He repaired my Dji mini 5 pro and it only took a week or so. He was professional and the drop off…read morewas pretty straight forward. I would definitely bring my electronics to Gadget Genie again.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

Top notch local small PC guy type shop. I frequently find old laptops at thrift stores and yard…read moresales and but of course they don't have either a power source or I can't get them to turn on. While geek squad would charge you 100 bucks to even get within 100 yards of the laptop, these guys will help ya out and if it's easy and quick it's always been free to me. My dad recently passed away and he had old files stored on a device that I wanted access to and only after a couple of days these guys had all the files burnt onto 15 neatly stacked and labeled DVD's ready for me to explore. If you're in the central Tacoma neighborhood along 6th, don't go anywhere else, this guy and the others who work here will take care of you.

Took my computer in for virus removed and up grade. They called said my computer wasn't holding a…read morecharge. Had no problem at home. When I called them back and asked why the new charge part they weren't even sure what computer I was talking about. Asked was that the one coke got spilled on...me no. Long story short. They replaced the charge part,remove viruses by adding some removal app.,was never upgraded. Computer runs slower than when I took it in. Won't load or even run right. Waiting to save up to buy a new one. If you're smart avoid this place like the plague.

Literally TRASH service. I would make 1000 review all 1 star if i had the time. Literally made me…read morewasted 2 months trying to get my fridge fixed. They don't care about fixing anything at all and will push the blame to anyone but themselves. A guy named david and some other 2 guys all came to try and "fix" but just always blamed me or samsung for their own faults. I don't know how a company so terrible could still be in business. I wouldn't wish this company upon my greatest enemies. I wish there were negative stars so i could singlehandedly bring this GARBAGE business to the ground. Good Riddance. RIP. P.S. i have the same review on Google, but thats just because i wanted the Yelp World to know exactly how SHITTY this place really is.

DO NOT USE Aspect TV. The Aspect TV customer support experience was *extremely* bad…read more The owner came out to the house, brought the correct part with him, but then would NOT replace the part. He said that it was not the problem, flat out misdiagnosed the issue, and I was only to find out that my TV was still broken after he left. After many phone calls to have them come back out, they finally said they would order the part again. Mitsubishi then authorized them, again, to order the part (main board that the HDMI port is mounted on). They had no intention of coming back out, and apparently didn't want to admit that they were wrong the first time. They strung me along for over 4 weeks with no intention of coming back. Their voice mailbox was always full, or they don't answer the phone. When I am able to finally leave a message, my phone calls were never returned. My emails are also never returned after the initial visit. Ironically they always answered the phone up until the time that they miss diagnosed the issue. After that, it was mysteriously impossible to get them on the phone or contact them. Another company came out to the house and replaced the very same part that Aspect TV said was not the root cause. It was exactly the problem. Aspect TV is supposed to be a Mitsubishi authorized repair company so I have reported them directly to Mitsubishi Customer Service. They are incredibly unprofessional, rude and should not be trusted to repair your TV.

I think Victor may be one of that LAST miracle missing links as repairmen between 50s to 80s left…read moreon this planet, and he's really not all that old. So far the man has helped me fix an 81' 23 inch Zenith console TV (by repairing the 9-160 board), and also a 1980 Zenith "Integrated Stereo" system. Literally every other shop and tech in a 50 mile radius had turned me down (for the last 10 years or so) on these specific devices - BUT Victor took a chance, and said basically "Eh, 50/50, I try... I love the weird old stuff." Well, the dude knows his stuff (weird, old or indifferent), and he didn't just try, he went far and beyond what any normal person hoping for a quick buck would do - and honestly, even IF he hadn't fixed these 2 items, I'd still just be thankful the guy is around and still having a passion for fixing this stuff. He really knows the old school basics of capacitance, soldering, schematics, etc vs real life experience and diagnostic. In a nutshell, Unicorns ain't real, until you literally meet one. A++++. The guy is a terrific go to imho thus far.

Old school electronics tech with decades of experience now working out of his clean garage. Victor…read moreis a nice, personable, and humorous man who is also serious about his work. I recommend taking any vintage electronics to him. He's reasonably priced too. I thought I would drop off my item but he asked if I had time to wait so he could quickly diagnose my item - which he did.

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

OMG, I CANNOT STATE ENOUGH what a gem this guy and his business is!!!…read more Dummy me dropped my phone today, no visible damage except for a crack in the backplate, but it worked fine. By 10pm I noticed that the phone wouldn't charge anymore, not through wire, not through wireless charging. I am a business owner and I need my phone all the time, so I was pretty freaked out. We looked around and found this guy, iDriveToYouFixIt, apparently open until 11pm. On a FRIDAY NIGHT, at 10.30pm, this guy drove across two neighborhoods to meet me at my house. Grabs my phone and goes to his car, opens and diagnoses it on the spot, comes back and let's me know that just a little contact to the battery had fallen off. Not a broken battery or charging port or anything worse as I feared, but just this little thing. So he goes and fixes that right there, clears out some gunk around the front camera (that had apparently built up from a previous front glass repair at a crappy repair shop), cleans up the charging port while he's at it, and replaces the back plate with a brand new one, all within 45 minutes - and hands me back a fully functioning, in fact improved phone and then charges Uber Reasonably!! Instant fat tip, instant mega appreciation, and 5 star review. I couldn't tip as much as I wanted but trust me, I'll leave 5 star reviews everywhere and drum up his business as much as I can and make all my friends and family use his service, he deserves it. What an amazing service. And on top of it all - he is THE NICEST GUY! Friendly, kind, humble, and moreover, super competent. I cannot praise him enough. If you have an issue with your phone, please use him. Thank you for your amazing service, Kendall (I hope I didn't butcher your name!) Bextewarî û serkeftinê ji we re dixwazim.

I requested service due to my phone charging port not functioning properly. He repaired it in less…read morethan an hour and was very friendly and professional. Highly recommend.

Best phone repair service in Kitsap. They will do repairs other guys won't even attempt and they…read morealways deliver.

SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!