Apple IIgs' - it was a walk through memory lane, 5inch disk drives, really old oscilloscopes - there was even an old TV set! And the best of all? An old IBM green screen computer! I wanted to take the whole thing home with me. Great place, great service, great prices. read more

From Tacoma to Seattle Green Pc is the best computer shop i have run into These guys are know their stuff and are willing to share what they know and not make u feel bad about not knowing The prices are very affordable and they recycle for free Green pc is the Best read more

Amazing service. They answered all my questions patiently because I was confused with why my laptop needs "HD resetting." Amazing service, very professional, and very fair price. I recommend this place to anyone needing PC/laptop repair. Thank you so much Green PC! read more

I tried every location I could to fix my gaming laptop, nobody could give me the assistance that I was looking for until I found Green Pc. They are not expensive and quick, very professional. They fixed my Laptop. It looks and feels brand new, I never remember using my laptop so often before they fixed it! Thank you so much guys, the Solid State Drive you recommended really made my computer super fast! I am very impressed. read more

Helpful and with decent prices on hardware. Our company uses them often for parts and so far they've been a quick solution versus ordering at Amazon or getting parts from expensive businesses like Best Buy. read more