Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

I just moved up here and was having no luck getting my computer and new printer set up - couldn't…read moreprint and sound had disappeared! After trying for a couple weeks I looked for a local guru to help. I found Luke online and not only was he nearby and would come to my home, he was available soon!! Luke diagnosed my problems and fixed them quickly. He also took the time to check my computer systems and installed apps for conflicts. His charges were very reasonable and he was a welcomed guest in my home. If you have any need, Luke is your guy. So grateful to him.

I cannot say enough about Luke's computer services. Not only is Luke proficient in computers and…read morehome theater installation, he answers the phone!! he is kind, professional, and extremely knowledgeable. I feel like I have hit the jackpot with Luke!!!!

Colin at PC Repair To Go is the absolute best and extremely affordable! He helped fix a service…read morebattery issue on my MacBook Air and now my battery lasts as if it were a completely new laptop again! He was very nice and trustworthy as well! I will definitely be recommending his services to my fellow teachers at LCPS Thank you so much Colin!

My laptop was making horrible noises, and I prepared myself to buy a new one…read more Gave Colin a call, and he told me it sounded like my fan might be going bad. Took it to him to check, and sure enough, all I needed was a new fan. Colin is very flexible with scheduling, and did a great job of installing my new fan within a half hour, after the fan arrived. PC Repair To Go is a very reasonably priced company, and I am very happy with everything. Any future computer repair needs will be done by Colin.

It's always a good idea to go in and discuss your tech issues in person to get a feel for whether…read moreyou trust the work that is going to be done on your computer. Make an appointment and go in person to talk about your computer issues first.

I am very happy with her service! She tried to communicate…read morewith clients well. Her service was first and price was very reasonable too! She diagnosed my computer (black screen and could not see anything anymore) within two hours. She transferred all my files and other things correctly into the new computer.

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Did great work at a reasonable price! Scheduling was easy, and they were able to do it a few days…read moreafter asked for a quote.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

Let me first start by saying it was a privilege and honor to work with Who's Your Date. These guys…read moredid a phenomenal job repairing my laptop screen, which I cracked a couple of months ago. I immediately searched for a company that could fix it right away. Based on their top-ranked data, I can understand why. Their speedy repair and customer service that is so personable, taking the time to understand customer concerns and address them most efficiently. Had I gone through HP, it would've been double the price, and taken longer to get my product back due to shipping, etc. I find it difficult to articulate the extent of my gratitude for the assistance they provided. If you're in the Tacoma area or nearby and you're experiencing similar issues, I highly recommend checking out Who's Your Data. You will not be disappointed.

I have been taking computers to Last Stop Computers for at least 12 years, maybe 15. They have set…read moreup computers for me that I bought at Costco, and refurbished and re-energized several laptops and even a desktop over the years. I was always happy. A couple of days ago I was having trouble downloading videos and figured since it had been 3 years since they helped me with my laptop that was giving me problems, that the computer was running too slow. Andrew said he would look at it. He called me today and said the computer was fine. He also asked me to come in and he would help me with my problem with the website downloading the videos, it turned out to be a problem from servers, not my computer. So he helped me with a download issue as well as looking at the computer and did not charge me at all. What an honest owner and company. I will continue to recommend them and use them for all my computer needs, Thank you Andrew! Everything is working fine!

Came to Last Shop at suggestion of another store due to difficulties with my laptop. I came in…read moretwice in the same day in hopes to wait out the issue and worked with Bishop. I appreciated the clarity in some things and he was actually interested in taking a look at it and trying different ways to resolve. Pretty low key place with cute pet dogs hanging around:) They're closed Sundays and asked me to come back Monday to resolve it. Given the timeline I needed to get it done asap and also my schedule, I opted elsewhere but will definitely come over here if I run into anything in the future!

I was having issues with a new build I was doing and I was at my wits end…read more I called green pc as a last resort. I usually fix my own stuff. Danny answered the phone and I asked what the cost would be and what time was best to drop off. He asked me what was going on and I explained my issue. He asked which steps I had taken to resolve the issue and suggested a possible fix to try before I brought it in. As soon as I got home I( tried Danny's suggestion. 5 minus later I was installing windows and the issue was fixed. I have a ton of respect for a shop that will help a person rather than just charge for a simple fix. Big thumbs up to these guys.

Stopped by to see if they could help me with my laptop. I didn't get the name of the person but he…read morewas helpful in talking through to troubleshoot on what my next steps would be. It turns out as of April this year, they only fix computers that were purchased there previously, so I was provided some options on where I could go next. Looking around real quick, they look to offer a good range of products if you're interested!

Bill and Brian are fantastic. We had them come to our large home and set up cameras, and wifi to…read moreother areas of the property. Their work is clean, and correct. They used accessible language for my untrained ears, and were able to suggest other equally qualified contractors for some other projects we were doing. As they finished the set up, there was a glitch in the software for some of the equipment they installed. This was an error on the manufacturers end, but they came back to the house approximately 4 or 5 more times to help trouble shoot. Will definitely go with Pro Group again if we embark on another project like this.

From the owner: We Specialize in IT Service and Support for SMB's - Offering:…read more *Managed Services *Fully Managed Firewall Service  *Network Design and Management *VoIP Phone Systems (Allworx)  *Computer & Phone Wiring *Remote Offsite Backups  *Office 365 Support  *Cloud Services   *Website Design  *Website and Email hosting  We service our customers in person, at their place of business and through remote support. We provide our customers with 24/7 monitoring, alerting you at the first sign of a problem, often before you even release you have one. Our Managed Service Program- Pro Care, is offered to you at a low monthly rate. You deserve the peace of mind that Pro Group Networks can offer so you can keep your mind on your business. Pro Group Networks - Improving Your Business With Technology!

Reached out via their messaging system and received a quick and detailed response…read more He was flexible with my availability and fixed my charging port faster than I was expecting and a fair pricing. Will be returning for any future repairs. Thank you Luis

Great shop and great service. Dropped my Xbox and broke the fan and he fixed it within a day.read more