Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

I needed a repair part for my laptop. I can do a lot myself with both hardware and software repairs…read moreand told him what I needed. He looked up the part number and sent me a web link where I could find it at a great price. He was courteous as well as helpful. I have two devices that need more than I can do. They will definitely be going to Luke for the work. As cynical as I am I was impressed! Rick

I just moved up here and was having no luck getting my computer and new printer set up - couldn't…read moreprint and sound had disappeared! After trying for a couple weeks I looked for a local guru to help. I found Luke online and not only was he nearby and would come to my home, he was available soon!! Luke diagnosed my problems and fixed them quickly. He also took the time to check my computer systems and installed apps for conflicts. His charges were very reasonable and he was a welcomed guest in my home. If you have any need, Luke is your guy. So grateful to him.

Colin at PC Repair To Go is the absolute best and extremely affordable! He helped fix a service…read morebattery issue on my MacBook Air and now my battery lasts as if it were a completely new laptop again! He was very nice and trustworthy as well! I will definitely be recommending his services to my fellow teachers at LCPS Thank you so much Colin!

My laptop was making horrible noises, and I prepared myself to buy a new one…read more Gave Colin a call, and he told me it sounded like my fan might be going bad. Took it to him to check, and sure enough, all I needed was a new fan. Colin is very flexible with scheduling, and did a great job of installing my new fan within a half hour, after the fan arrived. PC Repair To Go is a very reasonably priced company, and I am very happy with everything. Any future computer repair needs will be done by Colin.

It's always a good idea to go in and discuss your tech issues in person to get a feel for whether…read moreyou trust the work that is going to be done on your computer. Make an appointment and go in person to talk about your computer issues first.

I am very happy with her service! She tried to communicate…read morewith clients well. Her service was first and price was very reasonable too! She diagnosed my computer (black screen and could not see anything anymore) within two hours. She transferred all my files and other things correctly into the new computer.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

There were 2 techies who were Knowledgeable and professional…read more They listened to our requests and positioned our cameras where we wanted to place. We are very pleased of their service.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

Fantastic customer service from this shop! Super knowledgeable and friendly. They are definitely my…read morenew go to

Came to Last Shop at suggestion of another store due to difficulties with my laptop. I came in…read moretwice in the same day in hopes to wait out the issue and worked with Bishop. I appreciated the clarity in some things and he was actually interested in taking a look at it and trying different ways to resolve. Pretty low key place with cute pet dogs hanging around:) They're closed Sundays and asked me to come back Monday to resolve it. Given the timeline I needed to get it done asap and also my schedule, I opted elsewhere but will definitely come over here if I run into anything in the future!

I have been taking computers to Last Stop Computers for at least 12 years, maybe 15. They have set…read moreup computers for me that I bought at Costco, and refurbished and re-energized several laptops and even a desktop over the years. I was always happy. A couple of days ago I was having trouble downloading videos and figured since it had been 3 years since they helped me with my laptop that was giving me problems, that the computer was running too slow. Andrew said he would look at it. He called me today and said the computer was fine. He also asked me to come in and he would help me with my problem with the website downloading the videos, it turned out to be a problem from servers, not my computer. So he helped me with a download issue as well as looking at the computer and did not charge me at all. What an honest owner and company. I will continue to recommend them and use them for all my computer needs, Thank you Andrew! Everything is working fine!

Stopped by to see if they could help me with my laptop. I didn't get the name of the person but he…read morewas helpful in talking through to troubleshoot on what my next steps would be. It turns out as of April this year, they only fix computers that were purchased there previously, so I was provided some options on where I could go next. Looking around real quick, they look to offer a good range of products if you're interested!

I seriously love these guys... My office is right around the corner and anytime I need something…read morefor my set up, I can just pop over there and they always help out and do it at a very reasonable price. Most recently, I lost the USB dongle to my keyboard and they replaced it for me without me having to buy a whole new keyboard... Then, I picked up a WebCam from them because the quality of my laptop camera was terrible for meetings... The first one I brought back to my office wouldn't connect at all to my laptop for some reason, though when they tested it at the store it was fine. They still let me swap it out, and the second one was completely glitchy and was throwing wild colors all over my computer screen so I took that one back (and showed them a video of what it was doing on my screen) and they let me swap it out again with no hesitation... Third time was a charm and now I have a great 1080p WebCam for $20! They also have 720p for $10. They have awesome computer equipment, both new and used! It all comes with a 30-day warranty, so no need to hesitate about buying used. I'll keep coming back and will bring my electronics to be recycled here, in addition to purchasing from them to keep stuff out of landfills!

Bill and Brian are fantastic. We had them come to our large home and set up cameras, and wifi to…read moreother areas of the property. Their work is clean, and correct. They used accessible language for my untrained ears, and were able to suggest other equally qualified contractors for some other projects we were doing. As they finished the set up, there was a glitch in the software for some of the equipment they installed. This was an error on the manufacturers end, but they came back to the house approximately 4 or 5 more times to help trouble shoot. Will definitely go with Pro Group again if we embark on another project like this.

From the owner: We Specialize in IT Service and Support for SMB's - Offering:…read more *Managed Services *Fully Managed Firewall Service  *Network Design and Management *VoIP Phone Systems (Allworx)  *Computer & Phone Wiring *Remote Offsite Backups  *Office 365 Support  *Cloud Services   *Website Design  *Website and Email hosting  We service our customers in person, at their place of business and through remote support. We provide our customers with 24/7 monitoring, alerting you at the first sign of a problem, often before you even release you have one. Our Managed Service Program- Pro Care, is offered to you at a low monthly rate. You deserve the peace of mind that Pro Group Networks can offer so you can keep your mind on your business. Pro Group Networks - Improving Your Business With Technology!

Great shop and great service. Dropped my Xbox and broke the fan and he fixed it within a day.read more

Reached out via their messaging system and received a quick and detailed response…read more He was flexible with my availability and fixed my charging port faster than I was expecting and a fair pricing. Will be returning for any future repairs. Thank you Luis